Jon Wayne Service Company

What Jon Wayne Service Company does

Jon Wayne Service Company is a privately held residential home services provider founded in 2001 and headquartered at 9272 US Highway 87 E in San Antonio, Texas, operating under the DBA "Jon Wayne Plumbing, Cooling & Electric." The company delivers HVAC (cooling and heating), plumbing, and electrical services to homeowners across the San Antonio metro area and a broader Texas footprint that includes New Braunfels, Universal City, South Austin, Bee Cave, Kerrville, Kyle/Buda, San Marcos, Lockhart, and Canyon Lake. Operations run through three staffed offices and a fleet of 200+ service vehicles, with NATE-certified technicians, a 97% first-visit fix rate, a 100% satisfaction guarantee, and 24/7 emergency availability.

The service portfolio is organized around six core categories: Cooling (AC repair, installation, tune-ups, ductless/mini-split, thermostats), Plumbing (repairs, tank and tankless water heaters, sewer lines, trenchless repair, gas lines, repiping), Electrical (panel work, surge protection, lighting, smart home, generators), Drain services, Heating (heat pumps, furnaces, attic insulation), and Indoor Air Quality (air balancing, dehumidifiers, purifiers, duct sealing, UV). Two higher-value extensions — Smart Home Services and whole-home generators — are positioned within the electrical line. The 5-Star Service Club is a $29.99/month membership bundling four annual precision tune-ups across all three trades, unlimited free service calls, priority scheduling, and $50 in annual loyalty credits, functioning as a recurring-revenue overlay on the transactional base.

Revenue is generated through one-time service and installation fees (diagnostic calls priced at $29 with specials versus a $79 standard rate; equipment installations ranging from $750 to $10,000), the membership subscription, and customer-financed purchases facilitated through partnerships with Service Finance Company, Synchrony, and Wells Fargo Home Projects. Demand is driven direct-to-consumer via a website scheduling system, 24/7 phone hotline, content/blog, social media, coupon offers, and local media partnerships with KSAT, KENS5, and WOAI. The company is independently owned; no parent company, private equity sponsor, venture capital investment, leadership team, or revenue figures are disclosed in the available source material.

Name

Jon Wayne Service Company

Legal name

Jon Wayne Service Company

Website

https://Jonwayne.com

Company type

Private

Founded year

2001

Operating status

Operating

Short description

Jon Wayne Service Company provides residential HVAC, plumbing, and electrical services to homeowners across the San Antonio metro and surrounding Texas communities, operating 200+ trucks and a $29.99/month maintenance membership since 2001.

Ownership category

akta.pro rank

Product category

Residential Home Services (HVAC, Plumbing, Electrical)

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (238220)

SIC

Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

HVAC & Refrigeration Contracting (IMAFALAB)

akta.pro secondary industries

HVAC Installation, Service & Repair (IMAIABAA), HVAC Service, Maintenance & Repair (BPABACAA)

Keywords

• Residential HVAC services
• Home plumbing services
• Residential electrical services
• Home maintenance plans
• Emergency home repair

Headquarters

HQ city

San Antonio

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain, Infrastructure

Revenue model

1. Service Calls and Repairs: One-time fees for diagnostic service calls ($29-$79), emergency repairs, and standard repair work across HVAC, plumbing, and electrical systems.
2. Equipment Installation: Revenue from installing HVAC systems, water heaters (tank and tankless), electrical panels, generators, and other equipment. Pricing ranges from $750 to $10,000 depending on equipment type.
3. 5-Star Service Club Membership: Recurring monthly subscription at $29.99/month providing priority service, unlimited free service calls, discounted repairs, and loyalty credits. Generates predictable recurring revenue from maintenance plan members.
4. Financing Services: Partners with Service Finance Company, Synchrony, and Wells Fargo Home Projects to offer promotional financing options, enabling customers to afford larger installations.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Jon Wayne Service Company provides residential HVAC (cooling and heating), plumbing, and electrical services to homeowners in the San Antonio metro area and surrounding Texas communities. Services include repair, installation, tune-up, and maintenance across air conditioning, heating, water heaters, drains, sewer lines, electrical panels, wiring, generators, and indoor air quality systems. The company also offers a recurring monthly 5-Star Service Club maintenance membership and promotional financing through third-party partners.

Product overview

Jon Wayne Service Company offers a unified suite of residential home services organized around three core service categories: Cooling/HVAC, Plumbing, and Electrical. The company operates as a single integrated service offering rather than a platform-plus-modules architecture. Core services include AC repair/installation, plumbing repairs and installations (water heaters, drains, gas lines), electrical work (panels, wiring, generators, lighting), heating systems, and indoor air quality solutions. The 5-Star Service Club is a subscription maintenance membership that bundles all core services with priority scheduling and discounts. Smart Home Services (including Nest thermostat installation and home automation) extend the electrical service offerings. The company serves the San Antonio metro area with 200+ trucks and 24/7 emergency availability.

Differentiator

Problem solved

Functional benefit

Products and services

• Cooling Services Air conditioning repair, installation, tune-up, and maintenance services for residential customers, including AC filters, evaporator coils, air handlers, ductless AC, mini split systems, thermostats, HVAC zoning, and HydroKleen AC cleaning.
• Plumbing Services Full plumbing services for residential customers including garbage disposals, faucet repair and installation, sewer line repair and inspections, trenchless sewer repair, shower repair, water heaters (tank and tankless), gas lines, pipe leak repair, water softeners, and whole-home repiping.
• Electrical Services Comprehensive residential electrical services including ceiling fans, electrical panel repair and installation, circuit breakers, surge protection, custom lighting (LED interior and outdoor), light fixture installation, outlets, spa wiring, whole-home rewiring, smoke and CO detectors, smart home automation, Nest installation, and whole-home generators.
• Drain Services Drain cleaning and clearing services for residential customers including hydro jetting, sewer line cleaning, and sewer line inspections.
• Heating Services Residential heating system services including heat pump repair and installation, furnace repair and installation, heating tune-ups, and attic insulation.
• Indoor Air Quality Services Residential air quality improvement services including air balancing, dehumidifiers, air purifiers, duct sealing, duct cleaning, and UV light installation.
• 5-Star Service Club Membership Monthly maintenance membership plan at $29.99/month providing four annual precision tune-ups for heating, cooling, plumbing, and electrical; discounted repairs; priority repair service; unlimited free service calls; preferred customer pricing; and $50 annual loyalty credits.
• Smart Home Services Residential home automation services including smart thermostat installation (Nest), whole-home automation systems, and 24/7 equipment monitoring with damage protection and energy savings.

Quantifiable outcome

• 97% First-Visit Fix Rate
• +2 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Cool Today: Multi-trade residential HVAC, plumbing, and electrical provider in the Southeast US with a large truck fleet and direct-to-consumer model. Directly comparable in service mix (HVAC/plumbing/electrical), customer type (homeowners), and operational scale.
• ABC Home & Commercial Services: Texas-based multi-service provider offering pest, lawn, and home services to residential and commercial customers in the same San Antonio market. Comparable as a Texas-headquartered, multi-trade home services brand competing for the same local homeowner base.
• Benjamin Franklin Plumbing: National residential plumbing franchise under Neighborly focused on in-home plumbing repair and replacement for homeowners. Comparable in service focus, customer profile, and recurring maintenance/promise-of-on-time positioning.
• Goettl Air Conditioning & Heating: Regional residential HVAC and plumbing provider in the Southwest US (including Texas) with multi-trade service and a direct-to-consumer truck-based model. Comparable as a multi-trade residential services brand operating in overlapping Sun Belt geographies.
• Roto-Rooter: Nationally recognized residential plumbing and drain services franchise operating a direct-to-consumer in-home service model. Closely comparable in target customer (residential homeowners), service delivery (truck-based field technicians), and core trade (plumbing/drainage) to Jon Wayne's plumbing business line.
• ARS (American Residential Services): Multi-state provider of residential HVAC, plumbing, and electrical services with a similar full-service trade offering and direct-to-consumer field service model. Closely comparable in scale (large truck fleets), service breadth (HVAC/plumbing/electrical), and customer base (residential homeowners).
• Mr. Rooter: National residential plumbing and drain services franchise owned by Neighborly, offering truck-roll service delivery to homeowners. Directly comparable in service category, customer base, and franchise-style multi-territory operating model.
• One Hour Heating & Air Conditioning: National residential HVAC franchise emphasizing on-time service, upfront pricing, and 24/7 availability — closely aligned with Jon Wayne's cooling/heating service line, BBB-style trust signals, and emergency responsiveness.

Broad incumbents

• Neighborly Inc. Parent company of multiple residential service franchises including Mr. Rooter, Benjamin Franklin Plumbing, One Hour Heating & Air, and others. Relevant as the broader incumbent consolidating the exact trade categories Jon Wayne competes in, even though its portfolio spans many service types.
• ServiceMaster: National home services brand portfolio spanning restoration, cleaning, pest control, and specialty home services under one corporate umbrella. Relevant as a broader incumbent in the residential home services space, though its service mix overlaps only partially with Jon Wayne's core trades.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/jonwayneair
• YouTubeyoutube.com/user/jonwayneair
• Facebookfacebook.com/JonWayneServiceCompany
• Instagraminstagram.com/jonwayneservicecompany
• TikToktiktok.com/@jonwayneservicecompany
• Pinterestpinterest.com/jonwayneservicecompany

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jon Wayne Service Company