Urban Office

Name

Urban Office

Legal name

PT. Urban Kreasi Bersama

Website

https://urbanoffice.co.id

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Flexible Workspace Services

NAICS

Administrative and Support Services (561), Office Administrative Services (561110), Office Administrative Services (56111)

SIC

Services-Facilities Support Management Services (8744), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Office Property Management (BPAJAGAA)

akta.pro secondary industries

Workplace & Office Support Services (Reception/Mailroom/Porterage/Helpdesk) (IMAIAAAD), Workplace Technology & Smart Office Support (Room Booking Systems, IT/AV Liaison) (IMAIALAK)

Keywords

• Virtual office services
• Flexible workspace solutions
• Coworking space rentals
• Serviced private offices
• Meeting room rentals

Headquarters

HQ city

Surabaya

HQ country

Indonesia

HQ region

Asia

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Marketing or Sales, Technology or R&D

Revenue model

1. Virtual Office Subscriptions: Monthly rental of prestigious business address with mail handling and meeting room quota included. Starting from Rp 385,000/month.
2. Private Office Rentals: Fully furnished private office spaces with AC, security, and exclusivity for teams. Starting from Rp 4,000,000/month.
3. Meeting Room Rentals: Hourly rental of premium meeting rooms with projector, whiteboard, fast internet, and complimentary drinks. Starting from Rp 125,000/hour.
4. Coworking Space Access: Flexible communal workspace access by hour (Rp 10,000/hour), daily (Rp 45,000/day), or monthly (Rp 750,000/month) with free flow coffee and tea.
5. Event Space Rental: Large event venues for seminars, workshops, and business training. Starting from Rp 45,000 per pax.
6. Business Services: Company establishment (PT/CV/PMA), business licensing, tax and accounting services bundled with virtual office packages.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Urban Office provides flexible workspace solutions across Indonesia, including virtual offices with prestigious business addresses, fully furnished private offices, hourly meeting rooms, coworking spaces, event spaces, and shared desk rooms. The offerings are bundled with integrated business services covering company registration (PT/CV/PMA), licensing, tax, and accounting. Customers manage their workspace usage through the My Urban Office mobile application, which delivers real-time booking, billing, and mail notifications.

Product overview

Urban Office is a flexible workspace and business solution platform operating across Indonesia. The core portfolio consists of six interconnected workspace products: Virtual Office (prestigious address and mail handling), Private Office (furnished dedicated offices), Meeting Room (hourly rentable conference spaces), Event Space (seminar and workshop venues), Coworking Space (communal hot-desk seating), and Sharing Room Office (personal desk in shared room). These are complemented by an integrated suite of business services — including company registration (PT, CV, PMA), business licensing, and tax and accounting — all accessible under one roof. The My Urban Office mobile application serves as the digital hub enabling real-time booking, billing, and communication across all services.

Differentiator

Problem solved

Functional benefit

Products and services

• Virtual Office Provides a prestigious legal business address with mail handling and included meeting room quota, enabling businesses to establish a professional presence without a physical office. Targeted at startups, SMEs, and corporations needing a registered PKP-compliant address.
• Private Office Fully furnished, air-conditioned private office space that is exclusive and secure for dedicated team use. Targeted at SMEs and corporate teams needing a fully private, ready-to-use office.
• Meeting Room Premium meeting room equipped with projector, whiteboard, high-speed internet, and complimentary beverages, available for hourly rental. Targeted at businesses hosting client meetings, training sessions, or workshops.
• Event Space Large, representative venue suitable for seminars, workshops, and business training events, charged per person. Targeted at organizations running corporate events and training programs.
• Coworking Space Communal hot-desk workspace with flexible hourly, daily, and monthly access plans, featuring high-speed fiber internet and complimentary coffee and tea. Targeted at freelancers, remote workers, and traveling professionals.
• Sharing Room Office Private personal desk space within a shared office room, offering a cost-effective alternative to a fully private office. Targeted at solo professionals and small teams needing a dedicated desk at lower cost.
• Business Services (Company Registration, Licensing, Tax & Accounting) Integrated business support services including legal establishment of PT/CV/PMA companies, business licensing and amendments, and consolidated accounting and tax reporting. Targeted at startups and SMEs needing end-to-end business setup and compliance.
• My Urban Office Mobile Application Smart mobile application for clients enabling real-time office monitoring, instant push notifications for incoming mail, transparent meeting room booking, and integrated monthly billing and transaction management. Targeted at all Urban Office customers for self-service workspace management.

Quantifiable outcome

• 5000+ active clients including startups, SMEs, and global corporations

Named customers11 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Four partnerships are on record, tiered core and minor.

• Flaz TaxcoreOthers
• FrezcupminorOthers
• Graha VisiminorOthers
• PT Integre Mahakarya EstetikaminorOthers

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• IWG (Regus / Spaces): IWG operates the Regus, Spaces, and HQ brands globally with established Indonesian presence. It is a broader incumbent offering virtual offices, meeting rooms, and coworking — comparable for enterprise virtual office and meeting room demand.
• WeWork Indonesia: WeWork operated premium coworking and office space in Jakarta before scaling back, but remains a benchmark global flexible workspace brand. It is a broader incumbent with overlapping product offerings and competes for the same enterprise clientele Urban Office targets.
• The Executive Centre: The Executive Centre is a premium serviced office and coworking operator across Asia-Pacific, including Jakarta. It is a broader incumbent providing virtual offices and meeting rooms for multinationals — directly relevant for the same enterprise address-rental demand.
• JustCo: JustCo is a major Asia-Pacific flexible workspace operator with presence in Singapore, Jakarta, and other Southeast Asian cities. As a broader incumbent, it targets the same multinational enterprise segment Urban Office serves in Indonesia.

Direct peers

• vOffice Indonesia: vOffice is one of Indonesia's largest virtual office and serviced office operators with extensive Jakarta coverage and multiple branches. It is a direct competitor for virtual office, PKP-eligible address, and meeting room services that constitute Urban Office's core.
• CoHive: CoHive is an Indonesian flexible workspace provider with multiple locations in Jakarta and other major cities, offering coworking, private offices, and virtual office services to SMEs and enterprises — directly comparable to Urban Office's product portfolio.
• EV Hive: EV Hive is an Indonesian coworking and virtual office operator serving startups and SMEs with workspace solutions across multiple Indonesian cities. It is a direct peer competing for the same SMB and startup virtual office segment.
• GoWork: GoWork is Indonesia's largest premium coworking operator offering private offices, virtual offices, meeting rooms, and event spaces across Jakarta, Bali, and Surabaya. It is the most direct competitor to Urban Office's core offering and geographic footprint.
• COLONY Indonesia: COLONY operates premium coworking, private offices, and virtual office services primarily in Jakarta targeting professionals and SMEs. It is a comparable Indonesian coworking brand competing for similar mid-market and enterprise clients.

Regional players

• 1010 Hub: 1010 Hub is an Indonesian flexible workspace operator with locations in Jakarta and surrounding areas offering coworking, virtual office, and private office services — comparable regional player in the same address-rental and workspace categories.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/urbanofficeid

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Urban Office