City of Tolleson

What City of Tolleson does

The City of Tolleson is an incorporated municipal government in Maricopa County, Arizona, serving residents and businesses within its corporate limits. It delivers a full stack of municipal services including police and fire protection, water and sewer utilities, sanitation and field operations, parks and recreation, a public library, municipal court, planning and zoning, permitting and inspections, business licensing, and human services (senior center, housing and utility assistance, food distribution). The city is governed by an elected Mayor (Juan F. Rodriguez) and City Council, with administration organized across functional departments including Utilities, Public Affairs, Parks & Recreation, Human Services, Fire, Police, Field Operations, Municipal Court, Library, Employee Resources, and IT.

The operating platform is a conventional civic technology stack: the public-facing website (tolleson.az.gov) runs on CivicPlus CMS, permitting and business licensing flow through Tyler Technologies' Energov civic access portal, utility billing is processed via the Payment Service Network, and constituent communications are pushed through an email/SMS "Notify Me" subscription system plus RSS feeds and a monthly community newsletter. The Tolleson Micro Transit Program extends service delivery via Uber and Lyft integrations, and the Tolleson Initiative of the Arts (TIA) operates cultural programming through murals, utility box wraps, 3rd Fridays concerts at the P.L.A.C.E. venue, and the TAG Art Gallery housed in the public library.

Revenue is not reported on a commercial basis. Income is generated through a diversified mix of utility charges (water/sewer subscriptions), business licensing (one-time $60 fee), court fines (transaction-based), permit and inspection fees, and room/facility rentals at city-owned venues such as the Civic Center. Customer segments span general residents, local SMBs (approximately 23 businesses are listed in the resource directory), seniors and vulnerable populations receiving human services, and youth and families using recreation and library programs. Geographic footprint is single-jurisdiction domestic (Tolleson, AZ) with a stated service area of Maricopa County.

Name

City of Tolleson

Legal name

Tolleson

Website

https://tolleson.az.gov

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

The City of Tolleson is a municipal government in Maricopa County, Arizona, providing public safety, water/sewer utilities, permitting, parks, library, and human services to residents and local businesses within its corporate limits, with revenue from utility billing, licensing, permits, and fees.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Waste Collection (56211), Bus and Other Motor Vehicle Transit Systems (485113), Police Protection (922120), Administration of Housing Programs, Urban Planning, and Community Development (9251)

SIC

Electric, Gas & Sanitary Services (4900), Sanitary Services (4950), Refuse Systems (4953), Transportation Services (4700)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Tolling, Pricing & Revenue Operations (Toll Roads, Congestion Pricing, Enforcement) (BPAIALAH), Street & Public-Space Litter Collection (Bins, Parks, Transit) (EUAIAAAG), Street & Public Space Litter Collection (Municipal Cleaning) (BPALAAAE), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

Keywords

• Municipal government services
• Public utilities
• Public safety services
• Parks and recreation
• Community development

Headquarters

HQ city

Tolleson

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Utility Services: Revenue from water and sewer services provided to residential, commercial, and industrial customers within city limits. Residents can pay utility bills online.
2. Business Licensing: Fees collected from businesses operating within City of Tolleson corporate limits. All contractors and sub-contractors are also required to obtain business licenses. Fee is $60 for new licenses.
3. Court Fines: Revenue from municipal court fines including traffic violations, code enforcement violations, and other municipal court matters.
4. Permit and Inspection Fees: Fees collected for building permits, zoning variances, and inspections for construction projects.
5. Room and Facility Rentals: Revenue from renting city facilities including civic center, community center, and park ramadas for events and gatherings.

Pricing tiers

Distribution channels3 records

Marketing channels6 records

Core offering

The City of Tolleson is a municipal government entity providing essential public services to its residents and local businesses in Maricopa County, Arizona. Its core offerings include water and sewer utilities, sanitation/field operations, public safety (police and fire), parks and recreation, public library services, business licensing and permitting, human and community services, municipal court, and cultural programs such as the Tolleson Initiative of the Arts.

Product overview

The City of Tolleson operates a unified municipal service platform built on the CivicPlus Content Management System, providing digital access to city government services including public safety (Police, Fire), utilities (water billing, sanitation), parks and recreation, public library with digital media (Hoopla, Kanopy, OverDrive), the Tolleson Initiative of the Arts cultural program, community development services, and the Tolleson Micro Transit Program. The city utilizes Tyler Technologies' Energov for permit and licensing services and integrates with UBER and Lyft for micro transit. Key facilities include the Civic Center, Public Library (with TAG Art Gallery), and the P.L.A.C.E. arts venue.

Differentiator

Problem solved

Functional benefit

Products and services

• Water and Sewer Utility Services
• Field Operations and Sanitation Services
• Business Licensing
• Building Permits and Inspections
• Police Department Services
• Fire Department Services
• Tolleson Public Library
• Parks and Recreation
• Tolleson Micro Transit Program
• Human Services / Community Action Program (CAP)
• Civic Center and Room Rentals
• Tolleson Initiative of the Arts (TIA)
• Municipal Court Services

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered minor and core.

• WestMARC (Western Maricopa Coalition)minorStrategic or Co-development PartnerPartnership for H.O.L.A. West Valley (Highlighting Our Local Arts) public art initiative - connects cities and residents with local arts and culture resources across the West Valley region
• Tolleson Public Library (External)coreOthersLocated within city facilities, provides library services, houses TAG Art Gallery for local artists

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Others

• Tyler Technologies: Provider of the Energov permitting, planning, and licensing platform used by Tolleson's Civic Access portal. Ecosystem vendor with deep penetration across U.S. municipal governments.
• CivicPlus: Vendor providing the municipal website CMS and content platform used by Tolleson and hundreds of similar small U.S. cities. Direct technology partner and ecosystem participant.

Broad incumbents

• Maricopa County Government: County-level government overlaying Tolleson's jurisdiction and providing regional services, funding programs, and regulatory frameworks (housing assistance, environmental quality, transit) that Tolleson residents and businesses rely on.
• City of Glendale, Arizona: Larger neighboring Phoenix-area municipality providing a much broader municipal portfolio including sports/entertainment venues. Comparable service categories but operates at materially greater scale and budget.
• City of Phoenix, Arizona: Dominant Phoenix metro municipality providing the full spectrum of municipal services at vastly greater scale. Relevant as the regional anchor whose economic growth directly drives Tolleson's tax base.

Direct peers

• City of Litchfield Park, Arizona: Very small Maricopa County municipality offering full municipal services to a similarly sized population. Closest peer in absolute scale of operations and staff.
• City of Goodyear, Arizona: Neighboring Phoenix metro city in Maricopa County with similar municipal service structure, including utilities, parks and recreation, and permitting. Comparable growth profile and small-city municipal operating model.
• City of Buckeye, Arizona: Fast-growing West Valley city in Maricopa County providing the same small-city municipal service bundle. Highly comparable peer given proximity, demographic profile, and shared suburban Phoenix context.
• City of Avondale, Arizona: Adjacent Maricopa County municipality of comparable small-to-mid size offering the same municipal service mix (utilities, public safety, recreation, library, permitting). Most directly comparable peer for Tolleson in scale, geography, and service portfolio.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/city-of-tolleson

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Tolleson