Volkshilfe Salzburg

What Volkshilfe Salzburg does

Volkshilfe Salzburg is the Salzburg state-level branch of Volkshilfe Österreich, one of Austria's largest welfare organizations, operating since 1947 and active across all nine federal states. It provides direct social services and humanitarian aid to people in poverty, families with children, the elderly in need of care, refugees and migrants, and people with disabilities. Core activities include social counseling, emergency relief, poverty alleviation programs, refugee support, and policy advocacy on issues including child poverty and social insurance reform.

The organization's revenue model combines individual donations (one-off and recurring), corporate sponsorship, membership dues (24,000+ members network-wide), fees for select social services, and legacy bequests. It holds the Austrian Spendengütesiegel donation-quality seal. Operationally it does not rely on proprietary technology: the disclosed stack is limited to third-party services — Mpay24 for payment processing, Campaign Monitor for email outreach, and Google Analytics for web analytics. The Salzburg branch is structurally small at approximately 28 employees, set within a national network of around 9,000 employees and 15,600 volunteers, with programmatic reach delivered through in-person counseling, structured community programs, and joint appeals with peer organizations (ORF, Caritas, Red Cross, Diakonie, Hilfswerk).

Distribution reaches beneficiaries via social counseling centers, direct aid programs, refugee integration services, and advocacy coalitions; corporate partnerships (Bank Austria, Wiener Städtische, ORF) channel institutional funding alongside individual giving. The organization has positioned itself into adjacent verticals in recent years — dementia care support through Demenzhilfe Österreich, climate-and-poverty advocacy via its annual symposium — and pursues policy reform (notably the Kindergrundsicherung child basic income campaign) as a means of expanding the addressable mandate for social services nationally.

Name

Volkshilfe Salzburg

Legal name

Volkshilfe Österreich

Website

https://volkshilfe-salzburg.at

Company type

Private

Founded year

1947

Operating status

Operating

Headcount range

11–50 employees

Short description

Volkshilfe Salzburg is the Salzburg state branch of Volkshilfe Österreich, a 1947-founded Austrian welfare organization providing social counseling, poverty relief, refugee support, elderly and disability services across nine federal states.

Ownership category

akta.pro rank

Product category

Social Welfare Services

NAICS

Individual and Family Services (6241), Community Food and Housing, and Emergency and Other Relief Services (6242), Other Individual and Family Services (624190), Community Housing Services (62422), Social Assistance (624)

SIC

Services-Social Services (8300)

akta.pro primary industry

Community Health, Prevention & Health Education (BPAGACAC)

akta.pro secondary industries

Housing Assistance & Homeless Services (BPAGAEAB), Refugee, Migration & Displacement Support (BPAGABAH), Maternal, Newborn & Child Health (MNCH) Programs (BPADAIAC), Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC), Child Welfare, Foster Care & Adoption Services (BPAGAEAE)

Keywords

• Social welfare services
• Poverty relief programs
• Child poverty support
• Elderly care services
• Nonprofit donations

Headquarters

HQ city

Salzburg

HQ country

Austria

HQ region

Europe

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Individual Donations: The primary revenue stream consists of donations from private individuals made via the website, bank transfer, credit card, PayPal, or EPS online transfer. Donors can make one-time or recurring (monthly, quarterly, semi-annual, annual) contributions to general funds or designated project funds.
2. Corporate Sponsorship & Partnerships: Companies sponsor campaigns, fund specific projects (e.g., Mut Schaffen, Kinder.Gesundheit.Sichern), or provide in-kind support. Sponsorship includes campaign co-branding, project-specific funding, and cause-marketing arrangements.
3. Membership Dues: Revenue from members who pay dues to join the Volkshilfe organization. The network has over 24,000 members and 'Volkshelfer*innen' who pay contributions.
4. Social Services Fees & Public Contracts: The organization generates revenue from contracts, public and private cost reimbursements for social services, and fees from operating social facilities (senior homes, day centers, mobile care services, children's facilities). Revenue also includes subsidies from government bodies.
5. Legacies & Bequests: The organization accepts testamentary gifts and legacies (Legate) as a source of long-term revenue, managed through the Volkshilfe-mein-erbe-hilft.at platform.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels8 records

Core offering

Volkshilfe Salzburg is a regional nonprofit welfare organization providing social services across the Salzburg state in Austria. It delivers direct support programs including child poverty funds (Mit.Chancen.Wachsen, Lernen.Möglich.Machen, Kinder.Gesundheit.Sichern, Mut Schaffen), care assistance (Pflege.Möglich.Machen, Demenzhilfe), and operates social service facilities for elderly, disabled, refugees, and people in poverty. The organization also conducts social science research and policy advocacy at the national level.

Product overview

Volkshilfe Salzburg operates as part of the Volkshilfe Österreich federation, providing social welfare services rather than technology products. The organization's offerings consist of social programs and funds supporting disadvantaged populations: Mit.Chancen.Wachsen provides early childhood support for children 0-5; Lernen.Möglich.Machen offers education expense coverage; Kinder.Gesundheit.Sichern funds healthcare needs; MUT Schaffen provides comprehensive yearly child support with social work; Pflege.Möglich.Machen assists with care costs; Demenzhilfe supports dementia patients; and Kindergrundsicherung is an advocacy campaign for child basic income policy. An internal research division produces poverty studies to support policy advocacy.

Differentiator

Problem solved

Functional benefit

Products and services

• Mit.Chancen.Wachsen Early childhood support fund for children aged 0-5 in poverty-risk families. Provides financial assistance for hygiene products, baby food, clothing, equipment, childcare contributions, and health-related expenses.
• Lernen.Möglich.Machen Education support fund covering school-related expenses for poverty-affected families including tutoring, extracurricular education, language programs, boarding school costs, and travel expenses.
• Kinder.Gesundheit.Sichern Child health fund providing financial support for healthcare needs of poverty-affected children and youth including dental hygiene, therapeutic services, health-related school events, and sports club memberships.
• Mut Schaffen Child poverty program providing 1,500 EUR per year per child for material support and social work accompaniment of poverty-affected children, targeting corporate donors for partnerships.
• Pflege.Möglich.Machen Care support fund providing one-time financial assistance to poverty-affected people needing care, covering nursing supplies, therapy copayments, respite care, and home modifications based on care level.
• Demenzhilfe Österreich Dementia support fund offering financial assistance and information services for financially disadvantaged people with dementia and their families, including care hours and nursing supplies.
• Armutsforschung (Research & Social Policy) Internal research division conducting social science research on poverty and social exclusion, producing policy papers, conducting surveys, focus groups, and qualitative studies to support advocacy work.
• Mobile Care and Social Service Facilities Direct provision of social services through senior homes, day centers, mobile care services, children's facilities, and refugee shelters operated by regional organizations across Austria including Salzburg.

Quantifiable outcome

• 1.5 million people in Austria at risk of poverty are served by the broader social welfare system supported by Volkshilfe's advocacy and services
• +2 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Partnerships

Five partnerships are on record, tiered core, minor and moderate.

• ORF (Austrian Broadcasting Corporation)coreGTM or Marketing Partner · 1 January 2024ORF co-launched the 'Hochwasserkatastrophe – Österreich hilft Österreich' (Flood Catastrophe – Austria Helps Austria) initiative together with Caritas, Red Cross, Diakonie, Hilfswerk, and Volkshilfe. ORF provided media exposure for the joint disaster relief campaign.
• Caritas, Rotes Kreuz, Diakonie, Hilfswerk (Austrian Aid Organizations)coreStrategic or Co-development Partner · 1 January 2024Five major Austrian aid organizations (Caritas, Red Cross, Diakonie, Hilfswerk, and Volkshilfe) partnered under the 'Österreich hilft Österreich' initiative coordinated by ORF to provide emergency flood relief and reconstruction support.
• Nachbar in NotminorStrategic or Co-development PartnerVolkshilfe is a cooperation partner of Nachbar in Not, an Austrian neighbor-in-need initiative for humanitarian assistance.
• SOLIDAR (European NGO Network)coreStrategic or Co-development PartnerVolkshilfe is a member of the European NGO network SOLIDAR, which coordinates international cooperation and disaster relief among member organizations. Volkshilfe organizes international cooperation together with its sister organizations through SOLIDAR.
• Mpay24 (Online Payment Processor)moderateTechnology or IntegrationMpay24 is the certified external online payment partner for Volkshilfe's online donation system. All payment card and bank data runs directly through Mpay24; Volkshilfe does not store payment card or bank data internally.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Caritas Deutschland: Germany's largest welfare confederation offering poverty relief, family services, refugee support, and care programs. Comparable organizational structure and service mix to Volkshilfe Österreich network; relevant cross-border benchmark given regional proximity.
• Hilfswerk Österreich: Austrian welfare organization focused on home care, family support, and social services with regional offices. Co-partnered with Volkshilfe on the 2024 joint disaster relief campaign and competes for mobile care and elderly services contracts in Salzburg.
• Caritas Österreich: Austria's largest Catholic welfare organization operating across all 9 federal states with a comparable portfolio of poverty relief, child welfare, elderly care, and refugee services. Directly competes for the same donor, volunteer, and public-contract pools as Volkshilfe Salzburg.
• Austrian Red Cross (Österreichisches Rotes Kreuz): National humanitarian organization offering disaster relief, social services, refugee support, and care programs. Co-partnered with Volkshilfe on the 2024 'Österreich hilft Österreich' flood campaign and competes for the same donor and corporate partnership base.
• Arbeiter Samariter Bund (ASB) Österreich: Provides social services, care, refugee support, and humanitarian aid across Austria with regional branches. Comparable scope to Volkshilfe including elderly care, family services, and emergency relief programs.
• Diakonie Österreich: Protestant welfare umbrella organization delivering social services including elderly care, refugee support, family services, and poverty relief. Operates regional branches and was a co-partner in the 2024 flood relief initiative alongside Volkshilfe.

Direct peers

• SOS Kinderdorf Österreich: Specializes in child welfare, alternative care, and family strengthening programs across Austria. Directly overlaps with Volkshilfe's child poverty initiatives including Mit.Chancen.Wachsen and Lernen.Möglich.Machen, competing for the same corporate child-sponsorship donors.
• Caritas Salzburg: Regional Caritas branch serving the same Salzburg geography with overlapping poverty relief, refugee, family, and elderly care services. The most direct geographic competitor for Volkshilfe Salzburg's local donor base and public contracts.

Emerging players

• Malteser Austria: Catholic aid organization offering social services, refugee support, and care programs in Austria. Smaller footprint than Volkshilfe but overlapping service offerings, particularly in migration support and emergency relief.
• Johanniter Österreich: Austrian branch of the St. John Ambulance network providing social services, refugee assistance, and care programs. Comparable to Volkshilfe in delivery of community welfare services with a growing national footprint.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/volkshilfe
• YouTubeyoutube.com/user/VolkshilfeOsterreich
• Facebookfacebook.com/volkshilfe
• Instagraminstagram.com/volkshilfe
• LinkedInlinkedin.com/company/volkshilfe-salzburg

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Volkshilfe Salzburg