Ticket Vision
- Company typePrivate
- Founded-
- HeadquartersBeograd, Serbia
- Headcount1–10
- GTM typeB2C
- OfferingServices
What Ticket Vision does
Ticket Vision d.o.o., operating as Tickets.rs, is a Serbian online event-ticketing platform headquartered in Belgrade (Vajara Đoke Jovanovića 12, Savski Venac) with five employees. The company sells tickets for concerts, theater, sports, festivals, and museum events across Serbia and, to a limited extent, North Macedonia, covering both local performers (Aleksandra Prijović, Bajaga & Instruktori, Dino Merlin) and international acts (André Rieu, Emeli Sandé, A$AP Rocky, UFC Fight Night Belgrade). The platform runs a proprietary Next Generation Ticketing System ("t.code") supporting e-ticket (Print@home A4 PDF) and m-ticket (mobile PDF) delivery, secured with SSL protocol and PKI-based payment processing through wsPay and accepting cards from DINA, American Express, VISA, EC/MC, and Maestro via Banca Intesa and Raiffeisen Bank.
The company monetizes primarily through commissions on ticket sales priced in Serbian Dinars (RSD) with VAT included, with standard tickets ranging from roughly RSD 900 (e.g., Balint Kasza) to over RSD 6,000 (e.g., Nina Badrić) and VIP packages reaching RSD 30,100 (Sarah Brightman). Its go-to-market combines digital channels (the tickets.rs website, Facebook, Instagram, TikTok, YouTube, and email newsletter) with physical sales points across Belgrade (Ušće Shopping Center, Cvetni trg, Bilet Centar, Sava Centar), a paid call center (0900 11 00 11, RSD 48/min), and courier delivery within Serbia excluding Kosovo and Metohija. Customer segments are horizontal: individual event attendees as the primary segment and corporate clients purchasing gift vouchers or proforma-invoice orders as a secondary segment.
Strategic partnerships anchor the supply side: wsPay provides core payment processing, Banca Intesa and Raiffeisen Bank handle card acceptance, and Star Produkcija D.O.O. acts as a strategic co-promoter on marquee events such as the André Rieu concert at Belgrade Arena. Ancillary revenue and engagement features include a Gift Voucher (Poklon Vaučer), concert transportation services, favorite-artist notifications, a ticket-transfer feature between registered users, and a complaint-handling service under Serbian consumer protection law. The company is privately held, has no disclosed venture funding, no parent company, and no subsidiaries.
Ticket Vision firmographics
Firmographics- Name
- Ticket Vision
- Legal name
- Ticket Vision d.o.o.
- Website
- https://tickets.rs
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
Ticket Vision industry classification
Industry- Product category
- Event Ticketing Services
- NAICS
- Spectator Sports (7112)
- SIC
- Services-Amusement & Recreation Services (7900), Services-Miscellaneous Amusement & Recreation (7990)
- akta.pro primary industry
- Primary Ticketing Platforms & Box Office Systems (MPAGAJAA)
- akta.pro secondary industries
- Live Event Ticketing (Concerts, Festivals, Comedy) (HSACALAA), Event Discovery, Listings & Calendar Platforms (MPAGAJAL), Event Promotion & Talent Buying (Promoters) (MPAGAJAC)
Keywords
Where Ticket Vision is headquartered
LocationHeadquarters
- HQ city
- Beograd
- HQ country
- Serbia
- HQ region
- Europe
Offices5 records
Markets served
Ticket Vision business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Ticket Sales Commission: The platform earns commissions on ticket sales for concerts, theater, sports, festivals, and other events. Prices are set in Serbian Dinars (RSD) with VAT included.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | General admission tickets ranging from 900 to 6,000+ RSD |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels4 records
Ticket Vision product offering
Product offeringCore offering
Ticket Vision operates Tickets.rs, an online ticketing platform that sells admission tickets for concerts, theater performances, sports events, festivals, and museums across Serbia. The platform enables online browsing and purchase, digital ticket delivery (E-Ticket and M-Ticket PDF), and integrates physical pickup points, courier delivery, call center ordering, gift vouchers, and concert transportation services. Ticket Vision earns commissions on each ticket sold.
Product overview
Ticket Vision operates Tickets.rs as a unified ticketing platform combining online sales, physical points of sale, call center support, and courier delivery into a single service. The core product is the online ticket sales platform (tickets.rs) enabling purchases for concerts, theater, sports, festivals, and museum events. Supporting the core platform are multiple service modules: E-Ticket and M-Ticket digital delivery options, a Call Center at 0900 11 00 11, authorized physical sales points in Belgrade (Ušće Shopping Center, Cvetni Trg, Bilet Centar, Sava Centar), courier delivery within Serbia, Gift Voucher product, concert transportation service, newsletter subscription, favorite artists tracking, ticket transfer between users, complaint handling, artist database, news/blog, and FAQ. The platform accepts payment cards (DINA, American Express, VISA, EC/MC, Maestro) and offers invoice-based purchasing for corporate clients. Ticket Vision also provides a Trust/Cancellation policy page and eTrustmark certification.
Differentiator
Problem solved
Functional benefit
Products and services
- Online Ticket Sales Platform (Tickets.rs) Web-based platform enabling Serbian consumers to browse, search, and purchase tickets for concerts, theater, sports events, festivals, museums, and other live events across Serbia and the region. Supports card payments (DINA, American Express, VISA, EC/MC, Maestro) and serves as the primary sales channel.
- Ticket Vision Call Center Service Phone-based customer support and ordering service at 0900 11 00 11, charged at 48.00 RSD/min from MTS fixed and mobile networks. Handles ticket purchases, inquiries, and corporate orders.
- Physical Sales Points Authorized ticket outlets across Belgrade — Ušće Shopping Center, Cvetni trg, Bilet Centar, and Sava Centar — where consumers can purchase and pick up tickets in person.
- Courier Delivery Service Ticket delivery by courier within three working days of payment receipt, available across Serbia excluding Kosovo and Metohija.
- Gift Voucher (Poklon Vaučer) Standalone gift voucher available for purchase, positioned for employees, business partners, and loved ones as a ticketing gift option.
- Transportation to Concerts Transport service offering transportation to concerts within Serbia and internationally as a value-added service bundled with ticket purchases.
- Corporate/Institutional Ticket Ordering Invoice-based ticket ordering service for Serbian legal entities, requiring company name, address, PIB (tax ID), and email for proforma invoice delivery and payment.
Companies that use Ticket Vision
Customer profileSegments2 records
Ideal customer profiles2 records
Ticket Vision technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Ticket Vision partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core, minor and strategic.
- wsPaycorewsPay provides secure payment processing services for Ticket Vision's online ticket sales. The wsPay Web Secure logo appears on the checkout page indicating integrated payment services.
- Banca IntesaminorBanca Intesa is shown as a payment partner accepting card payments for ticket purchases.
- Raiffeisen BankminorRaiffeisen Bank is shown as a payment partner accepting card payments for ticket purchases.
- Star Produkcija D.O.O.strategicStar Produkcija D.O.O. is mentioned in relation to André Rieu concert as co-organizer with Ticket Vision D.O.O. They handle complaints regarding faulty seats at the Belgrade Arena venue.
Scale indicators1 record
Recent moves6 records
Expansion highlights5 records
Ticket Vision competitors and assessment
Company assessmentBroad incumbents
- Ticketmaster: Global primary ticketing incumbent serving concerts, sports, theater, and family events. Comparable to Ticket Vision in core primary ticketing function, though Ticketmaster operates globally with substantial technology, marketing, and venue-integration resources.
- Eventim: Europe's largest ticketing platform operating across concerts, sports, and theater with primary ticketing, box office, and live entertainment promotion. Comparable to Ticket Vision as a primary ticketing platform for live events, though at vastly larger scale and geographic breadth.
Emerging players
- Dice: Mobile-first ticketing platform focused on concerts and live music with strong discovery and fan-engagement features. Comparable to Ticket Vision in concert ticketing, but differentiated by a mobile-app-first experience versus Ticket Vision's PDF/print and physical-pickup approach.
- Bandsintown: Event discovery and ticketing platform focused on concerts and live music. Comparable to Ticket Vision in concert ticketing and event-discovery functionality (artist pages, notifications), though Bandsintown is primarily a discovery-to-ticketing layer rather than a regional primary ticketer.
- Resident Advisor: Event discovery and ticketing platform for live music and club events with strong international footprint. Comparable to Ticket Vision in event listings and concert ticketing, though RA is music-focused and operates as a discovery-led platform rather than a multi-vertical primary ticketer.
Direct peers
- Etix: Primary ticketing platform serving concerts, sports, and performing arts venues with online, box office, and mobile delivery. Comparable to Ticket Vision in primary ticketing model and multi-channel fulfillment, though Etix is larger and US-headquartered.
- See Tickets: European primary ticketing platform serving concerts, festivals, theater, and sports across multiple countries. Closely comparable to Ticket Vision in scope (concerts, theater, sports, festivals) and operating model (transaction-fee primary ticketing for live entertainment).
- Weezevent: European ticketing and event-management SaaS provider serving concerts, festivals, sports, and cultural events across multiple countries. Comparable to Ticket Vision in primary ticketing for live events and in operating multi-channel fulfillment (online, mobile, on-site).
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
Ticket Vision social profiles
Digital presenceTicket Vision financial estimates
Financial estimateRevenue estimate
Valuation estimate
Ticket Vision leadership team
Management profileNumber of profiles
Ticket Vision funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Ticket Vision M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Ticket Vision
What does Ticket Vision do?
Ticket Vision operates Tickets.rs, an online ticketing platform that sells admission tickets for concerts, theater performances, sports events, festivals, and museums across Serbia. The platform enables online browsing and purchase, digital ticket delivery (E-Ticket and M-Ticket PDF), and integrates physical pickup points, courier delivery, call center ordering, gift vouchers, and concert transportation services. Ticket Vision earns commissions on each ticket sold.
Is Ticket Vision a public or private company?
Ticket Vision is a private company. It is classified as unknown and is currently operating.
When was Ticket Vision founded?
Ticket Vision was founded in -1. It employs 1 to 10 people.
Where is Ticket Vision based?
Ticket Vision is headquartered in Beograd, Serbia, in the Europe region.
How does Ticket Vision make money?
One revenue line is on record: ticket Sales Commission.
Who are Ticket Vision's main competitors?
Broad incumbents on record are Ticketmaster and Eventim. Emerging players are Dice, Bandsintown and Resident Advisor. Direct peers are Etix, See Tickets and Weezevent.
Does Ticket Vision have an API?
No public API is recorded for Ticket Vision.
What industry is Ticket Vision in?
Ticket Vision's product category is Event Ticketing Services. Its primary akta.pro industry code is MPAGAJAA, Primary Ticketing Platforms & Box Office Systems, with a secondary code of HSACALAA, Live Event Ticketing (Concerts, Festivals, Comedy). Its NAICS code is 7112 and its SIC code is 7900.