City of Glendale Arizona

Municipal Government Servicesglendaleaz.com

The City of Glendale Arizona is a municipal government providing public safety, water/sewer/trash utilities, permitting, parks, recreation, library, and airport services to more than 265,000 residents in the Phoenix metropolitan area through approximately 2,000 employees and digital platforms including GlendaleOne and AZ Tax Central.

Company typePublic
Founded1910
HeadquartersGlendale, United States
Headcount1,001–5,000
GTM typeB2C
OfferingServices

What City of Glendale Arizona does

The City of Glendale, Arizona is a Council-Manager form municipal government incorporated in 1910 and headquartered at 5850 West Glendale Avenue. It is Arizona's sixth-largest city by population, serving more than 265,000 residents across Maricopa County in the Phoenix metropolitan area through approximately 2,000+ city employees. Operations are led by City Manager Patrick S. Banger, who serves as chief executive, with a Mayor and six district-elected Councilmembers providing legislative oversight. The city operates across major functional divisions including Water Services, Police Department, Fire Department, Parks and Recreation, Library, Public Works, Community Services, and Glendale Regional Airport.

The city's service portfolio spans public safety (ISO Class 1 rated fire suppression, CALEA-accredited police), utility services (water, sewer, solid waste at $29.75/month basic rate), permitting and licensing (with electronic plan review for building permits), parks and recreation across 1,600+ acres of regional parks, library services, and general aviation airport operations. Digital service delivery is built around several proprietary and shared platforms: GlendaleOne (citizen service request tracking), AZ Tax Central (transaction privilege tax administration), OpenBook/Follow Your Money (financial transparency dashboard), an Electronic Plan Review system for permits, an Open Data Portal with GIS mapping, and GlendaleOnBoard microtransit service. Core enabling technology includes city-wide GIS, surveillance infrastructure via a Real Time Crime Center, and multi-channel communication systems including Glendale 11 TV and a municipal podcast.

Revenue is generated through a diversified stream of public funding mechanisms: transaction privilege (sales) taxes including commercial and residential rental taxes, subscription-based utility billing, one-time licensing and permit fees, state shared revenue distributions, federal and state grants, usage-based airport operations (hangar leases, conference rentals), and subscription-style parks and recreation fees. The city's GTM motion is direct-to-citizen via in-person customer service centers, online portals, mobile channels, and department walk-in services. Recent strategic activity includes the completion of a $100 million Downtown Campus Reinvestment Project in 2026, a 2023 WaterSMART grant from the U.S. Bureau of Reclamation, scheduled solid waste rate increases through 2030, and What Works Cities recognition in 2026 for data and transparency investment.

City of Glendale Arizona firmographics

Firmographics

Name: City of Glendale Arizona
Legal name: City of Glendale
Website: https://glendaleaz.com
Company type: Public
Founded year: 1910
Operating status: Operating
Headcount range: 1,001–5,000 employees
Short description: The City of Glendale Arizona is a municipal government providing public safety, water/sewer/trash utilities, permitting, parks, recreation, library, and airport services to more than 265,000 residents in the Phoenix metropolitan area through approximately 2,000 employees and digital platforms including GlendaleOne and AZ Tax Central.
Ownership category
akta.pro rank

City of Glendale Arizona industry classification

Industry

Product category: Municipal Government Services
NAICS: Sewage Treatment Facilities (22132), Fire Protection (922160), Police Protection (922120), Nature Parks and Other Similar Institutions (71219), Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (92615), Landscaping Services (561730)
SIC: Water Supply (4941), Sanitary Services (4950), Airports, Flying Fields & Airport Terminal Services (4581), Services-Amusement & Recreation Services (7900)
akta.pro primary industry: Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)
akta.pro secondary industries: Parks, Recreation & Cultural Services (BPAIACAI), Taxpayer Services, Education & Outreach (BPAIADAM), Economic Development & Business Licensing (Local) (BPAIACAN)

Keywords

Municipal government services
Water utility services
Public safety services
Parks and recreation
Building permit services

Where City of Glendale Arizona is headquartered

Location

Headquarters

HQ city: Glendale
HQ country: United States
HQ region: North America

Offices7 records

Markets served

City of Glendale Arizona business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

Sales Tax Revenue: Transaction privilege taxes collected on sales of goods and services within the city, including commercial and residential rental taxes
Utility Services Revenue: Water, sewer, and trash billing services provided to residents and businesses
Licensing and Permits: Business licenses, building permits, liquor licenses, and special event permits
State Shared Revenue: State revenue sharing programs distributing funds from state revenue sources to Arizona municipalities
Grants: Federal and state grants for various programs including housing, community development, and infrastructure
Airport Operations: Revenue from airport services including hangar leases, conference room rentals, and commercial permits
Parks and Recreation Fees: Facility reservations, recreation classes, sports leagues, and special event fees

Pricing tiers

Model	Billing	Price
Subscription	Monthly	Basic Solid Waste Service
Unit Pricing	One time/ perpetual license	Cemetery Services
Unit Pricing	Pay-as-you-go	Building Permits

Go-to-market motion1 record

Distribution channels4 records

Marketing channels9 records

City of Glendale Arizona product offering

Product offering

Core offering

The City of Glendale is a municipal government providing public safety (police and fire), water/wastewater/trash utilities, parks and recreation, library services, permitting and licensing, economic development, and community programs to 265,000+ residents and businesses. It operates digital citizen service platforms (GlendaleOne, AZ Tax Central, Open Data Portal, electronic plan review) alongside physical service centers, community centers, and the Glendale Regional Airport. Revenue is generated through sales taxes, utility billing, permits, state shared revenue, federal/state grants, airport operations, and recreation fees.

Product overview

The City of Glendale Arizona operates a comprehensive municipal government providing a broad portfolio of resident-facing services. The city's digital presence serves as an information portal and service delivery platform rather than a unified software product. Key digital service offerings include GlendaleOne (service request system), AZ Tax Central (tax compliance), OpenBook (financial transparency), electronic building permit and plan review systems, GlendaleOnBoard (microtransit), and the Open Data/GIS portal. Core municipal services span water utilities, trash/recycling, public safety (police and fire departments), parks and recreation, library services, airport operations, and business licensing—all accessible through the city's website and associated digital platforms.

Differentiator

Problem solved

Functional benefit

Products and services

Water Services
Trash and Recycling
GlendaleOne Citizen Service Platform
AZ Tax Central
OpenBook (Follow Your Money)
Building Permits and Inspections
GlendaleOnBoard Microtransit
Police Department Services
Fire Department Services
Parks and Recreation
Library Services
Glendale Regional Airport
Glendale 11 (City TV)
Open Data Portal
Business Licensing and Permits
Glendale Memorial Park Cemetery
Glendale Family Advocacy Center

Quantifiable outcome

ISO Class 1 fire department rating achieved
+3 more outcomes

Companies that use City of Glendale Arizona

Customer profile

Named customers3 records

Segments4 records

Ideal customer profiles2 records

City of Glendale Arizona technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Feature5 records

City of Glendale Arizona partnerships and signals

Strategic signal

Partnerships

Eight partnerships are on record, tiered flagship, core and minor.

Westgate Entertainment DistrictflagshipStrategic or Co-development PartnerWestgate Entertainment District is Arizona's premier entertainment destination featuring unique water features and interactive shopping, dining and entertainment. The Sports & Entertainment District partnership is central to Glendale's tourism and economic development strategy.
Glendale Police Department, Department of Child Services, Honor Health, Maricopa County Attorney's OfficecoreStrategic or Co-development PartnerPartnership providing comprehensive and coordinated services to crime victims in a 'one-stop' Glendale Family Advocacy Center setting. Multi-agency collaboration includes law enforcement, prosecution, social services, medical professionals, and mental health clinicians.
Gila River Indian CommunityminorStrategic or Co-development PartnerTribal partnership through grants program, fostering intergovernmental relationship and community collaboration.
Fort McDowell Yavapai NationminorStrategic or Co-development PartnerTribal partnership through grants program supporting community initiatives and intergovernmental cooperation.
Ak-Chin Indian CommunityminorStrategic or Co-development PartnerTribal partnership through grants program for community development and cultural preservation initiatives.
Tohono O'odham NationminorStrategic or Co-development PartnerTribal partnership through grants program supporting regional collaboration.
United States Bureau of ReclamationcoreStrategic or Co-development PartnerFederal agency partnership including WaterSMART grant ($50,000) awarded to Glendale Water Services Department for water-efficient landscapes in hot and dry climate. Partnership supports water conservation initiatives.
Midwestern UniversityminorStrategic or Co-development PartnerEducational partnership hosting Industrial Development Authority public hearing at Midwestern University's Glendale Campus (19555 North 59th Avenue).

Scale indicators9 records

Recent moves8 records

Expansion highlights5 records

City of Glendale Arizona competitors and assessment

Company assessment

Direct peers

City of Gilbert: East Valley Phoenix-metro city of comparable scale and growth profile, recognized for digital-service modernization (Gilbert 311) paralleling GlendaleOne — a strong operational peer for citizen-tech comparisons.
City of Chandler: Mid-sized Phoenix-metro suburb with comparable tech-forward municipal services, Intel-driven economic-development base, and similar residential growth dynamics to Glendale.
City of Surprise: Northwest Phoenix-metro city of comparable population tier and growth profile, with overlapping sports-tourism assets (Surprise Stadium) and similar active-adult community service demands.
City of Scottsdale: Adjacent Phoenix-metro city with comparable parks/recreation and entertainment district (Old Town Scottsdale, Spring Training), tourism-oriented tax base, and similar mid-sized municipal service delivery model.
City of Mesa: Third-largest Arizona city in the East Valley with similar mid-size municipal service portfolio (water, police, fire, parks, airport) and overlapping economic-development focus on aerospace and healthcare.
City of Phoenix: Arizona's capital and largest city, sharing the same metro, Maricopa County government context, water-stress exposure, and major-league sports venue footprint (Suns, Diamondbacks). Closest comparable municipal operator by function and geography.
City of Tempe: Phoenix-metro city home to ASU with comparable sports/entertainment infrastructure (Sun Devil Stadium) and an active downtown/mixed-use reinvestment strategy paralleling Glendale's $100M campus project.
City of Tucson: Arizona's second-largest city with comparable full-service municipal operations (water utility, police, fire, airport, parks) and similar exposure to Southwestern water-stress conditions.
City of Peoria (AZ): Adjacent Phoenix-metro suburb sharing spring-training facilities, sports-tourism drivers (Peoria Sports Complex), and similar mid-size municipal services with comparable resident demographics.

Regional players

City of Henderson: Comparable-size Southwestern suburb (Las Vegas metro) with similar master-planned community dynamics, parks/recreation emphasis, and mid-size municipal service delivery — useful regional comparable outside Arizona.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

City of Glendale Arizona financial estimates

Financial estimate

Revenue estimate

Valuation estimate

City of Glendale Arizona leadership team

Management profile

Number of profiles

Profiles14 records

City of Glendale Arizona subsidiaries and ownership

Company hierarchy

Subsidiaries7 records

City of Glendale Arizona funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

City of Glendale Arizona M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Glendale Arizona

What does City of Glendale Arizona do?

Is City of Glendale Arizona a public or private company?

City of Glendale Arizona is a public company. It is classified as public and is currently operating.

When was City of Glendale Arizona founded?

City of Glendale Arizona was founded in 1910. It employs 1,001 to 5,000 people.

Where is City of Glendale Arizona based?

City of Glendale Arizona is headquartered in Glendale, United States, in the North America region.

How does City of Glendale Arizona make money?

Seven revenue lines are on record. Sales Tax Revenue is the primary driver. The others are utility Services Revenue, licensing and Permits, state Shared Revenue, grants, airport Operations and parks and Recreation Fees.

Who are City of Glendale Arizona's main competitors?

Direct peers on record are City of Gilbert, City of Chandler, City of Surprise, City of Scottsdale, City of Mesa, City of Phoenix, City of Tempe, City of Tucson and City of Peoria (AZ). City of Henderson is listed as a regional player.

Does City of Glendale Arizona have an API?

No public API is recorded for City of Glendale Arizona.

What industry is City of Glendale Arizona in?

City of Glendale Arizona's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities), with a secondary code of BPAIACAI, Parks, Recreation & Cultural Services. Its NAICS code is 22132 and its SIC code is 4941.