What Vab Fleet Services NV does

VAB NV (operating as Vab Fleet Services NV) is Belgium's largest mobility organization, founded in 1924 and headquartered in Zwijndrecht. The company operates a multi-product mobility services platform serving both individual consumers (B2C) and business fleet operators (B2B) across Belgium, Luxembourg, and border regions with 1,500+ employees. VAB organizes its business around five service pillars: (1) breakdown assistance and insurance covering cars/motorcycles, bicycles, and wheelchairs, plus travel and cancellation insurance; (2) driving school services for cars, motorcycles, trucks, and buses; (3) mobility services including fuel cards, vignettes, vehicle diagnostics, and tires; (4) certified used car sales with 230-point inspection and one-year warranty; and (5) B2B fleet services under the VAB-Automotive Solutions division (operational since 2004) covering transport, pool management, and remarketing. The company also runs the VAB-Club loyalty program and the annual VAB Bike of the Year competition (12th edition in 2026).

The company monetizes through a hybrid of recurring subscription revenue (annual insurance and combined Pech+Reis contracts ranging from €104 to €357 per year), one-time transactions (used car sales), professional services (driving lessons, B2B training, consulting, mystery shopping), and managed services (fleet management, transport logistics, pool management, remarketing). Core technology consists of a 24/7 alarm center, the Mijn VAB online portal for account management, the VAB Pechverhelping mobile app for breakdown requests, and an e-commerce webshop. The KBC Verzekeringen partnership is structurally important — KBC underwrites the insurance warranties for travel, cancellation, and combined products while VAB delivers the underlying mobility services.

VAB distributes through direct channels including its vab.be website, 14+ physical offices across Flanders, Wallonia, and Brussels, dedicated B2B account management, and used car showrooms, supplemented by the VAB-Club loyalty program and digital marketing through VAB Magazine, social media (Facebook, Instagram, YouTube, X, LinkedIn), email newsletters, and events. Operational scale includes 1,000+ experts, 40+ transport trucks, and 1,000+ customer respondents in the 2025 internal satisfaction survey (which produced a 9.3/10 score). The company reports a 2025 customer satisfaction score of 9.3/10 from 9,000 respondents and operates without external institutional investors as a privately held Belgian public limited company (NV).

Name

Vab Fleet Services NV

Legal name

VAB NV

Website

https://vabfleetservices.be

Company type

Private

Founded year

1924

Operating status

Operating

Headcount range

11–50 employees

Short description

VAB NV is Belgium's largest mobility organization, founded 1924, providing breakdown assistance, travel insurance, driving school, used car sales, and B2B fleet services (transport, pool management, remarketing) to consumers and enterprise fleet operators across Belgium and Luxembourg with 1,500+ employees.

Ownership category

akta.pro rank

Product category

Mobility Services

NAICS

Automotive Equipment Rental and Leasing (5321)

SIC

Transportation Services (4700), Services-Automotive Repair, Services & Parking (7500)

akta.pro primary industry

Fleet Management Services (Lifecycle, Compliance, Safety, Driver Programs) (TLABAHAJ)

Keywords

• Roadside assistance services
• Travel insurance products
• Driving school lessons
• Fleet management solutions
• Mobility services platform

Headquarters

HQ city

Zwijndrecht

HQ country

Belgium

HQ region

Europe

Offices14 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Annual Insurance Subscriptions: Year contracts for travel insurance, breakdown assistance, and cancellation insurance with annual billing cycles. Products include Reisverzekering (from €104/year), Annulatieverzekering (from €171/year), and combined Pech + Reis packages (from €303.45/year)
2. Driving School Services: Comprehensive driving lessons for cars (B), motorcycles (A1, A2, A), trucks (C, CE), and buses (D), including theory exams and refresher courses
3. Used Car Sales: Sale of certified pre-owned vehicles with 230-point inspection, 1-year warranty, and included maintenance services
4. Fleet Management Services: B2B services including fleet tank cards, fleet management, transport logistics, pool vehicle management, and remarketing for company fleets
5. Training & Consulting: B2B technical training, driving safety courses (defensive driving, eco-driving, electric driving), automotive consulting, and mystery shopping services
6. Membership Program: VAB-Club membership offering exclusive benefits including fuel discounts, car sharing (Cambio), driving school discounts, and preferential pricing on maintenance services

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

VAB is Belgium's largest mobility organization, providing 24/7 roadside assistance for cars, motorcycles, bicycles, and wheelchairs, alongside travel and cancellation insurance products. The company also operates a driving school (VAB Rijschool) for car, motorcycle, truck, and bus licenses, sells certified pre-owned vehicles, and runs a B2B division (VAB-Automotive Solutions) offering fleet breakdown insurance, fuel cards, vehicle transport, pool management, remarketing, and automotive training/consulting services.

Product overview

VAB operates as a comprehensive mobility organization offering a multi-product portfolio structured around five main service pillars: (1) Breakdown Assistance & Insurance covering auto/motorcycle, bicycle, and wheelchair breakdown assistance plus annual and temporary travel and cancellation insurance; (2) Driving School offering lessons for cars, motorcycles, trucks, and buses along with B2B driver training programs; (3) Mobility Services including fuel cards, vignettes/toll badges, vehicle diagnostics, and tire services for both consumer and fleet customers; (4) Used Car Sales featuring 230-point inspected vehicles with warranty and financing; and (5) B2B Services under VAB-Automotive Solutions encompassing breakdown insurance for fleets, fleet mobility solutions (fuel cards, charging cards), logistics (transport, pool management, remarketing), and training & consulting services. VAB-Automotive Solutions, operational since 2004, provides integrated solutions for transport, pool management, and remarketing of new and used vehicles. The company also operates a loyalty program (VAB-Club) offering member benefits across its product range.

Differentiator

Problem solved

Functional benefit

Brands

• VAB-Magazine: VAB's digital magazine platform covering mobility, travel, and automotive content

Products and services

• Pechverhelping Auto/Motor Jaar Annual breakdown assistance coverage for cars and motorcycles, providing roadside assistance, towing, and repair services for individual consumers.
• Pechverhelping Fiets Jaar Annual breakdown assistance coverage for bicycles, providing support for cyclists experiencing mechanical issues for individual consumers.
• Pechverhelping Rolstoel Jaar Annual breakdown assistance coverage for wheelchairs, providing mobility support for wheelchair users.
• Reisverzekering Jaar Annual travel insurance providing medical cost coverage, repatriation, and search and rescue coverage, starting from €104/year for individual consumers and families.
• Annulatieverzekering Jaar Annual cancellation insurance covering reimbursement for cancelled or interrupted trips, starting from €171/year for individual consumers.
• Reisverzekering Tijdelijk Temporary travel insurance for short trips, providing coverage for medical costs and repatriation for individual consumers.
• Annulatieverzekering Tijdelijk Temporary cancellation insurance for single trips, covering reimbursement for cancelled travel for individual consumers.
• VAB Rijschool Driving school offering lessons for cars (B), motorcycles (A1, A2, A), scooters (AM), trucks (C, CE), and buses (D), plus professional training for companies.
• VAB Tweedehandswagens Used car sales with 230-point inspection, one-year warranty, and mobility guarantee for individual consumers, including digital showroom and financing options.
• VAB-Club Membership Membership loyalty program offering benefits including fuel card discounts, car sharing with Cambio, driving school discounts, and reduced maintenance prices for individual consumers.
• Pechverhelping & Verzekeringen B2B Business breakdown assistance and insurance solutions for small fleets (≤5 vehicles) and large fleets (>5 vehicles) for corporate clients.
• VAB Transport Vehicle transport services with over 40 trucks covering Belgium, Luxembourg, and border regions, offering single unit, groupage, and full loads with documented risk transfer for B2B customers.
• Poolbeheer Fleet pool management services including centralized parking facilities, neutral inspection reports, vehicle preparation, and online monitoring tools for B2B customers.
• VAB Remarketing Vehicle remarketing services for managing the sale of new and used company vehicles for B2B customers.
• Rijvaardigheidsopleidingen B2B Company driver training including defensive driving, anticipatory driving, eco-driving, electric driving, and safety day training for B2B customers.

Quantifiable outcome

• Customer satisfaction score of 9.3/10 measured in 2025 via internal customer survey with 9,000 respondents
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• KBC VerzekeringencoreStrategic or Co-development PartnerKBC Verzekeringen provides the insurance warranties for VAB's travel insurance products including travel insurance, cancellation insurance, and combined packages. VAB performs the breakdown assistance services while KBC underwrites the insurance coverage. This partnership combines VAB's mobility expertise with KBC's insurance capabilities.
• Circuit ZolderminorStrategic or Co-development PartnerCircuit Zolder serves as the test venue for the VAB Bike of the Year competition, providing the race track for initial testing of e-bikes before road testing on bike paths and public roads.
• GezinsbondminorStrategic or Co-development PartnerFamily organization partnership for VAB Bike of the Year testing, specifically for the longtail bike category where parents with children form the test panel.
• KBC AutoleaseminorGTM or Marketing PartnerSponsor partner for the VAB Bike of the Year 2026 competition, supporting the annual e-bike awards event.
• Fleet TVminorGTM or Marketing PartnerMedia partner for the VAB Bike of the Year 2026 competition covering fleet and mobility news.
• SkodaminorGTM or Marketing PartnerSponsor partner for the VAB Bike of the Year 2026 competition.
• CambiominorGTM or Marketing PartnerCar sharing partner offering VAB-Club members preferential rates for car sharing services through the VAB-Club membership program.
• TrustpilotminorChannel Partner/ Reseller/ DistributorReview platform partner where VAB collects and displays customer feedback and reviews on their service quality.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• ADAC: Germany's dominant automobile club with 20M+ members providing roadside assistance, travel insurance, driving instruction, and fleet services. A scaled incumbent with overlapping offerings and a comparable integrated service model.
• LeasePlan: Global fleet management and vehicle leasing company offering operational leasing, fleet management, and remarketing — directly comparable to VAB-Automotive Solutions' B2B fleet services and remarketing lines.
• RAC: UK-based roadside assistance, insurance, and driving services provider with a long-established brand. Comparable integrated consumer and B2B mobility proposition, though at much larger scale.
• Allianz Assistance: Global travel insurance and assistance provider underwriting roadside and travel coverage through banking and mobility partners. Comparable to the insurance warranty layer behind VAB's subscription products.
• Arval: BNP Paribas-owned full-service vehicle leasing and fleet management provider active across Europe. Comparable to VAB's B2B pool management, fleet mobility, and remarketing offerings at larger scale.

Direct peers

• ANWB: Dutch road-users' association offering roadside assistance, travel insurance, driving school, and a broad mobility platform with millions of members. Closest international analog to VAB's integrated mobility-club model.
• DKV Mobility: European leader in fuel and service cards for fleet operators, with charging solutions for EVs. Directly comparable to VAB's Tankkaarten and Fleet Laad- en Hybride Kaarten product lines for B2B customers.
• Touring Belgium: Belgium's other major mobility organization, offering roadside assistance, travel insurance, and driver services to consumers and businesses. Most direct domestic competitor to VAB across the same product categories.

Emerging players

• Europ Assistance: International assistance and travel insurance provider active across Europe with roadside and mobility services. Competes with VAB on international travel insurance and cross-border assistance.

Regional players

• Touring Club Suisse (TCS): Swiss mobility organization delivering roadside assistance, travel insurance, driver training, and vehicle inspection. Regionally focused peer with a near-identical service portfolio to VAB.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/VABMobiliteit
• YouTubeyoutube.com/@VAB.belgie
• Facebookfacebook.com/VAB
• Instagraminstagram.com/vab.belgie
• LinkedInlinkedin.com/company/vab-fleet-services-nv

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vab Fleet Services NV