Ugl Terziario

What Ugl Terziario does

Ugl Terziario (Federazione Terziario UGL) is a national trade union federation within Italy's UGL (Unione Generale del Lavoro) confederation, representing workers in the tertiary/services sector across commerce, retail, tourism, food and beverage, culture, casinos, modern distribution, pharmacies, commercial agents, and digital professions. Founded as part of the UGL confederation rooted in the 1950 CISNAL origins, the federation operates as a non-profit labor organization with a national secretariat in Rome and territorial structures across multiple Italian regions including Campania, Lombardy, Veneto, Liguria, Lazio, Emilia Romagna, Romagna, and Taranto.

The organization's core activities include collective bargaining at national level (CCNL renewals) and company-level (CIA), representation in labor disputes and disciplinary proceedings, advocacy with institutional bodies such as CNEL and the Ministry of Labor, and bilateral services through CAF (tax assistance) and Patronato (social security and retirement support). Recent years have seen the federation sign landmark first-ever company-level agreements with McDonald's Italia and Farmacap, and renew or extend agreements with major employers including Carrefour, Lidl Italia, Autogrill/Avolta, Federfarma, and Federculture.

Ugl Terziario's business model is non-commercial: it is funded through membership dues from affiliated workers and bilateral service revenues, with no traditional product or service pricing. The federation is led by Secretary General Luigi Giulio De Mitri Pugno and President Luca Malcotti, with a 30-employee operational core. Its value proposition centers on being a "casa del lavoratore" (workers' home) under the "Lavoro è Partecipazione" philosophy, emphasizing worker participation in company decision-making processes.

Name

Ugl Terziario

Legal name

UGL Terziario - Federazione Terziario UGL

Website

https://uglterziario.it

Company type

Private

Founded year

1950

Operating status

Operating

Headcount range

11–50 employees

Short description

Ugl Terziario is a national Italian trade union federation representing workers in the tertiary/services sector through collective bargaining, company-level agreements, and bilateral services such as CAF and Patronato.

Ownership category

akta.pro rank

Headquarters

HQ city

Roma

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales

Distribution channels1 record

Marketing channels7 records

Core offering

Ugl Terziario (Federazione Terziario UGL) is a national Italian trade union federation representing workers in the tertiary/services sector (commerce, retail, tourism, food & beverage, culture, pharmacies, modern distribution, commercial agents, and digital professions). It negotiates national collective labor contracts (CCNL), company-level collective agreements (CIA), and provides labor dispute representation, CAF (tax assistance) services, and Patronato (social security/retirement) services to affiliated workers.

Product overview

Ugl Terziario (Federazione Terziario UGL) is a national trade union federation representing workers in Italy's tertiary sector (commerce, services, tourism, and related industries). The organization provides union representation services, collective bargaining (CCNL), labor law assistance, training, and support services including CAF (tax assistance) and Patronato (social security assistance). The organization also offers forms and documentation (modulistica), news and press services, and organizes events and conferences for its members. This is a labor union organization, not a technology product company.

Differentiator

Problem solved

Functional benefit

Products and services

• National Collective Labor Contract (CCNL) Negotiation

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Twelve partnerships are on record, tiered minor and core.

• ConfcommerciominorOthers · 11 June 2026Ugl Terziario participated in Confcommercio's general assembly on June 11, 2026. The assembly focused on dialogue between businesses and workers for the country's growth. This represents institutional engagement and dialogue between the union federation and a major employer/trade association in the commerce and services sector.
• CNEL (Consiglio Nazionale dell'Economia e del Lavoro)minorOthers · 16 March 2026On March 16, 2026, a UGL delegation led by Secretary General Paolo Capone met with CNEL President Renato Brunetta and President Michele Tiraboschi. Ugl Terziario Secretary General Luigi Giulio De Mitri Pugno and secretaries Silvia Olivari, Amedeo Gismondi, and Cristiano Bonelli participated. The meeting addressed labor relations and institutional dialogue.
• McDonald's ItaliaminorStrategic or Co-development Partner · 21 October 2025On October 20, 2025, Ugl Terziario signed the first-ever company-level collective agreement (CIA) for McDonald's Italia. This represents a landmark first collective agreement between Ugl Terziario and the fast-food chain in Italy.
• FederfarmacoreStrategic or Co-development Partner · 21 July 2025Federfarma is the federation representing Italian pharmacy owners. On July 21, 2025, Ugl Terziario reached an agreement with Federfarma regarding the current agreement for employees of private pharmacies. This follows Ugl Terziario's signing of the first-ever company-level collective agreement (CIA) for Farmacap (Rome's municipal pharmacies) in January 2025 after 20 years.
• Farmacap (Rome Municipal Pharmacies)coreStrategic or Co-development Partner · 21 July 2025On January 29, 2025, Ugl Terziario signed the first-ever company-level collective agreement (CIA) for Farmacap, Rome's municipal pharmacy company, after 20 years without such an agreement. The agreement was signed by Ugl Terziario secretaries Simone Marazziti, Cristiano Bonelli, and Emiliano (last name not provided).
• ANASFIM (Associazione Nazionale Aziende Servizi di Field Marketing)minorStrategic or Co-development Partner · 8 July 2025ANASFIM, affiliated with Confesercenti, signed a Protocol of Understanding with Ugl Terziario on June 25, 2025, and renewed their joint commitment on July 14, 2025 for the development and stability of the Operational Marketing sector. The agreement aims to regulate field marketing labor relations and sector stability.
• Autogrill / Nuova Sidap / Gruppo AvoltacoreStrategic or Co-development Partner · 2 July 2025Ugl Terziario signed a collective company agreement hypothesis (CIA) with Autogrill Italia and Nuova Sidap on December 23, 2024. On July 2, 2025, a national meeting was held regarding information rights and industrial relations for Gruppo Avolta (Autogrill's parent company).
• CarrefourcoreStrategic or Co-development Partner · 20 June 2025Ugl Terziario has an ongoing relationship with Carrefour regarding company-level collective agreements (CIA). On June 20, 2025, the two parties met for information rights discussions. On March 30, 2026, a CIA extension (proroga) was signed extending the collective agreement through June 30, 2026, signed by Secretary General Luigi Giulio De Mitri Pugno and Organizing Secretary Amedeo Gismondi for Ugl Terziario.
• EnasarcominorOthers · 28 May 2025Ugl Terziario endorsed the 'Agenti Cresciamo Uniti' list for the Enasarco elections held from June 6–16, 2025. Enasarco is the Italian national social security fund for commercial agents. Ugl Terziario's support represents advocacy for commercial agents represented under its aegis.
• BekominorStrategic or Co-development Partner · 15 April 2025Ugl Terziario signed an agreement with Beko (an appliance manufacturer) in April 2025. The agreement reportedly reduced layoffs (esuberi ridotti), included significant investments, and outlined a long-term strategy.
• Lidl ItaliacoreStrategic or Co-development Partner · 21 February 2025On February 21, 2026, Ugl Terziario successfully concluded negotiations with Lidl Italia, signing the hypothesis of agreement for a new company-level collective agreement (integrativo aziendale). The union was actively engaged in renewal talks that began in late 2024.
• FederculturecoreStrategic or Co-development Partner · 14 July 2022Federculture is a key sectoral employer association in the culture and arts sector. Ugl Terziario is a signatory union for the Federculture CCNL (collective national labor contract). The two organizations have been engaged in ongoing CCNL renewal negotiations since 2022, with Ugl Terziario actively participating in negotiation rounds (November 2022, December 2022, July 2025, November 2025, March 2026). Federculture renewed its CCNL in December 2022 and negotiations for the next renewal were ongoing as of 2026.

Recent moves7 records

Expansion highlights4 records

Direct peers

• UIL (Unione Italiana del Lavoro): Third major Italian confederation; its tertiary-sector federations (UILTuCS, UILCom) directly contest the same employer associations and CCNL tables that Ugl Terziario engages.
• CISL (Confederazione Italiana Sindacati Lavoratori): Second-largest Italian confederation; operates sectoral federations (e.g., FISASCAT) that overlap directly with Ugl Terziario's tertiary-sector remit and bargain on competing CCNLs.
• FILCAMS-CGIL: CGIL's category federation for commerce, tourism, and services; the most direct competing federation for tertiary-sector CCNLs and CIAs that Ugl Terziario negotiates.
• FISASCAT-CISL: CISL's federation for commerce, tourism, and services; competes head-to-head with Ugl Terziario at the same bargaining tables for the same employer associations.
• CISAL (Confederazione Italiana Sindacati Autonomi Lavoratori): Smaller autonomous Italian confederation operating in the same tertiary-sector niche; competes for the same autonomous-union member base and minor CCNL signatories.
• CGIL (Confederazione Generale Italiana del Lavoro): Italy's largest trade union confederation; competes directly for representation and bargaining rights across all sectors including the tertiary/services segment that Ugl Terziario covers.
• UILTuCS (UIL): UIL's tertiary-sector federation covering commerce, tourism, and services; a like-for-like competitor for member sign-ups and CCNL signatures in Ugl Terziario's core market.

Broad incumbents

• UGL (Unione Generale del Lavoro): Parent confederation of Ugl Terziario; broader portfolio of sectoral federations (metalmeccanici, chimici, scuola, etc.) gives it a wider remit but the tertiary federation is its commercial-services arm.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@FederazioneTerziarioUGL
• Facebookfacebook.com/UglSettoreTerziario
• LinkedInlinkedin.com/company/ugl-terziario
• Instagraminstagram.com/ugl_terziario

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ugl Terziario