Allgemeine Dienste Spitex Verein Sursee und Umgebu

What Allgemeine Dienste Spitex Verein Sursee und Umgebu does

Allgemeine Dienste Spitex Verein Sursee und Umgebung is a non-profit home healthcare (Spitex) organization operating under public performance agreements with six municipalities in central Switzerland — Geuensee, Knutwil/St. Erhard, Mauensee, Oberkirch, Schenkon, and Sursee — covering a combined resident population of approximately 26,585. The organization employs around 80 staff and delivers roughly 29,000 service hours per year to more than 500 clients, with a portfolio spanning core nursing care (KVG/LAMal-reimbursable), psychiatric nursing, palliative care, household services, respite care for family caregivers, meal delivery (365 days a year), medical equipment advisory, and volunteer end-of-life accompaniment. A 24/7 on-call night service was added in January 2019 in partnership with Medphone for emergency triage.

The organization's economics rest on four revenue streams: client service fees (partially covered by mandatory Swiss health insurance KVG/LAMal for nursing services and supplementary insurance for household services), municipal contributions that co-finance the gap between full costs and client fees, annual membership fees of CHF 40 per member (with 750+ paying members), and donations and bequests channeled through a social fund that subsidizes needy clients and caregiver relief. Pricing is publicly disclosed — nursing rates range from CHF 52.60 to CHF 76.90 per hour, household services from CHF 35 to CHF 70 per hour, meal delivery at CHF 18 per meal, and transport (outsourced to Samariterverein Sursee) at CHF 0.80 per kilometer for trips over 12 km. New 2025 pricing introduces a CHF 10 travel fee and CHF 15 monthly administration fee.

The technology footprint is minimal: a WordPress website for public information and standard electronic data-capture devices for clinical documentation and billing. Distribution is direct-to-consumer via home visits, with transport executed through a channel partnership with the Samariterverein Sursee and volunteer end-of-life accompaniment coordinated through the Catholic parish and Protestant church of Sursee. The organization also operates as a regional training provider, offering FaGe EFZ apprenticeships and HF nursing degree pathways, and participates in the Zentralschweizer Woche der Gesundheitsberufe to recruit clinical staff. Leadership is Priska Marfurt (Geschäftsleiterin), Iwan Zgraggen and Jasmin Mäder (Geschäftsleitung), with Nadja Münzel Bayard as Präsidentin.

Name

Allgemeine Dienste Spitex Verein Sursee und Umgebu

Legal name

Spitex-Verein, Sursee und Umgebung

Website

https://spitex-sursee.ch

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Non-profit Spitex home healthcare provider in central Switzerland, serving 500+ clients annually across six municipalities (~26,585 residents) with ~80 staff delivering 29,000 service hours per year of nursing, household, and palliative care.

Ownership category

akta.pro rank

Product category

Home Healthcare Services

NAICS

Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Wound, Ostomy & Continence Care (WOC) at Home (HSABACAE)

akta.pro secondary industries

Respite Hospice Care (Short-Term Relief) (HSABAFAD), Overnight Respite Care (HSABAGAB), Live-In Respite Care (Multi-Day) (HSABAGAC), Emergency / On-Demand Respite Care (HSABAGAD), Respite In-Home Care (Short-Term Relief) (HLADAGAH)

Keywords

• Home nursing care
• Palliative care services
• Psychiatric home care
• Household support services
• Meal delivery service

Headquarters

HQ city

Sursee

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Client service fees: Revenue generated from fees charged to clients for nursing, household, and other care services. Nursing care is covered partially by health insurance under mandatory Swiss health insurance (KVG/LAMal). Household services may be partially covered by supplementary insurance.
2. Municipal contributions: Performance agreement contributions from the six contract municipalities Geuensee, Knutwil/St. Erhard, Mauensee, Oberkirch, Schenkon, and Sursee. These municipalities co-finance Spitex services, particularly the difference between full costs and client fees for household services.
3. Membership fees: Annual membership fee of CHF 40 per member. Over 750 members support the organization financially and symbolically. These fees contribute to the general operating budget.
4. Donations and bequests: Non-designated donations, bequests, and memorial gifts flow into the organization's social fund. Designated donations are used according to the donor's specifications. The social fund supports needy clients, household service discounts for families with children, relief services for caregivers, client events, and special staff expenses.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels3 records

Core offering

Spitex-Verein Sursee und Umgebung is a non-profit home healthcare organization delivering professional nursing care (general, psychiatric, and palliative), household and caregiving support, respite services for family caregivers, meal delivery, transport arrangement, and a volunteer accompaniment group — all provided directly in clients' homes across six municipalities in the Sursee region. Approximately 80 employees deliver around 29,000 service hours per year to over 500 clients, supplemented by a 24/7 on-call night service for emergencies.

Product overview

Spitex-Verein Sursee und Umgebung is a non-profit home healthcare organization offering an integrated portfolio of services that enables elderly and infirm individuals to remain in their familiar home environment. The core offerings center on nursing care (including general, psychiatric, and palliative care), supplemented by household and caregiving support, respite services for family caregivers, and supplementary offerings such as medical equipment advisory, meal delivery, transportation arrangement, and volunteer accompaniment for the terminally ill. A 24/7 on-call night service ensures continuous availability. The organization serves approximately 500 clients annually through approximately 80 employees across six municipalities in the Sursee region.

Differentiator

Problem solved

Functional benefit

Products and services

• Pflege (Nursing Care)
• Psychiatrische Pflege (Psychiatric Care)
• Palliative Care & Palliativ Plus
• Hauswirtschaft und Betreuung (Housekeeping and Care)
• Entlastungsdienst für pflegende Angehörige (Respite Care Service)
• Mahlzeitendienst (Meal Delivery Service)
• Fahrdienst-Vermittlung (Transport Service Arrangement)
• Krankenmobilien (Medical Equipment Advisory and Sales)
• Begleitgruppe für schwerkranke und sterbende Menschen (Voluntary Accompaniment Group)
• Pikett-Nachtdienst (On-Call Night Service)

Quantifiable outcome

• Approximately 29,000 service hours per year
• +2 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• Alterszentrum St. Martin und Seeblick Sursee, Pflegezentrum Feld Oberkirch, Zentrum Eymatt NottwilcoreStrategic or Co-development Partner · 21 March 2026Joint participation in the Zentralschweizer Woche der Gesundheitsberufe (Central Switzerland Healthcare Careers Week) at Surseepark. Five partner institutions co-exhibit annually to promote nursing training opportunities, sharing a common booth where trainees, students, and training supervisors from all participating organizations demonstrate nursing activities to visitors.
• Samariterverein SurseecoreChannel Partner/ Reseller/ DistributorThe Samariterverein Sursee performs all SOS transport services organized by Spitex. Drivers are volunteers of the Samariterverein who transport clients to medical appointments, therapy sessions, and shopping trips Monday to Friday during the day. For larger orders, the Samariterverein issues the invoice.
• Catholic parish Sursee and Protestant church SurseeminorStrategic or Co-development PartnerVolunteer companions from the Catholic parish and Protestant church of Sursee provide free end-of-life accompaniment to severely ill and dying individuals at home. These volunteers are well-prepared through courses and supported by Spitex professional staff. The service is provided regardless of denomination or nationality and is free of charge.
• Medphone emergency call centercoreTechnology or IntegrationThe 24/7 on-call night service uses Medphone's emergency call center. Clients call Medphone's paid hotline during the night to report health problems. Medphone's experienced health professional performs triage, deciding whether to wait, dispatch an ambulance, or activate the Spitex qualified nursing staff. This system allows Spitex to provide 24/7 coverage without maintaining a permanent night nursing presence.

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Domicil Bern: Bern-based operator of residential care homes under municipal ownership. Provides traditional institutional elderly care that competes with Spitex for the same elderly population but with a facility-based delivery model.
• Tertianum: Switzerland's largest private senior care group operating residential facilities, retirement apartments, and ancillary home care services. Broader portfolio than Spitex Sursee but competes for the same elderly clientele and municipal contracts.
• Senevita: Swiss operator of retirement and care homes that has expanded into home-based services (Senevita Casa). Comparable in addressing elderly care needs but with a residential care focus, making it a broader incumbent rather than a direct competitor.

Direct peers

• Spitex Luzern: Spitex association serving the Lucerne region with the same non-profit model, municipal performance agreements, and integrated home nursing / household / respite service portfolio. Directly comparable to Spitex Sursee in scope and governance, and the nearest geographic peer.
• Spitex Zürich: The largest Spitex organization in Switzerland, operating the same municipal-mandate home care model in the city of Zurich. Closest functional peer, though at materially greater scale (~1,500+ employees vs. 80).
• Spitex Bern: Large Spitex organization serving the city and region of Bern under the same association model with municipal mandates and comprehensive home care offerings. Same service taxonomy and KVG/LAMal reimbursement framework as the subject company.
• Spitex St. Gallen: Regional Spitex association serving eastern Switzerland with comparable service breadth including nursing, household, and palliative home care. Operates under the same legal and reimbursement framework as Spitex Sursee.

Others

• Spitex Verband Schweiz: National industry association representing Spitex organizations across Switzerland. Not a competitor but the umbrella body of which Spitex Sursee is a member; relevant for policy advocacy, training standards, and benchmarking.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/allgemeine-dienste-spitex-verein-sursee-und-umgebu

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Allgemeine Dienste Spitex Verein Sursee und Umgebu