ICS Health & Wellbeing
ICS Health & Wellbeing, trading as Xyla, is a UK healthcare services provider within Acacium Group that delivers NHS-commissioned health and wellbeing, mental health, clinical care, assessment, patient flow, and healthcare-at-home services to over 80 NHS Trusts, ICBs, and local authorities.
- Company typePrivate
- Founded2019
- HeadquartersLondon, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What ICS Health & Wellbeing does
ICS Health & Wellbeing, operating as Xyla, is a UK-based healthcare services provider and a trading name within Acacium Group, delivering NHS-commissioned services across six integrated verticals: health and wellbeing programmes (weight management, diabetes prevention/remission, smoking cessation, cardiovascular prevention), mental health and neurodevelopmental services (ADHD/autism assessments, digital therapy, CBT, EMDR), clinical care (teledermatology, echocardiography, diagnostic services), healthcare at home (virtual wards, remote patient monitoring), health and social care assessments (continuing healthcare, LeDeR, DoLS), and patient flow and community transition services.
The company operates a digital health platform supporting teledermatology with medical photography and consultant review, remote patient monitoring with real-time patient data capture, virtual wards combining remote monitoring with clinical support, and digital therapy programmes including the NHS Digital Weight Management Programme and Wellbeing Way App. Services are delivered via NHS commissioning, with the company contracted to over 80 NHS Trusts, multiple Integrated Care Boards, and local authorities across the UK. The company maintains a network of over 3,000 trained clinicians enabling multi-specialty service delivery across hospital, community, virtual, and in-home settings.
Xyla generates revenue through managed service contracts with NHS Trusts, ICBs, and local authorities, with payment tied to outcomes and performance rather than fixed pricing tiers. The company is privately held by Acacium Group, holds CQC regulation, QISMET accreditation for diabetes prevention and remission programmes, and BSE accreditation for echocardiography, and operates from a registered office in London at 9 Appold Street.
ICS Health & Wellbeing firmographics
Firmographics- Name
- ICS Health & Wellbeing
- Legal name
- ICS Operations Ltd
- Website
- https://xylahealthandwellbeing.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- ICS Health & Wellbeing, trading as Xyla, is a UK healthcare services provider within Acacium Group that delivers NHS-commissioned health and wellbeing, mental health, clinical care, assessment, patient flow, and healthcare-at-home services to over 80 NHS Trusts, ICBs, and local authorities.
- Ownership category
- akta.pro rank
ICS Health & Wellbeing industry classification
Industry- Product category
- Healthcare Services
- NAICS
- Ambulatory Health Care Services (621), Outpatient Mental Health and Substance Abuse Centers (621420), Other Ambulatory Health Care Services (6219), Health Care and Social Assistance (62)
- SIC
- Services-Health Services (8000), Services-Home Health Care Services (8082), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Hospital-at-Home & Acute Virtual Care Platforms (HLALABAC)
- akta.pro secondary industries
- Virtual Specialty Care Platforms (tele-stroke, tele-ICU, tele-derm, tele-cardiology) (HLALABAD), Psychiatry & Medication Management Platforms (HLALAEAB), Primary Care & General Medicine Virtual Care (HLALAAAA)
Keywords
Where ICS Health & Wellbeing is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
ICS Health & Wellbeing business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- NHS and Public Sector Healthcare Contracts: Xyla generates revenue through contracts with NHS Trusts, Integrated Care Boards (ICBs), and local authorities for healthcare service delivery. Services are commissioned to deliver specific health outcomes including reduced waiting lists, improved patient flow, and community healthcare support.
- Outcome-based Contracts: Patient flow and community transition services operate on an outcome-based model where payment is linked to results achieved. Performance-based payment links financial investment directly to measurable outcomes.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
ICS Health & Wellbeing product offering
Product offeringCore offering
Xyla delivers NHS-commissioned health and wellbeing programmes, mental health and neurodevelopmental services, clinical care, healthcare at home, health and social care assessments, and patient flow solutions. Services span weight management, diabetes prevention and remission, smoking cessation, ADHD and autism assessments, teledermatology, echocardiography, virtual wards, and remote patient monitoring, contracted through NHS Trusts, Integrated Care Boards, and local authorities across the UK.
Product overview
Xyla, part of Acacium Group, is a healthcare services provider offering a comprehensive portfolio of integrated health and wellbeing, mental health, clinical care, and diagnostic services. The offering is organized as multiple interconnected service categories rather than a single unified product. Key products include Health and Wellbeing Services (weight management, smoking cessation, diabetes prevention/remission, cardiovascular prevention, health coaching) supported by digital platforms like the Wellbeing Way App and NHS Digital Weight Management Programme; Mental Health & Neurodevelopment Services (digital therapy, CBT, EMDR, ADHD/autism assessments via Right to Choose); Clinical Care Services (hospital and community-based diagnostics including teledermatology and echocardiography); Healthcare at Home (virtual wards, remote patient monitoring); Health and Social Care Assessments (continuing healthcare, LeDeR, DoLS); and Patient Flow services. These services are delivered digitally, virtually, and in-person across NHS partners, ICBs, local authorities, and trusts throughout the UK.
Differentiator
Problem solved
Functional benefit
Brands
- Xyla Health and Wellbeing: Health and wellbeing services including weight management, quit smoking, diabetes services, and cardiovascular disease prevention.
- Xyla Mental Health
- Xyla Clinical Care
- Xyla Care Assessments
- Xyla Healthcare at Home
Products and services
- Health and Wellbeing Services Comprehensive health and wellbeing programmes including weight management, quit smoking, diabetes prevention and management, cardiovascular disease prevention, and health coaching delivered by clinical specialists, available digitally and face-to-face for NHS-commissioned populations.
- Mental Health & Neurodevelopment Services Mental health support including ADHD and autism assessments via the NHS Right to Choose pathway, digital therapy, cognitive behavioural therapy (CBT), EMDR, counselling, and neurodevelopmental assessments for individuals of all ages.
- Clinical Care Services Clinical services delivered in hospitals, the community, or virtually in partnership with over 80 NHS Trusts, offering flexible scheduling including weekends and community-based locations.
- Healthcare at Home Hospital-level care delivered directly to patients at home including virtual wards, remote patient monitoring for long-term condition management, and community care services.
- Health and Social Care Assessments High-quality assessment services including continuing healthcare, Learning by Death Reviews (LeDeR), Deprivation of Liberty Safeguards (DoLS), and occupational therapy assessments.
- Patient Flow and Community Transition Services designed to increase hospital capacity, ease discharge pressures, and strengthen links with community care including operational and strategic improvement services.
- NHS Digital Weight Management Programme Digital weight management programme with app-based support, coaching, and structured modules for weight loss and lifestyle change, commissioned via the NHS.
- NHS Diabetes Prevention Programme (NDPP)
Quantifiable outcome
- 99% of people continue with healthy lifestyle changes from wellbeing programmes
- +6 more outcomes
Companies that use ICS Health & Wellbeing
Customer profileNamed customers8 records
Segments3 records
Ideal customer profiles2 records
ICS Health & Wellbeing technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
ICS Health & Wellbeing partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and minor.
- Argyll and Bute Health and Social Care Partnership (NHS Highland)coreDigital mental health services for remote Scottish islands serving 17% of population across 23 inhabited islands. Achieved 100% referrals offered appointments within 3 weeks, 83% attendance rate, and 77.2% reliable improvement.
- Frimley ICBcoreDelivered consultant-led teledermatology service reducing dermatology waits from 80 weeks to 48 hours. Achieved 40% reduction in secondary care referrals and 40% of referrals managed outside hospital.
- Kingston and Richmond NHS Foundation TrustcoreEchocardiography partnership since August 2019 delivering 1,484 clinics and 25,762 scans. Extended for another two years from January 2026.
- Acacium GroupcoreXyla is part of Acacium Group, a healthcare services organisation. The parent company provides operational infrastructure and shared services across its portfolio of healthcare brands.
- NHScorePrimary commissioning partner delivering NHS-commissioned healthcare services including health and wellbeing programmes, clinical care, and community health services across England.
- Local AuthoritiescorePartnership with local authorities for delivery of health and social care assessment services, community health programmes, and public health initiatives.
- Central London Community Healthcare NHS Trust (CLCH)coreAHP-led insourcing partnership delivering services across 15 specialities in 7 London boroughs, equivalent to 50.22 full-time employees and saving over £300,000.
- County Durham and Darlington NHS Foundation TrustminorPatient flow solutions addressing prolonged hospital lengths of stay and delayed discharges through rapid discharge solutions.
- Chesterfield Royal HospitalminorSupported discharge service addressing patient flow challenges and care capacity shortages.
- Good Things FoundationminorPartnership addressing digital exclusion in healthcare, working to close the digital gap for underserved populations who may struggle with digital access.
- Over 80 NHS TrustscorePartnership network across England for clinical service delivery, including acute services, diagnostic services, and community healthcare.
Scale indicators15 records
Recent moves6 records
Expansion highlights10 records
ICS Health & Wellbeing competitors and assessment
Company assessmentDirect peers
- InHealth Group: UK provider of diagnostic services (including echocardiography and dermatology) to the NHS. Directly comparable to Xyla's echocardiography, teledermatology, and diagnostic services delivered into NHS Trusts.
- Totally plc: UK-listed provider of NHS insourcing and urgent care services, delivering outsourced clinical capacity to NHS Trusts. Directly comparable to Xyla's clinical care, patient flow, and urgent treatment centre offerings.
- HCRG Care Group (Virgin Care): Major independent provider of NHS-commissioned community health and social care services across the UK. Highly comparable to Xyla's multi-service NHS portfolio across community, mental health, and clinical care.
- Practice Plus Group: Independent provider of NHS services including urgent care, diagnostics, mental health, and primary care. Directly comparable to Xyla's multi-specialty NHS-commissioned portfolio.
Emerging players
- Doccla: UK virtual ward and remote patient monitoring provider working with NHS Trusts. Comparable to Xyla's Healthcare at Home, virtual wards, and remote patient monitoring offerings.
- Livi (by Kry): Digital GP and primary care provider partnered with NHS practices across the UK. Comparable to Xyla's primary care virtual care, remote consultations, and digital health programmes.
- Consultant Connect: UK teledermatology and telehealth specialty advice service for NHS primary care. Comparable to Xyla's consultant-led teledermatology pathway reducing secondary care referrals.
- Huma (formerly Medopad): Digital health platform providing remote patient monitoring and virtual ward capabilities to NHS and global providers. Comparable to Xyla's virtual wards and remote monitoring technology stack.
Broad incumbents
- HealthHero: Pan-European digital health provider spanning telehealth, mental health, and corporate wellbeing. Comparable to Xyla's mental health, digital therapy, and health coaching programmes.
Regional players
- Thrive Tribe: UK provider of NHS-commissioned health and wellbeing programmes including diabetes prevention and weight management. Comparable to Xyla's NDPP, T2DR, and digital weight management services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
ICS Health & Wellbeing social profiles
Digital presenceICS Health & Wellbeing compliance and trust
Trust signalCompliance3 records
ICS Health & Wellbeing financial estimates
Financial estimateRevenue estimate
Valuation estimate
ICS Health & Wellbeing leadership team
Management profileNumber of profiles
ICS Health & Wellbeing funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ICS Health & Wellbeing M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ICS Health & Wellbeing
What does ICS Health & Wellbeing do?
Xyla delivers NHS-commissioned health and wellbeing programmes, mental health and neurodevelopmental services, clinical care, healthcare at home, health and social care assessments, and patient flow solutions. Services span weight management, diabetes prevention and remission, smoking cessation, ADHD and autism assessments, teledermatology, echocardiography, virtual wards, and remote patient monitoring, contracted through NHS Trusts, Integrated Care Boards, and local authorities across the UK.
Is ICS Health & Wellbeing a public or private company?
ICS Health & Wellbeing is a private company. It is classified as corporate owned and is currently operating.
When was ICS Health & Wellbeing founded?
ICS Health & Wellbeing was founded in 2019. It employs 11 to 50 people.
Where is ICS Health & Wellbeing based?
ICS Health & Wellbeing is headquartered in London, United Kingdom, in the Europe region.
How does ICS Health & Wellbeing make money?
Two revenue lines are on record. NHS and Public Sector Healthcare Contracts are the primary driver. The others are outcome-based Contracts.
Who are ICS Health & Wellbeing's main competitors?
Direct peers on record are InHealth Group, Totally plc, HCRG Care Group (Virgin Care) and Practice Plus Group. Emerging players are Doccla, Livi (by Kry), Consultant Connect and Huma (formerly Medopad). HealthHero is listed as a broad incumbent. Thrive Tribe is listed as a regional player.
Does ICS Health & Wellbeing have an API?
No public API is recorded for ICS Health & Wellbeing.
What industry is ICS Health & Wellbeing in?
ICS Health & Wellbeing's product category is Healthcare Services. Its primary akta.pro industry code is HLALABAC, Hospital-at-Home & Acute Virtual Care Platforms, with a secondary code of HLALABAD, Virtual Specialty Care Platforms (tele-stroke, tele-ICU, tele-derm, tele-cardiology). Its NAICS code is 621 and its SIC code is 8000.