Vcomm

What Vcomm does

Vcomm is the trading identity of Koesio Belgique, a Belgian digital services company (ESN — Entreprise de Services du Numérique) that operates as a wholly-owned subsidiary of the French group Groupe C'PRO. The company sells an integrated five-pillar solution portfolio — Impression (managed print services), Gestion Documentaire (document management and electronic document processing), Communication (telecom and unified communications), Sécurité (cybersecurity), and Informatique (IT infrastructure) — primarily to small and medium enterprises and to local government authorities in Belgium and Luxembourg. Distribution is run through a direct B2B field sales model anchored by physical branch offices in Gosselies (headquarters), Brussels, and Luxembourg, with service delivery supported by an 1,800 m² logistics center at Heppignies and integrated into the wider Koesio group's 180+ agency network across France, Belgium, and Luxembourg.

The underlying technology stack is centered on Canon ImageRUNNER Advance multifunction devices with touchless activation and the Business Print mobile application, supplemented by third-party document management platforms (Therefore by Canon, Powerged, Powerscan) and Promethean ActivPanel interactive displays for meeting and classroom environments. Service delivery is fully internalized rather than outsourced, allowing the company to position a single point of contact across all five solution pillars. Revenue mechanics combine professional services, recurring managed print contracts (multi-function printer sales, leasing, and maintenance), and transactional support (e.g., remote assistance billed at €28 per 15 minutes). Marketing is conducted through a mix of direct field sales, newsletters, LinkedIn, and substantial regional sports sponsorships, including the Rugby World Cup 2023 and four Belgian football clubs, reinforcing local proximity to the SME and public-sector buyer.

Historically, Vcomm / Koesio Belgique was previously known as Davin S.A., founded as a Belgian provider of printing, document management, IT, communication, and security services. Groupe C'PRO acquired Groupe Davin in July 2021 as its first international expansion move, and the Belgian entity was rebranded to Koesio Belgique on 17 January 2022, with a new Luxembourg agency opened the following month.

Name

Vcomm

Legal name

Koesio Belgique

Website

https://vcomm.be

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

11–50 employees

Short description

Vcomm is the trading identity of Koesio Belgique, a Belgian digital services subsidiary of France's Groupe C'PRO, offering managed print, document management, telecom, IT, and cybersecurity solutions to SMEs and local government authorities in Belgium and Luxembourg via direct B2B field sales.

Ownership category

akta.pro rank

Product category

Managed Digital & IT Services

NAICS

Computer Systems Design and Related Services (54151), Office Machinery and Equipment Rental and Leasing (532420)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Miscellaneous Equipment Rental & Leasing (7350)

akta.pro primary industry

Contract Lifecycle Management (CLM) & Document Automation (BPAEAPAD)

akta.pro secondary industry

Web Content Management (WCM) & Experience Platforms (Content Services) (HDAEAGAK)

Keywords

• Managed print services
• Document management solutions
• IT infrastructure services
• Cybersecurity solutions
• Unified communications services

Headquarters

HQ city

Gosselies

HQ country

Belgium

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Digital Services: IT services, document management, printing solutions, communication and security services for SMEs and local government
2. Managed Print Services: Multi-function printer sales, leasing, and maintenance services

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Vcomm (Koesio Belgique) delivers integrated digital services to Belgian and Luxembourg SMEs and local public-sector organizations, bundling managed print, document management/GED, unified communications, IT infrastructure and cybersecurity into a single-vendor offering. Services are delivered and supported by directly-employed field technicians across local branch offices, with managed print contracts structured as recurring subscriptions and remote/onsite assistance available on a metered basis.

Product overview

Koesio operates as an IT services company (ESN - Entreprise de Services du Numérique) offering an integrated suite of five core solutions: Impression (managed print services), Gestion Documentaire (document management/GED), Communication (telecom services), Sécurité (cybersecurity), and Informatique (IT infrastructure). The portfolio includes Canon multifunction devices with mobile Business Print applications, Therefore document workflow software, Powerged electronic document management, and Promethean interactive displays. Services target SMEs and local government authorities across Belgium, Luxembourg, and France through a network of over 180 local agencies.

Differentiator

Problem solved

Functional benefit

Products and services

• Impression (Managed Print Services)
• Gestion Documentaire (Document Management)
• Communication (Unified Communications & Telecom)
• Sécurité (IT Security)
• Informatique (IT Infrastructure Services)
• bePROACTIV Support & Maintenance Services

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature1 record

Partnerships

Eight partnerships are on record, tiered minor and core.

• ImaprosminorChannel Partner/ Reseller/ DistributorPartner involved in the Koesio Belgium launch in January 2022, providing reactive support during the transition
• Royal Charleroi Sporting ClubminorOthersBelgian football club partnership for local visibility and sports sponsorship
• Standard de LiègeminorOthersBelgian football club partnership for local visibility
• Royale Union Saint-GilloiseminorOthersBelgian football club partnership for local visibility
• RFC SeraingminorOthersBelgian football club partnership for local visibility
• Rugby World Cup 2023coreGTM or Marketing PartnerOfficial Supporter of Rugby World Cup France 2023; providing refurbished printing equipment to stadiums and organizing teams; aligned with company's RSE commitments and territorial presence
• France 2023 Rugby TourminorGTM or Marketing PartnerThe Rugby Tour train traveling to 50 French cities to promote the Rugby World Cup 2023
• CanoncoreTechnology or IntegrationPrimary technology partner for printing solutions; Canon ImageRUNNER ADVANCE product line; Business Print mobile application

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Devoteam: European IT consultancy and managed services group with Benelux operations covering digital workplace, infrastructure and security — broader than Vcomm but competes for the same SME and public-sector digital transformation mandates.
• Sharp Electronics Benelux: Global office technology vendor with MFPs, interactive displays and document solutions in the Benelux market; broader portfolio than Vcomm but directly overlaps on the print and meeting-room display categories.

Others

• Koesio (group): French parent group of Vcomm (180+ agencies, 2,700+ collaborators); not a direct competitor but the strategic and operational parent whose roadmap, brand and group contracts directly shape Vcomm's positioning.

Regional players

• Topaz (Belgian IT services): Belgian IT services provider focused on document management, printing and digital workplace solutions for public sector and enterprise — a regional competitor to Vcomm in the same Belgian customer segments.

Direct peers

• Konica Minolta Business Solutions: Global manufacturer of multifunction printers and managed print services with direct operations in Belgium, bundled with document management and IT services — competes head-to-head with Vcomm's Canon-based print and document offering.
• Ricoh Belgium: Managed print services and document workflow solutions provider with a Belgium sales and service operation, targeting the same SME and public sector customers as Vcomm.
• Xerox Belgium: Managed print services and document management vendor with Belgian presence; competes with Vcomm on multi-function device fleets, MPS contracts and digital document workflow for SMEs and local government.
• Econocom: Belgium-headquartered European IT services and digital transformation provider serving SMEs, large enterprises and public sector across document management, workplace and infrastructure — directly comparable to Vcomm's converged-services model in the Benelux market.
• Bechtle: Large European IT services and managed print provider with a Benelux presence, offering IT infrastructure, document management and workplace services to mid-market and public sector — directly comparable business model and customer base to Vcomm.
• ALSO Group: European IT distribution and services group with Benelux operations covering printing, document management and cloud services — comparable to Vcomm in scope of offerings, though operating at a larger, more distribution-led scale.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/vcomm_2

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vcomm