The Grand Resort

What The Grand Resort does

The Grand Resort is a privately held luxury destination resort located in Warren, Ohio, operating as part of Avalon Holdings Corporation & Affiliates. Founded in 2014 and employing 63 corporate staff, the property anchors a five-location integrated resort and country club ecosystem across Ohio and Pennsylvania (Warren, Vienna, Hermitage, New Castle, Boardman). The core offering is a 132-room luxury hotel paired with four championship golf courses designed by Pete Dye, Stanley Thompson, and A.W. Tillinghast; together these drive a multi-vertical hospitality business spanning accommodations, golf, 26+ dining and bar venues, a full-service salon and spa, a physician-led medical spa (The Grand Health & Med Spa), 41,000+ sq ft of conference and event space across 24 meeting rooms, wedding venues, recreational facilities (six pools, 21 tennis courts, 16 pickleball courts, fitness centers), and a cigar lounge with 250+ brands. Technology infrastructure includes a Synxis booking engine, Intelity-powered mobile app for contactless check-in and room keys, Canary Technologies for payment authorization, OpenTable for restaurant reservations, and an On-Tap wine system plus indoor golf simulators. The business operates primarily as a direct-to-consumer destination, monetizing through per-night hotel stays, bundled packages ($269-$1,249), transactional F&B, spa and activity pricing, and event-based revenue from corporate retreats and weddings. Its customer base is distributed across leisure travelers, couples, families, golf enthusiasts, corporate groups, wedding parties, and health/wellness clients. The resort participates in the Stash Rewards loyalty network (5 points per $1, redeemable at 160+ independent hotels) and has earned repeated third-party recognition, including #1 Best Resort in Ohio from U.S. News & World Report (2024-2026), Wine Spectator Best of Award of Excellence (2022-2026), TripAdvisor 2025 Travelers' Choice, Forbes Travel Guide Distinguished Golf Destination, and OpenTable Diners' Choice.

Name

The Grand Resort

Legal name

The Grand Resort

Website

https://thegrandresort.com

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

The Grand Resort is a privately held luxury destination resort in Warren, Ohio offering 132 rooms, four championship golf courses, 26+ dining venues, full-service spa, physician-led med spa, and 41,000+ sq ft of meeting space across five integrated Ohio/Pennsylvania properties serving leisure travelers, corporate groups, and wedding clients.

Ownership category

akta.pro rank

Product category

Luxury Resort and Hospitality Services

NAICS

Hotels (except Casino Hotels) and Motels (721110), Golf Courses and Country Clubs (71391), Traveler Accommodation (7211)

SIC

Hotels & Motels (7011), Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Services-Membership Sports & Recreation Clubs (7997)

akta.pro primary industry

Golf & Leisure Full-Service Hotels (THAGAAAH)

akta.pro secondary industries

Hotel & Resort Restaurants (THAFACAH), Destination Spa Resorts (THAGAMAA)

Keywords

• Luxury resort accommodations
• Championship golf courses
• Destination spa services
• Conference and wedding venues
• Resort dining and bars

Headquarters

HQ city

Warren

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure, Technology or R&D

Revenue model

1. Hotel Accommodations: The primary revenue stream comes from 132 luxurious guest rooms and suites. Room rates vary by season with in-season rates (May-September) starting at $548.97 per person weekdays and $647.82 weekends for golf packages; off-season starting at $428.07 per person weekdays and $539.54 weekends. Individual room rates are quote-based.
2. Golf Operations: Four championship golf courses (Avalon Lakes, Squaw Creek, Buhl Park, Avalon Field Club) generate revenue through green fees, cart rentals, golf packages, and golf lessons. Golf packages range from $428-$648 per person per night based on season and include accommodations, rounds, and amenities.
3. Food & Beverage: Nine restaurants, nine bars, and two lounges on campus plus 16 additional dining options through Avalon properties. Venues include Gatsby's fine dining, The Atrium, The Pete Dye Grille, The Lobby Bar, Wine Cellar & Lounge, The Pool Patio, and The Cabana Bar & Grille.
4. Spa & Salon Services: Full-service Grand Salon and Spa offering massage, hair, nail services, and the Grand Spa Suite. Grand Health & Med Spa provides medical aesthetics, CoolSculpting, hormone replacement therapy, IV therapy, and skin rejuvenation treatments.
5. Medical Spa Services: The Grand Health & Med Spa offers physician-directed treatments including CoolSculpting Elite, hormone replacement therapy (men $660, women $485), skin rejuvenation, weight loss injections, and IV therapy (Meyers Cocktail $150).
6. Events & Weddings: Corporate conferences, meetings, and weddings generate revenue through venue rental, catering services, and event planning. The resort offers Grand Ballroom (300 capacity), Grand Pavilion (200), plus five distinct properties for weddings.
7. Packages & Bundled Offerings: Various package offerings including golf packages, spa packages, family packages, romance packages, birthday packages, anniversary getaways, concert packages, and Santa Suite seasonal packages. Starting prices range from $269 (puppy getaway) to $1,249 (girl's getaway).
8. Recreation & Activities: Revenue from recreation center activities, racquet sports (tennis, pickleball, racquetball), pool cabana rentals, fitness classes, and personal training sessions.
9. Stash Rewards Loyalty Program: Loyalty program partnership with Stash Hotel Rewards where members earn 5 points per $1 spent, with points redeemable at 160+ independent hotels across America.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels9 records

Core offering

The Grand Resort operates a luxury destination resort in Warren, Ohio providing 132 guest rooms and suites, four championship golf courses, full-service salon and spa, physician-led medical spa, nine restaurants and bars, conference and wedding venues, pools, fitness centers, and recreational facilities. Registered hotel guests receive full membership-style access to Avalon Golf and Country Club activities across five locations with complimentary shuttle service, enabling a comprehensive year-round resort experience in the Northeast and Midwest.

Product overview

The Grand Resort is a premier destination resort in Warren, Ohio offering a comprehensive hospitality portfolio centered around four championship golf courses (Avalon Lakes, Squaw Creek, Buhl Park, and Avalon Field Club), luxury hotel accommodations with 132 rooms, full-service salon and spa, and a physician-led medical spa. The resort provides extensive dining options (9 restaurants, 9 bars, 2 lounges), conference and event venues (24 meeting rooms, 41,000+ sq ft), recreational facilities (6 pools, fitness centers, racquet sports, recreation center), and leisure amenities including a cigar lounge and award-winning wine cellar. Digital services include a mobile app for contactless check-in and room access. The resort operates in partnership with Avalon Golf and Country Club, providing guests full access to five club locations through complimentary shuttle service.

Differentiator

Problem solved

Functional benefit

Brands

• The Grand Health & Med Spa: Physician-led destination for personalized aesthetics, functional medicine, and longevity-focused care offering treatments including CoolSculpting, hormone replacement therapy, and skin rejuvenation.
• The Grand Salon and Spa

Products and services

• Hotel Accommodations Luxury hotel with 132 guest rooms and suites including pet-friendly options. Registered hotel guests enjoy full membership-style access to Avalon Golf and Country Club activities across five locations.
• Avalon Lakes Golf Course Premier championship golf course designed by Pete Dye featuring 5 sets of tees ranging from 4904 to 7551 yards, undulating greens, and signature peninsula par-3 hole #8.
• Avalon at Squaw Creek Golf Course Championship caliber golf course designed by Stanley Thompson featuring mature tree-lined fairways, 5 sets of tees from 4990 to 7372 yards, and signature hole #12.
• Avalon at Buhl Park Golf Course Classic country club golf course playing from 5450 to 6369 yards with fast, well-guarded greens and signature par-3 hole #18 surrounded by water.
• Avalon Field Club at New Castle Historic 18-hole golf course established in 1923, designed by renowned architect A.W. Tillinghast, maintaining original character and design features.
• Indoor Golf Center Golf simulators allowing play on top 50 golf courses worldwide, including St. Andrews, available at Avalon Lakes for year-round indoor play.
• The Grand Salon and Spa Full-service salon and spa offering therapeutic and rejuvenating facial and body treatments, beauty services including manicures and pedicures, men's grooming services, and the Grand Spa Suite.
• The Grand Health & Med Spa Physician-led medical spa offering personalized aesthetics, functional medicine, and longevity-focused care including CoolSculpting Elite, hormone replacement therapy, weight loss programs, skin rejuvenation treatments, and IV therapy.
• Conference and Meeting Services 24 conference and meeting rooms with over 41,000 square feet of combined meeting space across resort and Avalon properties, accommodating intimate meetings to large conferences.
• Wedding Venues and Services Wedding venues including Grand Ballroom (300 capacity), Grand Pavilion (200 capacity), outdoor ceremony sites, and venues at Avalon properties across five locations with dedicated wedding consultants.
• Dining and Restaurants Nine restaurants, nine bars, and two lounges on the resort campus, plus access to 17 restaurants, 12 bars, and 5 lounges through Avalon Golf and Country Club properties.
• The Grand Lounge and Cigar Store Cigar lounge featuring over 250 of the best cigar brands, rich mahogany interior, leather chairs, private humidors, and fireplace. Open 24 hours.
• Wine Cellar and Lounge Wine cellar offering over 700 varieties from around the world, with 24 varieties on-tap and thousands of chilled bottles. Winner of Wine Spectator Best of Award of Excellence 2022-2026.
• Pool and Aquatics Six pools including outdoor resort pool with graduated entry and diving area, year-round heated Roman Bath at 90 degrees, and 25-meter indoor Olympic pool with designated lap lanes.
• Fitness Centers Three fitness centers featuring Hoist weight training equipment, Precor cardio equipment, Concept 2 rowers, 24-hour access, and personal training services.
• Racquet Sports 21 tennis courts (4 outdoor Har-Tru, 17 indoor US Open-surfaced), 16 pickleball courts (3 outdoor, 13 indoor), plus racquetball, with no court fees for members and guests.
• Recreation Center Indoor and outdoor recreational activities including tennis, bocce, pickleball, racquetball, shuffleboard, ping pong, pool, arcade games, and video games, free for resort guests.
• The Grand Resort Mobile App Mobile application for contactless check-in, room key activation, guest service requests, and in-room dining ordering. Available on iOS and Android.
• Shuttle Services Complimentary shuttle service between all Avalon locations, including small shuttle (13 passengers), large shuttle (24 passengers), and Lincoln Navigator (5 passengers).
• Concierge Services Full-service concierge team assisting with restaurant reservations, spa bookings, golf tee times, shuttle requests, package arrangements, and itinerary planning.

Quantifiable outcome

• Awarded #1 Best Resort in Ohio by U.S. News & World Report for 2024, 2025, and 2026
• +2 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature3 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Avalon Golf and Country ClubcoreStrategic or Co-development PartnerThe Grand Resort provides hotel accommodations while Avalon Golf and Country Club operates five properties (Avalon Lakes, Squaw Creek, Buhl Park, Avalon Field Club, Avalon Athletic Club at Boardman) offering golf, dining, spa, fitness, and recreation. Registered hotel guests receive full membership access to all Avalon activities with complimentary shuttle service between locations. This partnership creates an integrated resort and country club experience.
• Medici Museum of ArtminorStrategic or Co-development PartnerThe Grand Resort enjoys a special collaboration with Medici Museum of Art, located a short walk from the resort. The museum features the second largest Norman Rockwell collection in the world, Carole A. Feuerman sculptures, and traveling exhibits. The resort promotes the museum to guests and provides proximity convenience.
• Stash Hotel RewardscoreGTM or Marketing PartnerThe Grand Resort participates in the Stash Hotel Rewards loyalty program, allowing guests to earn 5 points per $1 spent. Points never expire and can be redeemed at 160+ independent hotels across North America. Membership is free and there are no blackout dates.
• OpenTablecoreChannel Partner/ Reseller/ DistributorRestaurant reservations for Gatsby's fine dining and The Atrium are available through OpenTable, with both restaurants receiving OpenTable Diners' Choice Award recognition.
• U.S. News & World ReportminorGTM or Marketing PartnerThe resort is ranked #1 Best Resort in Ohio by U.S. News & World Report for 2024, 2025, and 2026, a recognition prominently displayed in marketing materials.
• TripAdvisorminorGTM or Marketing PartnerThe Grand Resort won the TripAdvisor 2025 Travelers' Choice Award, demonstrating consistent delivery of excellent guest experiences as measured by traveler reviews.
• Wine SpectatorminorGTM or Marketing PartnerWine program received Wine Spectator Best of Award of Excellence for five consecutive years (2022-2026), recognized for breadth across California, France, and Italy as well as exceptional value.
• Forbes Travel GuideminorGTM or Marketing PartnerThe resort is recognized as a Distinguished Golf Destination in partnership with Forbes Travel Guide, highlighting the quality of its golf offerings.

Scale indicators12 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Pinehurst Resort: Iconic North Carolina golf destination with nine championship courses, spa, multiple dining venues, and event facilities. Directly comparable multi-course golf destination with similar resort + spa + events model, though at significantly larger scale.
• The American Club (Kohler): Wisconsin-based Forbes Five-Star luxury resort with multiple championship golf courses (Whistling Straits, Blackwolf Run), spa, dining, and event venues. Comparable as a Midwest premium golf destination with similar amenity breadth.
• Omni Grove Park Inn: Historic North Carolina luxury resort with full-service spa, multiple dining venues, golf access, and 60,000+ sq ft of meeting space. Comparable as a historic full-service resort with strong wellness/spa and events positioning.
• The Broadmoor: Colorado-based Forbes Five-Star luxury resort with championship golf, multiple dining, spa, and event facilities. Comparable as a full-service destination resort with strong golf pedigree and award-winning wine/dining program.
• Mohonk Mountain House: Historic Northeast U.S. (New York) full-service mountain resort offering spa, dining, and extensive recreational amenities. Comparable as a regional luxury destination with strong wellness/spa positioning and year-round indoor activity base.
• French Lick Resort: Mid-size Midwest luxury destination resort in Indiana with multiple championship golf courses, full-service spa, multiple dining outlets, and event venues. Highly comparable in scale, geography (Rust Belt adjacent), and amenity mix to The Grand Resort.
• Kiawah Island Golf Resort: South Carolina multi-course golf destination with five championship courses, spa, dining, and event venues. Comparable as a multi-course integrated destination resort, though at larger scale and warmer-climate setting.
• Nemacolin Woodlands Resort: Pennsylvania-based luxury multi-property resort with championship golf, spa, multiple dining venues, and event facilities. Closely comparable geographically (within 100 miles of Grand Resort) and operationally as a multi-property integrated destination.

Emerging players

• Mission Point Resort: Mid-size Great Lakes/Michigan luxury resort undergoing repositioning with spa, dining, and event offerings. Comparable in scale and as a regional Midwest destination resort repositioning its amenity mix.

Broad incumbents

• Inn at Biltmore Estate: Large-scale luxury destination on the Biltmore Estate in Asheville, NC with full-service amenities, dining, wine program, spa, and event venues. Comparable as a destination luxury resort with strong wine/dining and event positioning, but at substantially larger scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/the-grand-resort

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Grand Resort