What Gemeente Borger-odoorn does

Gemeente Borger-Odoorn is a Dutch municipal government entity (gemeente) in the province of Drenthe, Netherlands, providing statutory local government services to a population of 26,048 residents across 25 villages (esdorpen, veenkoloniale dorpen, and ontginningsdorpen). Founded through a 1998 municipal reorganization with its administrative seat in Exloo, the municipality delivers the full Dutch local-government portfolio: civil registry (birth, marriage, death registration), identity documents (passports, ID cards, driver's licenses), residence registration via BRP, building and environmental permits under the Omgevingswet, waste management, social support (Wmo), healthcare coordination, traffic and parking management, housing support, and marriage ceremonies. The municipality is a Cittaslow member, signaling a deliberate positioning around quality of life and sustainable community development.

Service delivery combines a digital platform layer with physical service points. The digital layer includes the iBurgerzaken portal (iburgerzaken.borger-odoorn.nl) for civil-registry transactions, the D-loket (dloket.borger-odoorn.nl) for complaints, Woo requests, and appeals, and standard DigiD-based authentication. The physical layer consists of the gemeentehuis in Exloo, an afvalbrengpunt in 2e Exloërmond, two buurtkamers (MFA Nieuw-Buinen and MFA Valthermond), and a network of 25 dorpshuizen village community centers. Accessibility is supported via ReadSpeaker webReader integration. Operational depth is reinforced by an ecosystem of partnerships: welfare organization Andes, Sociale Teams Borger-Odoorn, GGD Drenthe, housing corporations Lefier and Woonservice, Netwerk Dementie Drenthe, Pleegzorg Nederland, IBD for information security, and a Sport- en Gezondheidsakkoord with 80+ signatories.

Revenue is not generated commercially but flows from Dutch central-government transfers (algemene uitkering) and local taxes (afvalstoffenheffing, WOZ, and other municipal levies). Unit-priced services include civil-registry extracts (€17.80 in 2026), BRP extracts (€10.60), proof of life certificates (€10.60–€17.80), certificate of marital capacity (€31.10), marriage ceremonies (€284.40–€702.00 tiered by day, time, and location), marriage booklet fees (€22.10 plus calligraphy surcharges), and planschade applications (€300). Recent operational developments include the appointment of Laura Meijer as Griffier (September 2026) and the renovation of the gemeentehuis in Exloo from July 2025, which has relocated weddings to the Willibrordkerk in Borger.

Name

Gemeente Borger-odoorn

Legal name

Gemeente Borger-Odoorn

Website

https://borger-odoorn.nl

Company type

Private

Founded year

1998

Operating status

Operating

Short description

Gemeente Borger-Odoorn is a Dutch municipality in Drenthe delivering statutory local-government services — civil registry, identity documents, permits, waste management, social support (Wmo), and marriage ceremonies — to 26,048 residents across 25 villages, funded by national transfers and local taxes.

Ownership category

akta.pro rank

Product category

Local Government Administration

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Housing Programs, Urban Planning, and Community Development (9251), Community Food and Housing, and Emergency and Other Relief Services (6242), Services to Buildings and Dwellings (5617)

SIC

Services-Facilities Support Management Services (8744), Sanitary Services (4950), Services-Social Services (8300), Services-Management Services (8741)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Government Digital Service & eGovernment (Service Delivery, IDs, Portals) (BPAIAAAE), Waste Management & Smart Sanitation (Facilities) (HSAPAPAM)

Keywords

• Local government services
• Civil registry services
• Municipal administration
• Public service delivery
• Welfare and social support

Headquarters

HQ city

Exloo

HQ country

Netherlands

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Local taxes and levies: Municipality receives revenue from local taxes including afvalstoffenheffing (waste levy), WOZ (property valuation tax), and other municipal levies collected from residents and businesses within the municipality.

Pricing tiers

Distribution channels4 records

Marketing channels4 records

Core offering

Gemeente Borger-Odoorn provides local government services and public administration to residents and businesses within its 25-village municipal territory. Core offerings include civil registry services, identity documents, building and environmental permits, waste management, marriage ceremonies, social welfare (Wmo), healthcare coordination, housing assistance, traffic and parking management, and sustainability programs. Service delivery is conducted through both a digital portal and physical service points including the main municipal office and neighborhood rooms.

Product overview

Gemeente Borger-Odoorn is a Dutch municipal government providing digital and in-person public services to approximately 26,048 residents across 25 villages. The municipality operates two primary digital platforms: the iburgerzaken portal for civil registry transactions (marriage registration, relocation, certificates) and the D-loket service counter for administrative procedures (complaints, appeals, Woo requests). Core services include identity documents, waste management, building permits, healthcare/welfare (Wmo), sports programs, traffic/parking management, sustainability incentives, housing assistance, and marriage ceremonies. The Digital Service Counter (D-loket) enables online submission of various municipal forms and requests. Residents access services through a combination of the municipal website, online portals, and physical service points at the municipal office in Exloo.

Differentiator

Problem solved

Functional benefit

Products and services

• Municipal Online Portal (iBurgerzaken) Digital citizen portal enabling online transactions for civil registry services including marriage registration, relocation notifications, birth and death certificates, and civil status extracts, available to residents of Gemeente Borger-Odoorn.
• Digital Service Counter (D-loket) Online service counter for submitting complaints, appeals, Woo information requests, damage claims, and other administrative procedures digitally, available to residents and businesses.
• Civil Registry Services Administrative services including birth and death certificates, marriage registration, civil status extracts, nationality declarations, and marriage certificates for both domestic and foreign marriages, available to residents.
• Identity Document Services Passport, identity card, and driver's license applications and renewals available to residents of the municipality.
• Waste Management Services Waste collection scheduling, AfvalWijzer tool, waste container management, and waste levy administration for households and businesses in the municipality.
• Permits and Licenses Building permits, environmental permits, event permits, tree felling permits, and various regulatory approvals under the Omgevingswet available to residents and businesses.
• Healthcare and Welfare (Wmo) Social support services including Wmo assistance, caregiver support, dementia care, disability compensation, and food bank referrals available to residents requiring social care.
• Sports and Recreation Sports facilities rental, neighborhood sports coaches, healthy lifestyle programs, and sports subsidies through the Sport- en Gezondheidsakkoord, available to residents and local organizations.
• Traffic and Parking Services Public lighting management, road maintenance, disabled parking permits, electric vehicle charging stations, traffic regulation exemptions, and traffic safety initiatives available to residents.
• Sustainability Programs Green subsidies for gardens and homes, insulation grants, energy coaches, electric vehicle charging, wind energy, and hydrogen initiatives available to residents and businesses.
• Marriage Ceremonies Civil marriage registration, registered partnership conversion, marriage locations, civil marriage officers (BABS), and marriage certificates available to couples.
• Housing and Construction Starter loans, building plots, housing construction, environmental law compliance, building rules, monument protection, and fire safety inspections available to residents and developers.
• Residence Services Relocation notifications (domestic and international), immigration registration, address registration, and BRP (Basisregistratie Personen) data management for residents.
• Objections and Appeals Administrative objection procedures (bezwaar), appeal processes (beroep), preliminary injunctions (voorlopige voorziening), and Woo information requests available to residents and businesses.
• Social Support Services Income support (bijstand), welfare benefits, pension guidance, youth support, volunteer coordination, and village houses management available to residents requiring assistance.
• Local Taxes and Levies Administration of afvalstoffenheffing (waste levy), WOZ (property valuation tax), and other municipal levies collected from residents and businesses within the municipality.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Welzijnsorganisatie AndescoreStrategic or Co-development PartnerWelfare organization providing support for loneliness, volunteer coordination, and a listening ear. Operates neighborhood rooms with the municipality and provides youth work services including Jongerenwerkers.
• Sociale Teams Borger-OdoorncoreStrategic or Co-development PartnerSocial teams providing information, advice, and support regarding care and assistance. One of the connected parties of the municipality with its own complaints procedure.
• GGD DrenthecoreStrategic or Co-development PartnerMunicipal Health Service providing travel vaccinations, health information, and sexual health services for residents.
• Woningcorporatie LefierminorStrategic or Co-development PartnerHousing corporation collaborating on neighborhood rooms initiative to bring inhabitants and care closer together.
• WoonserviceminorStrategic or Co-development PartnerHousing service organization participating in neighborhood rooms collaboration in Valthermond location.
• Netwerk Dementie DrenthecoreStrategic or Co-development PartnerRegional dementia network providing comprehensive information about dementia and support in the Drenthe region, with dedicated information for Borger-Odoorn municipality.
• Samen DementievriendelijkminorStrategic or Co-development PartnerOrganization providing dementia-friendly training programs for businesses, organizations, and volunteers to recognize and appropriately interact with people with dementia.
• Pleegzorg NederlandminorStrategic or Co-development PartnerNational foster care organization providing information about becoming a foster parent and fostering procedures.
• Informatiebeveiligingsdienst voor gemeenten (IBD)coreStrategic or Co-development PartnerMunicipal information security service that receives all vulnerability reports shared between municipalities for collective security improvement.
• CittaslowminorStrategic or Co-development PartnerGlobal network of slow living municipalities that Borger-Odoorn is part of, focusing on quality of life and sustainable community development.
• Sport- en Gezondheidsakkoord partners (80+)coreStrategic or Co-development PartnerOver 80 partner organizations that have signed the local sport and health agreement, contributing to shared goals around sports, exercise, and healthy living.

Scale indicators4 records

Recent moves7 records

Expansion highlights4 records

Regional players

• Gemeente Ooststellingwerf: Friesland peer of similar size (~25,000) with comparable rural village structure and small-municipality challenges; relevant comparator for shared-services and Cittaslow-style positioning.
• Gemeente Bronckhorst: Gelderland rural municipality of similar size (~36,000) with comparable village dispersion and small-municipality service delivery profile, useful peer for benchmarking operational efficiency.
• Gemeente Bernheze: North Brabant municipality of similar size (~31,000) operating a comparable full municipal service portfolio for a dispersed village population in a different regional context.
• Gemeente Noordoostpolder: Flevoland municipality of similar size (~47,000) with a reclamation-village history analogous to Borger-Odoorn's ontginningsdorpen, providing the same rural municipal service mix in a different region.

Direct peers

• Gemeente Tynaarlo: Drenthe peer of similar size (~33,000) operating a comparable service portfolio and digital service platform model, facing similar rural-urban dynamic in the same province.
• Gemeente Coevorden: Drenthe municipality in the same province with similar municipal responsibilities, comparable village structure, and overlapping service portfolio including civil registry, Wmo, and waste management.
• Gemeente Westerveld: Smaller Drenthe municipality (~19,000) with similar village-based rural character, comparable Wmo and welfare delivery model, and Cittaslow network overlap.
• Gemeente Aa en Hunze: Neighboring Drenthe municipality with a similar population (~25,000) and comparable rural profile, also a Cittaslow-style quality-of-life community with village-based service delivery.
• Gemeente Midden-Drenthe: Drenthe peer municipality of similar size (~33,000) with comparable village distribution, providing the same full set of municipal services to a rural population.

Broad incumbents

• Gemeente Emmen: Larger Drenthe municipality (~107,000) operating in the same provincial governance context; offers overlapping capabilities but at a broader scale with more specialized service units.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/gemeente-borger-odoorn

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Borger-odoorn