Telconet
Telconet S.A. is an Ecuadorian telecom and managed-technology provider operating 90,000+ km of fiber and Tier III/IV data centers, delivering cloud, connectivity, managed security, and collaboration services to enterprise, government, and SMB clients across Ecuador, Colombia, and Panama.
- Company typePrivate
- Founded1995
- HeadquartersGuayaquil, Ecuador
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What Telconet does
Telconet S.A. is an Ecuadorian telecommunications and managed-technology services provider founded in 1995 and headquartered in Guayaquil, operating under Holding Telconet with commercial presence in Ecuador, Colombia, and Panama. The company's core asset is a proprietary fiber optic network spanning more than 90,000 km with over 3,000 points of presence across Ecuador, on top of which it delivers MPLS data transmission, SD-WAN, satellite internet, managed Wi-Fi, and FastCloud direct-connect services to AWS, Oracle, and Azure. Its portfolio also includes Tier III/IV certified colocation data centers (Telconet Cloud Center I/II/III), a full cloud stack (IaaS, BaaS, DRaaS, Cloud Mail, Web Hosting, Oracle DBaaS), a managed security suite (NG Firewall, DDoS Protection, CSOC, Email Protection, PocketSOC), and collaboration tools (Cloud PBX, Contact Center, Videoconferencia, Digital Signature). Revenue is generated predominantly through recurring managed-services contracts with enterprise clients, supplemented by usage-based cloud billing and quote-based enterprise pricing; go-to-market is enterprise field sales with dedicated account managers across three countries, supported by an in-house certified technical team of 400+ technicians and 24x7 NOC/CSOC operations. The customer base spans banking, education, logistics, retail, FMCG, and government/municipalities, and the company is qualified for regulated workloads via ISO 9001/27001/22301/37001, PCI DSS, and Uptime Institute certifications. Telconet is investing in applied AI capabilities (Mic IA, Video Analytics IA, Voice Agent IA) and recently launched INNOVAZONE, a physical Technology Experience Center, while financing growth through multiple registered bond and commercial paper programs on Ecuador's SCVS.
Telconet firmographics
Firmographics- Name
- Telconet
- Legal name
- Telconet S.A.
- Website
- https://telconet.ec
- Company type
- Private
- Founded year
- 1995
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Telconet S.A. is an Ecuadorian telecom and managed-technology provider operating 90,000+ km of fiber and Tier III/IV data centers, delivering cloud, connectivity, managed security, and collaboration services to enterprise, government, and SMB clients across Ecuador, Colombia, and Panama.
- Ownership category
- akta.pro rank
Telconet industry classification
Industry- Product category
- Telecommunications and Managed Network Services
- NAICS
- Wired Telecommunications Carriers (517111)
- SIC
- Communications Services, Nec (4899)
- akta.pro primary industry
- Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)
- akta.pro secondary industries
- Edge Connectivity & Interconnect (Backhaul, 5G/MEC Interconnect, Cross-Connect) (HDABAOAK), Wi‑Fi Controllers & WLAN Gateways (On‑prem/Virtual) (HDAFACAC)
Keywords
Where Telconet is headquartered
LocationHeadquarters
- HQ city
- Guayaquil
- HQ country
- Ecuador
- HQ region
- Latin America
Offices4 records
Markets served
Telconet business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales, Supply Chain
Revenue model
- Managed Telecommunications Services: Recurring managed services revenue from telecommunications infrastructure including MPLS data transmission, connectivity solutions, and network services for enterprise clients. Includes 24x7 support, monitoring, and SLA-backed availability.
- Data Center and Housing Services: Colocation and housing services for customer servers in certified Tier III/IV data centers. Revenue from rack space, power, cooling, and connectivity provisioning with predictable monthly billing.
- Cloud Solutions: IaaS, BaaS, DRaaS, Cloud Mail, Web Hosting, and Oracle Database as a Service offerings. Usage-based and subscription models for cloud infrastructure and platform services.
- Managed Security Services: Cybersecurity solutions including NG Firewall, DDoS protection, CSOC monitoring, Email Protection, Endpoint Protection, Website Protection, and Pocket SOC. Annual subscription and managed service contracts.
- Collaboration Solutions: Videoconference, Contact Center, Cloud PBX, Voice IP, Digital Signature, and Digital Management services. Subscription and per-seat pricing for collaboration and productivity tools.
- Electronic Security and Transit Solutions: CCTV, SAFECam, access control, fire detection, body cameras, and MobileBus solutions. One-time implementation and recurring monitoring services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Business internet plans with SLA |
| Unit Pricing | Monthly | Housing/Colocation services |
| Subscription | Monthly | MPLS Data Transmission |
| Subscription | Monthly | Cloud PBX and Voice IP |
| Usage-based | Pay-as-you-go | DRaaS Disaster Recovery |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
Telconet product offering
Product offeringCore offering
Telconet S.A. provides fiber optic connectivity, internet, cloud, data center, managed security, and managed network services to enterprise and corporate clients across Ecuador, Colombia, and Panama. The company operates a proprietary fiber optic network exceeding 90,000 km with 3,000+ points of presence and Tier III/IV certified data centers. Its integrated portfolio spans Cloud, Connectivity, Collaboration, Security, Electronic Security, Network, Transit, and AI-powered solutions delivered through subscription and managed service contracts.
Product overview
Telconet Latam operates as a comprehensive telecommunications and technology solutions provider with over 30 years of experience in Ecuador, offering an integrated portfolio across Cloud Solutions, Connectivity Solutions, Collaboration Solutions, Security Solutions, Electronic Security, Network Solutions, Transit Solutions, and AI-powered solutions. The core infrastructure is built on over 90,000 km of fiber optic network with 3,000+ points of presence. Cloud Solutions include Housing, Oracle DBAAS, BaaS, DRaaS, Cloud Mail, WebHosting, IaaS, and the Tier IV certified Telconet Cloud Center III. Connectivity offerings span SD-WAN, MPLS, Satellite Internet, WiFi, FastCloud (AWS/Oracle/Azure connections), FWA, VSAT, and business internet services. Collaboration products include Cloud PBX (with Microsoft Teams integration), Contact Center, Video Conferencing, Digital Signature, and Digital Management. Security Solutions feature NG Firewall, PocketSOC (AI-powered threat detection), DDoS Protection, CSOC (24x7 monitoring), Email Protection, and Vulnerability Monitoring. The AI portfolio includes Mic IA, Video Analytics IA, and Voice Agent IA. Electronic Security covers SAFECam, CCTV, access control, and fire detection systems. Network Solutions include structured cabling and network support services.
Differentiator
Problem solved
Functional benefit
Brands
- Telconet Cloud Center III: The most resilient, sustainable, potent, robust, reliable, evolved, safe data center in the country with 100% renewable energy and 99.982% availability.
- PocketSOC
- FastCloud
- Oracle Database As A Service
- INNOVAZONE
Products and services
- Housing Physical space rental service in Telconet's Tier III/IV certified data centers for customer-owned servers and computing equipment, including power provisioning, climate control, and connectivity. For enterprise clients requiring colocation with PCI DSS compliance.
- Oracle Database As A Service (DBAAS) Managed Oracle database service powered by Exadata Cloud at Customer, providing database infrastructure with local deployment for reduced licensing costs and operational efficiency. For enterprise clients running mission-critical Oracle workloads.
- BaaS (Backup as a Service) Cloud backup service that sends security copies of client files to Telconet data centers with configurable scheduling, retention periods, and recovery options. For enterprise clients needing secure off-site backup.
- DRaaS (Disaster Recovery as a Service) Integral disaster recovery solution with constant replication of server information to Telconet data centers and reserved resources for rapid activation during incidents. Pay-as-you-go model with flexible resource parametrization based on recovery time and data loss tolerance. For enterprise clients with business continuity requirements.
- Cloud Mail Corporate email hosting service with configurable storage capacities, web administration portal, spam protection, and mobile access. For enterprise clients needing managed corporate email.
- WebHosting Website hosting service for informational and basic transactional sites with FTP access, email accounts, domain names, and technical support. For businesses needing web presence hosting.
- IaaS (Infrastructure as a Service) Public cloud IaaS platform with self-service provisioning of virtual machines through a web console, with pay-per-use billing model. For enterprise clients needing scalable cloud infrastructure.
- Telconet Cloud Center III Tier IV certified data center facility with 99.982% availability, 100% renewable energy, 8 MVA electrical capacity with 69 kV substation, biometric security, and ECARO 25 fire suppression. For enterprise clients requiring highest-tier colocation.
- SD-WAN Software-defined wide area network solution combining MPLS, Internet, LTE, and Starlink connectivity with centralized orchestration, real-time traffic evaluation, automatic failover in milliseconds, and integrated security with firewalls and encryption. For enterprise clients with multi-site WAN requirements.
- MPLS Data Transmission Private network service interconnecting geographically distant data networks through MPLS technology with fiber optic links across Ecuador and Panama. Availability from 99.6% to 99.9% depending on design. For enterprise clients needing private WAN connectivity.
- Satellite Internet SL Satellite-based internet access for rural and remote areas with high speed, low latency connectivity, and network redundancy capabilities. For clients in locations without fiber infrastructure.
- WIFI Managed Services Centralized managed wireless internet service for public venues including municipalities, airports, restaurants, and shopping centers with web filtering, antivirus protection, intrusion prevention, user location tracking, and heat map analytics. For enterprise and public venue clients.
- FastCloud Direct cloud connectivity service providing private, dedicated connections to AWS, Oracle Cloud, and Microsoft Azure through Telconet's backbone for minimal latency and high availability. For enterprise clients accessing public cloud workloads.
- Cloud PBX Hosted IP telephony system with IVR, extensions, and SIP trunk integration, available as internet-based or MPLS-connected solution with Microsoft Teams integration. For enterprise clients needing hosted telephony.
- Contact Center Cloud-based omnichannel contact center platform with 360-degree customer service, CRM integration, and agent performance monitoring. For enterprise clients needing customer engagement solutions.
- Videoconferencia Video conferencing service for audio and video calls with specialized equipment, supporting devices, PCs, and integration with existing data networks. For enterprise clients needing remote collaboration.
- Digital Signature Electronic signature service providing secure, legally valid digital document signing with authenticity, integrity, and non-repudiation guarantees. For enterprise clients needing paperless document workflows.
- Digital Management Document management system for digital document administration, visualization, and sharing with workflow optimization and paperless solutions. For enterprise clients needing document digitization.
- NG Firewall Next-generation managed firewall service with 24x7 cybersecurity administration, threat protection against malware, botnets, ransomware, intrusion prevention, access control, data leak prevention, network antivirus, and spam detection. For enterprise clients needing perimeter security.
- PocketSOC AI-powered digital footprint scanning service that detects leaked credentials, exposed servers, public files, and fake social media profiles with exposure scoring and detailed PDF reports. For enterprise clients needing proactive threat intelligence.
- DDoS Protection
Quantifiable outcome
- 99.982% availability for Cloud Center III data center
- +3 more outcomes
Companies that use Telconet
Customer profileNamed customers7 records
Segments4 records
Ideal customer profiles3 records
Telconet technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
AI capability7 records
Feature6 records
Telconet partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- CITEC (Cámara de Comercio de Guayaquil)coreTelconet Latam strengthens its relationship with CITEC through an official institutional visit and alliance signing. The partnership aims to strengthen the technological and innovation ecosystem of the country, with joint actions oriented toward technology development and business collaboration.
- OraclecoreTechnology partnership enabling Oracle Exadata Cloud at Customer deployment in Ecuador. Telconet serves as Oracle partner providing local infrastructure, certified technical team, and implementation services for Oracle database solutions with reduced licensing costs.
- AWS (Amazon Web Services)coreFastCloud service provides direct connectivity to AWS cloud services through Telconet's private backbone, ensuring minimal latency and high availability for enterprise cloud workloads.
- Microsoft AzurecoreFastCloud service enables direct connection to Azure cloud services via Telconet's dedicated backbone network, offering low latency and high availability enterprise cloud access.
- CiscocoreExtensive Cisco partnership including CCNA, CCNP, CCIE, CCDP, CSE, CFFX, CSFX certifications and specialization in enterprise advanced infrastructure implementation.
- FortinetcoreFortinet security partnership including FCNSA, FCNSP, and FCESP certifications. Strategic alliance for cybersecurity research and threat analysis supporting defensive security posture.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
Telconet competitors and assessment
Company assessmentEmerging players
- EdgeUno: Latin American data center and cloud connectivity platform providing colocation, edge cloud, and direct connections to AWS, Azure, and Google. Comparable as a Latin American infrastructure layer provider helping enterprises connect to global clouds, analogous to Telconet's FastCloud value proposition.
- EdgeConneX: Specialized data center provider with growing LatAm footprint offering carrier-neutral colocation and hyperscale interconnection. Adjacent peer due to overlap on the data center / cloud-interconnect axis that underpins Telconet's Cloud Center III strategy.
Direct peers
- InterNexa: Colombia-based wholesale fiber and managed connectivity provider serving enterprises and carriers across Latin America. Comparable as a fiber-rich B2B telecom operator with similar MPLS, cloud connectivity, and managed-services offerings targeting enterprise customers in the Andean region.
- IFX Networks: Latin American managed services and connectivity provider focused on enterprise customers across multiple Andean and Central American markets. Comparable in scale, geographic footprint, and the integrated managed-networking-plus-cloud-plus-security value proposition that Telconet pursues.
- Cirion Technologies: Latin American carrier-neutral data center and connectivity provider offering colocation, cloud connectivity, managed services, and fiber across the region. Highly comparable to Telconet's integrated portfolio (housing, MPLS/SD-WAN, FastCloud-equivalent cloud on-ramps, managed security) for enterprise and carrier customers.
- CNT EP: State-owned telecommunications operator in Ecuador offering fixed, mobile, data center, and enterprise services. Most direct domestic peer, competing head-to-head with Telconet in the Ecuadorian enterprise connectivity and data center market.
- Grupo TVCable / Netlife: Ecuadorian cable operator and ISP offering broadband, pay-TV, and enterprise connectivity. Overlaps with Telconet on residential/SMB fiber broadband and is a principal fiber competitor inside Ecuador.
Broad incumbents
- Liberty Latin America: Multi-country LatAm telecom operator (formerly Cable & Wireless, Liberty Global LatAm assets) providing fixed, mobile, enterprise, and wholesale services across the Caribbean and Latin America. Broader geographic reach than Telconet but overlapping in enterprise managed services and connectivity categories.
- Sencinet (formerly Level 3 / Lumen LatAm): Pan-LatAm wholesale and enterprise connectivity provider offering MPLS, IP transit, wavelengths, and managed network services. Comparable in serving the same enterprise/carrier customer base across multiple LatAm geographies with similar Wavelength/MPLS/SD-WAN offerings.
- Millicom (Tigo): Multi-country LatAm telecom operator with cable, broadband, mobile, and B2B services across Central and South America. Larger incumbent with overlapping enterprise connectivity and managed services ambitions in markets where Telconet operates.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat7 records
Key risks6 records
Key highlights7 records
Customer concentration
Telconet social profiles
Digital presenceTelconet compliance and trust
Trust signalCompliance9 records
Telconet financial estimates
Financial estimateRevenue estimate
Valuation estimate
Telconet leadership team
Management profileNumber of profiles
Profiles3 records
Telconet funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Telconet M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Telconet
What does Telconet do?
Telconet S.A. provides fiber optic connectivity, internet, cloud, data center, managed security, and managed network services to enterprise and corporate clients across Ecuador, Colombia, and Panama. The company operates a proprietary fiber optic network exceeding 90,000 km with 3,000+ points of presence and Tier III/IV certified data centers. Its integrated portfolio spans Cloud, Connectivity, Collaboration, Security, Electronic Security, Network, Transit, and AI-powered solutions delivered through subscription and managed service contracts.
Is Telconet a public or private company?
Telconet is a private company. It is classified as corporate owned and is currently operating.
When was Telconet founded?
Telconet was founded in 1995. It employs 1,001 to 5,000 people.
Where is Telconet based?
Telconet is headquartered in Guayaquil, Ecuador, in the Latin America region.
How does Telconet make money?
Six revenue lines are on record. Managed Telecommunications Services are the primary driver. The others are data Center and Housing Services, cloud Solutions, managed Security Services, collaboration Solutions and electronic Security and Transit Solutions.
Who are Telconet's main competitors?
Emerging players on record are EdgeUno and EdgeConneX. Direct peers are InterNexa, IFX Networks, Cirion Technologies, CNT EP and Grupo TVCable / Netlife. Broad incumbents are Liberty Latin America, Sencinet (formerly Level 3 / Lumen LatAm) and Millicom (Tigo).
Does Telconet have an API?
No public API is recorded for Telconet.
What industry is Telconet in?
Telconet's product category is Telecommunications and Managed Network Services. Its primary akta.pro industry code is HDAIADAE, Fiber ISPs (FTTH/FTTP Retail Providers), with a secondary code of HDABAOAK, Edge Connectivity & Interconnect (Backhaul, 5G/MEC Interconnect, Cross-Connect). Its NAICS code is 517111 and its SIC code is 4899.