Track Solutions

What Track Solutions does

Track Solutions is a Kuwait-based limited liability software company incorporated in 2005 that develops Oracle-based business management software for the Kuwaiti market. Its flagship product, the Track Travel Agency Management System, is an Oracle Forms/Reports travel accounting solution co-developed with travel professionals that automates operational and financial reporting for travel agents. According to company-issued figures, more than 50% of Kuwait's travel agents are connected to Track, and the system is recommended by both Galileo and Amadeus global distribution systems.

Beyond travel, Track offers a modular portfolio of enterprise software including custom Enterprise Resource Planning (ERP), Trading & Point-of-Sale, Investment Portfolio Management, Fund Management, Manufacturing, and Hotels & Restaurant Chains solutions. All products run on an Oracle Database backend with Forms and Reports on a Windows client-server environment and are described as fully developed in Kuwait. The company states that more than 100 commercial locations across diverse Kuwaiti industries use Track as their business management solution.

The business operates from a single headquarters in Hawally, Kuwait, with a 7-person team. Go-to-market is sales-led through a 24/7 reachable direct sales team, supplemented by an exclusive marketing partnership with ASC - Automated System Co. (the Galileo International GDS representative in Kuwait) since 2007. Revenue mechanics are based on one-time software licenses and custom development professional services; no pricing, ARR, or funding details are publicly disclosed, and no external investors or parent entities are evident.

Name

Track Solutions

Legal name

Track Solutions

Website

https://trackuwait.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

1–10 employees

Short description

Track Solutions is a Kuwait-based, 7-person Oracle software developer whose flagship Travel Agency Management System is used by more than 50% of Kuwait travel agents. It also delivers custom ERP, trading, investment, manufacturing, and hospitality software to Kuwaiti SMBs and enterprises.

Ownership category

akta.pro rank

Product category

Business Management Software

NAICS

Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro industry

PRIMARYTHALAGAA

Mid/Back Office & Accounting (ERP, Billing, Reconciliation, Reporting)

Travel & Hospitality/Travel Technology & Distribution Services/Travel Agency & TMC Technology (Mid/Back Office, CRM, Duty of Care)

Keywords

• Travel management software
• Enterprise resource planning
• Point of sale systems
• Investment portfolio management
• Custom software development

Headquarters

HQ city

Hawally

HQ country

Kuwait

HQ region

Middle East

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Revenue model

1. Travel Management Software: Sale and implementation of Track Travel Agency Management System to travel agents and agencies in Kuwait, including operational and financial management reporting capabilities.
2. Custom Software Development: Custom Solutions development projects for organizations of various industries including ERP, Trading & Point-of-Sale, Investment Portfolio Management, Fund Management, Manufacturing, Hotels & Restaurant Chains.
3. Enterprise Software Solutions: Software solutions for Enterprise Resource Planning, Trading & Point-of-Sale, Investment Portfolio Management, Fund Management, Manufacturing, Hotels & Restaurant Chains and other business organizations.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

Track Solutions develops and sells Oracle-based business management software, with its flagship being the Track Travel Agency Management System — a travel accounting solution with operational and financial management reporting for Kuwait's travel trade. The company also delivers custom ERP, trading & point-of-sale, investment portfolio management, fund management, manufacturing, and hotels & restaurant chain software solutions to commercial establishments throughout Kuwait.

Product overview

Track Solutions offers a portfolio of Oracle-based business management software solutions headquartered in Kuwait. The core product is the Track Travel Agency Management System, a comprehensive travel accounting solution that dominates the Kuwait market with over 50% of travel agents connected. The company also provides modular add-on solutions including Enterprise Resource Planning (ERP), Trading & Point-of-Sale, Investment Portfolio Management, Fund Management, Manufacturing, and Hotels & Restaurant Chains solutions. All solutions are built on Oracle Platform with Oracle Database as the backend using Oracle GUI development tools (Forms and Reports) on a Windows client-server environment. The company positions itself as an affordable professional business solutions provider serving diverse industries including Manufacturing, Trading, Investment, Travel & Tourism, Hotels & Restaurants.

Differentiator

Problem solved

Functional benefit

Brands

• Track Travel Management System: Oracle-based travel agency management system with operational and financial management reporting capabilities for Kuwait's travel trade.
• Track Management Solutions

Products and services

• Track Travel Agency Management System Oracle-based travel accounting and management solution providing operational and financial management reporting for travel agencies and travel agents in Kuwait. Recommended by world-leading Global Distribution Systems Galileo and Amadeus, with more than 50% of Kuwait's travel agents connected to the system.
• Enterprise Resource Planning (ERP) Solutions Custom ERP solution development projects for organizations across various industries in Kuwait including Manufacturing, Trading, Investment, Hotels and Restaurant Chains. Tailored to specific business requirements of each client.
• Trading & Point-of-Sale Solutions Software solutions for trading operations and point-of-sale systems designed for commercial corporate establishments in Kuwait.
• Investment Portfolio Management Solutions Software solutions for managing investment portfolios, accepted and used by commercial corporate establishments in Kuwait.
• Fund Management Solutions Software solutions for fund management operations for organizations in Kuwait.
• Manufacturing Solutions Business management software solutions for manufacturing operations, installed across multiple commercial locations in Kuwait.
• Hotels & Restaurant Chains Solutions Software solutions for managing operations of hotel and restaurant chain businesses in Kuwait.

Quantifiable outcome

• 50%+ of Kuwait's travel agents use Track Travel Management System
• +1 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• ASC - Automated System Co.coreChannel Partner/ Reseller/ Distributor · 1 January 2007ASC - Automated System Co. represents Galileo International Global Distribution System in Kuwait and has taken up exclusive marketing of Track - Travel Management System for the State of Kuwait. This partnership provides Track Solutions with significant market reach through the Galileo distribution network.
• Galileo International (via ASC)coreGTM or Marketing PartnerTrack Travel Management System is recommended by Galileo International Global Distribution System in Kuwait. This endorsement provides significant credibility and marketing support for Track Solutions' flagship product in the Kuwaiti travel market.
• AmadeuscoreGTM or Marketing PartnerTrack Travel Agency Management System is recommended by Amadeus, one of the world's top Global Distribution Systems. This recommendation validates the quality of Track Solutions' travel management product and provides marketing credibility.

Scale indicators5 records

Recent moves3 records

Expansion highlights3 records

Direct peers

• Lemax: Lemax provides travel agency and tour operator management software covering sales, operations, and finance workflows. Directly comparable to Track as a back-office management platform for the travel trade.
• Tramado: Tramado is a cloud-based travel management and back-office platform for travel agencies and tour operators, offering financial and operational reporting. Closely comparable in product scope to Track's travel agency management system.
• TACS (Travel Agency Computer Systems): TACS provides back-office and accounting software specifically designed for UK and international travel agencies, covering ticketing, BSP/ARC reconciliation and financial reporting. Closely comparable to Track in product scope and travel-trade vertical focus.
• Traveltek: Traveltek provides booking, back-office, and content APIs for travel agencies and tour operators. Comparable as a technology provider serving the operational and financial management needs of travel agents.

Regional players

• ProgressSoft: ProgressSoft is a Kuwaiti software firm providing payment, document management, and enterprise solutions to banks and enterprises in the Middle East. Comparable as a home-grown Kuwait-based custom software developer with regional reach, similar to Track's local software development posture.

Broad incumbents

• Travelport (now part of Amadeus/Boomerang): Travelport is a global GDS providing booking, agency, and back-office tools for travel agents worldwide. Directly comparable as a provider of travel trade operational and financial management software for travel agencies.
• Sabre Corporation: Sabre is a global travel technology provider offering GDS, agency back-office, and corporate travel solutions. Comparable because it serves travel agencies worldwide with operational and financial management tools similar to Track's offering, though at vastly greater scale.
• Amadeus IT Group: Amadeus is one of the world's top Global Distribution Systems and already endorses Track's product in Kuwait. It offers broader travel technology including agency platforms, making it a relevant incumbent comparable even though Track operates in a more local, niche capacity.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/trackkw

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Track Solutions