Tennessee Association of Professional Mediators - TAPM

What Tennessee Association of Professional Mediators - TAPM does

The Tennessee Association of Professional Mediators (TAPM) is a private nonprofit professional membership association established in 2007 and headquartered (mailing address) in Atoka, Tennessee. Its core function is to serve as the primary statewide body for Rule 31 listed mediators, attorneys, and dispute resolution professionals in Tennessee, providing them with a credentialed community, networking opportunities, professional development, advocacy, and a public-facing directory that connects individuals, families, courts, and organizations with qualified mediators across practice areas including family disputes, divorce, workplace conflicts, landlord-tenant issues, elder care, and restorative justice. TAPM also administers the Grayfred Gray Public Service in Mediation Award, established in 2007 and awarded annually on a rotating regional basis to honor mediators committed to peacemaking and public service.

TAPM does not operate a proprietary technology platform; its digital infrastructure consists of a WordPress-based website (tapmmediators.org) with a searchable Find a Mediator directory of 517 members, event listings, newsletters, articles, and member login functionality. The site is developed and maintained by a third-party vendor, LosEvolution LLC. The association's business model is a recurring subscription revenue model based on annual membership dues paid by professional mediators; pricing is not publicly disclosed. Revenue is complemented by event and workshop income, while the organization itself does not charge the public for mediation services — those services are delivered by its member practitioners.

The organization maintains strategic mutual partnerships with the Tennessee Administrative Office of the Courts and the ADR Commission, the University of Tennessee College of Law (Mediation Clinic), and a network of community mediation centers including Community Mediation Center (CMC) Knoxville and Mid-South Community Justice and Mediation Center. Knox County Courts function as a key channel partner, referring approximately 800 cases annually to affiliated community mediation centers. The organization is lean, with approximately 5 employees supported by a volunteer board of directors.

Name

Tennessee Association of Professional Mediators - TAPM

Legal name

Tennessee Association of Professional Mediators

Website

https://tapmmediators.org

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

1–10 employees

Short description

The Tennessee Association of Professional Mediators (TAPM) is a nonprofit membership association serving approximately 517 Rule 31 listed mediators across Tennessee. It provides a public mediator directory, networking, professional development, advocacy, and the annual Grayfred Gray Public Service in Mediation Award, funded primarily through membership dues.

Ownership category

akta.pro rank

Headquarters

HQ city

Atoka

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Membership Fees: TAPM generates revenue through membership fees from professional mediators across Tennessee. Members include attorneys, licensed mediators, and dispute resolution professionals who pay dues for access to the association's resources, directory listing, networking events, and professional credibility benefits.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

TAPM is a nonprofit professional membership association that connects the public, courts, and community mediation centers in Tennessee with a statewide directory of 517 Rule 31 listed mediators. It sells annual memberships to professional mediators, attorneys, and dispute resolution professionals, providing directory listings, networking, professional development, advocacy, and the annual Grayfred Gray Award.

Product overview

TAPM is a professional membership association for mediators in Tennessee, not a technology product company. The organization operates a member directory connecting individuals with skilled mediators, provides mediation training resources, publishes newsletters, and offers networking and professional development opportunities for its 517+ member mediators across Tennessee. Services include facilitating connections to mediators for various dispute types (family, divorce, community, workplace, elder care, etc.), and administering the Grayfred Gray Award for public service in mediation.

Differentiator

Problem solved

Functional benefit

Products and services

• TAPM Professional Membership

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• Community Mediation Center (CMC) KnoxvillecoreStrategic or Co-development PartnerCMC is a 501c3 nonprofit chartered in 1994 that provides volunteer court mediation services, restorative justice processes, and divorce mediation. TAPM and CMC collaborate on volunteer mediator training, share referral sources, and work together to promote mediation excellence across Tennessee.
• Administrative Office of the Courts (Tennessee)coreStrategic or Co-development PartnerTAPM works with the Administrative Office of the Courts and the ADR Commission to help community mediation centers across Tennessee provide volunteer and pro bono mediation services to residents.
• Tennessee Community Mediation Centers (Statewide Network)coreStrategic or Co-development PartnerTAPM collaborates with community mediation centers across Tennessee, including Mid-South CJAM, East Tennessee centers, and others to provide mediation services statewide and share best practices.
• Knox County CourtscoreChannel Partner/ Reseller/ DistributorCourts refer approximately 800 cases annually to CMC for mediation services, creating a significant referral channel for TAPM-affiliated mediators.
• University of Tennessee College of LawminorStrategic or Co-development PartnerCMC began as a collaboration between UT College of Law, Legal Aid of East Tennessee, Knoxville Bar Association Mediation Service, and County Courts. TAPM members continue to engage with UT through the Mediation Clinic and educational programs.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Mediate.com: Long-running online directory and resource hub for mediators across the US. Comparable to TAPM as a mediator directory and information resource, though operating nationally and as a for-profit.
• National Association for Community Mediation (NAFCM): National membership association for community mediation centers. Highly comparable to TAPM because TAPM directly partners with Tennessee community mediation centers that are part of the NAFCM network.

Broad incumbents

• Association for Conflict Resolution: The largest US professional membership association for conflict resolution practitioners, including mediators. Directly comparable to TAPM as a peer professional association, but operating nationally rather than at the state level.
• American Arbitration Association: Major national ADR provider offering arbitration and mediation services and rosters. Comparable to TAPM in the broader ADR space, though AAA is a much larger institutional provider rather than a membership association.
• JAMS: Leading private ADR provider with a roster of neutrals including mediators. Comparable as an ADR marketplace connecting disputants with neutrals, though JAMS is a commercial provider rather than a professional membership association.
• American Bar Association Section of Dispute Resolution: National professional section within the ABA serving lawyers and dispute resolution professionals. Comparable to TAPM as a peer organization providing member services, training, and credibility for mediators and ADR attorneys.

Regional players

• Georgia Commission on Dispute Resolution: Georgia's statewide court-connected ADR body that registers mediators and oversees referral programs. Comparable to TAPM as a state-level infrastructure organization serving mediators and courts, but in Georgia rather than Tennessee.
• Florida Dispute Resolution Center: Florida's state-level court-affiliated mediation program. Comparable to TAPM as a state-level mediator credentialing and referral organization, but operated within the Florida court system.

Emerging players

• Academy of Professional Family Law Mediators: Smaller US membership association focused specifically on family law mediators. Comparable to TAPM as a peer membership body serving mediators, but narrower in specialty.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/TennMediators
• LinkedInlinkedin.com/company/tennessee-association-of-professional-mediators-tapm

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Tennessee Association of Professional Mediators - TAPM