The Travel House Ltd

What The Travel House Ltd does

The Travel House Ltd is a UK-based independent online travel intermediary founded in 2017 and headquartered at 2A Cambridge Close, Harmondsworth, West Drayton. The company operates a consumer-facing flight booking platform at thetravelhouse.co.uk that aggregates options from more than 60 travel providers, allowing customers to search, compare, and book economy, premium, business class, and first class tickets. It is an ATOL member (License 11985) and IATA-accredited, which permits it to sell ATOL-protected flights and flight-inclusive holidays in the UK and to act as an authorized agent for airlines and tour operators.

Beyond core flights, the company offers a suite of related services including hotel booking, visa assistance, MICE (Meetings, Incentives, Conferences, Exhibitions), ancillary services, and customised packages. It extends its brand through affiliated sub-sites tthholidays.com (holidays and cruises) and tthholidays-privatejet.com (private jet charter). Revenue is generated on a transaction basis through supplier commissions on ticket sales, admin and change fees (for example £75 per person for name corrections, £75-£150 for date changes, £75-£200 for cancellations depending on class and destination), a £10 paper-ticket courier charge, and commissions on tour operator packages; an optional Refund Shield add-on provides third-party refund protection up to £5,000 per booking.

The go-to-market is sales-led: the company runs an inside-sales model combining a self-serve website with 24-hour phone support, WhatsApp, and email, supported by email newsletters and a destination-content travel blog. Customer evidence skews to individual leisure travellers booking vacations to destinations such as Dubai, Bali, Maldives, Vietnam, Singapore, Kenya, Morocco, and Zimbabwe, alongside a secondary business-traveller and group-tours segment. The firm is privately held, bootstrapped with no external funding or parent company, and operates with approximately 24 employees.

Name

The Travel House Ltd

Legal name

The Travel House Ltd

Website

https://thetravelhouse.co.uk

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

The Travel House Ltd is a UK-based independent online travel intermediary that aggregates flights from 60+ providers and sells ATOL-protected economy-to-first-class tickets, holidays, cruises, and private jet bookings to leisure and business travellers via phone, WhatsApp, and web channels.

Ownership category

akta.pro rank

Product category

Online Travel Agency

NAICS

Travel Agencies (561510), Travel Arrangement and Reservation Services (5615)

SIC

Transportation Services (4700)

akta.pro primary industry

Air Travel Booking Platforms (Flights) (BPAMAIAB)

akta.pro secondary industries

Online/Hybrid Corporate Travel Agencies (Self-Booking + Support) (THAKACAB), Flight Booking & Airfare Management (HSACAKAB)

Keywords

• Online flight booking
• Travel agency services
• Holiday packages
• ATOL protected flights
• Air ticket reservations

Headquarters

HQ city

West Drayton

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Flight Ticket Sales Commission: The company acts as an authorized agent for airlines and travel suppliers, earning commission on flight tickets sold. Revenue is generated through the margin between supplier pricing and retail customer pricing.
2. Service and Administrative Fees: Fees charged for name corrections (£75 per person), date changes (£75-£150 per person depending on class), cancellations (£75-£200 per person depending on destination and class), and paper ticket courier services (£10 within UK).
3. Dynamic Package Sales: Sale of pre-arranged combination packages including flights, transport, accommodation, or other tourist services at inclusive prices under ATOL protection.
4. Tour Operator Packages: Agency commission earned from selling tour operator packages where customers enter direct contracts with featured tour operators.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

The Travel House Ltd operates an ATOL-protected online flight booking platform that aggregates fares from more than 60 travel providers, allowing customers to search, compare, and book economy, premium, business class, and first class tickets. The company supplements its core flight platform with 24-hour travel expert support via phone, WhatsApp, and email, and offers ancillary services including hotels, visa assistance, MICE, customized packages, holiday packages, cruises, and private jet charters.

Product overview

The Travel House Ltd operates a consumer-facing travel booking platform centered around its main flight booking website (thetravelhouse.co.uk). The core offering is the Flight Booking Platform which aggregates flight options from over 60 travel providers, enabling customers to search and book economy, premium, business class, and first class flights. Supporting the core platform, the company offers a suite of travel services including Air Tickets, Hotels, Visa Services, Ancillary Services, MICE (Meetings, Incentives, Conferences, Exhibitions), and Customised Packages through its Explore Travel Service. The company extends its portfolio through affiliated sub-brands: tthholidays.com for holiday packages and cruises, and tthholidays-privatejet.com for private jet charter. An optional add-on called Refund Shield provides refund protection for flight bookings. The company operates exclusively as a travel intermediary/agent and does not own or operate airlines or travel services directly.

Differentiator

Problem solved

Functional benefit

Products and services

• The Travel House Flight Booking Platform Primary online flight booking platform enabling customers to search, compare, and book economy, premium, business class, and first class tickets from more than 60 travel providers, with ATOL protection and 24-hour travel expert support.
• Air Tickets International and domestic flight ticket booking service across multiple airlines and fare classes, facilitated through the company's IATA and ATOL credentials.
• Hotels Hotel accommodation booking service offered through the platform for travel arrangements.
• Visa Services Visa assistance and processing service to help travellers obtain necessary travel documentation.
• Ancillary Services Additional travel services beyond core flight and hotel bookings, offered to travellers as part of the company's travel service portfolio.
• MICE Meetings, Incentives, Conferences, and Exhibitions travel management services for corporate clients.
• Customised Packages Tailored travel packages combining multiple components including flights, accommodation, and other services for individual and group travellers.
• Refund Shield Optional third-party refund protection service providing up to £5,000 per person per booking for eligible cancellations, offered at time of initial flight booking on a non-refundable basis.
• Holidays (tthholidays.com) Holiday package booking service operated through affiliated site tthholidays.com, combining flights, accommodation, and destination experiences.
• Cruise (tthholidays.com/Cruise) Cruise booking service operated through affiliated site tthholidays.com/Cruise.
• Private Jets (tthholidays-privatejet.com) Private jet charter booking service operated through affiliated site tthholidays-privatejet.com.

Quantifiable outcome

• 60+ travel providers integrated for comparison
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature4 records

Partnerships

Two partnerships are on record, tiered core and minor.

• 60+ Travel ProviderscoreOthersThe Travel House aggregates flight options from more than 60 travel providers, enabling customers to compare and book from multiple airline and travel suppliers through a single platform. These are third-party suppliers providing inventory for resale.
• IATA (International Air Transport Association)minorOthersIATA accreditation is referenced through the IATA logo displayed on the website, indicating the company is an authorized IATA agent capable of issuing airline tickets directly through airline systems.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Skyscanner: Global metasearch and flight comparison platform owned by Trip.com Group. Directly comparable as a flight aggregation and comparison brand operating in the UK market and serving the same budget-conscious and leisure traveller segment.
• Kayak: Travel metasearch engine for flights, hotels, and packages operating globally. Direct competitor in the "search and compare flights from many providers" category that mirrors Travel House's core product proposition.
• Kiwi.com: Online travel agency specializing in flight combinations from multiple carriers with a self-service booking platform. Comparable as a digital-first OTA built around aggregating cheaper fares through unconventional routings.
• TravelUp: UK-based online travel agency selling flights, hotels, and ATOL-protected holiday packages. Direct domestic competitor with overlapping customer base, ATOL-regulated package offerings, and similar leisure-traveller positioning.
• On the Beach: UK-listed online travel agency focused on beach holiday packages and flights. Comparable as a UK OTA serving budget-conscious leisure travellers with package-based offerings.

Broad incumbents

• Google Flights: Free metasearch product from Google that aggregates flight options from airlines and OTAs. Key disruptive incumbent for any flight comparison intermediary given distribution scale.
• Expedia: Global online travel agency with broad flight, hotel, package, and ancillary offerings. Broad incumbent competitor that overlaps Travel House's flight search/booking proposition as part of a wider portfolio.
• Booking.com: Global online travel platform dominant in accommodation with a growing flights offering. Broad incumbent serving the same UK/European traveller with overlapping flight booking functionality.

Emerging players

• Hopper: Mobile-first flight, hotel, and car booking app with AI-driven price prediction. Comparable overlap in targeting budget-conscious leisure travellers with predictive deals and self-serve booking.

Regional players

• British Airways Holidays: Airline-direct holiday package business serving UK travellers with flights plus accommodation. Relevant for understanding the trend of airline-direct packaged offerings that compete with Travel House's MICE and package business.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/the-travel-house

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Travel House Ltd