ZEM
ZEM (Case Electronics B.V.) offers a network lifecycle management SaaS platform for designing, building, and maintaining multi-vendor Layer 2/3 infrastructure. It serves MSPs and network engineers via freemium and per-port pricing, with over 40,000 ports managed across the Netherlands.
- Company typePrivate
- Founded2019
- HeadquartersUtrecht, Netherlands
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What ZEM does
ZEM, legally Case Electronics B.V., is a Dutch private limited company (B.V.) founded in 2019 and headquartered in Utrecht, Netherlands, operating as a product subsidiary of Case Electronics B.V. with a team of approximately six employees. The company builds a single product: a unified network lifecycle management platform covering the design, construction, and ongoing operations of large and complex Layer 2 and Layer 3 network infrastructure. Target customers are Managed Service Providers managing multi-vendor client networks and in-house network engineers responsible for enterprise-grade environments.
The platform combines a web-based SaaS application with an On-Site Appliance (OSA), a containerized probe that runs on Docker or Podman locally on customer infrastructure and connects directly to physical network devices, supporting both cloud-hosted and air-gapped deployments. Core capabilities include automatic switch discovery, port configuration against device profiles, compliance checking with auto-fix, role-based access control with granular privileges, audit logging, syslog aggregation, floor plan and documentation generation, and inspection comparing actual versus design network state. Hardware support is vendor-agnostic across Cisco, HPE Aruba, Allied Telesis, and other manufacturers. Integrations include a REST API with bearer-token authentication, Microsoft single sign-on, and backups to SFTP or S3-compatible storage.
ZEM monetizes through a hybrid pricing model: a free €0/month starter tier with a 30-day no-credit-card trial, a Business tier at €10/month for small-to-medium businesses, custom-priced Enterprise contracts with 24/7 expert support and multi-year terms, and usage-based per-port billing that scales down from €0.50/port (0–499 ports) to €0.05/port (10,000+ ports). Distribution is primarily product-led through self-serve web sign-up, supplemented by sales-assisted demo requests for enterprise engagements. As of mid-2025 the platform manages more than 40,000 ports across multiple customer networks concentrated in the Netherlands, with named customers including BAM Infra and TKH Security. The company has not disclosed external institutional funding and operates a bootstrapped, capital-light model.
ZEM firmographics
Firmographics- Name
- ZEM
- Legal name
- Case Electronics B.V.
- Website
- https://zem.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- ZEM (Case Electronics B.V.) offers a network lifecycle management SaaS platform for designing, building, and maintaining multi-vendor Layer 2/3 infrastructure. It serves MSPs and network engineers via freemium and per-port pricing, with over 40,000 ports managed across the Netherlands.
- Ownership category
- akta.pro rank
ZEM industry classification
Industry- Product category
- Network Management Software
- NAICS
- Computer Systems Design and Related Services (5415), Other Computer Related Services (541519)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Service Assurance & SLA/QoS Management (HDAFAMAL)
- akta.pro secondary industry
- Network Performance, Visibility & SLA Monitoring (Managed NPM/Observability) (HDAIAFAI)
Keywords
Where ZEM is headquartered
LocationHeadquarters
- HQ city
- Utrecht
- HQ country
- Netherlands
- HQ region
- Europe
Offices1 record
Markets served
ZEM business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- Subscription - Per Port Usage: Pay-as-you-scale pricing model where customers are billed based on the total number of ports across all their networks. Volume discounts apply as port count increases. Tiered pricing: €0.50/port (0-499), €0.40/port (500-1499), €0.30/port (1500-2499), €0.10/port (2500-9999), €0.05/port (10000+).
- Business Tier Subscription: Flat monthly fee of €10/month (excl. VAT) for small to medium businesses, including quick setup and scaling rates that grow with network size.
- Enterprise Tier: Custom pricing for large enterprises with complex networks. Includes tailored solutions and 24/7 support from ZEM product experts.
- Free Tier: Free starting tier at €0/month, suitable for businesses of all sizes with a 30-day trial period. No credit card required.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free tier - 0 ports managed |
| Subscription | Monthly | Business tier - Small to medium businesses |
| Subscription | Multi-year contract | Enterprise tier - Complex networks |
| Usage-based | Monthly | Port-based usage pricing - 0 to 499 ports |
| Usage-based | Monthly | Port-based usage pricing - 500 to 1,499 ports |
| Usage-based | Monthly | Port-based usage pricing - 1,500 to 2,499 ports |
| Usage-based | Monthly | Port-based usage pricing - 2,500 to 9,999 ports |
| Usage-based | Monthly | Port-based usage pricing - 10,000+ ports |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
ZEM product offering
Product offeringCore offering
ZEM provides an all-in-one SaaS platform for designing, building, and managing large and complex Layer 2 and Layer 3 network infrastructure. The platform combines a web-based application with a containerized On-Site Appliance (OSA) that interfaces with multi-vendor switches (Cisco, Allied Telesis, HPE Aruba) for end-to-end network lifecycle management — from initial design and configuration through compliance checks, monitoring, and decommissioning. It is sold primarily to Managed Service Providers and enterprise network engineering teams on subscription and usage-based pricing.
Product overview
ZEM is a single unified network management platform that covers the complete network lifecycle from design and construction through daily operations. The platform combines multiple capabilities into one integrated system: network visualization with automatic switch firmware updates, device management with 802.1X security and role-based access, compliance checking, audit logging, and both hosted cloud and air-gapped on-premise deployment options. ZEM supports multi-vendor hardware environments with over 5,000 ports managed across networks. The platform offers tiered pricing (Free trial, Business at €10/month, and Enterprise with custom pricing) and includes an On-Site Appliance (OSA) container for local network connectivity. Key feature modules include Admin Console, Switch Discovery, Inspection, Compliance, Quick Analysis, Quick Search, Syslog, Audit Log, VLAN Management, Device Profiles, VPN Users, Service Ports, and Narrowcasting Dashboard.
Differentiator
Problem solved
Functional benefit
Products and services
- ZEM Network Management Platform All-in-one SaaS platform for network and device management covering the full lifecycle — design, implementation, and daily management of large and complex Layer 2 and Layer 3 network infrastructure. Targets Managed Service Providers and enterprise network engineering teams with multi-vendor switch support, automated onboarding, compliance checking, and collaboration tools.
- On-Site Appliance (OSA) Containerized application (Docker/Podman) that runs on a customer's local server, VM, or Raspberry Pi. Functions as the on-site probe connecting the ZEM SaaS application to physical network devices, supports both cloud-connected and air-gapped deployments, and retrieves real-time network status data.
Quantifiable outcome
- 40,000+ ports managed across Netherlands
- +3 more outcomes
Companies that use ZEM
Customer profileNamed customers2 records
Segments2 records
Ideal customer profiles2 records
ZEM technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability2 records
Feature12 records
ZEM partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- Allied TelesiscoreAllied Telesis hardware support was added on September 10, 2024, expanding ZEM's multi-vendor capabilities to meet diverse infrastructure needs of customers.
- HPE ArubacoreHPE Aruba hardware support was added in December 2023, marking the beginning of ZEM's multi-vendor capabilities.
- CiscocoreCisco switches are supported on the ZEM platform. ZEM provides detailed setup documentation for Cisco switches including user creation, management interface configuration, SSH setup, and SNMP configuration. Cisco switches can be discovered automatically or added manually to the ZEM network management system.
- Docker/PodmancoreZEM's On-Site Appliance runs as a containerized application using Docker or Podman container engines, allowing deployment on virtual machines, Raspberry Pi, or physical servers.
Scale indicators9 records
Recent moves7 records
Expansion highlights6 records
ZEM competitors and assessment
Company assessmentDirect peers
- Auvik Networks: Cloud-based network monitoring and management SaaS purpose-built for MSPs and IT teams, with multi-vendor support and a usage-based pricing model. Highly comparable to ZEM on target customer (MSPs), business model (SaaS, PLG), and core capability (multi-vendor network visibility).
- Itential: Network automation and orchestration platform for multi-vendor enterprise networks, focused on configuration, compliance, and integration with ITSM tools. Comparable on multi-vendor compliance and lifecycle automation.
- BackBox: Network automation platform providing configuration backup, compliance, and automated device management for multi-vendor networks. Directly overlaps with ZEM's compliance, audit log, and automated port configuration capabilities.
- Domotz: Remote network monitoring, management, and troubleshooting platform with an on-site appliance/agent and MSP-focused pricing. Comparable to ZEM in serving MSPs with a hybrid cloud + on-site deployment architecture.
- Forward Networks: Network digital twin platform that models actual vs. intended network behavior across multi-vendor environments. Comparable to ZEM's design-vs-actual inspection, compliance checking, and digital twin data asset.
- Device42: IT asset and network management platform providing automated discovery, configuration management, and dependency mapping. Comparable to ZEM on switch discovery, device inventory, and documentation generation.
- NetBox Labs: Network source-of-truth and automation platform (commercial open source) used by network engineers to document, design, and automate infrastructure. Closely comparable to ZEM's design-to-configuration workflow and network-as-code positioning.
Broad incumbents
- SolarWinds Network Management: Established enterprise network monitoring and management suite (NPM, NCM) with broad multi-vendor support. Represents the legacy incumbent alternative in the same network management software category as ZEM.
- Cisco Catalyst Center (DNA Center): Cisco's enterprise network management and automation platform with deep Cisco-vendor integration. Represents the vendor-native alternative that ZEM competes against, with overlapping capabilities in design, automation, and assurance.
- HPE Aruba Central: HPE Aruba's cloud-native network management platform for Aruba switches and wireless infrastructure. A vendor-native incumbent offering bundled/free management that competes against ZEM's vendor-agnostic positioning.
Market position
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
ZEM social profiles
Digital presenceZEM financial estimates
Financial estimateRevenue estimate
Valuation estimate
ZEM leadership team
Management profileNumber of profiles
Profiles1 record
ZEM funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ZEM M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ZEM
What does ZEM do?
ZEM provides an all-in-one SaaS platform for designing, building, and managing large and complex Layer 2 and Layer 3 network infrastructure. The platform combines a web-based application with a containerized On-Site Appliance (OSA) that interfaces with multi-vendor switches (Cisco, Allied Telesis, HPE Aruba) for end-to-end network lifecycle management — from initial design and configuration through compliance checks, monitoring, and decommissioning. It is sold primarily to Managed Service Providers and enterprise network engineering teams on subscription and usage-based pricing.
Is ZEM a public or private company?
ZEM is a private company. It is classified as corporate owned and is currently operating.
When was ZEM founded?
ZEM was founded in 2019. It employs 1 to 10 people.
Where is ZEM based?
ZEM is headquartered in Utrecht, Netherlands, in the Europe region.
How does ZEM make money?
Four revenue lines are on record. Subscription - Per Port Usage is the primary driver. The others are business Tier Subscription, enterprise Tier and free Tier.
Who are ZEM's main competitors?
Direct peers on record are Auvik Networks, Itential, BackBox, Domotz, Forward Networks, Device42 and NetBox Labs. Broad incumbents are SolarWinds Network Management, Cisco Catalyst Center (DNA Center) and HPE Aruba Central.
Does ZEM have an API?
Yes. ZEM provides a REST API accessible at https://app.zem.com/api for various network management operations. API access requires authentication via API keys (bearer token), obtained from system settings. Users need the public_api privilege to use the API. Available endpoints include /api/device for device management and /api/intent/dot1x_status/fire for 802.1x status queries. API permissions mirror the web interface permissions structure. An interactive API spec is available for exploring endpoints. Developer documentation is at app.zem.com/docs/api/overview.html.
What industry is ZEM in?
ZEM's product category is Network Management Software. Its primary akta.pro industry code is HDAFAMAL, Service Assurance & SLA/QoS Management, with a secondary code of HDAIAFAI, Network Performance, Visibility & SLA Monitoring (Managed NPM/Observability). Its NAICS code is 5415 and its SIC code is 7372.