What Teladoc Health Nederland does

Teladoc Health Nederland B.V. is the Dutch operating subsidiary of NYSE-listed Teladoc Health Inc., headquartered in Amsterdam and employing approximately 18 people. The company delivers a multilingual virtual care platform — 'Zorg op Afstand' — that provides 24/7 access via video, telephone, and chat to Dutch-registered general practitioners, mental coaches, dietitians, and specialists, alongside specialized services including Expert Medical Opinion (second opinions from 50,000+ specialists across 450+ subspecialties), Woman Care, MyStrength mental health, Get Fit nutrition, smoking cessation, and physiotherapy. On the healthcare-institution side it sells SOLO with Microsoft Teams (a clinical/administrative integration with Teams), the TeleNeo teleneonatology system (pilot outcomes: ~40% change in medical policy and six prevented NICU transfers across 50 patients at Amphia Ziekenhuis), and a hardware line (Lite, Mini, TV Pro, Viewpoint).

The company operates a hybrid B2B2C and direct-to-consumer go-to-market: it distributes services through large channel partners including a.s.r. insurance ('Zorg voor jezelf', live from January 2025), VodafoneZiggo (Health-e app, launched September 2023), and employer benefit programs, while also selling directly to consumers via app and website. Hospital sales (Erasmus MC, Amphia Ziekenhuis) are handled via enterprise field sales. The Dutch entity has secured NEN 7510 information security certification (December 2023, Kiwa Nederland) and received a positive assessment from the Inspectie Gezondheidszorg en Jeugd (IGJ) in 2025, supporting credibility in regulated Dutch healthcare procurement. Leadership comprises Stefan Scheepers (Algemeen Directeur Benelux), Frank Attema (Medical Director, appointed August 2025), Lydia Geluk (Commercial Director), Marcel Boer (Operations Director), and an Advisory Board established in February 2024.

Name

Teladoc Health Nederland

Legal name

Teladoc Health Netherlands B.V.

Website

https://teladochealth.nl

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Teladoc Health Nederland is the Amsterdam-based Dutch subsidiary of NYSE-listed Teladoc Health, offering 24/7 virtual GP, mental health, dietitian, and second-opinion services to consumers via insurer and telecom channel partnerships (a.s.r., VodafoneZiggo), and selling telehealth technology including TeleNeo and SOLO-with-Teams to Dutch hospitals.

Ownership category

akta.pro rank

Product category

Telehealth Services

NAICS

Ambulatory Health Care Services (621)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Direct-to-Consumer Telehealth Marketplaces (Multi-Provider Aggregators) (HLALAAAJ)

akta.pro secondary industries

General Medical Virtual Primary Care (Payer-Branded) (HLALACAA), Virtual Care Team Collaboration & Provider-to-Provider Teleconsult Platforms (eConsults) (HLALABAI), International/Expat Direct-to-Consumer Telehealth Platforms (HLALAAAG)

Keywords

• Virtual healthcare services
• Telemedicine platform
• Remote patient monitoring
• Second opinion services
• Corporate wellness programs

Headquarters

HQ city

Amsterdam

HQ country

Netherlands

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. B2B2C Subscription (Employer & Insurance Plans): Teladoc Health provides services to employees and insured individuals through employer benefit programs and health insurance partnerships. Companies and insurers offer Teladoc's digital health services as part of their employee wellness or insurance packages, with Teladoc receiving subscription or per-member fees. Examples include the Vodafone Health-e app and a.s.r.'s 'Zorg voor jezelf' digital health service.
2. Per-Consumer Direct Access: Individual consumers can book video or telephone consultations directly via the website or app with doctors, coaches, dietitians, or specialists, typically on a per-consult or subscription basis, with services accessible without a referral.
3. Healthcare Institution Technology & Licensing: Teladoc Health sells its telehealth technology platforms (SOLO with Teams, TeleNeo) and hardware devices (Lite, Mini, TV Pro, Viewpoint) to hospitals and healthcare institutions, generating licensing and hardware sales revenue.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

Teladoc Health Nederland is a virtual care provider offering remote medical, mental health, nutritional, and lifestyle consultations via video, telephone, and chat through a digital platform connecting patients with Dutch-registered GPs, coaches, dietitians, and international specialists. It also licenses proprietary telehealth technology — including the TeleNeo teleneonatology system, Solo™ with Microsoft Teams integration, and dedicated telehealth hardware devices — to hospitals and healthcare institutions. Distribution is delivered through direct consumer access, employer benefit programs, and B2B2C channel partnerships with insurers (a.s.r.) and telecom providers (VodafoneZiggo).

Product overview

Teladoc Health Nederland operates as a virtual care platform offering multiple interconnected services across three main segments: consumers (via Doctor Online, Expert Medical Opinion, Woman Care, Coaching, MyStrength, Get Fit Program, Diëetadvies, and smoking cessation), businesses (corporate health solutions with 24/7 access to healthcare professionals), and healthcare institutions (Solo™ with Microsoft Teams integration, TeleNeo teleneonatology system, and telehealth hardware devices including Lite, Mini, TV Pro, and Viewpoint). The portfolio also includes branded services like Health-e (with Vodafone partnership) and Zorg voor jezelf (with a.s.r. partnership).

Differentiator

Problem solved

Functional benefit

Brands

• Health-e: An innovative online health service providing 24/7 access to doctors, mental health support, and wellness advice through a mobile app, launched in partnership with Vodafone.
• TeleNeo
• Expert Medical Opinion
• Zorg voor jezelf
• MyStrength
• Get Fit Program

Products and services

• Zorg op Afstand Platform Digital care platform enabling delivery of medical, mental, and lifestyle advice via phone, video calling, and chat without requiring physical visits to healthcare facilities. Connects patients with GPs, coaches, specialists, and dietitians.
• Doctor Online Virtual GP consultation service for physical complaints, health questions, and lifestyle advice via video or telephone, available outside regular opening hours. Acute and chronic care remain reserved for the user's own GP.
• Expert Medical Opinion Second opinion service connecting patients with international top specialists across 450+ medical subspecialties. Provides thorough independent reassessment of existing diagnoses or treatment plans based on complete medical history and prior investigations.
• Woman Care Women's health support program addressing menopause challenges including physical and mental symptoms like mood swings and weight gain, provided by a multidisciplinary team of doctors, coaches, and dietitians.
• MyStrength Evidence-based mental health support platform offering stress reduction, better sleep, mindfulness, and meditation tools with inspirational exercises to build a healthier mind.
• Coaching Mental health coaching service where coaches work with users on optimal mental health, addressing both large and small mental challenges whether private or work-related.
• Get Fit Programma Personalized nutrition and fitness program including recipes, meal plans, and expert support for achieving health goals such as weight loss, weight gain, or healthier eating.
• Diëtadvies Personal nutrition advice and custom diet services from food experts available for all questions about healthy eating, including food allergies, intolerances, obesity, underweight, and nutrition during pregnancy or menopause.
• Roken? Stoppen! (Smoking Cessation) Smoking cessation support program helping users break bad habits through specialized programs and mental support.
• Solo™ met Microsoft Teams First clinical and administrative healthcare solution that integrates with Microsoft Teams, streamlining clinician workflow and simplifying care delivery across healthcare organizations.
• TeleNeo (Teleneonatology) Teleneonatology system enabling neonatology experts to communicate audiovisually with healthcare professionals at the bedside of newborns via a mobile screen with camera. Supports remote consultation, neonatal resuscitation guidance, and shared care across hospital boundaries.
• Telehealth Devices (Lite, Lite with Boom Camera, Mini, TV Pro, TV Pro One, Viewpoint) Complete range of telehealth devices including integrated diagnostic peripheral equipment to support patient care and clinical collaboration across different locations.
• Health-e 24/7 online health service app launched in partnership with VodafoneZiggo, providing access to medical, mental, and wellness advice for private customers and their families under one subscription.
• Zorg voor jezelf Digital health service launched in partnership with a.s.r. insurance offering reliable health advice and personal guidance from real healthcare professionals, integrated into a.s.r.'s insurance offerings.
• Voor Bedrijven (Corporate Health Solutions) Corporate health solutions offering 24/7 access to a GP, coach, dietitian, or other healthcare professional for employees and customers of insurers, businesses, and employers.
• Online Fysiotherapie Online physiotherapy service for effective prevention and recovery, available where and when convenient for users.
• Vrouwspecifieke Zorg (Women-Specific Care) Women-specific care service addressing health needs across all phases of life, expanding on the existing Woman Care menopause focus.
• Afvallen onder Medische Begeleiding Weight loss program with a sustainable, multidisciplinary medical approach for individuals seeking medically supervised weight management.

Quantifiable outcome

• 54% of Expert Medical Opinion cases lead to an adjusted diagnosis
• +5 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability3 records

Feature6 records

Partnerships

Eight partnerships are on record, tiered core, flagship and minor.

• a.s.r.coreChannel Partner/ Reseller/ Distributor · 10 July 2024On July 10, 2024, Teladoc Health and a.s.r. signed an agreement for a new digital health service called 'Zorg voor jezelf', available to all a.s.r. insured individuals from January 2025. The service provides reliable health advice and personal guidance from real healthcare professionals, integrated into a.s.r.'s existing 'Zorg voor jezelf' app. The partnership allows a.s.r. to offer innovative health services beyond basic insurance and supports Teladoc's expansion into the Dutch insured population market.
• Erasmus MCflagshipStrategic or Co-development Partner · 1 January 2024Erasmus MC-Sophia Kinderziekenhuis collaborated with Teladoc Health to pilot and implement TeleNeo, a teleneonatology system enabling NICU experts to virtually consult at the bedside of newborns in regional hospitals. The 12-month pilot (January 2024) with 50 children showed positive outcomes including changed medical policy for ~40% of patients and 6 prevented NICU transfers. Prof. dr. Irwin Reiss, Head of NICU at Erasmus MC, is a co-initiator. The system is now standard practice at Amphia Ziekenhuis.
• Amphia ZiekenhuisflagshipStrategic or Co-development Partner · 1 January 2024Amphia Ziekenhuis in Breda partnered with Teladoc Health and Erasmus MC to implement TeleNeo for remote neonatology consultations. The collaboration enables premature babies to receive specialized NICU-level monitoring without being physically transferred from their parents' hometown hospital. The pilot with 50 children demonstrated positive outcomes and TeleNeo is now standard practice at Amphia.
• VodafoneZiggocoreChannel Partner/ Reseller/ Distributor · 7 September 2023VodafoneZiggo and Teladoc Health launched Health-e, an all-in-one app providing private Vodafone customers and their families with 24/7 access to Dutch-registered GPs and health professionals, mental health coaching, and dietitians. Launched September 7, 2023. The service is available to the customer and their partner/children on one subscription. Teladoc provides the healthcare services; Vodafone distributes to its telecom customer base.
• Foyer Global HealthflagshipStrategic or Co-development PartnerFoyer Global Health, an international insurance provider, partners with Teladoc Health to provide its insured expats with optimized telehealth access. François Jacquemin, Managing Director of Foyer Global Health, stated: 'We are proud of our thriving collaboration with Teladoc Health, which has allowed us to optimize our telehealth offering.' The partnership enables expats worldwide to access appropriate care wherever they are, with aligned visions and smooth collaboration driving joint success.
• QuasirminorImplementation/ SI/ Consulting PartnerTeladoc Health Netherlands has entrusted its complaints handling and mediation for medical consultations to Quasir, an expertise center for complaints, incidents, disputes, and client trust work in healthcare. Quasir provides a complaints officer who contacts complainants within 48 hours and assists in resolving issues. Contact: [email protected], 06-48445538.
• De ThuisapotheekminorOthersDe Thuisapotheek is Teladoc Health Nederland's partner for the delivery of medication, handling pharmaceutical logistics for patients using the service.
• Spring Real EstateminorOthersSpring Real Estate advised AEW on the lease of approximately 376 m² of office space in the Coengebouw to Teladoc Health Netherlands, effective February 1, 2023. Spring Real Estate co-brokered the transaction with CBRE.

Scale indicators11 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Babylon Health: Global virtual care and AI triage platform serving insurers, health systems, and governments. Comparable at the multi-specialty DTC telehealth layer, but operates broader AI-symptom-checker and population-health offerings that span well beyond Teladoc's Dutch scope.
• CGM (CompuGroup Medical): European healthcare software vendor offering practice-management systems, EHR, and telehealth modules to hospitals and physicians across the EU. Comparable as an enterprise telehealth infrastructure provider selling into the same hospital and ambulatory channels in the Netherlands.

Direct peers

• DoktorABC: European DTC telehealth marketplace offering video consultations, online prescriptions, and lab testing across multiple EU countries including the Netherlands. Directly comparable as a cross-border DTC telehealth aggregator serving expats and Dutch consumers via partnerships with pharmacies.
• Medicoo: Dutch online GP service providing digital triage and consultations via a network of Dutch GPs. Comparable as a domestic Dutch DTC primary-care telehealth provider competing for the same consumer and employer-paid primary care demand.
• Doctolib: France-based pan-European telehealth and appointment-booking platform that has expanded aggressively into Germany, Italy, and the Netherlands. Closely comparable as a multi-specialty DTC + B2B telehealth platform competing for the same Dutch consumers, insurers, and practitioner networks.
• Zava: UK-headquartered online doctor platform serving patients across the UK, Germany, France, and other European markets with consultations, prescriptions, and chronic-condition management. Comparable as a European DTC telehealth provider overlapping on multi-specialty virtual care and online prescribing.
• Push Doctor: UK-based online GP consultation platform offering video appointments, prescriptions, and referrals via NHS and private channels. Comparable as a DTC telehealth marketplace focused on primary care and integrated prescriptions.
• Zocdoc: US-based online marketplace aggregating providers across specialties with appointment booking. Comparable as a multi-specialty DTC provider aggregator with a similar consumer booking and multi-provider model.
• Kry / Livi: Swedish-origin digital primary care app operating across Sweden, Norway, France, Germany, and the UK. Comparable as a major European DTC virtual care platform competing for the same insured/employer-paid primary care segments.

Emerging players

• BetterHelp: Teladoc-owned DTC mental health therapy platform offering video/text-based coaching and therapy subscriptions. Internally adjacent — same parent; comparable as a DTC mental health subscription product overlapping with Teladoc NL's MyStrength and coaching services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/teladoc-health-nederland

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Teladoc Health Nederland