What Banango does

Banango Solutions S.L., founded in 2020 and headquartered in Las Palmas de Gran Canaria, Spain, is a mobile-first e-commerce intermediary that enables residents of the Canary Islands to purchase goods from online retailers that do not natively ship to the archipelago due to customs and shipping restrictions. The company operates as a privately held Spanish SL (sociedad limitada) with a 14-person team and no disclosed external funding, M&A activity, or institutional ownership.

The platform pairs a consumer-facing mobile application (available on iOS and Android) with a physical cross-border logistics network. The app aggregates hundreds of integrated online retailers that can be browsed in-app with checkout completed through a Banango-specific button; for non-integrated stores, the company offers a Pedido Personalizado (custom order) service where staff place orders on the customer's behalf. Underlying this is a Peninsula warehouse operation in mainland Spain, where orders are received, consolidated, and customs-cleared under the DUA (Documento Único Aduanero) regime before onward shipment to any of the 8 Canary Islands and every municipality within them.

Banango monetizes on a transaction basis. Customers pay the same retail price as a mainland Spanish buyer plus a small Banango service fee on each order, with additional management fees for custom orders and a minimum handling fee for returns. Specific fee amounts are not publicly disclosed; a rates table is referenced but not visible in scraped materials. Distribution and customer acquisition are entirely product-led and mobile-only, supported by organic social media presence (Facebook, Instagram, Twitter, LinkedIn), word-of-mouth, and app store listings — there is no web storefront, sales force, or partner channel disclosed.

Name

Banango

Legal name

Banango Solutions S.L

Website

https://web.banango.app

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Banango Solutions S.L. is a mobile-first e-commerce intermediary enabling Canary Islands residents to shop from online retailers that do not ship to the archipelago, handling customs clearance via Peninsula warehouses and charging a small per-order service fee.

Ownership category

akta.pro rank

Product category

Cross-Border E-commerce Logistics

NAICS

General Merchandise Retailers (455)

SIC

Retail-Nonstore Retailers (5960)

akta.pro primary industry

Mobile App Stores & Marketplaces (BPAMADAA)

Keywords

• Cross-border ecommerce
• Parcel forwarding service
• Customs brokerage
• Mobile shopping app
• Island delivery logistics

Headquarters

HQ city

Las Palmas de Gran Canaria

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Supply Chain, Personnel, Technology or R&D, Marketing or Sales

Revenue model

1. Order Service Fee: Banango charges a small service fee on top of the retail price of items purchased through the platform. This fee covers the cost of receiving orders in mainland warehouses, handling customs documentation (DUA), and delivering to Canary Islands addresses. The fee is described as a 'pequeño coste del servicio' (small service cost) and is detailed in a rates table referenced on the website.
2. Custom Order Handling Fee: For non-integrated stores, Banango offers a custom order service where they place orders on behalf of customers, charging a management fee for this personalized service.
3. Return Management Fee: Banango charges a minimum management cost for processing returns of items that customers wish to send back, allowing for easy returns management.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Banango operates a mobile-first shopping platform that enables residents of the Canary Islands to purchase from online stores that do not ship to the archipelago. Users download the iOS or Android app, browse integrated retailers, place orders, and Banango receives the goods at its mainland Spain warehouses, handles customs documentation (DUA), and delivers to any address across all 8 Canary Islands for a small service fee. A complementary custom order service (Pedido Personalizado) covers retailers not yet integrated into the platform.

Product overview

Banango is a mobile-first e-commerce re shipping platform that enables residents of the Canary Islands to shop from online retailers that do not offer delivery to the region. The platform consists of a core mobile application (iOS/Android) that aggregates hundreds of integrated online stores, supplemented by a Pedido Personalizado (Custom Order) service for non-integrated retailers. Banango's primary value proposition is its logistics network: the company receives orders at Peninsula warehouses and handles all shipping, customs clearance (DUA), and delivery to addresses across all 8 Canary Islands, eliminating surprise fees and simplifying international e-commerce for Canary Island residents.

Differentiator

Problem solved

Functional benefit

Products and services

• Banango App (iOS and Android) A free mobile application that enables residents of the Canary Islands to browse and purchase from hundreds of integrated online stores that do not ship to the islands. Users register, add items to cart, and complete checkout via a Banango-specific button; Banango then handles receipt at mainland warehouses, customs (DUA), and delivery across all 8 Canary Islands for a small service fee.
• Pedido Personalizado (Custom Order Service) A service for ordering from online retailers that are not part of Banango's integrated store list. Users can request that specific websites be added, and Banango will place and manage the order on their behalf, charging a management fee for the personalized handling.
• Logistics, Customs and Island Delivery Service The fulfillment backbone behind the Banango app: orders are received at Banango's Peninsula warehouses, customs paperwork (DUA) is managed so customers incur no unexpected fees, and parcels are delivered to all municipalities across the 8 Canary Islands. Returns are also processed through this logistics layer for a minimum management cost.

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Mall for Africa: Mall for Africa enables African consumers to shop from US and UK retailers, handling payments, logistics, and customs. Same cross-border e-commerce enablement category as Banango, with a similar focus on a specific underserved region.
• Aeropost: Aeropost is a cross-border shopping and forwarding service focused on Latin America and the Caribbean. Comparable to Banango in solving region-specific shipping and customs barriers for shoppers in underserved geographies.
• Stackry: Stackry provides package forwarding from the US to international destinations, including consolidation, customs handling, and repacking. Operates the same cross-border e-commerce enablement model as Banango but for a global customer base rather than a single Spanish autonomous community.
• Borderlinx: Borderlinx is a global personal shopping and package forwarding service. Operates a near-identical model to Banango — providing international shoppers with a forwarding address, handling customs, and shipping to their home country.
• Planet Express: Planet Express is a US-based package forwarding service that gives international shoppers a US address, then forwards purchases globally. Closely mirrors Banango's model of acting as a shipping intermediary for consumers in geographies where retailers don't ship directly.
• CasadelEnvio: CasadelEnvio is a Spanish package forwarding service that gives customers a Spanish shipping address and forwards packages internationally. Operates a similar forwarding model to Banango but typically for Spanish residents shipping abroad rather than Canarian residents receiving mainland orders.

Broad incumbents

• Zeleris: Zeleris is a major Spanish logistics provider serving e-commerce shippers with cross-border capabilities including Canary Islands delivery. Functions as a potential infrastructure partner or competitor to Banango in the cross-border parcel logistics layer.
• Correos (Spain): Correos is Spain's national postal service, offering parcel delivery, customs handling, and last-mile services nationwide including the Canary Islands. A broad incumbent whose services could overlap with or compete against Banango's logistics layer at scale.

Emerging players

• Mirakl: Mirakl is a marketplace-as-a-service platform enabling retailers and brands to launch third-party seller marketplaces. Relevant adjacent comparison for Banango's role as a platform connecting consumer demand to distributed retailer supply, though Banango is consumer-facing rather than a B2B SaaS.

Regional players

• MyBox (Spain): MyBox is a Spanish parcel locker and forwarding service enabling e-commerce delivery to underserved geographies. Comparable to Banango in solving last-mile/final-mile delivery gaps in Spain, though focused on locker-based pickup rather than customs-cleared forwarding.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/Banango_app
• Facebookfacebook.com/banangoapp
• LinkedInlinkedin.com/company/banango-app
• Instagraminstagram.com/banango_app

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Banango