THERMES DE VALS-LES-BAINS

What THERMES DE VALS-LES-BAINS does

Thermes de Vals-les-Bains is a thermal spa operator established in 1845 in Vals-les-Bains, Ardèche, France, operating under the legal entity La Société Des Thermes De Vals Les Bains SARL. The company specializes in medical thermal cures for two primary therapeutic indications — diabetes and digestive disorders (AD) and rheumatology (RH) — with physician-supervised multi-week programs. Since 1947, the facility has operated a Centre Hospitalier Spécialisé treating over 2,000 diabetic patients annually, making diabetes management the company's clinical signature. The operator also runs the Spa Séquoia Redwood wellness sub-brand offering massages, sensory pathways, couple packages, and premium day experiences priced between €95 and €300+, plus thermal cosmetics, dietetic services, and health-stay packages.

The company's underlying asset is the natural thermal water of Vals-les-Bains, used for therapeutic treatments, combined with purpose-built facilities including sequoia-wood basins and sensory pathways. Supporting technology is limited to standard web infrastructure: OVH hosting, Altimax digital agency website development, and Piano Analytics deployed in consent-exempt mode for basic traffic measurement. There are no AI, ML, or proprietary platform technologies disclosed. The thermal cure season runs seasonally from March 16 to December 12 each year, restricting the medical cure revenue window.

Revenue is generated across five streams: thermal cure treatment fees (partially covered by French social security and complementary health insurance), spa and wellness services (gift vouchers and day packages), thermal cosmetics via online boutique, multi-day health stay packages, and on-site restaurant/catering. Distribution is direct-to-consumer through the single physical facility and a domestic online boutique with delivery restricted to Metropolitan France. The company operates as a subsidiary of the Sodexo Group, employs 13 people, and is managed by Gérant Franck CHAVENAS. Customer acquisition combines direct digital marketing, prescribing-physician referrals, and corporate Comité d'Entreprise channels.

Name

THERMES DE VALS-LES-BAINS

Legal name

La Société Des Thermes De Vals Les Bains SARL

Website

https://thermesdevals.com

Company type

Private

Founded year

1845

Operating status

Operating

Headcount range

11–50 employees

Short description

Thermes de Vals-les-Bains is a French thermal spa in Ardèche operating since 1845, specializing in medical thermal cures for diabetes and rheumatology (treating 2,000+ diabetic patients annually) and the Spa Séquoia Redwood wellness brand, serving individual patients, wellness consumers, and corporate clients as a subsidiary of Sodexo Group.

Ownership category

akta.pro rank

Product category

Thermal Spa Services

SIC

Services-Nursing & Personal Care Facilities (8050), Perfumes, Cosmetics & Other Toilet Preparations (2844)

akta.pro primary industry

Medical Spas (Medi-Spa) (HSADAKAB)

akta.pro secondary industries

Thermal Baths, Hot Springs & Saunas (Onsen, Hammams, Banya, Sauna Worlds) (THAJAHAD), Medical Wellness & Longevity (Health Screening, Biohacking, Anti-aging Programs) (THAJAHAI), Spa & Massage Services (Day Spas, Massage Studios, Treatment Packages) (THAJAHAC), Detox, Nutrition & Weight Management (Juice Cleanses, Nutrition Retreats, Weight-loss Programs) (THAJAHAJ)

Keywords

• Thermal spa services
• Thermal cure treatments
• Rheumatology thermal therapy
• Wellness spa experiences
• Thermal cosmetics retail

Headquarters

HQ city

Vals-les-Bains

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Thermal Cure Treatments: Medical thermal treatments for conditions including rheumatology, digestive disorders/diabetes. Patients book multi-day cure programs with physician supervision. Revenue from treatment fees, with some coverage through French social security and complementary health insurance.
2. Spa and Wellness Services: Spa gift vouchers, day packages (Sequoia days, customized care), sensory pathways, and massage treatments sold to individual consumers and corporate clients. Gift vouchers priced from 95€ to 300+€.
3. Thermal Cosmetics: Sale of thermal cosmetic products developed from thermal water properties, sold through the online boutique.
4. Health Stays and Packages: Multi-day stays combining accommodation with spa treatments, targeting wellness tourists and patients seeking extended thermal therapy programs.
5. Restaurant and Catering: On-site restaurant services for spa visitors, cure patients, and day guests.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

Thermes de Vals-les-Bains operates a thermal spa complex in Ardèche, France delivering medically prescribed thermal cures in rheumatology and digestive/diabetes disorders (treating over 2,000 diabetic patients annually) plus a premium wellness spa offering under the Spa Séquoia Redwood brand. Ancillary offerings include thermal cosmetics, multi-day health stays with accommodation, dietetic services, gift vouchers, and on-site restaurant catering to cure patients and day guests.

Product overview

Thermes de Vals-les-Bains operates as a thermal spa complex offering two main divisions: thermal cure treatments (cures thermales) for health conditions, and wellness spa services under the Spa Séquoia Redwood brand. The thermal cures specialize in digestive disorders/diabetes and rheumatology, with the facility having treated over 2000 diabetics annually since 1947. Spa Séquoia Redwood provides wellness services including massages, sensory experiences, and couple packages. Additional offerings include thermal cosmetics, dietary services, health-focused stay packages, and gift vouchers for spa treatments. The company operates a boutique e-commerce platform for gift cards and cosmetic products.

Differentiator

Problem solved

Functional benefit

Brands

• Spa Séquoia Redwood: Luxury spa facility operated by Thermes de Vals-les-Bains offering wellness treatments, massage services, and thermal experiences.

Products and services

• Spa Séquoia Redwood Premium wellness spa operated by Thermes de Vals-les-Bains offering massages, sensory pathways through sequoia basins, customized wellness treatments, and couple packages. Targeted at individual consumers and couples seeking relaxation and self-care experiences.
• Cures thermales (RH – AD) Medical thermal cure program specializing in rheumatology (RH) and digestive disorders/diabetes (AD) under physician prescription, with more than 2,000 diabetic patients treated annually since 1947. Treatment fees are partially reimbursable by French social security and complementary health insurers.
• Cure affections digestives (diabète) Thermal cure specializing in digestive disorders and diabetes treatment, one of the two primary medical orientations of the facility since 1947.
• Cure thermale en rhumatologie Thermal cure specializing in rheumatology, the second of the dual orientations offered at the facility for patients with musculoskeletal and joint conditions.
• Cure thermale double orientation Combined thermal cure program addressing both rheumatology and digestive disorders for patients with comorbid conditions.
• Programme post-cancer du sein Specialized thermal wellness and rehabilitation program for breast cancer survivors in post-treatment recovery.
• Cosmétique thermale Thermal-based cosmetic products developed from the properties of the natural thermal waters of Vals-les-Bains, sold through the company's online boutique.
• Séjours santé Multi-day health stay packages combining accommodation with spa and thermal treatments, targeting wellness tourists and patients seeking extended thermal therapy programs.
• Massage Astro Single astro-themed massage treatment offered at Spa Séquoia Redwood, priced at €95 per person and available as a gift voucher.
• Journée Cerises Inséparables Full-day couple spa experience package at Spa Séquoia Redwood priced at €300 for two persons, available as a gift voucher.
• Massage Californien en duo 30-minute Californian couple massage at Spa Séquoia Redwood priced at €185 for two persons, available as a gift voucher.
• Bons cadeaux Spa Gift vouchers for Spa Séquoia Redwood treatments and packages available for purchase online through the company's e-commerce boutique, with delivery across Metropolitan France.
• La diététique Dietetic and nutritional guidance services delivered at the facility by in-house dietitian Mélody, supporting the diabetic and nutritional disease thermal cure programs.

Quantifiable outcome

• Over 2000 diabetics treated annually
• +1 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eight partnerships are on record, tiered parent, core, supporting, referral and infrastructure.

• SodexoparentOthersThermes de Vals-les-Bains operates as part of the Sodexo Group. The company falls under Sodexo's corporate structure and utilizes their data protection framework and standards. All digital services and privacy policies reference Sodexo as the parent organization.
• CNETH (Conseil National des Etablissements Thermaux)coreStrategic or Co-development PartnerParticipation in national thermal satisfaction surveys conducted under convention with UNCAM (Union Nationale des Caisses d'Assurance Maladie). Collaboration on quality standards and patient satisfaction measurement for the French thermal industry.
• UNCAM (Union Nationale des Caisses d'Assurance Maladie)coreStrategic or Co-development PartnerPartnership for patient satisfaction surveys and data collection related to thermal treatment outcomes. Insurance reimbursement coordination for covered thermal treatments.
• Partner Hotels and AccommodationssupportingChannel Partner/ Reseller/ DistributorNetwork of partnered hotels and accommodations in Vals-les-Bains and the Ardèche region offering special rates and packages for thermal cure patients (curistes). Listed as 'hébergements partenaires' on the company website.
• Prescribing Doctors (Médecins Prescripteurs)referralOthersNetwork of referring physicians who prescribe thermal cures for patients with diabetes, rheumatological conditions, and other therapeutic indications. Thermal doctors (médecins thermaux) on-site supervise treatments.
• OVHinfrastructureTechnology or IntegrationWebsite hosting provider. OVH SAS handles the technical hosting of the thermesdevals.com website and associated digital infrastructure.
• AltimaxinfrastructureTechnology or IntegrationDigital agency responsible for website design, creation, and development. Located in Chavanod, France, Altimax created and maintains the company's web presence and digital platform.
• Office de Tourisme d'Aubenas et de Vals-les-BainssupportingGTM or Marketing PartnerLocal tourism office partnership for destination marketing and visitor information for Vals-les-Bains and the Ardèche region.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Thermes de Brides-les-Bains: A French thermal spa specialized in digestive disorders, metabolic conditions, and rheumatology, overlapping directly with Thermes de Vals-les-Bains' core therapeutic orientations and similar single-site medical-spa positioning.
• Thermes de Royat: A thermal spa located in Auvergne-Rhône-Alpes (the same French region as Vals-les-Bains), offering rheumatology and phlebology cures—an immediate regional peer with comparable medical-thermal offerings and target customer base.
• Thermes de Contrexéville: A long-established French thermal station offering cures for metabolic and urinary conditions, directly comparable to Vals in operating under the French thermal medicine reimbursement framework with a single-site focus.
• La Roche-Posay (Thermal Spa & Dermatological Center): A French thermal establishment specializing in dermatology, similar to Thermes de Vals-les-Bains in operating as a single-site medical thermal spa within the regulated French thermal medicine framework, treating defined patient populations with thermal water therapies.

Emerging players

• Algotherm: A French spa and marine-based cosmetics brand offering spa treatments and product lines, comparable to Thermes in the niche of natural-source spa experiences tied to proprietary cosmetic product distribution.

Broad incumbents

• Deep Nature: A French spa and wellness operator running multiple resort and urban spa locations, with overlapping wellness/spa services (massages, sensory experiences, gift vouchers) that compete with Thermes's Spa Séquoia Redwood for the wellness-tourism customer.
• Caudalie: A French natural-origin spa and skincare brand with spa-hotels and product retail, comparable to Thermes in operating French spa destinations and proprietary cosmetic lines with e-commerce distribution.
• L'Occitane en Provence: An international French-origin spa and personal-care brand with branded spa locations (Spa L'Occitane), comparable to Thermes in coupling a destination wellness/spa experience with proprietary thermal/natural cosmetic products.
• Valvital: A French operator of multiple thermal spa centers across France, offering comparable thermal cures and wellness services at greater scale than Vals's single-site model, while competing for the same cure patient pool.
• Phytomer: A French spa and marine cosmetics brand offering spa treatments and skincare lines, comparable to Thermes in combining spa services with branded cosmetic products sold via its own channels.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks1 record

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCzTAQFFqGq83Ug5YYqR9ZOg
• Facebookfacebook.com/SpaSequoiaRedwood
• Instagraminstagram.com/spasequoiaredwood/?hl=fr
• Pinterestpinterest.fr/SpaSequoiaRedwood/_created
• TikTokvm.tiktok.com/ZMLy5Wom4
• LinkedInlinkedin.com/company/thermes-de-vals-les-bains-ardeche

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about THERMES DE VALS-LES-BAINS