VETERANS IN TRANSITION

Name

VETERANS IN TRANSITION

Legal name

Veteran IT Support, Inc.

Website

https://veteransit.org

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Managed IT Services for Nonprofits

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Veterans Affairs & Military Family Services (BPAIAHAL)

Keywords

• Managed IT services
• Cybersecurity services
• Cloud communications
• Nonprofit technology support
• Veteran services technology

Headquarters

HQ city

Washington

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Core IT Services (Free Tier): Essential IT services provided at no cost to non-501(c)(3) veteran organizations in exchange for a donation receipt. Includes managed email, cybersecurity, and VoIP phone services.
2. Specialized Technical Projects: High-level technical projects and custom software solutions offered at accessible, reduced non-profit rates for organizations with complex enterprise needs. Revenue generated from these specialized services.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Veteran IT Support, Inc. provides enterprise-grade IT infrastructure and cybersecurity services — including managed email, vulnerability scanning and firewall management, cloud-based VoIP phones, and custom software development — to Veteran Service Organizations such as VFW, American Legion, and AMVETS posts in the Washington, D.C. area. Core services are delivered at no cost (in exchange for a donation receipt) while specialized projects and bespoke applications like the Custom Equipment Loan-Out System are offered at non-profit rates.

Product overview

Veteran IT Support, Inc. offers a unified suite of IT and cybersecurity services tailored for veteran service organizations (VFW, American Legion, AMVETS). The portfolio comprises four core service pillars: Managed Email (professional email hosting with security features), Cybersecurity (vulnerability scanning, firewall management, security audits), VoIP Phones (cloud-based telecommunications), and Custom Software (bespoke application development). Additionally, the company has developed a named product—the Custom Equipment Loan-Out System (Inventory System)—a purpose-built asset tracking solution featuring real-time visibility, automated accountability flags, and mobile accessibility. Core services are provided at no cost to veteran organizations in the DC area, while specialized projects and custom software are offered at non-profit rates.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Email Professional email hosting service providing secure @yourpost.org email addresses with migration, encryption, and spam filtering, designed to keep veteran service organizations compliant and protected.
• Cybersecurity Proactive cybersecurity services including vulnerability scanning, firewall management, and security audits to protect sensitive veteran member data from modern threats.
• VoIP Phones Cloud-based phone systems providing connectivity across VSO locations to ensure veteran organizations never miss calls from veterans in need.
• Custom Software Development Bespoke application development services designed to solve specific operational bottlenecks for veteran service organizations, offered at accessible non-profit rates for organizations with complex enterprise needs.
• Custom Equipment Loan-Out System A cloud-native inventory management application built on Google Cloud with 99.9% uptime that replaces paper logbooks, providing real-time asset visibility, automated accountability with overdue flags, and mobile checkout from any smartphone for veteran service organizations.

Quantifiable outcome

• 99.9% uptime for cloud-native solutions built on Google Cloud
• +1 more outcomes

Named customers4 records

Segments2 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Four partnerships are on record, tiered core.

• Department of Maryland VFWcoreStrategic or Co-development PartnerTechnical leadership and infrastructure support provided to the Department of Maryland VFW. The company helps ensure veteran organizations have enterprise-grade IT capabilities.
• VFW Post 304coreStrategic or Co-development PartnerInfrastructure support and IT services for VFW Post 304. Included in the Featured Project showcasing the Custom Equipment Loan-Out System.
• VFW Post 3285coreStrategic or Co-development PartnerInfrastructure support and IT services. The company's President, Patrick Pierson, is a Past Post Commander of this post, demonstrating deep community ties.
• FSK Post 11 (American Legion)coreStrategic or Co-development PartnerInfrastructure support and technical services for FSK American Legion Post 11.

Scale indicators1 record

Recent moves4 records

Expansion highlights3 records

Broad incumbents

• Accenture Federal Services: A large federal and defense IT services contractor providing managed IT, cybersecurity, and digital transformation. Represents the upper bound of competition for veteran-serving IT contracts at scale.
• SHI International: A large IT solutions and managed services provider serving enterprise, public sector, and nonprofit clients. Comparable as a broad-based IT services incumbent with the scale to undercut niche providers on price.
• Salesforce.org (Salesforce Nonprofit Cloud): Salesforce's nonprofit arm provides discounted CRM and case management software to mission-driven organizations, with implementation partner ecosystem. A broad incumbent in the nonprofit technology space that competes for the same customers.
• CDW Government: A large IT solutions provider serving public sector and nonprofit customers with hardware, software, and managed services. Represents the type of larger, better-capitalized competitor that could enter the VSO segment.
• Microsoft Tech for Social Impact: Microsoft's nonprofit program offers deeply discounted or free cloud, productivity, and security products (including email, Teams/VoIP, and Azure security) to nonprofits and NGOs. A broad incumbent that overlaps significantly with the core services Veteran IT Support resells and manages.

Direct peers

• TechSoup: A nonprofit technology services provider offering discounted and donated software, hardware, and services to other nonprofits. Directly comparable to Veteran IT Support's mission of delivering enterprise-grade IT at non-profit or no cost to mission-driven organizations.
• VetsInTech: A veteran-focused nonprofit supporting veterans through technology training, employment, and community. Comparable in veteran-centric mission and the integration of tech services with the VSO ecosystem.
• NPower: A veteran-focused nonprofit that provides technology training, career development, and IT support services to veterans and military spouses. Comparable in its veteran-tech mission orientation and overlap in IT-services delivery to the veteran community.

Others

• Semper Fi & America's Fund: A major veteran service organization that provides direct support to wounded warriors and their families. Comparable as a high-profile VSO customer archetype that increasingly requires enterprise-grade IT and cybersecurity infrastructure.

Emerging players

• Shift.org (Shift: The Next Generation of Veterans): A veteran-focused nonprofit using technology to connect veterans with benefits and resources. Adjacent in mission and in serving VSOs, but oriented more toward consumer-facing veteran tools than IT infrastructure.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/veterans-in-transition

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VETERANS IN TRANSITION