SUAT Emergencia Móvil

What SUAT Emergencia Móvil does

SUAT Emergencia Móvil is a Uruguayan private mobile emergency medical services company operating in Montevideo and the eastern Canelones zone since 1991, with approximately 191 staff per firmographic data and an additional cited clinical workforce of approximately 250 doctors plus 300 nurses and ambulance drivers. The company dispatches 24/7 emergency response from six strategically positioned ambulance bases, supported by a centralized dispatch cabin where specialized operators classify calls using a proprietary computerized algorithm under adult and pediatric medical-chief supervision. SUAT also operates five outpatient clinics (policlínicas) across Pocitos, Carrasco, Prado, Parque Batlle (Clínica del Estadio), and Ciudad de la Costa, plus a CNR-certified emergency training center opened in 2016.

The product surface extends well beyond emergency response into a vertically integrated consumer healthcare platform: a digital clinical history system accessible via the Mi SUAT portal; a Video Consulta telemedicine mobile app; specialist consultations across 23+ disciplines; diagnostic imaging (radiology, ultrasound, echocardiography, ECG, ergometry); physiotherapy and a unique private-sector hydrotherapy pool; cardiology and cardiac rehabilitation programs reporting 20-43% mortality reduction outcomes; preventive health checkups; driver's-license and aeronautical medical certificates; community First Aid and CPR training; and a 2023 launch of psychologist and sports-nutritionist consultations. Corporate clients are served through Área Protegida (on-premises emergency coverage) and Medicina Empresarial (occupational health).

The business model is primarily subscription-based with monthly individual memberships (Plan SUAT, Plan Con Todo premium, Plan Joven for ages 0-15, SUAT Soluciones modular plan) and recurring enterprise contracts, supplemented by unit-priced services and a la carte diagnostics. Distribution mixes self-service online enrollment, phone enrollment via 2711 0711, walk-in at clinics, dedicated corporate sales, and a 24/7 emergency dispatch line (133). Reciprocal nationwide coverage is delivered through the FEPREMI consortium, travel assistance is offered with up to USD 100,000 in worldwide coverage, and international hospitalization insurance up to USD 500,000 is issued through Banco de Seguros del Estado. SUAT is a privately held Sociedad Colectiva (SUAT S.C.) with no disclosed parent, subsidiaries, funding rounds, or public listing.

Name

SUAT Emergencia Móvil

Legal name

SUAT S.C

Website

https://suat.com.uy

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

101–250 employees

Short description

SUAT is a Uruguayan private mobile emergency medical services provider operating in Montevideo and eastern Canelones since 1991, serving individual subscribers and corporate clients through 24/7 ambulance dispatch, five outpatient clinics, telemedicine, and integrated specialty and preventive care.

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

Ambulance Services (62191)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Health Services (8000)

akta.pro primary industry

Community Paramedicine & Mobile Integrated Healthcare (MIH/CP) Programs (HLAFANAI)

akta.pro secondary industries

Multidisciplinary Outpatient Rehab Centers (PT/OT/SLP) (HLADAJAG), Crisis Intervention & Emergency Planning/Response Coordination (HSABAIAN), Medical Information Services (MI Contact Centers) (HLAGALAE)

Keywords

• Mobile emergency medical services
• Emergency ambulance dispatch
• Pre-hospital emergency care
• Telemedicine video consultations
• Corporate occupational health

Headquarters

HQ city

Montevideo

HQ country

Uruguay

HQ region

Latin America

Offices13 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Individual Membership Subscriptions: Monthly subscription fees for emergency mobile medical services including home visits, emergency care, video consultations, and access to policlínics. Payment methods include local payment networks (Abitab, Redpagos), bank websites, Visanet, and Mercado Pago.
2. Plan Con Todo Premium Membership: Enhanced membership with additional benefits including specialist consultations within 72 hours, annual X-ray and ultrasound, travel assistance valued at USD 5,000, and companion service.
3. Optional Services: A la carte services including health certificates, laboratory analysis, physiotherapy, hydrotherapy, cardiology programs, ergonomic testing, radiology, ultrasound, acupuncture, vaccinations, and travel assistance.
4. SUAT Soluciones Plan: Modular health plan including 10 general practitioner consultations, 10 specialist consultations, 10 physiotherapy sessions, health card, Pap smear, ECG, ergometry, X-ray, ultrasound, and laboratory exams per year.
5. Business Services (Área Protegida and Medicina Empresarial): Corporate emergency coverage plans and occupational health services including preventive medicine, health and safety compliance, periodic medical exams, and workplace health programs.
6. Travel Assistance Plans: Travel assistance plans covering medical, dental, and legal expenses worldwide. Options include annual plans without pre-existing conditions (USD 15,000 to USD 100,000 coverage) and per-day plans from 3 to 60 days.
7. International Hospitalization Insurance: Optional insurance for surgical interventions and medical treatment at top regional and US hospitals, issued through Banco de Seguros del Estado, with coverage up to USD 500,000 per person per year.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels8 records

Core offering

SUAT operates a 24/7 mobile emergency medical service in Montevideo and Ciudad de la Costa, dispatching ambulances from 6 strategically positioned bases staffed by specialized physicians, nurses, and drivers. Beyond emergency response, the company delivers home medical visits, specialist consultations, diagnostic imaging, physiotherapy, hydrotherapy, telemedicine, travel assistance, and international hospitalization insurance through individual subscription plans and corporate contracts. The ecosystem also includes 5 outpatient clinics (policlínicas), a flagship Clínica del Estadio medical center, and a CNR-certified emergency training center.

Product overview

SUAT Emergencia Móvil is a mobile emergency medical service provider in Uruguay operating since 1991, offering a comprehensive healthcare ecosystem. The core offering consists of 24/7 emergency response with 6 strategically located bases, five outpatient clinics (Pocitos, Carrasco, Prado, Parque Batlle/Clínica del Estadio, Ciudad de la Costa), and the Clínica del Estadio medical center. The platform includes Mi SUAT online member portal and mobile app for video consultations and appointment scheduling. Membership plans (Plan SUAT and Plan Con Todo) provide foundational access, while optional add-on modules include specialist consultations, diagnostic imaging (ecographies, radiology, echocardiograms), laboratory tests, cardiology and rehabilitation programs (Corazón Sano, Espalda Sana), travel assistance, international hospitalization insurance, physiotherapy, hydrotherapy, acupuncture, and corporate services (Área Protegida, Medicina Empresarial). The company also operates a Centro de Capacitación en Emergencia for professional medical training.

Differentiator

Problem solved

Functional benefit

Products and services

• Plan SUAT (Afiliación) Basic membership subscription plan for individuals and families providing 24/7 emergency and urgency medical response, home medical visits, access to 5 policlínicas, video consultations, telephone medical advice, interior coverage via FEPREMI, online clinical history, and 50% pharmacy discount at San Roque. Includes first month free plus 6 months at 35% discount for new members.
• Plan Con Todo Premium individual membership plan offering all basic Plan SUAT benefits plus 2 specialist consultations within 72 hours, 1 annual X-ray and 1 ultrasound, travel assistance up to USD 5,000 (Argentina, Brazil, Chile, Paraguay for 30 days), and 5-day companion service (40 hours total). No professional stamps required for emergency/urgency.
• Plan Joven Special promotional membership plan for children and youth aged 0-15 years, providing pediatric emergency care, specialist access, and family health coverage at discounted rates.
• SUAT Soluciones Modular health plan providing 10 general practitioner consultations, 10 specialist consultations, 10 physiotherapy sessions, health card, Pap smear, ECG, ergometry, X-ray, ultrasound, and laboratory exams per year on a subscription basis.
• Asistencia al Viajero (Travel Assistance) Travel assistance service covering medical, dental, and legal expenses worldwide with annual plans (USD 15,000 to USD 100,000 coverage) and per-day plans (3 to 60 days). Options include pre-existing/chronic disease coverage, trip interruption/cancellation, terrorism/natural catastrophe coverage, and regional (Argentina, Brazil, Paraguay) versus worldwide coverage.
• Seguro de Hospitalización Internacional International hospitalization insurance for surgical interventions and medical treatment at top regional and US hospitals, issued through Banco de Seguros del Estado. Coverage up to USD 500,000 per person per year, including semi-private room, meals, medical fees, medications, nursing, therapy, and diagnostics. Network includes 4,500+ US hospitals, 300,000+ physicians, and 1,500+ worldwide centers including Mayo Clinic, Cleveland Clinic, Johns Hopkins. Deductible USD 10,000 per event per year. Age limit 60 years max entry (61-65 with health exam).
• Área Protegida Corporate emergency coverage service providing on-site medical response for employees, clients, and visitors at business locations. Companies receive comprehensive emergency medical coverage through SUAT's 6-base network and medical team.
• Medicina Empresarial Corporate occupational health service including preventive medicine, health and safety compliance, periodic medical examinations, health surveillance, and workplace health programs for businesses.
• Emergencia Móvil (Emergency Medical Service) 24/7 emergency medical response service operating from 6 strategically located bases in Montevideo and Ciudad de la Costa, dispatching specialized ambulances staffed by trained physicians, nurses, and drivers for life-threatening and urgent medical situations. Available via 133 emergency line throughout the service area.
• Clínica del Estadio Medical center located at Estadio Centenario's Tribuna América offering specialist consultations across 23+ disciplines, physiotherapy, hydrotherapy pool, 250 sqm rehabilitation gym, laboratory, radiology, echocardiography, ergometry, and digital imaging. Open Monday to Friday 8:00-20:00.
• Policlínicas (Outpatient Clinics) Five outpatient clinics strategically located in Pocitos, Carrasco, Prado, Parque Batlle (Clínica del Estadio), and Ciudad de la Costa providing adult and pediatric medical care, specialist consultations, nursing care, and administrative services.
• Video Consulta (Telemedicine) Telemedicine service via mobile application (iOS/Android) enabling members to connect with physicians remotely. Available 8:30-23:30, 365 days per year, integrated with Mi SUAT member authentication. Free for SUAT members.
• Centro de Capacitación en Emergencia Emergency training center at Ricaldoni 1682 offering courses in basic life support, CPR, advanced pediatric life support, and trauma care. Certified by National Resuscitation Council (CNR). Open Monday to Friday 9:00-15:30.
• Consultas con Especialistas Access to specialist consultations across 23+ medical disciplines including cardiology, dermatology, gynecology, neurology, ophthalmology, traumatology, pediatrics, and others. Offered at member and non-member pricing tiers.
• Fisioterapia e Hidroterapia Physical therapy service for sports injuries, muscle pain, back pain, and fracture rehabilitation at Clínica del Estadio. Hydrotherapy service uses a specialized pool for injury rehabilitation, unique in the private non-mutual sector.
• Rehabilitación Cardiovascular Cardiac rehabilitation program for post-bypass, angioplasty, valve surgery patients, and those with multiple cardiovascular risk factors. Reported to reduce mortality by 20-30% for participants, up to 43% for full program completion.
• Chequeos (Totales y Ejecutivos) Comprehensive health checkup packages including laboratory tests, imaging studies, specialist consultations, and executive health assessments for adults seeking preventive health screenings.
• Estudios de Diagnóstico Diagnostic imaging and clinical laboratory services including digital radiography, ultrasound, echocardiograms, ECG, ergometry (exercise stress test), Holter monitoring, pulmonary function tests, and 150+ clinical laboratory tests.
• Carné de Salud Health certificate service including laboratory tests, physical examination, and required screenings (PAP, HPV, mammography) completed within same day. Priced at $1,494 for members and $1,797 for non-members.
• Asistencia en el Interior (FEPREMI Network) Coverage for emergency medical assistance throughout Uruguay via FEPREMI consortium network of affiliated emergency medical institutions. A $U1,388 ticket applies for services in tourist zones (Canelones, Maldonado, Rocha) and for FEPREMI members in Montevideo.

Quantifiable outcome

• Response time optimized through real-time base positioning monitoring and traffic/accessibility analysis per Ministry of Health Decree 309/008.
• +2 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• FEPREMI ConsortiumcoreStrategic or Co-development PartnerFEPREMI is a consortium of emergency medical institutions providing reciprocal emergency assistance across Uruguay. SUAT users receive coverage in the interior of the country through FEPREMI member institutions, and consortium members' users receive coverage in Montevideo and eastern Canelones. A ticket of $U1,388 applies for services in tourist zones (Canelones, Maldonado, Rocha) and for FEPREMI members in Montevideo.
• Farmacias San RoquecoreGTM or Marketing PartnerPartnership providing SUAT members with 50% discount on all medications with prescriptions from SUAT or any other health provider. Discount is accumulable with credit card discounts. Orders can be placed by phone at 0800 3456, available 8-22 hours daily.
• VigiliaminorGTM or Marketing PartnerCompanion service partnership providing SUAT members with preferential pricing for overnight companion services when hospitalization is required. Contact: 2903 4320 or www.vigilia.com.uy.
• Visión EchagüeminorGTM or Marketing PartnerOptical services partnership providing SUAT members with 20% discount on studies and 10% discount on laser treatment and surgery. Contact: 2403 6567.
• Óptica Estela JinchukminorGTM or Marketing PartnerOptical services partnership offering 25% discount on prescription glasses, 15% on sunglasses, 25% on non-disposable contact lenses, 10% on disposable contact lenses, and 10% on optical filters. Contact: 2712 3525.
• Centro AuditivominorGTM or Marketing PartnerHearing center partnership with 10% discount on 1 hearing aid and 15% on 2 hearing aids (same patient). Free professional consultation. Location: Pza. Independencia 831, of. 305. Contact: 2902 7212.
• AudicalminorGTM or Marketing PartnerHearing aid partnership offering 15% discount on first purchase, free hearing study, and free 10-day trial of clinical hearing aids. Contact: 18899.
• OnLaser (Dr. Micaela Bouchacourt)minorGTM or Marketing PartnerTherapeutic laser service for oncology patients with 20% discount on list price. Specializing in oral oncology, laser therapy for inflammatory, analgesic, and accelerated healing applications. Contact: 099 023 373.
• Infinito Servicios ÓpticosminorGTM or Marketing PartnerOptical services partnership offering 25% exclusive discount for SUAT members on prescription lenses, frames, and optical services. Excludes disposable contact lenses. Includes Visual Satisfaction Commitment program.
• Banco de Seguros del EstadocoreOthersInternational hospitalization insurance is issued by Banco de Seguros del Estado (BSE), Uruguay's state insurance company. Coverage up to USD 500,000 for surgical interventions and treatments at top hospitals in the US, Argentina, Brazil, and Chile including Mayo Clinic, Cleveland Clinic, Johns Hopkins, and others.
• FEMIminorOthersInterior coverage information hotline for SUAT members at 2403 8155, providing details on FEPREMI consortium emergency services throughout Uruguay.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• COSEM: Uruguayan prepaid medicine IAMC with broad clinic and emergency coverage. Competes with SUAT for both individual and corporate prepaid health contracts, though its core model is HMO-style rather than dispatch-led EMS.
• ASSE (Administración de los Servicios de Salud del Estado): Uruguay's public national healthcare provider. Sets baseline emergency and primary care availability across the country, defining the private-pay value proposition that SUAT's memberships compete against.
• Falck: Global ambulance and integrated healthcare services operator. Comparable in operating dispatch-led emergency response and clinical services at scale, illustrating the upper-bound operating model that an integrated private EMS can pursue.
• Europ Assistance: International travel assistance and health services company. Overlaps with SUAT's Asistencia al Viajero product on worldwide medical/dental/legal coverage for travelers, though at global rather than regional scale.
• International SOS: Global medical and travel assistance provider. Comparable on travel assistance and international hospitalization dimensions of SUAT's product set, though it operates at global scale rather than single-country dispatch.
• BlueCross & BlueShield Uruguay: Established prepaid medicine/health plan operator in Uruguay. Comparable in offering recurring subscription healthcare plans and competing for corporate and individual buyers, although with a less EMS-centric product mix.

Direct peers

• FEMI: Uruguayan medical cooperative network whose member institutions form the FEPREMI consortium. Provides reciprocal emergency coverage to SUAT members in the interior, and is both a partner and a competing prepaid provider in its own right.
• MP (Medicina Personalizada): Uruguayan prepaid/prepaid-medicine plan offering on-demand medical attention and emergency services. Closely comparable in subscription mechanics and overlap with SUAT in Montevideo member accounts.
• UCM (Urgencia, Consulta y Medicina): Uruguay's other major mobile emergency medical service with a similar subscription-based model, dispatch infrastructure, and clinic network. Direct head-to-head competitor for individual members and corporate accounts in Montevideo.
• SEMM (Sistema de Emergencia Móvil Maldonado): Maldonado-based mobile emergency service operating a comparable ambulance dispatch and membership model. Direct competitor in the eastern coastal corridor that overlaps with SUAT's coverage ambitions via FEPREMI reciprocity.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/SUATUruguay
• LinkedInlinkedin.com/company/suat-contigo

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SUAT Emergencia Móvil