The Kartrite Resort and Indoor Waterpark

What The Kartrite Resort and Indoor Waterpark does

The Kartrite Resort and Indoor Waterpark is a privately-held destination resort located in Monticello, New York, in the Sullivan County Catskills, approximately 90 miles from New York City with direct Route 17 highway access. The property operates 324 all-suite accommodations across Junior, Two Bedroom, and Three Bedroom configurations and is anchored by an 80,000 sq ft indoor waterpark marketed as New York's largest, enclosed under the world's largest texlon transparent roof that enables year-round tropical operating conditions despite the regional climate. The resort's competitive positioning rests on this climate-controlled infrastructure, which permits consistent Thursday-Sunday operation year-round and daily operation during peak summer, supplemented by an integrated stack of indoor attractions including Playopolis Arcade, AmazeQuest laser tag, Carabiners ropes course, Scrapeskyer climbing wall, Van Winkle's bowling alley, Escape Cube, and The DarkSide XD immersive gaming.

The business operates on a bundled-resort monetization model with multiple interlocking revenue streams. Overnight accommodation is sold as a base product that includes four waterpark passes per suite, with a $59/night resort fee and the option to add passes at $75/person/night; a parallel room-only rate is offered for guests primarily visiting adjacent attractions. Ancillary revenue is generated through day passes (Family 4-Pack at $299 for 3PM-7PM), multi-tier Season Passes ($450-$999) valid through 2026, private cabana rentals, full waterpark buyouts, arcade credit packages, attraction ticket pricing, and 15,000 sq ft of corporate meeting and event space including the 5,582 sq ft Hudson Assembly ballroom. Seven F&B outlets (Bixby's Derby fine dining, Eat. Eat. Eat. buffet, Surfside Grille, The Highline cafe, Harvey's Wallbanger, Bar Mez, Pop's Sweet Shoppe) plus kosher catering via Boosur round out on-property capture.

Go-to-market is hybrid: direct-to-consumer family bookings flow through the Synxis-powered website and call center, while an enterprise sales team handles corporate, wedding, and group RFPs with a 15% mid-week commission structure. The Kartrite Locals community program drives Northeast-resident and Monticello-neighbor traffic, and a Coach USA bus partnership extends reach into carless NYC households. Adjacency to Resorts World Catskills, Monster Golf Club, Bethel Woods Center for the Arts, and LEGOLAND New York, supported by a 20-minute complimentary shuttle, positions the resort as the lodging anchor for a broader Sullivan County destination cluster serving families, corporate groups, weddings, Jewish-community retreats, and locals.

Name

The Kartrite Resort and Indoor Waterpark

Legal name

The Kartrite Resort & Indoor Waterpark

Website

https://thekartrite.com

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Resort and Indoor Waterpark Hospitality

NAICS

Hotels (except Casino Hotels) and Motels (72111), Amusement and Theme Parks (713110), Amusement Parks and Arcades (7131)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Services-Amusement & Recreation Services (7900), Hotels & Motels (7011)

akta.pro primary industry

Indoor Water Parks (Resort-Integrated, Year-Round Facilities) (THAAABAB)

akta.pro secondary industries

Resort/Hotel-Integrated Parks (On-Property Theme/Water Parks) (THAJAEAF), Aquatic Family Entertainment Centers (Splash Pads, Aquatic Playgrounds, Swim Parks) (THAJAEAL)

Keywords

• Indoor waterpark resort
• Family hospitality services
• Conference and event venue
• Destination wedding venue
• Suite accommodations

Headquarters

HQ city

Monticello

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Overnight Accommodations: 324 suites across junior, two-bedroom, and three-bedroom configurations. Rates include waterpark passes (4 passes for standard rates) with room-only rates available. Additional waterpark passes $75/person/night. Resort fee of $59/night plus taxes.
2. Waterpark Admission: Day passes (Splash Passes) for non-hotel guests, family 4-pack day passes ($299 for 3PM-7PM access), and season passes (individual $450, two-person $799, three-person $899, four-person $999). First Responder Thursdays offer free admission.
3. Indoor Attractions and Arcade: Arcade game credits sold in packages ($20 for 80 credits up to $175 for 940 credits plus bonus tickets). Attraction pricing for Escape Cube ($18), Ropes Course ($14), Laser Tag. Pro and Legend packages available.
4. Food and Beverage: Multiple dining venues: Bixby's fine dining (steaks, seafood), Eat. Eat. Eat. buffet restaurant, Surfside Grille poolside, The Highline cafe, Harvey's Wallbanger bar, Bar Mez waterpark bar, Pop's Sweet Shoppe. Breakfast buffet $24 adults, $14.99 children.
5. Meetings and Events: 15,000 sq ft of meeting space including Hudson Assembly Grand Ballroom (5,582 sq ft). Catering, AV equipment, team-building programs. Mid-week group commissions of 15%. Corporate retreat packages.
6. Shabbat and Kosher Services: Kosher hotel services for Shabbat events including exclusive waterpark buyouts, kosher catering partnerships with Boosur, and religious group accommodations.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

The Kartrite Resort and Indoor Waterpark operates a 324-suite all-suite resort in Monticello, NY anchored by an 80,000 sq ft indoor waterpark housed under the world's largest Texlon transparent roof, enabling year-round summer-like climate. The core offering bundles suite accommodations (Junior, Two-Bedroom, Three-Bedroom configurations) with waterpark admission, supplemented by multiple on-site dining venues, indoor adventure attractions (arcade, laser tag, ropes course, climbing wall, bowling, XD gaming), an adjacent 18-hole Monster Golf Club, 15,000 sq ft of meetings/events space, wedding venues, and kosher/Shabbat programming.

Product overview

The Kartrite Resort and Indoor Waterpark is a family-oriented resort in Monticello, NY (Catskills) offering a unified hospitality experience centered around New York's largest indoor waterpark (80,000 sq ft). The property features 324 suites across three categories (Junior, Two Bedroom, and Three Bedroom), multiple dining venues (Bixby's Derby fine dining, Eat. Eat. Eat. buffet, Surfside Grille, The Highline cafe, Bar Mez, Harvey's Wallbanger, Pop's Sweet Shoppe), and year-round indoor entertainment including Playopolis Arcade, laser tag, ropes course, climbing wall, bowling, and XD gaming. The resort operates on a base-plus-add-ons model where accommodations include waterpark passes (with room-only rate alternatives), supplemented by premium add-ons such as season passes, day passes, private cabanas, private waterpark rentals, Monster Golf Club access, and comprehensive meetings/events and wedding services. Additional offerings include fitness facilities (Sweat), hiking trails, kosher/Shabbat programming, team-building activities, and birthday/event celebrations.

Differentiator

Problem solved

Functional benefit

Brands

• Bixby's Derby: Fine dining restaurant featuring steaks and seafood
• Eat. Eat. Eat.
• Surfside Grille
• The Highline
• Harvey's Wallbanger
• Bar Mez
• Pop's Sweet Shoppe
• Monster Golf Club
• Playopolis Arcade
• Sweat Fitness

Products and services

• Indoor Waterpark New York's largest indoor waterpark at 80,000 sq ft, featuring rides, slides, lazy rivers, FlowRider surf simulator, splash zones, and a Texlon transparent roof enabling year-round tropical climate. Open to overnight guests and day-pass visitors.
• Junior Suites Entry-level suite category with 1-5 beds, sleeper sofa, and 1 bath, accommodating 4-8 guests in 420-500 sq ft configurations. Standard rates include 4 waterpark passes with optional balconies or patios.
• Two Bedroom Suites Mid-tier suites with 3 beds, 2 baths, accommodating up to 8 guests across 847-1007 sq ft configurations including Deluxe and Grand Corner variants with balconies.
• Three Bedroom Suites Largest accommodation option sleeping up to 12 guests with 5 beds, 2 sleeper sofas, 3 baths, and approximately 1820 sq ft, featuring private balconies and panoramic Catskills views.
• Room Only Stays Accommodation-only rate plans excluding waterpark passes, targeted at guests exploring local Catskills attractions, golf at Monster Golf Club, or attending events at Bethel Woods Center for the Arts.
• Season Passes Yearly waterpark access passes in four tiers — Individual ($450), Two Buddy ($799), Three Buddy ($899), and Family 4-Pack ($999) — offering unlimited waterpark access, VIP entry, and complimentary parking through end of 2026.
• Splash Pass Day Passes Day admission tickets to the indoor waterpark for non-hotel guests, including the Family 4-Pack ($299 for 3PM-7PM access) and First Responder Thursdays offering free admission for police, fire, medical, and veterans.
• Private Cabanas Full-day waterpark cabana rentals featuring mini-fridges, fresh towels, 6 waters, and seating for up to 6 guests, with Upper Mezzanine Cabanas offering food and drink service.
• Private Waterpark Rental Exclusive waterpark buyout option for groups seeking private access to all attractions for family reunions, corporate retreats, or birthday celebrations.
• Indoor Adventures (Playopolis Arcade, AmazeQuest, Ropes Course, Climbing Wall) Year-round indoor entertainment bundle including Playopolis Arcade (ticket-redemption games), AmazeQuest laser tag, Carabiners ropes course, Scrapeskyer climbing wall, Van Winkle's bowling alley, The DarkSide XD immersive gaming, and The Vault prize redemption store.
• Monster Golf Club 18-hole championship golf course designed by Rees Jones, located half a mile from the resort, featuring undulating greens, six tee box options, and complimentary shuttle service from The Kartrite.
• Bixby's Derby (Fine Dining) On-site fine dining restaurant offering steaks and seafood with a farm-to-table philosophy, featuring locally sourced New York cuisine and an eclectic menu.
• Eat. Eat. Eat. (Buffet Restaurant) On-site buffet restaurant serving New York breakfast classics, waffles, fresh pastries, and family-friendly dinner BBQ nights, operating weekends with Rise and Shine Breakfast buffet.
• Shabbat at the Kartrite (Kosher Hotel Program) Kosher-certified Shabbat experience offering kosher catering through Boosur partnership, exclusive waterpark buyouts, and Shabbat programming for families and groups seeking a kosher-observant environment.
• Meetings & Events Corporate retreat and event services featuring 15,000 sq ft of flexible meeting space including Hudson Assembly (5,582 sq ft grand ballroom), three executive breakout suites, team-building programs, and full catering capabilities.
• Weddings Wedding venue services offering indoor and outdoor ceremony and reception spaces, dedicated wedding planners, and complete event coordination for celebrations of all sizes.

Quantifiable outcome

• Pays for itself in 5 family visits
• +2 more outcomes

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Monster Golf ClubcoreStrategic or Co-development PartnerMonster Golf Club, an 18-hole championship golf course designed by Rees Jones (originally by Joe Finger in 1963), is located half a mile from The Kartrite Resort. The resort offers Stay & Play packages including waterpark passes plus golf, with complimentary shuttle service running every 20 minutes from 7AM-7PM. Kartrite guests receive discounted tee times and exclusive golf experiences can be added to group reservations.
• Coach USAminorChannel Partner/ Reseller/ DistributorCoach USA provides bus transportation service from NYC to Catskills destinations including The Kartrite Resort. This partnership enables urban customers without vehicles to access the resort, expanding the potential customer base beyond driving distance.
• BoosurcoreStrategic or Co-development PartnerBoosur is the kosher catering partner for The Kartrite's Shabbat and kosher hotel services. They provide delivery and local pickup options for kosher meals, including cereals, chips, candy, and fresh Cholev Yisroel sandwiches and salads. Available at The Highline and Surfside Grill within the waterpark.
• Resorts World CatskillsminorStrategic or Co-development PartnerAdjacent casino and resort destination providing additional entertainment options for Kartrite guests. Complimentary shuttle service connects the properties every 20 minutes from 7AM-7PM. Room-only rate guests can use the shuttle to access casino, spa, and other nearby amenities.
• Bethel Woods Center for the ArtsminorStrategic or Co-development PartnerBethel Woods, the site of the original Woodstock music festival, offers concerts and cultural events during summer. The Kartrite promotes stays for guests attending Bethel Woods events, with room-only rates available for those primarily visiting the concert venue.
• LEGOLAND New York ResortminorChannel Partner/ Reseller/ DistributorLEGOLAND New York Resort is a nearby attraction (20 minutes drive from Kartrite) promoted as an add-on to waterpark stays. The Kartrite suggests adding extra nights for guests wanting to visit both attractions.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Coco Key Water Resort: Indoor waterpark hotel concept with locations in Florida and Massachusetts. Direct peer in the indoor-waterpark-attached-hotel category, with comparable arcade, dining, and family entertainment offerings.
• Massanutten Resort: Virginia four-season resort with indoor and outdoor waterparks, hotel accommodations, golf, skiing, and meeting facilities. Comparable family destination resort model combining waterpark with multiple lodging configurations and group event capabilities.
• Kalahari Resorts: Multi-property indoor waterpark resort operator with locations in Wisconsin, Ohio, Pennsylvania, Texas, and Virginia. Comparable family resort concept combining large indoor waterparks with convention space, dining, and attractions, and similarly targets group and family travel.
• Jay Peak Resort: Vermont ski resort with indoor waterpark (PumpHouse), hotel accommodations, ice arena, and golf course. Comparable Northeast drive-to family resort with year-round indoor water entertainment, multiple revenue streams, and similar target demographic of Northeast families.
• Great Wolf Lodge: National chain of indoor waterpark resorts with multiple properties across North America. Most directly comparable to The Kartrite given its indoor waterpark-anchored resort model, family target market, and suite-style accommodations. Represents the scaled, loyalty-driven competitor the independent Kartrite must differentiate against.
• Wilderness at the Smokies: Tennessee family resort featuring Wild WaterDome indoor waterpark plus connected outdoor waterparks, hotel suites, and conference facilities. Comparable indoor-waterpark-anchored family resort with suite accommodations and meeting/event space for groups.
• Camelback Resort: Pennsylvania-based resort combining Camelback Ski Area with Camelbeach outdoor waterpark and a 453-room hotel with indoor waterpark features. Closest Northeast geographic peer, also positioned as a year-round family destination with ski-and-waterpark positioning analogous to The Kartrite's weather-agnostic offering.
• Woodloch Pines Resort: Family-owned Poconos resort with indoor splashpark, multiple dining venues, recreation programs, and family-focused accommodations. Comparable all-in-one family resort concept with multiple activities under one roof, positioned for Northeast family drive markets.

Regional players

• LEGOLAND New York Resort: Theme park resort located approximately 20 minutes from The Kartrite, already a partner attraction. Comparable Catskills family destination targeting the same Northeast family demographic, representing both a complementary cross-promotion partner and a competing leisure day-trip option.
• Mount Airy Casino Resort: Pennsylvania casino resort with hotel, multiple dining outlets, golf, and entertainment venues approximately 90 minutes from The Kartrite. Comparable regional Northeast resort destination with similar amenity mix, though without the indoor waterpark anchor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/TheKartrite
• Instagraminstagram.com/kartriteresort
• TikToktiktok.com/@kartriteresort
• LinkedInlinkedin.com/company/the-kartrite-resort-and-indoor-waterpark

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Kartrite Resort and Indoor Waterpark