What Vodafone Vanuatu does

Vodafone Vanuatu, legally Telecom Vanuatu Limited, is Vanuatu's incumbent telecommunications provider, established in 1978 as the country's first operator of landline, GSM, Fibre Internet, and 4G+ mobile internet services. Headquartered in Port Vila with retail presence on Efate (Port Vila), Espiritu Santo (Luganville), Malekula (Lakatoro), and Tanna (Lenakel), the company operates under a Vodafone brand license and runs a full-stack connectivity platform spanning 4G+, 3G+, LTE broadband, Fibre, fixed landline, satellite (Starlink, VSAT), and enterprise services including PABX (iPECS), IPLC, and Fibre WAN. It also operates the M-VATU mobile money service through a national agent network and offers ICT solutions via partnerships with SigniFlow and Microsoft.

The company generates revenue through a diversified mix of subscription (postpaid mobile, LTE home and business broadband, fixed landline, enterprise PABX/IPLC/Fibre WAN contracts), usage-based (prepaid mobile voice/SMS/data via WAO and All in WAN packs, pay-as-you-go rates), hardware sales (Samsung, Apple iPhone, Huawei, TCL handsets and accessories), and transaction fees (M-VATU mobile money). Customer segments span individual prepaid and postpaid consumers, students (Student Pack at 3,500VT), households (Home Bundle, Fixed Landline Family Plan), tourists (Visitor SIM), and enterprises (Business Bundle at 8,695VT, Business LTE Plans from 50GB to 1TB on 12-month contracts). Distribution combines physical retail stores across four islands, the vodafone.com.vu e-commerce site, USSD self-service (*183#), and an M-VATU agent network.

The business is privately held, operates with 66 employees, and has not disclosed financial figures. Strategic posture emphasizes extending the core telco franchise into adjacent verticals: enterprise ICT (Microsoft, SigniFlow), satellite connectivity (Starlink), unified communications (iPECS by Ericsson-LG Enterprise), and mobile financial services (M-VATU plus International Money Transfer). The Vodafone brand affiliation provides global brand credibility without disclosed equity linkage to Vodafone Group.

Name

Vodafone Vanuatu

Legal name

Telecom Vanuatu Limited

Website

https://vodafone.com.vu

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

51–100 employees

Short description

Vodafone Vanuatu (Telecom Vanuatu Limited) is Vanuatu's incumbent telecommunications provider, offering mobile, broadband, fixed line, enterprise, and mobile money services across multiple islands since 1978.

Ownership category

akta.pro rank

Product category

Telecommunications Services

NAICS

Wired and Wireless Telecommunications (except Satellite) (5171), Wireless Telecommunications Carriers (except Satellite) (517112), Satellite Telecommunications (517410)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Rural & Universal Service Fixed Broadband Providers (HDAIABAJ)

akta.pro secondary industries

International Money Transfer Operators (MTOs) (FSAMAIAE), Satellite Broadband Internet Access (Consumer/SMB) (HDAIAJAA)

Keywords

• Mobile telecommunications services
• Mobile broadband internet
• Enterprise ICT solutions
• Mobile money services
• Fixed line telephony

Headquarters

HQ city

Port Vila

HQ country

Vanuatu

HQ region

Oceania

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Mobile Services (Prepaid & Postpaid): Recurring and prepaid mobile services including voice calls, SMS, and data plans. Prepaid customers purchase reload cards or use USSD to subscribe to data packs. Postpaid customers pay monthly subscriptions.
2. Mobile Data Plans: Usage-based data plans (WAO Data) with various validity periods ranging from 2 hours to 90 days. Customers subscribe via SMS or USSD.
3. Device Sales: Sale of mobile phones, tablets, and accessories including Samsung, Apple iPhone, TCL, Huawei, and other brands.
4. Fixed Line & Broadband: Fixed landline services for home and business with unlimited plans and traditional voice services.
5. Business LTE Plans: Enterprise-grade LTE broadband plans with data volumes from 50GB to 1TB for business customers on 12-month contracts.
6. M-VATU Mobile Money: Mobile money service enabling deposits, withdrawals, and bill payments through a network of agents.
7. Enterprise Solutions: Advanced enterprise services including PABX, IPLC, Fibre WAN, and ICT solutions like SigniFlow digital signatures.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels6 records

Core offering

Vodafone Vanuatu (Telecom Vanuatu Limited) is Vanuatu's incumbent telecommunications provider, operating mobile (prepaid and postpaid), LTE/3G+ broadband, fibre internet, fixed landline, enterprise connectivity (PABX, IPLC, Fibre WAN), mobile money (M-VATU), international remittances, and satellite services (Starlink, VSAT). It also resells ICT solutions such as SigniFlow digital signatures and Microsoft services to business customers across multiple islands.

Product overview

Vodafone Vanuatu (Telecom Vanuatu Limited, established 1978) operates as Vanuatu's first telecommunications provider offering a comprehensive portfolio of mobile, broadband, landline, and enterprise services. The core mobile offerings include Prepaid and Postpaid plans with bundled data packages (WAO Data, All in WAN, WAO Mifi), while broadband services span LTE, 3G+, and Fixed Landline options. The company provides business solutions including PABX (iPECS), IPLC, Fibre WAN, and digital document management through SigniFlow. Additional services include M-VATU mobile money transfers, international remittances, satellite connectivity (Starlink, VSAT), and bundled packages for home and business customers. The product architecture combines individual service plans with bundled platform offerings to serve both consumer and enterprise segments across Vanuatu.

Differentiator

Problem solved

Functional benefit

Brands

• M-VATU: Mobile money transfer service allowing deposits, withdrawals, bill payments, and cash transfers.
• Besfren
• WAO
• MaiVoli
• SigniFlow

Products and services

• Mobile Prepaid Prepaid mobile service offering data, voice, and SMS plans with refill denominations ranging from 150VT to 2,000VT, including WAO data packs and All in WAN bundles, accessible via USSD and refill cards.
• Mobile Postpaid Postpaid mobile service with monthly plans including SIM Only offers at 3,000VT with voice, SMS, data, international calls, and an option for a free device on 24-month contracts.
• LTE Broadband 4G LTE mobile broadband service for home and business with plans ranging from 50GB to 1,000GB, applying FUP speeds after volume exceeded, on 12-month contracts.
• 3G+ Broadband 3G+ mobile internet service for areas where LTE coverage is unavailable.
• Fixed Landline Traditional landline service for home customers starting at 1,333VT+VAT with Starter Plan (4 hours national calls) and Family Plan (unlimited evening calls), with free installation and 50% device discount on 12-month contracts.
• Home Bundle Combined service package offering internet, fixed voice, MiFi data, and mobile postpaid in a single bundled offering for home customers.
• Business Bundle Business-focused bundled service at 8,695VT including unlimited internet, fixed voice, MiFi data, and mobile postpaid for SME customers.
• M-VATU Mobile Money Mobile money transfer service enabling cash send/withdraw, credit purchase, and bill payments through a network of M-VATU agents across Vanuatu, with a Find Agent locator feature.
• International Money Transfer Service for receiving international money transfers to Vodafone Vanuatu mobile accounts.
• Student Pack Discounted mobile plan at 3,500VT designed for students with voice, SMS, and data benefits.
• Tourist SIM (Visitor Pack) Prepaid SIM card designed for visitors to Vanuatu with special roaming and data rates.
• Starlink Satellite Internet Satellite internet service offered through partnership with Starlink for areas with limited connectivity, particularly relevant for business satellite solutions.
• VSAT Satellite Service Very Small Aperture Terminal satellite communication service for enterprise connectivity solutions.
• PABX (iPECS) Business Telephone System iPECS business telephone system supporting up to 384 users per site with unified communications including telephony, video, mobility, call centre, and networking capabilities.
• IPLC (International Private Leased Circuit) International Private Leased Circuit half-circuit service providing dedicated bandwidth connectivity to Australia and Fiji with single point of contact, end-to-end coordination, and network management.
• Fibre WAN Fibre-based Wide Area Network solution connecting head offices to branch locations through dedicated secured fibre network infrastructure.
• SigniFlow Digital Signatures Digital signature and workflow automation platform offered as authorized reseller, featuring legally binding electronic signatures (ESIGN, eIDAS, UNCITRAL compliant), document workflows, cloud storage, and mobile accessibility, with integration to Microsoft Office and Google Workspace.
• Devices & Handsets Retail sale of mobile phones, tablets, and accessories including Samsung (A05, Galaxy S24 Ultra), Apple iPhone (15, 15 Pro), TCL, Huawei, and other brands, both standalone and bundled with postpaid contracts.

Quantifiable outcome

• Data Roll Over feature reduces data waste by allowing unused data to carry forward to next subscription

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core.

• SigniFlowcoreChannel Partner/ Reseller/ DistributorVodafone Vanuatu is an authorized reseller of SigniFlow digital signature and workflow solutions in Vanuatu. They offer local technical support and training, customized solutions for Vanuatu's business environment, and flexible packages for businesses of all sizes. Benefits include up to 80% faster document completion times and significant cost savings on printing, courier, and storage.
• StarlinkcoreTechnology or IntegrationVodafone Vanuatu offers Starlink satellite internet services as part of their business satellite solutions, providing connectivity options for areas beyond traditional network coverage.
• MicrosoftcoreTechnology or IntegrationVodafone Vanuatu offers Microsoft solutions as part of their ICT services, with a dedicated Microsoft partnership page on their website.
• iPECS (by Ericsson-LG Enterprise)coreTechnology or IntegrationVodafone Vanuatu offers iPECS unified communications solutions for business customers, providing telephony, video, mobility, call center applications, and networking capabilities supporting up to 384 users in a single site.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Starlink (SpaceX): Satellite broadband provider whose services Vodafone Vanuatu distributes but which also competes directly for fixed broadband customers on outer islands and remote enterprise sites.

Direct peers

• BlueSky Pacific (Samoa / American Samoa): Mobile and broadband operator serving Samoa and American Samoa with a comparable prepaid-heavy, multi-island Pacific consumer base and enterprise ICT portfolio.
• Digicel Vanuatu: Direct competitor in Vanuatu offering mobile, fixed, broadband and Digicel+ digital services to the same consumer and enterprise segments targeted by Vodafone Vanuatu.
• Tonga Communications Corporation (TCC): State-backed incumbent in Tonga providing mobile, fixed and international connectivity; analogous public-affiliate Pacific telco with comparable island-architecture challenges.
• Telecom Fiji Limited (TFL): Fiji's incumbent fixed-line and mobile operator with similar product mix (mobile prepaid/postpaid, fixed, broadband, enterprise) serving a comparable Pacific island market.
• bmobile Vodafone (Tonga): Tongan mobile and fixed operator under a Vodafone partnership; comparable Vodafone-brand Pacific island carrier with similar mobile money and roaming dynamics.
• Vodafone PNG: Sibling Vodafone-brand operator in Papua New Guinea offering mobile, fixed broadband and enterprise ICT under the same licensing model, making it the closest brand-and-business-model peer.

Broad incumbents

• Digicel Pacific: Regional parent of Digicel Vanuatu; large Pacific incumbent that competes head-to-head with Vodafone's Pacific operators across multiple island markets.

Regional players

• OPT Nouvelle-Calédonie (OPT-NC): French Pacific incumbent offering mobile, fixed and broadband in New Caledonia; similar incumbent positioning and product breadth but in a separate French regulatory jurisdiction.
• Astaro / ASTCA (American Samoa Telecommunications Authority): US-affiliated Pacific incumbent providing mobile, broadband and enterprise services in American Samoa; comparable small-island incumbent footprint and structure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/vodafone-vanuatu

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vodafone Vanuatu