Wojewódzki Urząd Pracy w Warszawie. Filia

What Wojewódzki Urząd Pracy w Warszawie. Filia does

Wojewódzki Urząd Pracy w Warszawie (WUP Warszawa) is a Polish government public institution operating under the Marshal's Office of the Mazovia Voivodeship and supervised by the Ministry of Family, Labour and Social Policy (MRPiPS). It serves as the regional implementing body of the national Public Employment Services (PSZ) network for Mazovia voivodeship, delivering statutory employment services mandated by Polish law. The institution coordinates a network of 21 Powiatowe Urzędy Pracy (district labour offices) and six Career Counseling Centers (in Warsaw, Ciechanów, Ostrołęka, Płock, Radom, and Siedlce), reaching job seekers, employers, foreign citizens, and youth across the region.

Its core product is the Wortal PSZ web portal (wupwarszawa.praca.gov.pl), which aggregates electronic registration, job mediation, career counseling, skills-enhancement programmes, cash benefits administration, and employer-facing services such as the National Training Fund (KFS) and the Guaranteed Employee Benefits Fund (FGŚP). The platform integrates with national e-government infrastructure (ePUAP, e-Doręczenia, praca.gov.pl), the Central Job Offers Database (CBOP), the EURES European employment mobility network, and PARP's Baza Usług Rozwojowych. Successive regional activation programmes (MAZOWSZE 2023-2026) target long-term unemployed over 50, rural residents, and persons with disabilities. A large language model deployed on the portal provides AI-assisted search and article summarization over PSZ content.

WUP Warszawa does not operate as a commercial entity. All services are free of charge to citizens and employers, and the institution is funded through the Polish state budget, the Labour Fund, and European Funds (notably European Funds for Mazovia 2021-2027). Revenue, pricing models, and customer acquisition mechanics are not applicable. Distribution is achieved through the physical office network, the digital portal (19,689,369 annual page views), social media channels, MS Teams-based webinars, the EURES network, and an annual Job and Entrepreneurship Fair at PGE Narodowy stadium.

Name

Wojewódzki Urząd Pracy w Warszawie. Filia

Legal name

Wojewódzki Urząd Pracy w Warszawie

Website

https://wupwarszawa.praca.gov.pl

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Wojewódzki Urząd Pracy w Warszawie (WUP Warszawa) is a Polish government public institution delivering statutory employment services across Mazovia voivodeship through 21 district offices and the Wortal PSZ digital portal, serving job seekers, employers, foreign nationals, and youth with free services funded by the state budget and EU funds.

Ownership category

akta.pro rank

Product category

Public Employment Services

NAICS

Administration of Human Resource Programs (9231), Employment Placement Agencies (561311)

SIC

Services-Employment Agencies (7361)

akta.pro primary industry

State/Provincial Labor, Employment Standards & Workforce Development Administration (BPAIABAN)

akta.pro secondary industries

Unemployment Insurance & Employment Support Benefits (BPAIAKAB), Global Mobility, Immigration & Relocation (BPACAPAN)

Keywords

• Public employment services
• Job placement services
• Vocational career counseling
• Unemployment benefits administration
• Workforce development programs

Headquarters

HQ city

Warsaw

HQ country

Poland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Distribution channels5 records

Marketing channels6 records

Core offering

The Voivodeship Labour Office in Warsaw is a government public institution providing free employment services across the Mazovia voivodeship as part of Poland's Public Employment Services (PSZ) network. It delivers job placement intermediation, vocational career counseling, professional training and skills development programs, unemployment benefits administration, financial support for starting businesses, foreign worker permit facilitation, and EURES cross-border employment mobility services to job seekers, unemployed individuals, employers, and foreign nationals.

Product overview

Wojewódzki Urząd Pracy w Warszawie (WUP) operates the Wortal PSZ (Public Employment Services Portal) as a comprehensive government employment services platform for the Mazovia region. The offering consists of a central web portal (Wortal PSZ) that serves as the primary digital interface for all services, supplemented by multiple specialized modules and programs. The core platform provides electronic registration, job mediation (Pośrednictwo pracy), career counseling (Poradnictwo zawodowe), skills enhancement (Podnoszenie kwalifikacji), and cash benefits administration (Świadczenia pieniężne). The Regional Programs (MAZOWSZE 2023–2026) add targeted activation programs for specific groups. Additional offerings include the National Training Fund (KFS), the Guaranteed Employee Benefits Fund (FGŚP), the Citizens' Budget of Mazovia (BOM), the Register of Employment Agencies, and the 'Kompas Rynku Pracy' podcast. Services for foreigners, persons with disabilities, and job seekers looking abroad are also integrated into the platform. The portal integrates with external government systems (ePUAP, e-Doręczenia, praca.gov.pl), EURES, and the Central Job Offers Database (CBOP).

Differentiator

Problem solved

Functional benefit

Products and services

• Wortal PSZ (Public Employment Services Portal) Main web portal providing a comprehensive online platform for job seekers, employers, and the public, aggregating job listings, career counseling services, training programs, labor market statistics, and administrative services related to employment.
• Electronic Registration (Rejestracja w urzędzie przez internet) Online registration service allowing job seekers to register as unemployed or job-seeking at the labor office via the internet, using a trusted profile or user account on praca.gov.pl.
• Job Mediation (Pośrednictwo pracy) Job placement services connecting unemployed and job-seeking individuals with employers, including job offers, job exchange listings (giełda pracy), and job fairs (targi pracy).
• Career Counseling (Poradnictwo zawodowe) Professional career counseling services offered both individually and in groups, including career planning, skills assessment, and job search support, delivered at Career Counseling Centers across the Mazovia region.
• Skills Enhancement (Podnoszenie kwalifikacji) Training and qualification improvement services including internships (staże), training courses (szkolenia), educational vouchers (bony na kształcenie ustawiczne), and financing of competency validation and nostrification procedures.
• Cash Benefits (Świadczenia pieniężne) Financial benefits for unemployed persons including unemployment allowance (zasiłek dla bezrobotnych), activation allowance (dodatek aktywizacyjny), and information on current benefit amounts.
• Support for Professional Activity (Formy wsparcia aktywności zawodowej) Various forms of financial and organizational support for employment including interventional works, public works, socially useful works, subsidies for job creation equipment, entrepreneurship grants, relocation allowances, and activation packages.
• Services for Disabled Persons (Dla niepełnosprawnych) Specialized employment support services tailored for people with disabilities, including job placement assistance, vocational training, and workplace accommodations.
• Services for Foreigners (Dla cudzoziemców) Comprehensive services for foreign nationals including work permits, seasonal work permits, declarations on entrusting work to foreigners, special provisions for Ukrainian citizens, and residence and work permits.
• Work Abroad (Praca za granicą) Information and assistance for Polish citizens seeking employment abroad, including EURES network services, EU/EFTA work regulations, international job fairs, and procedures for transferring unemployment benefits across EU countries.
• Guaranteed Employee Benefits Fund (Fundusz Gwarantowanych Świadczeń Pracowniczych - FGŚP) Special fund to guarantee employee claims in the event of employer insolvency, administered for employers and employees.
• National Training Fund (Krajowy Fundusz Szkoleniowy - KFS) National Training Fund providing financial support for continuing education and training of employees, funded through mandatory contributions from employers.
• Register of Employment Agencies (Rejestr Agencji Zatrudnienia) Register of employment agencies for the Mazovia voivodeship, allowing users to verify whether an employment agency is legally registered and certified.
• Regional Programs MAZOWSZE (annual activation programs) Annual regional employment programs for Mazovia targeting specific groups such as long-term unemployed over 50, rural residents, and persons with disabilities, implemented across multiple district labor offices in the region.
• Job and Entrepreneurship Fairs (Targi Pracy i Przedsiębiorczości) Annual job and entrepreneurship fairs organized by the office, such as the Targi Pracy i Przedsiębiorczości 2026 scheduled at PGE Narodowy in Warsaw.
• Electronic Contracts (Umowy elektroniczne) Electronic contracts service enabling employers to submit and process employment-related agreements digitally with the labor office.

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability3 records

Feature1 record

Partnerships

Seven partnerships are on record, tiered core and minor.

• Marshal's Office of Mazovia (Urząd Marszałkowski Województwa Mazowieckiego)coreStrategic or Co-development PartnerThe Voivodeship Labour Office collaborates with the Marshal's Office of Mazovia on regional development initiatives, including European Funds for Mazovia 2021-2027 programmes and Budżet Obywatelski Mazowsza (Mazovia Civic Budget) projects.
• Mazowiecka Jednostka Wdrażania Programów Unijnych (MOWIR)coreStrategic or Co-development PartnerPartnership for implementation of European Union funded programmes supporting employment and workforce development across the Mazovia region, including European Funds for Mazovia 2021-2027.
• EURES (European Employment Services Network)coreTechnology or IntegrationEuropean network of public employment services operating under the European Labour Authority (ELA), providing cross-border job matching, EURES advisors, and mobility services for EU/EOG/Switzerland workers.
• National Labour Office (MRPiPS)coreStrategic or Co-development PartnerThe Ministry of Family, Labour and Social Policy oversees the Public Employment Services portal (PSZ) and coordinates national labour market policy, with WUP Warsaw serving as the regional implementing body.
• District Labour Offices (PUP) in MazoviacoreStrategic or Co-development PartnerNetwork of 21 Powiatowe Urzędy Pracy (district labour offices) across Mazovia voivodeship implementing employment programmes and services under coordination of the Voivodeship Labour Office.
• Public Employment Services (PSZ) PortalcoreTechnology or IntegrationNational IT platform managed by MRPiPS providing central database of job offers, e-services for citizens and employers, and AI-powered search functionality across all voivodeship and district labour office websites.
• Polish Agency for Enterprise Development (PARP)minorStrategic or Co-development PartnerCollaboration on the Development Services Database (Baza Usług Rozwojowych) providing access to training and professional development services for individuals and businesses.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Others

• EURES: European Job Mobility Network operated by ELA and Member State PES partners; WUP Warsaw is a national partner in this network. Comparable as the infrastructural backbone for cross-border placement that the office delivers.
• European Labour Authority (ELA): EU-level body coordinating cross-border labour mobility, enforcing EURES standards, and supporting Member State PES systems. Functionally adjacent as the regulator-of-regulators for public employment services including WUP Warsaw.

Direct peers

• Wojewódzki Urząd Pracy w Poznaniu: Voivodeship Labour Office in Poznań, Wielkopolska region. Direct peer under the same PSZ framework, with comparable MAZOWSZE-style annual activation programmes and district-office network.
• Wojewódzki Urząd Pracy w Gdańsku: Voivodeship Labour Office in Gdańsk, Pomerania region. Identical legal mandate, EU funding pipeline, and service catalog (job mediation, career counseling, KFS, EURES), differing only in geographic mandate.
• Wojewódzki Urząd Pracy we Wrocławiu: Voivodeship Labour Office in Wrocław, Lower Silesia region. Same statutory mandate, same PSZ portal technology, and same district-office network model, making it a like-for-like operational comparator in a different Polish voivodeship.
• Wojewódzki Urząd Pracy w Krakowie: Voivodeship Labour Office in Kraków, Małopolska region. Operates the same statutory mandate under Polish employment promotion law, runs the same PSZ portal, and serves the same constituent groups (job seekers, employers, foreigners) with a structurally identical service portfolio.

Emerging players

• Pracuj.pl: Poland's leading private online job platform, operating in the same job-matching category but as a commercial digital-native player. Comparable as the primary private-sector competitor for employer-candidate mindshare in Poland.

Broad incumbents

• Adecco Poland: Local arm of the global Adecco Group providing temporary staffing, permanent placement, and outplacement services in Poland. Comparable as the largest private-sector staffing provider competing directly for the same employer and job-seeker base.
• Bundesagentur für Arbeit: Germany's Federal Employment Agency, the national PES performing job placement, unemployment benefits administration, and vocational counseling at a much larger scale. Comparable in mandate and service mix, but operates as a federal agency with broader scope.
• France Travail: France's national employment agency (formerly Pôle Emploi), delivering job placement, unemployment insurance, and training across France. Closest EU comparator to WUP Warsaw in breadth of services and statutory mandate.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@wojewodzkiurzadpracywwarszawie
• Facebookfacebook.com/WojewodzkiUrzadPracywWarszawie
• LinkedInlinkedin.com/company/wojew%C3%B3dzki-urz%C4%85d-pracy-w-warszawie.-filia

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Wojewódzki Urząd Pracy w Warszawie. Filia