Turning Point Recovery Society

What Turning Point Recovery Society does

Turning Point Recovery Society is a British Columbia non-profit charitable organization founded in 1982 (registered in 1984) that delivers addiction recovery, supportive housing, and community counselling services across the BC Lower Mainland. Headquartered in Richmond with operational sites in Vancouver, Richmond, North Shore, and Squamish, the organization runs approximately 63 residential beds across five facilities, 25 independent housing units for women and dependent children through Harbour House, and the Storeys Housing affordable housing community. Programs are licensed under the Community Care and Assisted Living Act in BC and span 30-90 day bed-based residential recovery, the TPOCC outreach counselling program offering up to 12 free individual sessions, and an Aftercare relapse-prevention program. The organization complements these services with Storeys Cafe, a non-profit social enterprise used as a job-training platform for residents in recovery.

The business model is grant-funded rather than commercial. Primary revenue comes from government contracts with Vancouver Coastal Health, BC Housing, and the Province of British Columbia, supplemented by tax-deductible donations to the Turning Point Recovery Foundation and earned income from Storeys Cafe. Program fees are determined on a confirmed-income basis, with many participants paying nothing. Client acquisition is referral-driven through the Vancouver Coastal Health network (Vancouver Detox, START, Raven Song, Onsite, Junction, Robert & Lilly Lee Community Health Centre), community partners, and self-referrals, funneled through a centralized intake process.

Operationally, the organization employs approximately 43 staff and is governed by an independent Board of Directors. Strategic leadership transitioned in 2025-2026, with Brenda Plant retiring after nearly two decades as Executive Director and Michael Volker appointed in January 2026. The organization has served over 2,000 individuals since founding, with recent capacity expansion through the July 2026 opening of a Squamish stabilization site developed in partnership with the Squamish Nation.

Name

Turning Point Recovery Society

Legal name

Turning Point Recovery Society

Website

https://turningpointrecovery.com

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

11–50 employees

Short description

Turning Point Recovery Society is a British Columbia non-profit founded in 1982 that provides licensed residential addiction recovery, supportive housing, and free community counselling across the BC Lower Mainland, operating approximately 63 treatment beds, 25 housing units for women and children, and the Storeys Cafe social enterprise, primarily funded by Vancouver Coastal Health, BC Housing, and the Province of British Columbia.

Ownership category

akta.pro rank

Product category

Addiction Recovery Services

NAICS

Residential Mental Health and Substance Abuse Facilities (623220), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Outpatient Mental Health and Substance Abuse Centers (621420), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Residential Substance Use Rehabilitation (Inpatient Rehab) (HLAFACAE)

akta.pro secondary industries

Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN), Substance Use Disorder Prevention & Recovery Services (BPAGACAE), Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO)

Keywords

• Addiction recovery services
• Residential recovery programs
• Substance abuse counselling
• Supportive recovery housing
• Non-profit recovery society

Headquarters

HQ city

Richmond

HQ country

Canada

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Government Grants and Funding: Primary funding from government sources including Vancouver Coastal Health and BC Housing for residential programs, community housing, and counselling services. Programs are licensed under the Community Care and Assisted Living Act in BC.
2. Charitable Donations: Turning Point Recovery Foundation is a registered charitable non-profit organization (Charitable Business Registration #: 86451 1191 RR0001). Accepts tax-deductible donations from individuals and organizations, including recurring monthly donations via credit card.
3. Social Enterprise - Storeys Cafe: Non-profit social enterprise operating Storeys Cafe, a ground-floor café within the Storeys Housing development. Generates revenue while providing job training opportunities for residents in recovery, supporting their reintegration into the community.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Turning Point Recovery Society is a non-profit addiction recovery society headquartered in Richmond, British Columbia, providing residential recovery programs, supportive housing, and counselling services to individuals with substance use disorders. The society operates multiple facilities across the BC Lower Mainland and runs a social enterprise (Storeys Cafe) to generate revenue that supports its mission.

Product overview

Turning Point Recovery Society operates a portfolio of addiction recovery programs and housing services across British Columbia. The core offerings include bed-based residential recovery programs (30-90 days) in Squamish, Vancouver, Richmond, and North Shore locations, complemented by community-counselling programs (TPOCC and Aftercare) that provide free individual counselling and post-treatment support. Housing programs include Storeys Housing, Reaching Home (Canada's federal homelessness strategy), and Harbour House for women with children. The organization also operates Storeys Cafe, a non-profit social enterprise that provides employment training for individuals in recovery. All programs are licensed under the Community Care and Assisted Living Act in BC and typically run 3-5 months in duration.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Recovery Programs Structured residential recovery programs for individuals with substance use disorders, delivered at facilities in the BC Lower Mainland.
• Supportive Recovery Housing Supportive housing for individuals in recovery from addiction, providing stable accommodation as part of the society's continuum of care.
• Counselling Services Counselling services for individuals affected by substance use disorders, complementing the society's residential and housing programs.
• Storeys Cafe Social enterprise café operated by the society to generate revenue that supports its addiction recovery programs.

Quantifiable outcome

• Over 2,000 individuals served since founding in 1982
• +3 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Twelve partnerships are on record, tiered core and supporting.

• Vancouver Coastal HealthcoreStrategic or Co-development PartnerPrimary healthcare system partner for addiction recovery services in BC. Collaborated on development of Squamish recovery site, providing guidance and commitment throughout the project. Serves as referral source for TPOCC program.
• BC HousingcoreStrategic or Co-development PartnerProvincial housing authority partner. Collaborates on Harbour House short-term housing program for women and children. Major funder of affordable housing initiatives.
• Squamish NationcoreStrategic or Co-development PartnerIndigenous nation partner for Squamish recovery site. Language and Cultural Affairs Department gifted the building Sḵwx̱wú7mesh name 'ta hahalhi7áw̓ txw' meaning 'a home to get well in.' Provides cultural guidance and partnership in serving Indigenous communities.
• Canadian Mental Health AssociationsupportingStrategic or Co-development PartnerNational mental health organization partner contributing to the network of support services for individuals with addiction and mental health challenges.
• Community Action InitiativesupportingStrategic or Co-development PartnerBC-based community organization partner supporting community-based responses to mental health and addiction challenges.
• City of RichmondsupportingStrategic or Co-development PartnerMunicipal partner collaborating on housing programs including Harbour House and Storeys Housing development.
• City of VancouversupportingStrategic or Co-development PartnerMunicipal partner supporting addiction recovery and housing services within Vancouver city limits.
• City of North VancouversupportingStrategic or Co-development PartnerMunicipal partner supporting North Shore recovery programs and housing initiatives.
• District of North VancouversupportingStrategic or Co-development PartnerMunicipal partner supporting North Shore addiction recovery services and housing programs.
• Lu'ma Native Housing SocietysupportingStrategic or Co-development PartnerIndigenous housing organization partner supporting housing access for Indigenous individuals in recovery.
• BC Addiction Recovery AssociationsupportingStrategic or Co-development PartnerProvincial association partner supporting addiction recovery services and industry standards.
• Storeys CafecoreStrategic or Co-development PartnerNon-profit social enterprise operated by Turning Point Recovery Society. Located at ground floor of Storeys Housing development. Provides job training and employment skills for residents in recovery, supporting community reintegration.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• PHS Community Services Society: Vancouver-based non-profit providing housing, harm reduction, and recovery services to people with substance use and mental health challenges. Directly comparable as a BC Lower Mainland non-profit delivering overlapping addiction recovery and supportive housing services, often through similar VCH partnerships.
• Pacifica Housing: Non-profit housing provider in Greater Victoria serving people experiencing homelessness and addiction recovery needs. Comparable as a BC non-profit combining affordable/supportive housing with on-site recovery and life-skills supports, often co-funded by BC Housing.
• John Volken Academy: BC-based residential long-term recovery program (up to 2 years) operating abstinence-based, peer-driven programs similar in philosophy to Turning Point's 12-Step and trauma-informed model. Directly comparable as a BC residential addiction recovery operator with similar client base.
• RainCity Housing and Support Society: Non-profit operating housing and low-barrier recovery programs across Metro Vancouver, with peer-led recovery supports and partnerships with VCH and BC Housing. Closely comparable service mix — residential recovery, supportive housing, outreach — and shared BC funder base.
• Lookout Housing and Health Society: Non-profit providing supportive housing, emergency shelters, and health services across the Lower Mainland, including substance use programming. Directly comparable as a BC non-profit with similar government funder relationships and overlapping client population.
• Watari Research Association: Vancouver-based non-profit delivering counselling, youth programs, and substance use services to at-risk populations, including outreach and harm reduction. Comparable as a BC non-profit in the addiction/counselling space with shared VCH referral pathways.

Others

• BC Housing: Provincial housing authority that funds and partners with Turning Point on Harbour House and Storeys Housing. Adjacent as the primary funder/partner rather than direct competitor; relevant for benchmarking provincial strategy and funding dynamics.
• Vancouver Coastal Health: Regional health authority that funds, refers into, and collaborates with Turning Point's recovery sites (including Squamish). Adjacent as the dominant institutional referrer/funder; relevant for understanding referral flow and contract pipeline.

Broad incumbents

• Canadian Mental Health Association - BC Division: Provincial division of a national non-profit delivering a broad portfolio of mental health and addiction recovery services across BC, including peer support and recovery housing. Listed partner of Turning Point; comparable funding base and overlapping service menu.

Emerging players

• Foundry (Providence Health): BC-wide network of youth and young adult wellness centres offering mental health and substance use services. Comparable as a publicly funded BC recovery/wellness provider, though targeted at a younger demographic and delivered in outpatient rather than residential format.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/turningpointrecoverysociety
• LinkedInlinkedin.com/company/turning-point-recovery-society

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Turning Point Recovery Society