Vetco Total Care

What Vetco Total Care does

Vetco Total Care is the veterinary services sub-brand of Petco Animal Supplies, Inc. (NYSE: WOOF), operating animal hospitals, vaccination clinics, and pet pharmacy services embedded within Petco's nationwide retail store network in the United States. The company delivers preventive care, vaccinations, diagnostic services, illness treatment, and prescription medications for dogs, cats, and other pets, accessible via in-store visits, walk-in vaccination clinics, and online appointment booking through vetcoclinics.petco.com. Confirmed locations span multiple states including Wyoming, West Virginia, Wisconsin, Washington, and Vermont.

The core technology is the integration of licensed veterinary clinical operations within a high-traffic retail environment, enabling one-stop pet care combining supplies, grooming, training, pharmacy, and clinical services. The product portfolio includes in-store vaccination clinics, full-service animal hospitals, a pet pharmacy (prescription medications, flea/tick, heartworm, veterinary diets), dog DNA testing kits, and adjacent services such as grooming, dog training, and self-serve dog wash. Distribution is direct-to-consumer through Petco retail storefronts supplemented by digital channels including Buy Online Pick Up In-Store (BOPIS), Same-Day Delivery, and the Autoship subscription program.

Revenue is generated through professional service fees for veterinary procedures and examinations, plus prescription and OTC pet medication sales, classified as professional services and product sales respectively. Customer segments are horizontal — pet owners seeking preventive and illness care for dogs and cats — with no enterprise or B2B channel exposure. Pricing for veterinary services is not publicly disclosed. The business is supported by the Petco ecosystem including the Petco Perks loyalty program, Petco Pay credit card, Petco Love adoption partnerships, and pet insurance offered through the wholly-owned PetCoach, LLC subsidiary. Vetco Total Care employs 352 people.

Name

Vetco Total Care

Legal name

Petco Animal Supplies, Inc.

Website

https://stores.petco.com

Company type

Public

Operating status

Operating

Headcount range

251–500 employees

Short description

Vetco Total Care operates veterinary animal hospitals, vaccination clinics, and pet pharmacy services embedded within Petco's nationwide U.S. retail stores, providing preventive care, diagnostics, and prescription medications to dog and cat owners.

Ownership category

akta.pro rank

Product category

Veterinary Healthcare Services

NAICS

Veterinary Services (54194)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

General Practice Veterinary Clinics (Wellness & Primary Care) (HLAMAAAA)

akta.pro secondary industry

Retail Veterinary Pharmacies (Brick-and-Mortar) (HLAMAIAE)

Keywords

• Veterinary services
• Animal hospitals
• Pet vaccinations
• Pet pharmacy
• Pet healthcare

Headquarters

HQ city

Triadelphia

HQ country

United States

HQ region

North America

Offices12 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales

Revenue model

1. Veterinary Services: Full-service animal hospitals and vaccination clinics offering comprehensive pet healthcare including examinations, vaccinations, diagnostic services, and treatment. Revenue generated from service fees and procedures performed at in-store veterinary locations.
2. Pet Pharmacy: Prescription medications, flea & tick treatments, heartworm prevention, and veterinary diets sold through Petco stores and pharmacy services. Revenue from prescription sales and pet medication fulfillment.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Vetco Total Care operates veterinary clinics and animal hospitals embedded within Petco retail stores across the United States, offering preventive care, vaccinations, diagnostic services, illness treatment, and surgical procedures for dogs, cats, and other companion animals. Services are accessible through in-store visits, online appointment booking, and walk-in vaccination clinics at select Petco locations, complemented by an in-store pet pharmacy dispensing prescription medications, flea and tick treatments, heartworm prevention, and veterinary diets.

Product overview

Petco operates as a comprehensive pet retail platform offering a unified in-store and digital shopping experience. The core offering includes the Petco Pet Store network with physical retail locations supplemented by online shopping capabilities. Services are delivered through dedicated departments including Full-Service Grooming, Dog Training, Vaccination Clinics, and Aquatics Departments. The product portfolio extends to a Pet Pharmacy for prescription medications, Pet Insurance through affiliated providers, and loyalty programs like Petco Perks. The Autoship subscription service enables recurring deliveries, while Same-Day Delivery and Buy Online, Pick Up In-Store provide flexible fulfillment options. Pet Adoptions connect pets with homes through Petco Love partnerships, and the Pet Wellness Hub offers educational content resources. DNA Kits represent a technology product offering for pet health insights.

Differentiator

Problem solved

Functional benefit

Brands

• Petco Love: Pet adoption program partnership with local animal welfare organizations
• Petco Perks
• Petco Pay
• Vetco Total Care
• Vetco Clinics

Products and services

• Vetco Total Care Animal Hospitals Full-service veterinary hospitals co-located within Petco retail stores providing comprehensive pet healthcare including examinations, diagnostic services, illness treatment, surgical procedures, and ongoing medical care for dogs, cats, and other companion animals.
• Vetco Total Care Vaccination Clinics Walk-in and appointment-based preventive pet vaccination clinics operating within Petco stores, delivering vaccination shots for dogs, cats, and other pets as well as basic preventive care services.
• Pet Pharmacy Prescription medication dispensing service for dogs, cats, and horses, providing heartworm prevention, flea and tick treatments, pain relief, allergy relief, antibiotics, and veterinary prescription diets through Petco stores and online prescription management.

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Petco LovecoreStrategic or Co-development PartnerPetco Love (formerly Petco Foundation) is a nonprofit animal welfare organization that partners with Petco stores and Vetco Total Care clinics to offer pet adoption services. Vetco Total Care locations partner with local animal welfare organizations through Petco Love to facilitate pet adoptions at select stores.

Scale indicators1 record

Recent moves1 record

Expansion highlights5 records

Broad incumbents

• PetSmart: PetSmart is the principal pet retail competitor to Petco and houses Banfield Pet Hospital clinics. It is broadly comparable to the parent of Vetco Total Care's nearest direct competitor and competes for the same retail traffic and embedded-vet strategy.
• Chewy: Chewy is a leading online pet retailer and pharmacy operator (Chewy Pharmacy). While not a clinic operator, it is a broad incumbent in the pet ecosystem that competes with Vetco Total Care for pet medication fulfillment and the broader share of pet parent wallet.

Direct peers

• National Veterinary Associates (NVA): NVA is a large community of companion animal veterinary hospitals in the U.S. and Canada, offering general practice and specialty care. It competes for both customers and the M&A pipeline of independent clinics that could otherwise feed Vetco Total Care's expansion.
• PetVet Care Centers: PetVet Care Centers is a network of companion animal hospitals and clinics across the U.S. offering general practice, specialty, and emergency services, directly comparable to Vetco Total Care's full-service hospital offering.
• Thrive Pet Healthcare: Thrive Pet Healthcare is a multi-specialty and general practice veterinary network operating across the U.S. It competes directly for primary care and preventive services, and its hospital-within-retail partnerships overlap with Vetco Total Care's distribution strategy.
• Banfield Pet Hospital: Banfield operates veterinary clinics embedded inside PetSmart retail stores, the most direct analog to Vetco Total Care's Petco-embedded model. Both share the 'vet inside a pet retail box' distribution strategy and serve the same primary care, vaccination, and pharmacy needs for companion animals.
• BluePearl Pet Hospital: BluePearl is a leading U.S. specialty and emergency veterinary hospital chain. It competes with Vetco Total Care for the higher-value procedure revenue and specialist referrals that embedded primary care clinics may direct away from in-house care.
• VCA Animal Hospitals: VCA is one of the largest companion animal veterinary networks in the U.S. with general practice, specialty, and emergency hospitals. It directly competes with Vetco Total Care for primary care visits, diagnostics, and pharmacy business, and is the benchmark scaled consolidator in the space.

Emerging players

• Modern Animal: Modern Animal is a venture-backed membership-based companion animal veterinary clinic chain. It is an emerging competitor targeting the same convenience-and-experience segment that Vetco Total Care addresses, though it lacks retail-store distribution.
• Bond Vet: Bond Vet is a venture-backed urban companion animal clinic chain focused on same-day appointments, transparent pricing, and modern experience. It competes with Vetco Total Care for primary care visits in dense U.S. metros, particularly among younger pet owners.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks4 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/vetco-total-care
• Instagraminstagram.com/petco
• Facebookfacebook.com/Petco
• Xtwitter.com/petco
• YouTubeyoutube.com/petco

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vetco Total Care