Aidants Proches ASBL

What Aidants Proches ASBL does

Aidants Proches ASBL is a Belgian non-profit association (Association Sans But Lucratif) founded in 2006 and headquartered in Belgrade, Namur, in the Wallonia region. The organization is dedicated exclusively to supporting informal carers (aidants-proches) — individuals such as spouses, parents, children, friends, and neighbors who regularly provide moral, physical, or material support to a family member or acquaintance experiencing loss of autonomy. Its service portfolio centers on a free telephone and email permanence (Info'Aidants, reachable at 081/30.30.32), a Carte d'Urgence emergency card identifying informal carers to first responders, a documentation center (Doc'Aidants), structured publications and guides, the annual Semaine des Aidants-Proches awareness week (70+ activities in its 2024 edition), and professional training programs targeting healthcare and social-work staff. In April 2024, the organization launched the Jeunes & Aidants-Proches project at the Walloon Parliament, addressing the estimated ~220,000 young informal carers under 26 in Wallonia.

Underlying delivery is non-technological: the organization operates no proprietary software platform, app, or AI/ML system; its digital footprint is a WordPress-based website, newsletter, Facebook page, and YouTube channel used for awareness and education. A parallel but related entity, ASBL Aidants-Proches Bruxelles, extends the model into the Brussels-Capital region.

The organization is funded primarily through tax-deductible individual donations (45% deduction on annual gifts above €40) and institutional grants from the European Social Fund (FSE), Fondation Roi Baudouin, CERA, Loterie Nationale, Province du Luxembourg, Korian, and AViQ. Demand signals are strong: weekly requests during the 2021 awareness campaign rose 420% versus a 2020 baseline (from ~10/week to ~52/week), Brussels contacts grew 158% year-over-year in the same period, and 221+ professionals had been trained in informal carer exhaustion identification by 2020. Aidants Proches ASBL's core market position rests on its status as the leading dedicated voice for informal carers in Wallonia, sustained engagement with regional ministers and parliament, and its role as a policy interlocutor on legislation such as the congé aidant-proche.

Name

Aidants Proches ASBL

Legal name

ASBL Aidants-Proches

Website

https://wallonie.aidants-proches.be

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Aidants Proches ASBL is a Belgian non-profit (ASBL) founded in 2006 and based in Wallonia that supports informal carers (aidants-proches) — individuals providing regular care to a person in loss of autonomy — through a helpline, documentation center, publications, professional training, and policy advocacy.

Ownership category

akta.pro rank

Headquarters

HQ city

Belgrade (Namur)

HQ country

Belgium

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Donations: Aidants Proches ASBL is funded primarily through public donations. The organization collects bank transfers and promotes tax deductibility for donations exceeding €40 per fiscal year, enabling Belgian donors to benefit from a 45% tax deduction.
2. Institutional Subsidies and Grants: The organization receives support from institutional backers including the European Social Fund (FSE), Fondation Roi Baudouin, CERA, Loterie Nationale, Province du Luxembourg, and Korian. These partnerships fund campaigns, projects (such as the 'Jeunes & Aidants-Proches' initiative), and operational activities.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Aidants Proches ASBL is a Walloon non-profit association that provides free support services for informal caregivers (aidants-proches) — individuals who regularly provide moral, physical, or material assistance to a close person in loss of autonomy. Its core offering combines a free telephone and email permanence (Info'Aidants), a documentation center (Doc'Aidants), an emergency identification card (Carte d'Urgence), a specialized program for young caregivers under 26 (Jeunes & Aidants-Proches), publications, and an awareness campaign orchestrated through the annual Semaine des Aidants-Proches.

Product overview

Aidants Proches ASBL is a Walloon non-profit organization (ASBL) that provides a comprehensive suite of support services for family caregivers (aidants-proches). The organization operates through multiple interconnected service channels: Info'Aidants Permanence (a phone/email helpline), the Carte d'Urgence (emergency identification card), Doc'Aidants (documentation center), the jeunes & Aidants-Proches specialized program for young caregivers, publications, and newsletter communications. The organization focuses on information, psychosocial support, advocacy for caregiver recognition, and professional training across Wallonia, Belgium.

Differentiator

Problem solved

Functional benefit

Products and services

• Info'Aidants Permanence A free telephone (081/30.30.32) and email helpline providing listening support, practical information, and psychosocial accompaniment for informal caregivers in Wallonia. Contacts can be anonymous.
• Carte d'Urgence Aidants Proches An emergency card that identifies the holder as an informal caregiver to first responders and healthcare providers in case of emergency, ensuring the caregiving situation is recognized.
• Doc'Aidants A free documentation center providing caregivers, professionals, and researchers access to studies, publications, and educational resources on informal caregiving.
• Jeunes & Aidants-Proches Program A specialized program launched in April 2024 to identify, support, and advocate for young informal caregivers under 26 years old across Wallonia.
• Publications Aidants Proches A library of booklets, reports, advocacy documents, and educational materials produced by Aidants Proches ASBL for caregivers and professionals.
• Newsletter Aidants-Proches A regular email newsletter providing subscribers with updates on caregiver-related news, events, legislation changes, and organizational activities in Wallonia.

Quantifiable outcome

• 420% increase in weekly requests during awareness campaign periods (from 10/week in 2020 to 52/week in 2021)
• +1 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• INTERREG A/AP réseau Service (France-Belgique)coreStrategic or Co-development PartnerThe INTERREG A/AP réseau Service is a cross-border project between France and Belgium. Per Minister Morreale's parliamentary response in February 2020, this project supports informal carers through information about rights and available aids and psychosocial accompaniment. The project is referenced as part of the Walloon government's regional policy declaration (DPR) objectives.
• Globule Bleu (communication agency)minorGTM or Marketing PartnerThe communication agency Globule Bleu was credited for its role in producing and supporting the dissemination of the 2021 awareness campaign, including radiodiffused spots and the overall campaign creative.
• SciensanominorStrategic or Co-development PartnerSciensano, the Belgian Institute for Health, is engaged in health data reuse consultations. The organization participated in a data reuse consultation with Sciensano and shared information about this topic with its audience through its newsletter.
• AViQ (Agence pour une Vie de Qualité, Wallonia)coreStrategic or Co-development PartnerAViQ, the Walloon health agency, provides sensitization capsules about informal carers on its website and was noted by the Minister as conducting a baseline assessment of the informal carer topic across departments in 2020, with the goal of harmonizing practices and increasing visibility.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• EuroCarers: European network representing informal carers and carer organizations at EU level, advocating for recognition and support. Acts as an umbrella for national organizations including those comparable to Aidants Proches ASBL.
• Mutualité Chrétienne (MC): Major Belgian mutual health organization providing health insurance and social services, including caregiver support resources. Operates in Belgium with broader healthcare focus rather than specialized caregiver advocacy.

Regional players

• Association Française des Aidants: France's leading national association dedicated to informal caregivers, providing support, training, and advocacy. Highly comparable mission and service portfolio (helpline, training, publications) but operates in France rather than Belgium.
• La Maison des Aidants: French network of physical and virtual spaces supporting informal caregivers through listening, workshops, and resources. Comparable service model focused on caregiver support, operating in France.
• National Alliance for Caregiving: US-based nonprofit coalition dedicated to strengthening family caregiving through research, innovation, and advocacy. Comparable mission in caregiver support and policy advocacy, though operating in the US.
• Carers UK: UK-based national charity supporting unpaid carers through advice, information, advocacy, and policy influence. Comparable mission and service model, but operates in the UK rather than Belgium/Wallonia.

Direct peers

• ASBL Aidants-Proches Bruxelles: The Brussels-Capital Region counterpart of Aidants Proches ASBL, providing the same informal caregiver support services. Most direct peer as it operates the identical mission under a separate legal entity with shared brand and methodology.

Emerging players

• France Alzheimer: Major French association supporting patients with Alzheimer's disease and their caregivers. Partial overlap with Aidants Proches' mission, with more focused attention on dementia-related caregiving.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UC
• LinkedInlinkedin.com/company/aidants-proches-asbl

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Aidants Proches ASBL