Gemeente Stadskanaal

What Gemeente Stadskanaal does

Gemeente Stadskanaal is a municipal government (gemeente) located in the province of Groningen in the northern Netherlands, serving approximately 33,000 residents distributed across the main settlements of Stadskanaal, Musselkanaal, Onstwedde, Mussel, Alteveer, and Vledderveen, along with multiple smaller neighborhoods. Formed in 1969 through the merger of the former municipalities of Onstwedde and part of Wildervank, the entity employs approximately 344 staff and is governed by a College van B&W comprising seven members led by district aldermen (wijkwethouders) responsible for specific geographic areas. The municipality delivers the full range of Dutch local public services, including waste management, local tax collection (OZB property tax, waste levies, sewer fees, dog tax, tourist tax), permit and license issuance, civil registration, spatial planning, social support under the Wmo law, youth care, and economic development support for local entrepreneurs.

The municipality operates a multi-channel service delivery model centered on a physical town hall at Raadhuisplein 1, a comprehensive website portal (stadskanaal.nl), and the Fixi mobile application for citizen issue reporting. Its digital infrastructure includes the ArcGIS-based Geo-portal for cadastral maps and WOZ property valuations, the Digitaal Belastingloket for online tax management, Bastion365 for secure email communication, the Wmo Melding portal for social support applications, and the Meldpunt Goed Verhuurderschap for tenant complaints under the Good Landlordship Act. These platforms connect to operational systems including Ease2pay for harbor mooring fee processing and integration with regional safety partners (Veiligheidsregio Groningen).

Funding is derived from three primary streams: local taxes and levies collected from residents and businesses, transaction-based permit and license fees, and government subsidies and grants from national and provincial authorities — most notably the €1.65 billion Nij Begun regional insulation program for Groningen and Noord-Drenthe. The entity maintains a long-standing municipal twinning partnership with Gemeinde Lilienthal in Germany (since 1971) and operational partnerships with Welstad for social support services and Lefier for housing. The municipality's current strategic agenda emphasizes the aardgasvrij (natural gas-free) transition aligned with the 2050 national climate target, expansion of digital self-service channels, and a target of 200 additional homes during the current college period.

Name

Gemeente Stadskanaal

Legal name

Gemeente Stadskanaal

Website

https://stadskanaal.nl

Company type

Private

Founded year

1969

Operating status

Operating

Headcount range

251–500 employees

Short description

Gemeente Stadskanaal is a Dutch municipal government in Groningen province serving approximately 33,000 residents with statutory local services including waste management, tax collection, permits, social support, and energy transition programs, delivered through a town hall, web portal, and the Fixi mobile application.

Ownership category

akta.pro rank

Product category

Public Administration / Municipal Government Services

NAICS

Executive, Legislative, and Other General Government Support (9211), Justice, Public Order, and Safety Activities (922), Administration of Housing Programs, Urban Planning, and Community Development (9251)

SIC

Services-Social Services (8300), Services-Management Services (8741), Sanitary Services (4950)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Municipal Tax & Revenue Administration (Local) (BPAIACAD), State/Provincial Human Services & Benefits Administration (Welfare, Disability, Child & Family) (BPAIABAI), Refugee Reception & Registration (BPADAHAA)

Keywords

• Municipal public services
• Local government administration
• Citizen service portal
• Waste management services
• Social support programs

Headquarters

HQ city

Stadskanaal

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Local Taxes and Levies: The municipality collects various local taxes including waste levy (afvalstoffenheffing), sewerage levy (rioolheffing), property taxes (onroerende zaakbelastingen), dog tax (hondenbelasting), tourist tax (toeristenbelasting), and determines WOZ values for properties
2. Permit and License Fees: Revenue from processing permits, licenses, extracts, and official documents including environmental permits, event permits, building permits, and document legalization
3. Subsidies and Grants: Government funding from national and provincial governments for various programs including welfare support, youth care, sports stimulation, and infrastructure projects

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Gemeente Stadskanaal is a Dutch municipal government that delivers statutory public services to approximately 33,000 residents, including local tax assessment and collection, civil registration, passports and ID documents, building and event permits, waste collection, social support (Wmo), youth care, welfare assistance, spatial planning, harbor and bridge operations, sports and cultural facilities, and enforcement of local ordinances. Service delivery is enabled through a digital portal (afspraak-maken, Digitaal Belastingloket, Meldpunt Goed Verhuurderschap), the Fixi citizen reporting app, and a town hall operating by appointment.

Product overview

Gemeente Stadskanaal is a Dutch municipal government offering a comprehensive digital citizen service platform alongside traditional municipal operations. The online presence comprises multiple interconnected digital services: appointment scheduling (Afspraak Maken), issue reporting (Fixi), tax management (Digitaal Belastingloket), social support applications (Wmo Melding), liability claims (Schade Melden), and landlord complaint submission (Meldpunt Goed Verhuurderschap). Supporting infrastructure services include waste management, energy transition planning (Warmtevisie), insulation subsidy programs (Nij Begun, Energiebesparende Maatregelen), sports facilities management, and recreational infrastructure (Theater Geert Teis, harbor services, bridge operations). The municipality partners with external organizations such as Welstad for social services and uses platforms like Bastion365 for secure communications, Geo-portaal (ArcGIS) for geographic information, and Ease2pay for payment processing.

Differentiator

Problem solved

Functional benefit

Products and services

• Afspraak Maken (Appointment Scheduling) Online appointment scheduling system for citizens to book appointments for administrative services including passport/ID applications, driver's licenses, birth/death certificates, residence registration, and emigration, offered by the municipality of Stadskanaal.
• Fixi Meldingen (Citizen Reporting Platform) Online and mobile (iOS/Android) reporting platform that allows citizens to submit reports about public space issues such as broken streetlights, litter, maintenance problems, and blocked drainage, routing them directly to municipal field service staff or contractors.
• Digitaal Belastingloket (Digital Tax Portal) Online tax portal enabling citizens to view and pay municipal taxes including property taxes (OZB), waste levies, sewer fees, dog taxes, tourist taxes, and to request tax exemptions.
• Wmo Melding (Social Support Reporting) Online and telephone reporting channel for social support services under the Wet maatschappelijke ondersteuning (Wmo), including household help, assistive devices, home modifications, transportation, and sheltered housing for elderly and disabled residents.
• Schade Melden (Damage / Liability Reporting) Online form for citizens and businesses to submit liability claims against the municipality for damage caused by municipal vehicles, public green maintenance, drainage, municipal buildings, roads, or contractor negligence.
• Meldpunt Goed Verhuurderschap (Landlord Complaint Portal)

Quantifiable outcome

• 50% insulation subsidy up to €20,000 available for homeowners
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature2 records

Partnerships

Eight partnerships are on record, tiered flagship, core and minor.

• Gemeente Lilienthal (Germany)flagshipStrategic or Co-development Partner · 1 January 1971Municipal partnership established in 1971 based on friendly relations. Three pillars: Herdenken (remembrance ceremonies), Raadsontvangst (annual council exchange), and Uitwisseling (various citizen and organization exchanges including annual student exchanges and senior activities through Stichting Welstad).
• WelstadcoreStrategic or Co-development PartnerSocial support organization providing community work, client support, neighborhood assistance, and various support groups including Parkinsoncafé, Alzheimercafé, Autismegroep, and maatjesproject (buddy project). Contact: 0599-635 999 or [email protected].
• LefiercoreStrategic or Co-development PartnerHousing corporation providing rental properties and minor home modifications for residents to enable independent living. Offers special adaptations to housing stock to support aging in place.
• Stichting SET (Sportevenementen en talentondersteuning)minorStrategic or Co-development PartnerFoundation for sports events and talent support established for development of young talented athletes. Increases sports offerings to inspire and motivate top talent in the municipality.
• Fixi (municipal reporting platform)coreTechnology or IntegrationDigital platform for citizen reporting of issues in public spaces. Reports go directly to municipal field staff or contractors, typically resolved within 10 working days.
• Regional Energy Office (Regionaal Energieloket)minorStrategic or Co-development PartnerRegional energy advisory service providing reliable information about subsidies and loans for energy efficiency improvements.
• Nij Begun (Insulation Program)coreStrategic or Co-development PartnerRegional insulation initiative for Groningen and Noord-Drenthe providing up to 50% subsidy for insulation improvements as compensation for gas extraction effects. €1.65 billion total regional budget. Bureau voor Verduurzamen designated as isolation supporter for Stadskanaal.
• Veiligheidsregio GroningencoreStrategic or Co-development PartnerRegional safety partnership with police, fire brigade, and public prosecutor for emergency management and crisis response.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Gemeente Westerwolde: Adjacent eastern Groningen municipality with similar small-town structure, rural population, and dependency on provincial/national transfers. Shares the gas-extraction-area dynamics and small-municipal service model.
• Gemeente Het Hogeland: Groningen municipality formed from 2019 merger of several small municipalities — directly relevant to Stadskanaal given the precedent of 1969 municipal mergers. Also exposed to the gas-extraction compensation framework.
• Gemeente Pekela: Small neighbouring Groningen municipality with a similar small-scale municipal service profile, rural demographics, and exposure to the regional gas-extraction compensation regime.
• Gemeente Tynaarlo: Drenthe municipality of comparable small-to-mid scale with similar citizen-service operations, regional cooperation, and energy-transition exposure. Direct operational and policy peer.
• Gemeente Borger-Odoorn: Drenthe municipality of similar small-town profile that participates in the same regional Nij Begun insulation programme. Comparable in scale, energy-transition mandate, and rural service-delivery model.
• Gemeente Midden-Drenthe: Small Drenthe municipality sharing the regional Nij Begun programme and similar aardgasvrij transition planning. Comparable in headcount scale and rural-citizen service mix.
• Gemeente Veendam: Small Groningen municipality in the same Veenkoloniën region, comparable population scale, and similar portfolio of citizen services, taxes, and subsidies. Direct operational peer.
• Gemeente Oldambt: Neighbouring Groningen municipality of broadly similar scale and rural character, also in the gas-extraction region with comparable Wmo, Nij Begun, and veenkoloniaal demographics. Most directly comparable peer for Stadskanaal.

Broad incumbents

• Gemeente Emmen: Larger Drenthe municipality operating a broader portfolio of public services, social programmes, and economic development initiatives in the same regional context. Provides a benchmark for what a scaled-up version of a Stadskanaal-type operation looks like.

Others

• VNG (Vereniging van Nederlandse Gemeenten): The Dutch national municipal association representing all 342+ Dutch gemeenten. Acts as the umbrella policy, lobbying, and knowledge-sharing body that defines the operating environment for Stadskanaal and its peers.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat2 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/stadskanaal_nl
• Facebookfacebook.com/gemstadskanaal
• LinkedInlinkedin.com/company/gemeente-stadskanaal

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Stadskanaal