Zenya

What Zenya does

Zenya (legal entity Infoland B.V.) is a Netherlands-based SaaS provider of quality and risk management software for healthcare organizations, founded in 1998 and rebranded from Infoland to Zenya in December 2024. The company sells a modular suite — Zenya DOC (document management), FLOW (incident and complaint management), AUDIT, CHECK (questionnaires), RISK, and BOOST (action management) — used by 450+ healthcare organizations across the Benelux, including nearly all hospitals in the Netherlands and Flanders. Zenya added an AI layer in 2025–2026 comprising AI Chat, AI Search, and AI FLOW Prompt, plus an EvidenceHunt integration for evidence-based practice. The platform is built on Microsoft Azure (GDPR-compliant, ISO/IEC 27001, ISO 9001, and NEN 7510 certified) and integrates with healthcare core systems including Nedap Ons ECD, SDB ECD, AFAS HR, and SharePoint Online.

Zenya generates revenue through annual SaaS subscriptions priced on a custom enterprise basis tied to organization size and modules deployed, supplemented by consulting and functional application management services. GTM is primarily direct enterprise field sales with dedicated account managers, layered with a self-serve discovery funnel through the website (demo requests, brochures, webinars) and a community-led motion anchored by a 3,000+ member Zenya community. The company is privately held, self-funded (no disclosed funding rounds), headquartered in Eindhoven with a Belgian office in Herentals, employs approximately 141 people, and is led by CEO Marieke Kessels. Growth is being driven by AI feature expansion, university research partnerships (RevAIse with University of Twente and HAN; Annalytics with IG&H), and incremental international expansion evidenced by Caribbean and Belgian customer adoption.

Name

Zenya

Legal name

Infoland B.V.

Website

https://zenya-software.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

101–250 employees

Short description

Zenya is a Netherlands-based SaaS provider of quality and risk management software (document, incident, audit, risk, and action modules with integrated AI Chat and Search) serving 450+ healthcare organizations across hospitals, mental health, elderly and disability care in the Benelux and internationally.

Ownership category

akta.pro rank

Product category

Healthcare Quality and Risk Management Software

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Quality Management & Regulatory Compliance (CLIA/CAP/ISO) for Labs (HLACAMAH)

akta.pro secondary industry

Healthcare Data Lakes, Lakehouses & Cloud Warehouses (HLACAIAA)

Headquarters

HQ city

Eindhoven

HQ country

Netherlands

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscription: Zenya operates as a SaaS solution, providing cloud-based quality and risk management software on a subscription basis. Healthcare organizations pay for access to the integrated software suite including document management, incident reporting, audits, and AI features.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels8 records

Core offering

Zenya provides a modular, cloud-based SaaS quality and risk management software suite designed specifically for healthcare organizations. The suite bundles document management, incident and complaint reporting, audit management, risk management, questionnaire/checklists, and action management, and embeds AI features (chat, search, incident classification) that operate on the customer's own documentation. The platform is integrated with leading healthcare systems such as Nedap Ons and EvidenceHunt.

Product overview

Zenya is a modular quality and risk management software suite for healthcare organizations, consisting of six core modules: Zenya DOC (document management), Zenya FLOW (incident and complaint management), Zenya AUDIT (audit management), Zenya CHECK (questionnaire tool), Zenya RISK (risk management), and Zenya BOOST (action management). The platform integrates AI capabilities including AI Chat (conversational Q&A), AI Search (semantic document search), and AI FLOW Prompt (incident classification automation). Additional features include Compliance Overview, Interactive Documents, Zenya Card File, Search App, and Capture App. Zenya integrates with external systems including EvidenceHunt (medical evidence), Nedap Ons (ECD), SDB ECD, SharePoint Online, and BI Export. The suite is delivered as SaaS and supports healthcare sectors including hospitals, mental healthcare, disability care, elderly care, nursing, laboratories, private clinics, and public sector organizations.

Differentiator

Problem solved

Functional benefit

Products and services

• Zenya DOC Document management system for managing protocols, policies, working agreements, and institutional knowledge with version control, authorization workflows, and review processes to ensure only current and approved documents are in circulation. Used by healthcare quality managers and clinical professionals.
• Zenya FLOW Incident management and complaint handling module enabling healthcare professionals to report incidents via user-friendly forms, track analysis, manage follow-up actions, and handle complaints (including those governed by the Wvggz in mental healthcare). Used by hospitals, GGZ institutions, and care organizations.
• Zenya AUDIT Audit management system for planning, executing, and tracking internal audits, IGJ (Dutch Health and Youth Care Inspectorate) assessments, and insurer reviews, including findings management and follow-up tracking. Used by quality and compliance teams in healthcare.
• Zenya CHECK Questionnaire and checklist tool for conducting surveys, self-assessments, and structured data collection across the organization. Used by healthcare quality teams and HR for employee engagement and audits.
• Zenya RISK Risk management software for identifying, assessing, monitoring, and controlling organizational risks with automated risk registers and reporting. Used by healthcare risk and safety officers.
• Zenya BOOST Action management module for tracking improvement actions, assigning responsibilities, monitoring progress, and ensuring follow-through on quality and safety initiatives. Used by quality managers across healthcare organizations.
• Zenya AI Chat Interactive AI assistant that answers questions based on the organization's internal Zenya documentation, providing conversational responses with source citations and customizable role-specific assistants (e.g., for nurses or doctors). Sold as an add-on module within the Zenya suite.
• Zenya AI Search AI-powered semantic search that enables healthcare users to find information using natural language questions, with the AI providing direct answers and suggesting relevant documents. Sold as an add-on module within the Zenya suite.
• Zenya AI FLOW Prompt AI feature that analyzes incident descriptions and suggests appropriate categories and classifications, automating parts of the incident intake process in Zenya FLOW. Sold as an add-on module within the Zenya suite.
• Zenya Professional Services Consulting and implementation services for Zenya customers, including functional application management (Functioneel beheer), best practice implementation, implementation consultancy, optimal deployment support, and trainingen. Targeted at healthcare organizations deploying Zenya.

Quantifiable outcome

• az West registered 36,440 incident reports in Zenya in 2023
• +1 more outcomes

Named customers38 records

Segments10 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability6 records

Feature14 records

Partnerships

Ten partnerships are on record, tiered core and supporting.

• RijnstatecoreStrategic or Co-development Partner · 1 June 2026Zenya collaborates with Rijnstate hospital on an AI project for smart management of care protocols. Zenya provides a subsidy for four years. Research involves University of Twente and HAN University of Applied Sciences. The project aims to keep care protocols and work instructions continuously at high quality without excessive administrative burden.
• University of TwentesupportingStrategic or Co-development Partner · 1 June 2026Research partner in the Rijnstate AI project, contributing academic expertise in AI technology development for healthcare protocol management.
• Stichting Hogeschool van Arnhem en Nijmegen (HAN)supportingStrategic or Co-development Partner · 1 June 2026Research partner in the Rijnstate AI project, contributing applied research expertise in healthcare AI implementation.
• IG&HcoreStrategic or Co-development Partner · 7 May 2026Partnership for the Annalytics project - an AI-driven breakthrough in protocol management. IG&H and Zenya combining forces for this AI-powered solution for healthcare protocol management.
• EvidenceHuntcoreTechnology or IntegrationIntegration partner for AI-powered medical evidence search. The partnership brings internal protocols and external scientific literature together in Zenya, enabling evidence-based practice within the integrated system. EvidenceHunt provides reliable medical knowledge via AI, with documents remaining in Zenya.
• Nedap (ONS)coreTechnology or IntegrationStandard two-way integration with Nedap's ONS Electronic Client File (ECD) system, enabling efficient data exchange between Zenya quality management and Nedap client documentation systems.
• SharePoint OnlinesupportingTechnology or IntegrationIntegration with Microsoft SharePoint Online, allowing organizations to connect Zenya with their existing SharePoint environments.
• SDB ECDsupportingTechnology or IntegrationIntegration with SDB ECD (Electronic Client File system), enabling healthcare organizations using SDB to connect with Zenya quality management.
• AFASsupportingTechnology or IntegrationGGzE uses integration with AFAS HR system where incident reports are automatically assigned based on the reporter's department.
• VilanssupportingTechnology or IntegrationVilans protocols can be linked to Zenya AI Chat, providing access to external knowledge sources alongside internal documentation.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• RLDatix: Global leader in healthcare quality, safety, and risk management software including incident reporting (Datix lineage) and compliance. Closest direct competitor to Zenya's FLOW, RISK, AUDIT modules across hospitals and integrated care systems.
• symplr: Healthcare governance, risk, and compliance (GRC) platform covering credentialing, provider data, and quality/safety. Competes head-to-head with Zenya's quality and risk management modules in the North American and increasingly international hospital market.
• Qualio: Cloud QMS platform for life sciences and healthcare organizations covering document control, audits, CAPAs and training. Comparable to Zenya's DOC/AUDIT/BOOST modules in approach and customer profile.
• Sparta Systems (TrackWise): Enterprise QMS platform (TrackWise) for quality, compliance, and risk management in regulated industries including healthcare and life sciences. Direct overlap with Zenya's suite for hospitals and care groups.
• Ideagen: UK-headquartered GRC and quality management software vendor with a strong healthcare footprint (QHSE, audit, risk). Directly comparable to Zenya's AUDIT, RISK, and quality management modules, particularly for European mid-sized hospitals.

Emerging players

• ComplianceQuest: Cloud-native QMS built natively on Salesforce for quality, safety, document and supplier management. Directly comparable SaaS-based QMS playbook though with different go-to-market focus on Salesforce ecosystem customers.
• LogicGate: Cloud-based GRC platform with risk management, audit, and compliance workflows. Comparable in architecture and module approach though serving broader industries beyond healthcare; partially overlaps with Zenya's RISK and AUDIT modules.

Broad incumbents

• MasterControl: Established QMS software provider serving regulated industries including medical devices and healthcare. Overlaps with Zenya's quality and compliance modules but operates at larger enterprise scale across global customers.
• Veeva Systems: Publicly-traded vertical SaaS for life sciences with quality, regulatory and document management suites (Vault QMS). Operates adjacent to Zenya in regulated industries though its core market is pharma rather than hospitals; useful as a vertical-SaaS comparable.

Regional players

• Dedalus Group: Major European healthcare IT vendor with clinical, diagnostic, and care coordination software across multiple European countries. Comparable in geography (Benelux/European footprint) and customer base (hospitals) even if not focused on quality management specifically.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@ZenyaHQ
• LinkedInlinkedin.com/company/zenya-software

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Zenya