Swisscom Trust Services
Swisscom Trust Services AG, a wholly owned subsidiary of Swisscom headquartered in Zurich, provides qualified electronic signatures, electronic seals, and digital identity verification services under Swiss ZertES and EU eIDAS frameworks, serving financial services, government, healthcare, and SaaS/ERP partners across Europe.
- Company typePrivate
- Founded2021
- HeadquartersZurich, Switzerland
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Swisscom Trust Services does
Swisscom Trust Services AG is a wholly owned subsidiary of Swisscom, headquartered in Zurich, Switzerland, and founded in February 2021. The company operates as a qualified trust service provider under both Swiss ZertES (via Swisscom (Schweiz) AG) and EU eIDAS regulation (via Swisscom IT Service Finance S.E. in Austria), issuing qualified electronic signatures, electronic seals, and qualified digital timestamps for natural persons and organizations. Its core platform, the Smart Registration and Signing Service, is built on proprietary Public Key Infrastructure (PKI) with documented Certificate Policies and Certification Practice Statements, and is complemented by the Multiple Authentication Broker (MAB) for user authentication and the modular Swisscom Validator platform for identity orchestration.
The company's product portfolio includes qualified and advanced electronic signatures, electronic seals, digital timestamps, online identification services (video identification, selfie identification, Mobile ID-based 2FA), and a modular validator suite (Business Identity, Person Identity, Document, Age, Credential, and Key Management modules). The technology stack supports PKI-based certificate authority operations, AI-assisted selfie verification, and standardized APIs including the Cloud Signature Consortium (CSC) interface with Java/C# SDKs. Distribution is overwhelmingly channel-partner driven: Swisscom Trust Services integrates its trust services into partner platforms including DocuSign, Yousign, Skribble, Signicat, D-Trust, Intrum, XiTrust, Coffreo, and numerous enterprise software providers and system integrators. End-customer deployments span financial services (SIX, SGKB, Baloise, Kaiser Partner), real estate (Wincasa), government (Canton of Lucerne), HR (Home of Jobs via Coffreo), healthcare/pharmacy (pharma4u serving several hundred German pharmacies), and accounting (Gastroconsult).
Revenue is generated through subscription-based packages for partners, SMEs, and enterprises, combined with transaction-based fees for qualified signatures, seals, and timestamps. Pricing is quote-based and not publicly disclosed. Sales leverage is partly drawn from Swisscom's existing enterprise customer base in Switzerland. The company has expanded into the Netherlands (2023), signed new strategic partnerships with Ajila and mesoneer (March 2026), and added new product capabilities such as PXL Ident identification (2025) and a Digital Product Passport service (via Cryptar) targeting EU Ecodesign for Sustainable Products Regulation compliance.
Swisscom Trust Services firmographics
Firmographics- Name
- Swisscom Trust Services
- Legal name
- Swisscom Trust Services AG
- Website
- https://trustservices.swisscom.com
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Swisscom Trust Services AG, a wholly owned subsidiary of Swisscom headquartered in Zurich, provides qualified electronic signatures, electronic seals, and digital identity verification services under Swiss ZertES and EU eIDAS frameworks, serving financial services, government, healthcare, and SaaS/ERP partners across Europe.
- Ownership category
- akta.pro rank
Swisscom Trust Services industry classification
Industry- Product category
- Digital Trust Services
- NAICS
- Trusts, Estates, and Agency Accounts (525920)
- akta.pro primary industry
- Corporate & Institutional Trust Services (FSAAANAB)
- akta.pro secondary industry
- Corporate Trust Services (Trustee, Agent & Escrow Roles) (FSAEAKAB)
Keywords
Where Swisscom Trust Services is headquartered
LocationHeadquarters
- HQ city
- Zurich
- HQ country
- Switzerland
- HQ region
- Europe
Offices1 record
Markets served
Swisscom Trust Services business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- Electronic Signature Services: Revenue from qualified and advanced electronic signatures for EU and Swiss jurisdictions. Supports repetitive signatures (for registered users) and one-shot signatures (for KYC processes). Pricing appears to include subscription components with per-signature or transaction-based elements.
- Electronic Seal Services: Revenue from qualified and advanced electronic seals for organizations. Swisscom now offers seals with or without timestamps, with timestamped versions commanding higher transaction costs.
- Digital Identification Services: Online identification services enabling user registration for e-signatures. Includes video identification, selfie identification, and other identity verification methods compliant with eIDAS and ZertES.
- Authentication and 2FA Services: Two-factor authentication solutions including Mobile ID integration, serving as signature approval methods that replace traditional pen-and-paper signatures.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Hybrid | Monthly | Service packages for partners, SMEs, and enterprises |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels8 records
Swisscom Trust Services product offering
Product offeringCore offering
Swisscom Trust Services provides qualified and advanced electronic signatures, electronic seals, digital timestamps, online identification, and authentication services compliant with EU eIDAS and Swiss ZertES regulations. Its core is an API-first remote signature platform (Smart Registration and Signing Service) that partners embed into SaaS, ERP, and signature platforms, complemented by the Swisscom Validator modular identification platform and the Multiple Authentication Broker.
Product overview
Swisscom Trust Services is a leading provider of qualified trust services in Europe, offering an integrated ecosystem of electronic signature, electronic seal, identification, and authentication products. The core platform is the Smart Registration and Signing Service, which provides qualified and advanced electronic signatures for both EU (eIDAS) and Swiss (ZertES) jurisdictions. This platform is complemented by Swisscom Validator - a modular identification and identity verification platform with multiple validator modules (Business Identity, Person Identity, Document, Age, Credential, Key Management). The Multiple Authentication Broker (MAB) manages authentication methods including Mobile ID and 2FA. Additional offerings include RA App for face-to-face identification, digital timestamps, and various online identification methods. The products serve partners, SaaS/PaaS providers, enterprises, and regulated industries including finance, healthcare, and government.
Differentiator
Problem solved
Functional benefit
Brands
- Smart Registration and Signing Service: Embedded e-signature platform providing qualified and advanced electronic signatures for EU and Swiss jurisdictions.
- Swisscom Validator
- Multiple Authentication Broker
Products and services
- Smart Registration and Signing Service
Quantifiable outcome
- Gastroconsult saves time and logistical effort by signing over 3,000 audit reports electronically twice yearly since July 2021
- +1 more outcomes
Companies that use Swisscom Trust Services
Customer profileNamed customers11 records
Segments7 records
Ideal customer profiles5 records
Swisscom Trust Services technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability2 records
Feature5 records
Swisscom Trust Services partnerships and signals
Strategic signalPartnerships
25 partnerships are on record, tiered core and supporting.
- AjilacoreStrategic partnership with Ajila for secure and efficient digital customer processes. Part of Swisscom Digital Trust initiative announced March 4, 2026.
- mesoneercoreStrategic partnership with mesoneer for secure and efficient digital customer processes. Part of Swisscom Digital Trust initiative announced March 4, 2026.
- AutentisupportingPartnership between Autenti and Swisscom Trust Services for pan-European e-signatures. Autenti operates in Poland and other European markets.
- DocuSigncoreExpanded partnership enabling DocuSign customers direct access to pan-European qualified signatures from Swisscom. DocuSign integrates Swisscom QES into its signature solution.
- YousigncoreEuropean scale-up Yousign integrates qualified electronic signature (QES) into its platform via Swisscom Trust Services partnership.
- IntrumsupportingPartnership enables auto-identification for everyone in Switzerland following TAV adjustments to ZertES. Intrum integrates Swisscom identification services.
- PrivaSpheresupportingStrengthened partnership for secure and legally binding electronic communication. PrivaSphere supports Mobile ID authentication for its secure email and legal communication platform.
- D-Trust GmbHcoreStrategic alliance combining strengths to provide regulatory-compliant identity and signature solutions across national borders. The partnership enables cross-border digital trust services combining Swisscom's Swiss market expertise with D-Trust's German market presence.
- CryptarsupportingPartnership for Digital Product Passport services. Cryptar serves as the technology partner for compliance solutions around the EU's Ecodesign for Sustainable Products Regulation (ESPR).
- SwissSign Group (SwissID)supportingPartnership for Mobile ID two-factor authentication integration. SwissID users can use Mobile ID as a second factor for secure online portal access.
- SkribblecoreSwiss e-signature platform Skribble integrates Swisscom qualified electronic signatures. Partnership enables digital rental contracts and other use cases.
- SignicatsupportingEuropean digital identity specialist Signicat integrates Swisscom Trust Services for qualified signatures and identification.
- ScrivesupportingPartnership implementing legally compliant electronic signatures at physical point-of-sale. German electronics retailer implemented solution.
- WincasasupportingProperty management company Wincasa uses Skribble with Swisscom Trust Services for digital rental contracts.
- fino kanzleidrive GmbHsupportingPartnership with fino kanzleidrive for qualified e-signatures for tax consultants. Enables digital document signing for accounting firms.
- IDnowsupportingGerman identification provider integrated for video identification and identity verification services.
- PXL Vision (PXL Ident)supportingPXL Ident identity verification now available on Swisscom Trust Services signature platform for QES processes.
- XiTrustsupportingAustrian e-signature provider XiTrust integrates Swisscom QES via Moxis solution for private banking clients.
- Kaiser Partner Private banksupportingLiechtenstein private bank using XiTrust Moxis with Swisscom QES for user-friendly electronic signatures.
- CMIsupportingImplementation partner for Canton of Lucerne government digitalization project with regulated electronic seals.
- intarsyssupportingImplementation partner for Swiss government digitalization including electronic seal solutions for public administration.
- ROCKON Digital EvolutionsupportingDigital process partner enabling Baloise financial provider to fully digitize regulated processes.
- smartaxxesssupportingPlatform partner for young SME digital transformation using Swisscom Trust Services for qualified signatures.
- CoffreosupportingHR software provider digitizing employment contracts for Home of Jobs using Swisscom Trust Services.
- seantissupportingSwiss company enabling easy integration of electronic seals into different digital processes.
Scale indicators2 records
Recent moves7 records
Expansion highlights7 records
Swisscom Trust Services competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key highlights7 records
Customer concentration
Swisscom Trust Services social profiles
Digital presenceSwisscom Trust Services compliance and trust
Trust signalCompliance3 records
Swisscom Trust Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Swisscom Trust Services leadership team
Management profileNumber of profiles
Profiles17 records
Swisscom Trust Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Swisscom Trust Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Swisscom Trust Services
What does Swisscom Trust Services do?
Swisscom Trust Services provides qualified and advanced electronic signatures, electronic seals, digital timestamps, online identification, and authentication services compliant with EU eIDAS and Swiss ZertES regulations. Its core is an API-first remote signature platform (Smart Registration and Signing Service) that partners embed into SaaS, ERP, and signature platforms, complemented by the Swisscom Validator modular identification platform and the Multiple Authentication Broker.
Is Swisscom Trust Services a public or private company?
Swisscom Trust Services is a private company. It is classified as corporate owned and is currently operating.
When was Swisscom Trust Services founded?
Swisscom Trust Services was founded in 2021. It employs 11 to 50 people.
Where is Swisscom Trust Services based?
Swisscom Trust Services is headquartered in Zurich, Switzerland, in the Europe region.
How does Swisscom Trust Services make money?
Four revenue lines are on record. Electronic Signature Services are the primary driver. The others are electronic Seal Services, digital Identification Services and authentication and 2FA Services.
Does Swisscom Trust Services have an API?
Yes. The STS Dev-Hub provides interfaces for electronic signature, seal, and identification services. The GitHub page contains Postman examples and four Java/C#-based clients for the signature service that use the iText/PDF Box libraries, as well as the signature service wiki. A repository contains documentation on Swisscom CA and PKI, including CP/CPS and terms of use. A PDF Library selection page lists providers that support Swisscom's interfaces. Developer documentation is at github.com/SwisscomTrustServices.
What industry is Swisscom Trust Services in?
Swisscom Trust Services's product category is Digital Trust Services. Its primary akta.pro industry code is FSAAANAB, Corporate & Institutional Trust Services, with a secondary code of FSAEAKAB, Corporate Trust Services (Trustee, Agent & Escrow Roles). Its NAICS code is 525920.