Veilig Thuis Gelderland-Midden

What Veilig Thuis Gelderland-Midden does

Veilig Thuis Gelderland-Midden is a Dutch non-profit foundation (stichting) established in 2015 and designated as one of 25 regional advies- en meldpunten (advice and reporting centres) for domestic violence and child abuse under the national Wet maatschappelijke ondersteuning framework. The foundation serves the 15 municipalities of the Gelderland-Midden region and operates from three regional teams with a headcount of approximately 74 employees. Its statutory mandate covers receipt and triage of reports, professional advice to citizens and chain partners, investigation where mandated, issuance of temporary house bans (with up to 1.5 years of subsequent safety monitoring), and a dedicated vertrouwensarts (trusted physician) advisory function.

The service portfolio is delivered free of charge through a 24/7 omnichannel advice line (telephone, chat, and secure email via Zivver) augmented by Tolkcontact Teletolk for deaf and hard-of-hearing clients and multilingual materials in English, Arabic and Turkish. Beyond crisis intake, the foundation runs structured education and training programmes — 121 sessions reaching roughly 3,000 professionals in 2025 — and has launched the Signalenwaaier Mensenhandel (September 2024), a signal-detection tool for human trafficking. It maintains ISO 9001 certification and operates a radarfunctie that consolidates up to 20 years of household history to detect abuse patterns.

Veilig Thuis Gelderland-Midden is funded entirely through public municipal contributions channelled via VGGM (Veiligheids- en Gezondheidsregio Gelderland-Midden), the administrative body responsible for the catchment. There is no fee income from end users, no commercial pricing model, and no philanthropic fundraising described in the input. Chain partners — Moviera, hospitals, schools, police, and (from 2026) kraamverzorgers — operate as referral and intervention collaborators rather than paying customers. The revised Handelingsprotocol 2026 takes effect on July 1, 2026, aligning the organisation with the national procedural standard.

Name

Veilig Thuis Gelderland-Midden

Legal name

Stichting Veilig Thuis Gelderland-Midden

Website

https://veiligthuisgm.nl

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

51–100 employees

Short description

Veilig Thuis Gelderland-Midden is a Dutch non-profit foundation and statutorily mandated advice and reporting centre for domestic violence and child abuse, serving 15 municipalities in the Gelderland-Midden region via free 24/7 crisis support, safety interventions, and professional training.

Ownership category

akta.pro rank

Product category

Domestic Violence and Child Abuse Support Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925)

SIC

Services-Educational Services (8200), Services-Management Services (8741)

akta.pro primary industry

Protection Services (GBV, Child Protection, Legal Aid) (BPADADAH)

akta.pro secondary industry

Protection Services (GBV, Child Protection, Safeguarding) (BPADAHAF)

Keywords

• Domestic violence advice
• Child abuse reporting
• Family safety services
• Violence prevention hotline
• Social case management

Headquarters

HQ city

Arnhem

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Public Funding / Municipal Contributions: Veilig Thuis Gelderland-Midden is funded through public municipal contributions as part of the Veiligheids- en Gezondheidsregio Gelderland-Midden (VGGM). It is a statutory body under administrative responsibility of VGGM, which is funded by the 15 municipalities in the Gelderland-Midden region. No commercial revenue model.

Go-to-market motion1 record

Distribution channels6 records

Marketing channels5 records

Core offering

Veilig Thuis Gelderland-Midden is a regional, government-mandated advice and reporting centre (Stichting) for domestic violence and child abuse, operating under the administrative responsibility of Veiligheids- en Gezondheidsregio Gelderland-Midden (VGGM). It provides a 24/7 toll-free telephone advice line (0800-2000), secure online chat, professional reporting tools, statutory investigations, administration of temporary house bans, safety monitoring, and education/training for professionals across 15 municipalities in the Gelderland-Midden region.

Product overview

Veilig Thuis Gelderland-Midden is a government-mandated advice and reporting center (advies- en meldpunt) for domestic violence and child abuse, operating as one of 25 regional Veilig Thuis organizations in the Netherlands. The core offering is a 24/7 toll-free hotline and reporting system (0800-2000) backed by structured investigation and safety management services. The main service portfolio comprises: the Adviesfunctie/Meldprocedure (advice and reporting hotline and form), the Onderzoek and Voorwaarden & Vervolg investigation/safety-monitoring services, the Tijdelijk Huisverbod (temporary restraining order administration), and the Handelingsprotocol (national action protocol governing all 25 VT organizations). Supporting modules include Voorlichting & Scholing (professional education and meldcode training), the Signalenwaaier Mensenhandel (human trafficking recognition tool), the Vertrouwensarts (trusted physician advisory), and digital accessibility services including Zivver secure email and Tolkcontact Teletolk for deaf/hard-of-hearing users. Services are accessible via phone, chat, and secure online channels, with materials available in Dutch, English, Arabic, and Turkish.

Differentiator

Problem solved

Functional benefit

Products and services

• Advice and Reporting Hotline (Adviesfunctie) 24/7 toll-free telephone advice line (0800-2000) and chat for residents of the Gelderland-Midden region to anonymously seek advice or report domestic violence and child abuse.
• Professional Reporting Service (Meldprocedure) Structured intake and assessment of reports from professionals (educators, healthcare workers, social workers, police) concerning domestic violence or child abuse, conducted via secure channels.
• Temporary House Ban Administration (Tijdelijk Huisverbod) Statutory administrative process under the Wet tijdelijk huisverbod to issue and enforce a 10-day temporary restraining order removing a perpetrator from the home in cases of serious domestic violence.
• Investigation Service (Onderzoek) In-depth investigation of reported domestic violence and child abuse cases following the new national Handelingsprotocol (effective 1 July 2026) and existing legal framework.
• Safety Conditions and Follow-up Monitoring (Voorwaarden & Vervolg) Ongoing case management including setting safety conditions, coordinating follow-up support, and monitoring whether households achieve and maintain safety over time.
• Professional Education and Training (Voorlichting & Scholing) Education, training, and information sessions on recognising, addressing, and reporting domestic violence and child abuse, delivered to professionals such as teachers, healthcare workers, social workers, and community partners.
• Trusted Physician Advisory Service (Vertrouwensarts) Specialist medical advisory role providing clinical expertise on health-related aspects of domestic violence and child abuse cases, and advising healthcare professionals and case workers.
• Human Trafficking Signal Recognition Tool (Signalenwaaier Mensenhandel) Pocket card fan (signalenwaaier) used by frontline professionals to recognise signals of human trafficking, complementing the existing domestic violence and child abuse toolkit.
• Maternity Caregiver Advisory (Adviesrol Veilig Thuis voor Kraamverzorgers) Specialised advisory service for maternity caregivers (kraamverzorgers) supporting their advice and reporting role during the postpartum period, available via direct contact with Veilig Thuis.

Quantifiable outcome

• For the third consecutive year, reports and advice conversations have risen (year-over-year growth). Most reports originate from the police.
• +4 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature1 record

Partnerships

Ten partnerships are on record, tiered core and minor.

• Tolkcontact TeletolkcoreStrategic or Co-development Partner · 9 January 2025Tolkcontact Teletolk provides sign language and text interpretation services enabling deaf, hard-of-hearing, and speech-impaired individuals to contact Veilig Thuis by phone. A dedicated button on the Veilig Thuis contact page links to Tolkcontact's own portal. The service is free for callers, funded by the government.
• Veiligheids- en Gezondheidsregio Gelderland-Midden (VGGM)coreOthersVeilig Thuis Gelderland-Midden is a self-governing legal entity (zelfstandig rechtspersoon) under the administrative responsibility of VGGM. VGGM is the regional safety and health authority for Gelderland-Midden, operating multiple emergency and public health services. The partnership provides the governance and funding framework for Veilig Thuis GM.
• MovieracoreStrategic or Co-development PartnerMoviera is the shelter and support organisation for domestic violence, honour-related violence, and human trafficking in Gelderland, with locations in Arnhem, Apeldoorn, Nijmegen, and Utrecht. Veilig Thuis and Moviera work intensively together: when someone is sheltered by Moviera, Moviera also files a report with Veilig Thuis; Veilig Thuis refers victims directly to Moviera's shelter and support programmes including 'Toekomst Zonder Geweld' and 'Ouderschap blijft'.
• Landelijk Knooppunt Huwelijksdwang en Achterlating (LKHA)minorStrategic or Co-development PartnerLKHA coordinates the national campaign 'Jouw stilte is niet jouw schuld' to help families, friends, teachers, and professionals recognise signals of forced marriage and abandonment earlier and take action. Veilig Thuis GM participates in this campaign to address holiday-season risks of abandonment and forced marriage.
• Landelijk Netwerk Veilig Thuis (LNVT)coreStrategic or Co-development PartnerLNVT is the national network of all 25 Veilig Thuis organisations in the Netherlands. It develops and maintains the national Handelingsprotocol (action protocol), provides training programmes for new VT staff, and coordinates uniform working methods across all regional VT organisations. The new Handelingsprotocol 2026 takes effect 1 July 2026.
• Gemeente Ede (Municipality Ede)coreOthersMunicipality Ede has a structured cooperation agreement with Veilig Thuis Gelderland-Midden, featuring a dedicated verbindingsofficier (liaison officer) role (Roëlle Bouman and two colleagues) within Ede's Interventieteam. Maud van Huffelen of VT GM serves as the dedicated VT contact. This cooperation has significantly shortened processing times for police reports and temporary house ban follow-up, with an average of 10 police reports per week reviewed jointly.
• Rijnstate Ziekenhuis (Hospital)minorStrategic or Co-development PartnerRijnstate hospital in Arnhem holds regular safety meetings (veiligheidsoverleg) with Veilig Thuis GM to discuss concerns about the safety of children, adults, and elderly patients and determine possible follow-up steps on an anonymous basis.
• Ziekenhuis Gelderse Vallei (Hospital)minorStrategic or Co-development PartnerZiekenhuis Gelderse Vallei holds regular safety meetings (veiligheidsoverleg) with Veilig Thuis GM to discuss concerns about the safety of children, adults, and elderly patients and determine possible follow-up steps on an anonymous basis.
• Nationaal Committee for the Campaign 'Orange the World' (UN Women Netherlands)minorGTM or Marketing PartnerVeilig Thuis GM participates in Orange the World, the global UN Women campaign against violence against women and girls, held annually from 25 November (International Day Against Violence Against Women) to 10 December (Human Rights Day). During this period, the VT GM building is lit orange.
• Nationaal OmbudsmanminorOthersThe Nationale Ombudsman is the external supervisory body for citizens who are not satisfied with how Veilig Thuis has handled their complaint, or if Veilig Thuis has not responded in time.

Scale indicators6 records

Recent moves5 records

Expansion highlights6 records

Emerging players

• Slachtofferhulp Nederland: National victim-support organisation providing emotional, practical, and legal aid to victims of crime and violence. Overlaps with Veilig Thuis GM on victim-trauma support pathways but operates more broadly across crime types, not specifically domestic violence/child abuse.
• Centrum Seksueel Geweld (CSG): National network of centres providing forensic, medical, and psychosocial care to victims of sexual violence within 7 days. Overlaps with Veilig Thuis GM on sexual-abuse and honour-related violence cases but focuses on acute sexual-violence response.
• Blijf Groep: Amsterdam-based organisation offering shelter, advice, and outreach to victims of domestic abuse and their children. Comparable in target population and abuse-domain expertise, but operates as a shelter/housing provider rather than a statutory advice-and-reporting centre.

Direct peers

• Jeugdbescherming Gelderland: Regional youth-protection organisation that imposes and monitors child-protection measures. Directly comparable on child-abuse case handling and escalation pathways from Veilig Thuis GM's reports into formal protective interventions.
• Veilig Thuis Utrecht: Regional Veilig Thuis for the Utrecht safety region, delivering identical hotline, meldprocedure, onderzoek and voorwaarden & vervolg services to municipalities in its territory — a like-for-like operating peer with comparable scale and structure.
• Veilig Thuis Amsterdam-Amstelland: One of the other 25 regional Veilig Thuis organisations in the Netherlands, performing the same statutory advice-and-reporting function for domestic violence and child abuse in the Amsterdam-Amstelland region under the unified Handelingsprotocol — directly comparable in mandate, service portfolio, and operating model.
• Raad voor de Kinderbescherming: National Dutch organisation that investigates child-safety concerns and can impose child-protection measures. Overlaps directly with Veilig Thuis GM's child-abuse reporting and investigation function and frequently co-handles cases escalated by VT.
• Veilig Thuis Rotterdam-Rijnmond: A regional Veilig Thuis organisation serving the Rotterdam-Rijnmond safety region, executing the same statutory tasks (advice, reporting, investigation, temporary house ban, monitoring) under the same national protocol — directly comparable in service scope and resourcing model.

Others

• Moviera: Shelter and support organisation for domestic violence, honour-related violence, and human trafficking in Gelderland — a core operational partner of Veilig Thuis GM that receives referrals and co-files reports; comparable in client base though different in service (shelter vs. advice/reporting).

Broad incumbents

• GGD Gelderland-Midden: Regional public-health authority serving the same 15 municipalities as Veilig Thuis GM, also operating under VGGM. Overlaps on youth public-health, infectious-disease, and preventive screening touchpoints but addresses violence only as an adjacent health determinant.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/veiligthuisgelderlandmidden

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Veilig Thuis Gelderland-Midden