What Radar Wmo diensten does

Radar Wmo diensten (operating as Incluzio Rotterdam since 1 April 2026, previously Wmo radar) is a Dutch nonprofit welfare organization headquartered at Kipstraat 37 in Rotterdam. Founded in 2016 and operating with approximately 214 staff across four Rotterdam districts (Centrum, Charlois, Delfshaven, and Overschie), it executes welfare and social work mandates on behalf of and under contract with the Municipality of Rotterdam under the 'Heel de Stad' framework, distributed via a network of approximately 23 community locations including Huizen van de Wijk, Jongerenhubs, Buurtkamers, and specialized facilities such as the Oekraïens Huis (Ukrainian House) and Huiskamer de Horizon (for EU labor migrants). Its primary customer segments are elderly residents (75+ house visits, fall prevention, dementia and digital-literacy support), youth (Jongerenhubs, Powerklas+ after-school program, Join Us loneliness intervention), vulnerable residents in multi-problem situations (wijkteams, BOP, budget and administrative coaching), informal caregivers (Mantelfoon support line), and the general resident population engaging through Maatjesprojecten, Tafelvanzeven social-enterprise catering, and Lokaal Budget grant programs.

The technology stack centers on a community-embedded service-delivery model augmented by selective digital components. The proprietary 'Minder Vallen Door Meer Bewegen' digital fall-prevention program comprises 16 filmed modules validated with 500+ elderly participants. A Virtual Reality 'Smart Home Experience' familiarizes seniors with robot vacuums, smart doorbells, and virtual travel to reduce technology-adoption anxiety. The ZorgDomein digital-referral integration enables general practitioners to electronically refer patients to specific welfare services with partial journal forwarding, materially extending the GP-to-welfare funnel. The VITR Vitaalscan (delivered with SmartVitaal) adds a multi-language lifestyle and cardiovascular-risk assessment with built-in recommendation logic. Web accessibility is supported by ReadSpeaker text-to-speech, and analytics by Google Analytics. Inclusive localization covers Dutch, English, Arabic, Turkish, and Spanish for key digital touchpoints.

The revenue model is fundamentally subsidy-driven: the Municipality of Rotterdam is the primary commissioner and funder via the 'Heel de Stad' welfare contract, with supplementary funding flowing through Lokaal Budget grants to local community initiatives and entrepreneurs. Welfare, social work, and community-support services are provided free of charge to residents. A secondary, very small revenue stream comes from subsidized meals at Huizen van de Wijk (€2-€6 per meal depending on income, with €1 takeaway surcharge). Tafelvanzeven generates modest commercial catering revenue as a social enterprise training program. Distribution runs through neighborhood teams and senior coaches conducting proactive 75+ house visits, on-site community-house activities, schools and welfare-organization referrals, and the GP-side ZorgDomein channel. The organization operates as a subsidiary of Incluzio, a national welfare parent organization active in 22 Dutch municipalities, with Jolanda Wolfs serving as director.

Name

Radar Wmo diensten

Legal name

Incluzio Rotterdam

Website

https://wmoradar.nl

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

101–250 employees

Short description

Incluzio Rotterdam (formerly Wmo radar) is a Dutch nonprofit welfare organization of approximately 214 staff that, under contract with the Municipality of Rotterdam, delivers social support, youth, elderly, and community programs across four Rotterdam districts through about 23 neighborhood locations.

Ownership category

akta.pro rank

Product category

Community welfare and social support services

NAICS

Individual and Family Services (6241), Other Individual and Family Services (624190), Services for the Elderly and Persons with Disabilities (624120), Community Food and Housing, and Emergency and Other Relief Services (6242)

SIC

Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

akta.pro secondary industries

Community Health, Prevention & Health Education (BPAGACAC), Financial Assistance & Benefits Navigation Services (BPAGAEAK)

Keywords

• Community welfare services
• Social support work
• Youth neighborhood programs
• Elderly independent living
• Resident support coaching

Headquarters

HQ city

Rotterdam

HQ country

Netherlands

HQ region

Europe

Offices23 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Municipal Government Funding: Incluzio Rotterdam (formerly Wmo Radar) executes welfare and social work activities on behalf of and funded by the municipality of Rotterdam. This is the primary revenue stream. The organization operates under the municipal welfare contract ('Heel de Stad') and receives subsidy-based funding for its welfare mandate, with existing contracts and subsidy decisions remaining in force after the rebranding.
2. Community Contributions and Local Budget Programs: Incluzio Rotterdam administers Local Budget (Lokaal Budget) programs, providing financial support to local initiatives, social entrepreneurs, and residents who contribute to welfare activities in their neighborhoods. This creates a secondary funding flow supporting community projects.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

Incluzio Rotterdam delivers publicly funded welfare and social support services to residents of four Rotterdam districts (Centrum, Charlois, Delfshaven, Overschie) through a network of approximately 23 community houses (Huizen van de Wijk), Jongerenhubs, Buurtkamers and Tafelvanzeven catering training. Its portfolio covers fall prevention, youth work, informal caregiver support (Mantelfoon), resident administrative help (Team BOP), neighborhood matching (Maatjesprojecten), local budget funding, and digitally integrated GP referrals via ZorgDomein.

Product overview

Incluzio Rotterdam (formerly Wmo radar) is a welfare organization providing comprehensive social support services across Rotterdam. The organization operates a platform of community centers (Huizen van de Wijk) and specialized programs serving different target groups: elderly (senior coaches, fall prevention, care support), youth (youth hubs, Join Us, Powerklas+), families (parenting support, child and teen work), and vulnerable residents (budget coaching, administrative help, volunteer matching). Key offerings include Tafelvanzeven (catering social enterprise), Mantelfoon (caregiver support line), Team BOP (resident support points), and neighborhood rooms for seniors. The organization serves four Rotterdam districts: Centrum, Charlois, Delfshaven, and Overschie, operating on behalf of the municipality of Rotterdam.

Differentiator

Problem solved

Functional benefit

Products and services

• Huizen van de Wijk (Community Houses) Network of approximately 23 community houses across Centrum, Charlois, Delfshaven and Overschie that serve as low-threshold meeting places for residents to access welfare support, social work, volunteer opportunities, subsidized meals, administrative help and community activities.
• Tafelvanzeven Catering social enterprise and 9-month hospitality training program that prepares residents with a distance to the labor market for careers as hospitality workers, hosts or entrepreneurs; meals also serve warm school lunches researched by Erasmus MC at OBS Charlois.
• Jongerenhubs Safe and welcoming neighborhood hubs for Rotterdam youth (including Casa Cool, La Casa Blanca, Meidenvilla Coolhaven for girls and young women, and Ovie Zone) where young people can meet, receive homework help, and co-organize activities with professional youth workers.
• Valpreventie - Minder Vallen Door Meer Bewegen 16-module digital fall-prevention program for elderly Rotterdam residents combining filmed exercise lessons, an 8-week "Kom in Beweging" course, and educational films on vision, hearing, footwear, nutrition, medication and home safety. Developed in 2017 with GPs and physiotherapists and made available via Huizen van de Wijk.
• Join Us Structured program for lonely youth (ages 12-18 and 18+) that brings young people together through organized (online) activities facilitated by professional youth workers, helping participants build social networks and organizational skills.
• Powerklas+ Free after-school program for primary-school children needing extra support in self-confidence, emotional management and social-emotional skills; addresses topics including loneliness, money, bullying and media wisdom, with talent development as the central pillar.
• Mantelfoon Central telephone support point staffed by peers with personal caregiving experience that Rotterdam informal caregivers can call with questions about allowances, regulations and rights, or to share their story and receive emotional support, complemented by respite care and mantelzorg coaches.
• Team BOP (Bewoners Ondersteuningspunt) Resident support point in Charlois helping vulnerable residents read letters, fill out forms, apply for food bank packages and clothing banks, set up payment arrangements, and answer questions about municipal taxes.
• Buurtkamers (Neighborhood Rooms) Neighborhood meeting places for seniors who still live independently and seek sociability, offering communal (exercise) activities and healthy subsidized lunches.
• Oekraïens Huis (Ukrainian House) Information point and meeting place in Charlois for Ukrainians in Rotterdam, providing language lessons, information meetings, cultural evenings and children's activities.
• Huiskamer de Horizon Meeting place in Charlois for EU labor migrants, particularly from Bulgaria and Poland, staffed by Polish and Bulgarian employees who help residents navigate questions about work, housing, rights and the Dutch school system.
• Lokaal Budget Funding program that supports local Rotterdam initiatives directly benefiting the community, providing financing, coaching, spaces and practical tools to residents and entrepreneurs contributing to neighborhood welfare activities.
• Maatjesprojecten (Buddy Programs) Volunteer matching programs that pair trained "buddies" with lonely, elderly, youth or disabled Rotterdam residents to provide conversation, companionship and tailored support.
• Huisbezoeken 75+ (Senior Home Visits) Proactive home visit service by senior coaches to Rotterdam residents aged 75 and over, providing welfare assessments, fall-prevention home checks, VR smart-home introductions and referrals to community house and administrative support services.

Quantifiable outcome

• 500+ ouderen voltooiden het valpreventieprogramma 'Minder Vallen Door Meer Bewegen'
• +3 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability1 record

Feature4 records

Partnerships

15 partnerships are on record, tiered core and minor.

• FeyenoordcoreStrategic or Co-development Partner · 10 June 2022Incluzio Rotterdam (as Wmo Radar) partners with Feyenoord at Sportplaza Feyenoord (the largest public sports facility in the Netherlands). Together they focus on getting Rotterdammers physically active and executing social projects. The facility serves as the training and match location for Feyenoord Youth League and Feyenoord Street League participants from Charlois, and as a hub for broader community sports programming.
• Win010 SamenwerkingsverbandcoreStrategic or Co-development PartnerIncluzio Rotterdam is one of six welfare organizations (DIA, DOCK, gro-up buurtwerk, SOL, Welzijn op de Hoek, and Incluzio Rotterdam) in the Win010 collaboration. Win010 represents all welfare providers in Rotterdam under the new 'Heel de Stad' welfare contract starting June 1, 2022. The partnership is led by Tanja Jagtenberg and focuses on three priority groups: children/teens/youth and parents, (mentally) vulnerable Rotterdammers, and elderly living at home longer.
• Incluzio (National Parent Organization)coreStrategic or Co-development PartnerIncluzio Rotterdam is part of Incluzio, a national welfare organization active in 22 Dutch municipalities. The national parent organization enables knowledge sharing, experience exchange, and joint program development across municipalities. National programs like Gezondeboel are rolled out locally. Wmo Radar rebranded to Incluzio Rotterdam on April 1, 2026, to visibly anchor its connection to the national Incluzio network.
• ZorgDomeincoreTechnology or IntegrationWmo Radar was integrated into ZorgDomein, a secure digital referral platform used by general practitioners, enabling GPs to digitally refer patients to welfare services. This integration, completed in summer 2021, allows GPs in Centrum, Delfshaven, and Overschie to access the welfare offering and refer patients with relevant journal information automatically forwarded. One buurtcoach per GP group (hagro) serves as the direct contact.
• Erasmus MCminorStrategic or Co-development PartnerErasmus MC conducted research on the feasibility and effects of warm school lunches at OBS Charlois, in partnership with Wmo Radar. Meals were prepared by residents with a distance to the labor market, facilitated by Wmo Radar through the Tafelvanzeven program. The research examined whether warm meals improve learning outcomes.
• Gemeente Rotterdam (Municipality of Rotterdam)coreStrategic or Co-development PartnerThe municipality of Rotterdam is the primary commissioner and funder of Incluzio Rotterdam's welfare services. The organization operates under the municipal welfare contract ('Heel de Stad') and receives subsidy-based funding. The municipality also sets program priorities and integrates Incluzio's programs (e.g., fall prevention) into the city's welfare offering.
• SmartVitaalminorStrategic or Co-development PartnerWmo Radar partnered with SmartVitaal on VITR (Vitaal Innovatie Traject Rotterdam), providing a digital health scan (VITR Vitaalscan) to all Rotterdam residents. The scan, available in Dutch, English, Arabic, Turkish, and Spanish, assesses lifestyle and heart risk. Wmo Radar provides offline support through group sessions complementing the online e-Health platform.
• Coalitie Erbij RotterdamminorStrategic or Co-development PartnerCoalitie Erbij Rotterdam is a network of organizations and professionals working together against loneliness and social isolation. Incluzio Rotterdam participates in this network, contributing its expertise and programs (Buurtkamers, maatjesprojects, Join Us, community activities) to the collective effort to reduce loneliness in Rotterdam.
• Stichting LOKAAL Rotterdam / Young010minorStrategic or Co-development PartnerWmo Radar collaborated with Young010 and Stichting LOKAAL Rotterdam on the first Rotterdam Youth Agenda (Jongerenagenda). The collaboration included 'Young010 On Tour,' which engaged over 90 young people in conversations about their needs. Wmo Radar participated alongside Win010, Pit010, SOL, Rotterdamse Douwers, and Buurtwerk.
• Chicks And The CityminorStrategic or Co-development PartnerWmo Radar collaborated with Chicks And The City on the 'Chicks VERSUS Boys' interactive event about boundary-crossing behavior, targeting youth in Rotterdam. Wmo Radar youth workers and young participants co-created the program, with podcasts produced from the conversations. The event took place at Bibliotheektheater Rotterdam.
• Wijknetwerk Natuurlijk in Overschie (De Sociale Overschiese)minorStrategic or Co-development PartnerIncluzio Rotterdam participates in 'De Groene en Sociale Overschiese,' an informal network connecting local parties for social and green initiatives in Overschie. Incluzio steers the local network from its 'Right To Cooperate' (RtC) position. Partner organizations include allotment associations, sports clubs, playgrounds, healthcare institutions, and local entrepreneurs.
• Rijnmond Actief Groep (RAG)minorStrategic or Co-development PartnerIncluzio Rotterdam works with Rijnmond Actief Groep in Zuidwijk, operating from Sportcomplex Aldenkamp. RAG provides a low-threshold meeting place offering coffee, activities, a canteen, sports facilities, and support including a clothing bank, second-hand bikes, and a Bewonersondersteuningspunt (BOP) for financial and administrative help.
• Armoedeplatform DelfshavenminorStrategic or Co-development PartnerIncluzio Rotterdam participates in Armoedeplatform Delfshaven, a collaboration of organizations (including the municipality, Centrum voor Jeugd en Gezin, Team Toekomst, Geloven in de Wijk, and Zorgvrijstaat) working to address poverty in Delfshaven, where more residents live in poverty than in other Rotterdam neighborhoods.
• Fysiotherapeuten, Diëtisten en Wijkverpleging (Healthcare Network)minorStrategic or Co-development PartnerWmo Radar collaborates with physiotherapists, dietitians, and district nursing services (wijkverpleging) on fall prevention programs, the VITR health initiative, and integrated care for elderly residents. These partnerships enable multidisciplinary approaches to keeping elderly residents healthy and living independently at home.
• Netwerk Eenzaamheid DelfshavenminorStrategic or Co-development PartnerIncluzio Rotterdam leads the Netwerk Eenzaamheid Delfshaven (Delfshaven Loneliness Network), bringing together care and welfare professionals, active residents, and key figures from the neighborhood. The network focuses on knowledge sharing and coordinating the approach to loneliness, particularly among elderly with a migration background.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• DIA: DIA is a Dutch welfare organization and Win010 partner in Rotterdam. It provides comparable community welfare, social work, and neighborhood-based support services to vulnerable Rotterdam residents under similar municipal contract structures.
• DOCK: DOCK is a Dutch welfare organization delivering community-based social support, youth work, and neighborhood programs. It is one of the six Win010 welfare partners in Rotterdam alongside Incluzio Rotterdam, operating in similar districts with comparable services to vulnerable residents, youth, and elderly.
• SOL (Stichting Welzijn SOL): SOL is a Rotterdam welfare organization and Win010 partner delivering community-based social support, elderly services, and youth programs. It competes with Incluzio Rotterdam for municipal welfare contracts under the same 'Heel de Stad' framework.
• Welzijn op de Hoek: Welzijn op de Hoek is the sixth Win010 partner organization providing welfare services in Rotterdam. It operates neighborhood-based social support programs targeting similar vulnerable and elderly populations as Incluzio Rotterdam.
• gro-up buurtwerk: gro-up buurtwerk is a Rotterdam-based welfare organization within the Win010 collaboration. It delivers neighborhood-level social services, youth work, and community support comparable to Incluzio Rotterdam's offerings, often in overlapping Rotterdam districts.

Broad incumbents

• Incluzio (National Organization): Incluzio is the national parent welfare organization active in 22 Dutch municipalities. It is the parent company of Incluzio Rotterdam and provides centralized program development, methodology, and shared services. While not a competitor, it is the closest structural comparable for organizational scale and scope.
• Humanitas (Netherlands): Humanitas is one of the largest Dutch welfare nonprofits offering community support, informal caregiver assistance (comparable to Incluzio's Mantelfoon), youth mentoring, and elderly support services. It is a relevant peer given its similar programmatic portfolio at national scale.
• Leger des Heils (Netherlands): Leger des Heils is a large Dutch nonprofit providing social services including welfare support, reentry programs, and community care. While broader in scope than Incluzio Rotterdam, it operates comparable welfare and community integration programs across multiple municipalities in the Netherlands.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Instagraminstagram.com/incluziorotterdam
• LinkedInlinkedin.com/company/radar-wmo-diensten

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

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Frequently asked questions about Radar Wmo diensten