Wollondilly Shire Council

What Wollondilly Shire Council does

Wollondilly Shire Council is a local government authority established under the Local Government Act 1993 (NSW), serving residents, businesses, and community organisations across the Wollondilly Shire in south-western Sydney, Australia. The council's service portfolio covers waste collection and FOGO recycling, development application assessment and building inspections, children's services (preschool, family day care, before/after-school and holiday care), environmental conservation and threatened-species programs, road and drainage infrastructure, emergency management, library and cultural facilities, animal management, and economic development support for local businesses.

The council operates a portfolio of digital service platforms: a Customer Portal for service requests and feedback, a DA Tracker for development application status, an Emergency Dashboard, a Facility Booking Platform, an Open Data Portal, and the Your Say Wollondilly community engagement platform. It also promotes citizen-science tools (FrogID, NatureMapr, PlatypusSPOT) for biodiversity monitoring. Technology stack details are not disclosed; the platforms are described as discrete digital touchpoints rather than a unified architecture. Partnerships include Conservation Volunteers Australia, the Office of Environment and Heritage (NSW), the University of Sydney Koala Hub, WIRES, Greening Australia, and neighbouring councils (Wingecarribee, Campbelltown, Camden) for regional koala and biodiversity management.

Revenue is generated through residential and commercial rates (annual recurring), fees and charges for development applications, building inspections, facility hire, and waste services, plus federal and state government grants including Child Care Subsidy and Start Strong Funding for children's services. The council employs approximately 215 staff based at its headquarters at 62 Menangle Street, Picton, NSW. Specific revenue, budget, and historical financial figures are not disclosed in the available source material.

Name

Wollondilly Shire Council

Legal name

Wollondilly Shire Council

Website

https://wollondilly.nsw.gov.au

Company type

Public

Operating status

Operating

Headcount range

101–250 employees

Short description

Wollondilly Shire Council is a local government authority in New South Wales, Australia, serving residents, businesses, and community groups across the Wollondilly Shire with statutory services including development approvals, waste management, children's services, infrastructure, emergency management, and biodiversity conservation.

Ownership category

akta.pro rank

Product category

Local Government Administration

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Urban Planning and Community and Rural Development (92512), Administration of Environmental Quality Programs (9241), Landscaping Services (56173)

SIC

Refuse Systems (4953), Sanitary Services (4950)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Solid Waste & Recycling Services Administration (BPAIACAH), Parks, Recreation & Cultural Services (BPAIACAI), Public Works / In-House Municipal Collection Operations (EUAIAAAF)

Keywords

• Local government services
• Waste management recycling
• Development assessment approvals
• Children's services care
• Community facilities recreation

Headquarters

HQ city

Picton

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Rates and Property Taxes: Council generates revenue through residential and commercial rates levied on properties within the Wollondilly Shire.
2. Fees and Charges: Council charges fees for various services including development applications, building inspections, facility hire, children's services, and regulatory services.
3. Government Funding and Grants: Council receives funding from federal and state government for various programs including children's services subsidies (Child Care Subsidy, Start Strong Funding) and environmental conservation projects.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Wollondilly Shire Council is a public local government authority delivering statutory and community services to residents and ratepayers of the Wollondilly Shire in New South Wales, Australia. Core offerings include waste collection and recycling (including FOGO), development application and building inspection processing, children's services (preschool, family day care, before/after school care, school holiday care), public library services, animal management and shelter operations, facility hire (sportsgrounds, halls, tennis courts), road infrastructure maintenance, and environmental conservation programs for threatened species such as koalas. Service delivery is enabled through digital platforms including a Customer Portal, DA Tracker, Emergency Dashboard, and Your Say community engagement platform.

Product overview

Wollondilly Shire Council operates a comprehensive digital service platform providing residents access to government services through multiple online portals and mobile applications. The core offering consists of a Customer Portal for service requests and feedback, a DA Tracker for development application monitoring, an Emergency Dashboard for real-time disaster updates, and a Facility Booking Platform for reserving council venues. The council also provides citizen science mobile applications (FrogID, NatureMapr, PlatypusSPOT) for environmental monitoring. Children's services, library access, animal shelter services, and community nursery operations round out the council's service portfolio. These platforms operate as discrete digital touchpoints unified under the council's web presence, with no unified product architecture described.

Differentiator

Problem solved

Functional benefit

Products and services

• Customer Portal Online portal for residents to submit feedback, service requests, and access council services digitally.
• DA Tracker Development Application tracking system allowing users to search and monitor the status of development applications lodged with the council.
• Emergency Dashboard Real-time emergency management information portal providing alerts and disaster updates for the Wollondilly Shire.
• Wollondilly Open Data Portal Public data portal providing access to council datasets and information for transparency and community use.
• Your Say Wollondilly Community engagement platform enabling residents to provide input and feedback on council projects, policies, and plans.
• Facility Booking Platform Online booking system for hiring council facilities including sportsgrounds, tennis courts, rooms and halls.
• Children's Services Comprehensive children's education and care services including Wollondilly PreSchool, Family Day Care, School Holiday Care, and Before & After School Care.
• Wollondilly Library Public library services offering book catalogue, study spaces, computers, printing, and community events.
• Animal Shelter Council-operated animal shelter providing animal care, microchipping, registration, and foster care services.
• Robin Davies Wollondilly Community Nursery Community nursery providing local native plants for residents, supporting biodiversity and environmental restoration.
• Waste Collection and Recycling Services Kerbside waste collection including red, yellow, and green bins, FOGO (food organics and garden organics) collection, council clean-up, wood chipping, and disposal and recycling options.
• Building and Development Services Statutory development application lodgement, building inspections, building certification services, duty planner appointments, contributions, and developer information.

Quantifiable outcome

• 60+ confirmed koala sightings reported through hotline
• +4 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

15 partnerships are on record, tiered core, supporting and minor.

• Barragal Landcare GroupcoreStrategic or Co-development PartnerPartnership with Barragal Landcare Group for the Menangle Fox Campaign to coordinate fox and pest animal control. The campaign takes a whole-of-community approach to fox management including training for landholders in cage trapping, laying baits safely, and reducing resources available to foxes.
• Greater Sydney Local Land ServicescoreStrategic or Co-development PartnerPartnership with Greater Sydney Local Land Services for the Menangle Fox Campaign. Funded by the NSW Government through its Environmental Trust.
• Conservation Volunteers AustraliacoreStrategic or Co-development PartnerConservation Volunteers Australia partnered with council on the Wollondilly Koala Conservation Project, coordinating volunteer projects for koala tracking and habitat restoration. Successfully received an Environmental Trust Grant to coordinate monthly activity days at Bargo River.
• University of Sydney Koala HubsupportingTechnology or IntegrationUniversity of Sydney Koala Health Hub provides scientific expertise and research support for koala conservation efforts in the Wollondilly Shire.
• Office of Environment and Heritage (NSW)coreStrategic or Co-development PartnerOEH partnered with council on the Koala Conservation Project, providing guidance on wildlife surveys and contributing to the $90,000 Saving Our Species Grant. Conducted systematic spotlighting surveys and GPS collar deployment for koala tracking.
• Wollondilly WIREScoreStrategic or Co-development PartnerWIRES (Wildlife Information, Rescue and Education Service) volunteer branch providing 24hr wildlife rescue services for injured koalas and other wildlife in the Wollondilly area. Contact: 1300 094 737.
• Sydney WildlifesupportingStrategic or Co-development PartnerSydney Wildlife provides 24hr rescue advice and services for wildlife in the region (9413 4300).
• Greening AustraliasupportingStrategic or Co-development PartnerPartner in the South Western Sydney Koala Management Group supporting koala conservation efforts.
• ARTSCAPEsupportingStrategic or Co-development PartnerDesign consultants assisting council with the Appin Place Plan to guide streetscapes and connections in Appin town centre.
• Greenhouse CreativeminorOthersExternal agency responsible for website design and maintenance as noted in website footer.
• Sydney WatersupportingOthersPartner referenced in community alerts (Sydney Water Works at Montpelier Drive, The Oaks) indicating coordination on infrastructure projects.
• Community Environment NetworkcoreStrategic or Co-development PartnerCommunity Environment Network administers the Land for Wildlife voluntary program for landholders with 1/2Ha or more of native bushland, providing registration and connecting landholders with like-minded people and workshops.
• Wildlife Rescue South CoastsupportingStrategic or Co-development PartnerWildlife rescue organisation servicing the Southern Highlands region with 24hr rescue services (0418 427 214).
• Wingecarribee Shire CouncilsupportingStrategic or Co-development PartnerNeighbouring council collaborating on the South Western Sydney Koala Management Group for coordinated koala conservation across the region.
• Campbelltown City CouncilsupportingStrategic or Co-development PartnerNeighbouring council collaborating on the South Western Sydney Koala Management Group. Also collaborating with Campbelltown and Camden councils to take water samples for Platypus DNA testing.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Liverpool City Council: Adjacent south-western Sydney council delivering the full local-government service suite (rates, waste FOGO, DA, library, community facilities) to a similarly diverse residential/business base.
• Blue Mountains City Council: NSW council with overlapping biodiversity and bushfire-management responsibilities, similar citizen-engagement and environmental conservation programs, and comparable headcount scale.
• Penrith City Council: Western Sydney council providing equivalent development assessment, waste, children's services, environmental programs and digital citizen engagement platforms at a comparable scale.
• Camden Council: Neighbouring NSW council in Sydney's south-western growth corridor. Shares the same regulatory, planning, waste, and community-service mandate and is already a confirmed joint partner (Platypus DNA sampling, South Western Sydney Koala Management Group).
• Wingecarribee Shire Council: Neighbouring semi-rural NSW shire with comparable service portfolio, biodiversity assets (koala habitat), and joint regional partnership with Wollondilly on the South Western Sydney Koala Management Group.
• Hawkesbury City Council: Semi-rural NSW council north of Wollondilly delivering the same local-government mandate, including FOGO waste, biodiversity programs, and DA processing in a growth-corridor environment.
• Fairfield City Council: South-western Sydney council with comparable multi-cultural residential base, full waste/recycling service, children's services, and community facilities operations.
• Campbelltown City Council: Adjacent metropolitan-fringe council offering identical local-government services (rates, DA, waste, children's services, library, biodiversity). Already collaborates with Wollondilly on koala and platypus programs.

Broad incumbents

• Greater Sydney Local Land Services: NSW Government regional body funding and coordinating land-management, pest control, and biodiversity projects (including the Menangle Fox Campaign with Wollondilly). Overlapping capability in environmental and pest management for the same geography.
• NSW Department of Planning, Housing and Infrastructure: State-level planning and infrastructure authority that sets the regulatory framework (SEPPs, LEPs) Wollondilly administers. Comparable as the broader public-administration incumbent governing urban planning, housing, and community development in NSW.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/wollondilly
• LinkedInlinkedin.com/company/wollindilly-shire-council
• Instagraminstagram.com/wollondillyshirecouncil/?hl=en

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Wollondilly Shire Council