What Impact Positif does

Impact Positif is a Strasbourg-headquartered user-centered design and consulting agency structured as a Société Coopérative d'Intérêt Collectif (SCIC SAS). Founded in 2018 with offices in Strasbourg and Mulhouse, the firm operates with a core team of four named consultants carrying 12-24 years of experience each in design, ergonomics, and facilitation. It delivers five integrated service lines: user research and evaluation (qualitative interviews, immersions, user testing, and quantitative surveys), strategic consulting and project direction including AMO/AMU (Assistance à Maîtrise d'Ouvrage/Usage), collective-intelligence facilitation (Design Thinking, Design Sprint, serious games, graphic facilitation), UX/service/product design (wireframes, prototypes, design systems), and Qualiopi-certified professional training programs.

The firm's go-to-market is sales-led and direct, with services billed at daily rates (jour-homme) or fixed project quotes in euros excluding VAT, requiring a 30% advance payment and 30-day net terms. It engages clients across six verticals — public sector and government (CNFPT, Strasbourg Eurométropole, Mulhouse, Toulouse Métropole), mobility (Transdev, Citiz), healthcare (URGO, Marcel/Familles Solidaires, Hôpitaux Universitaires de Strasbourg), Économie Sociale et Solidaire (Emmaüs Scherwiller), industry (Eiffage, Die Post/Swiss Post), and culture/retail (Migros, Château du Haut-Koenigsbourg, Le Vaisseau). Geographic delivery is anchored in the Grand Est region but extends into Île-de-France and Nouvelle-Aquitaine.

The business model is professional-services consulting with no disclosed software product, platform, or recurring SaaS revenue. Differentiation rests on domain expertise in public-sector, mobility, healthcare, and ESS contexts, complemented by Qualiopi certification that unlocks French public training funds and the 30% Innovation Tax Credit (CII) for SME clients. The cooperative legal form and embedded regional partnerships (Réseau Entreprendre Alsace, La Ruche Digitale, Collectif(s) Créatif(s) des Territoires) function as mission-aligned go-to-market infrastructure, particularly with public-sector and impact-oriented buyers.

Name

Impact Positif

Legal name

Impact Positif, SCIC SAS

Website

https://impact-positif.fr

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

Impact Positif is a Strasbourg-based user-centered design and consulting cooperative (SCIC) founded in 2018, delivering UX research, strategic consulting, facilitation, design, and Qualiopi-certified training to public-sector, mobility, healthcare, ESS, and industry clients across France and Switzerland.

Ownership category

akta.pro rank

Headquarters

HQ city

Strasbourg

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales

Revenue model

1. Professional consulting services: Consulting, facilitation, design, and strategic accompaniment services billed on a time-based or project basis. Rates are quoted in euros excluding VAT. An advance payment of 30% is required at order, with balance payable at 30 days end of month. For time-based projects, a daily rate (jour-homme) is defined at the order stage.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Impact Positif is a user-centered design consultancy that helps organizations understand user needs and translate them into improved services, products, and digital experiences. Its offering spans five service lines: usage studies and evaluation (UX research), strategic consulting and support, facilitation and co-design workshops, conception (UX, UI, service, and product design), and professional training programs.

Product overview

Impact Positif is a user-centered design consulting agency organized as a Société Coopérative d'Intérêt Collectif (SCIC), offering five interconnected service lines: Étude des usages et évaluation (user research and evaluation), Conseil et accompagnement stratégiques (strategic consulting), Facilitation (workshop facilitation and community animation), Conception (UX, service, and product design), and Formation (professional training programs). Their approach centers on placing humans at the core of innovation to create positive impact, combining expertise across these five métiers to improve user experience for clients across public sector, ESS, mobility, healthcare, and culture sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• Étude des usages et évaluation (Usage studies and evaluation) User research and evaluation service including qualitative and quantitative studies, ergonomic analysis, accessibility audits, and field studies. Targeted at organizations needing to understand user behavior and improve services or digital products.
• Conseil et accompagnement stratégiques (Strategic consulting and support) Strategic consulting and support service helping organizations frame problems, define strategic direction, and structure design and innovation initiatives. Targeted at leaders in public sector, healthcare, mobility, ESS, and culture.
• Facilitation Facilitation service for workshops, co-design sessions, and strategic alignment meetings. Helps organizations mobilize stakeholders, generate ideas collectively, and reach shared decisions.
• Conception (UX Design, Design de service, Design produit) Design conception service spanning UX design, UI design, service design, and product design. Translates user research findings into prototypes, interfaces, and improved services or products.
• Formation (Professional training) Professional training programs covering user-centered design, UX research, and service design methodologies. Targeted at professionals and organizations seeking to build internal design capabilities.

Quantifiable outcome

• 20% increase in user satisfaction regarding vehicle condition assessments for Citiz carsharing
• +2 more outcomes

Named customers18 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Eleven partnerships are on record, tiered supporting and minor.

• 2lesupportingTechnology or IntegrationCustom software development partner specializing in Symphony framework. Provides technical development capabilities to complement Impact Positif's design and UX work on client projects.
• Adoc MètissupportingImplementation/ SI/ Consulting PartnerHR consulting firm for Higher Education and Research sector. Collaborative partner for projects involving academic institutions.
• AlsacréationssupportingTechnology or IntegrationQuality web development, front-end integration, and digital accessibility specialists. Provides technical implementation for web projects.
• BlueboatsupportingGTM or Marketing PartnerDigital presence, web strategy, e-reputation, and SEO services. Supports Impact Positif's online visibility and marketing efforts.
• Co-MarketonssupportingStrategic or Co-development PartnerMarketing strategy, collective intelligence, and facilitation partner. Collaborates on projects requiring facilitation and strategic marketing components.
• EvaluasupportingImplementation/ SI/ Consulting PartnerPublic policy evaluation specialist providing AMO and training services. Worked with Impact Positif on the Landes participatory budget evaluation.
• Collectif(s) Créatif(s) des TerritoiressupportingOthersGrouping of designers focused on urban programming, territorial organization strategy, and public innovation. Professional network membership for collaboration and knowledge sharing.
• Réseau Entreprendre AlsacesupportingOthersBusiness creator support association focused on local employment. Professional network for entrepreneurial support and development.
• SIM Société Industrielle de MulhousesupportingOthersAssociation for dynamization and innovation of economic activity in the Mulhouse territory. Professional network supporting industrial innovation.
• Village by CA Alsace VosgesminorOthersInnovation accelerator and startup support program. Impact Positif is alumni of this startup accelerator program.
• La Ruche DigitalesupportingOthersDigital business network in the Strasbourg region. Professional network connecting digital companies in Alsace.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Wokine: French UX/UI design and digital strategy agency combining user research, service design, and training, with comparable multi-sector French B2B/government engagements.
• Uzik: French UX design and service design agency, comparable in size and methodology to Impact Positif, serving public and private clients across France with user research, design, and facilitation offerings.
• Bluestone: French digital services agency focused on UX, design, and web development for public-sector and enterprise clients, with comparable Alsace and national footprint dynamics.
• Idean (Capgemini Invent): Global UX and experience design consultancy (now part of Capgemini Invent) with the same user-centered design, research, and service-design methodology that Impact Positif applies to its clients.
• UX-Republic: Paris-based UX design and research agency with similar service-line breadth (research, design, training) and a multi-vertical French client base, making it a close boutique peer.
• The Lion: French design and innovation agency offering UX research, service design, and facilitation with a similar methodological posture toward public-sector and enterprise transformation.
• Bluelib: Mid-sized French UX and digital product design consultancy offering research, UX design, and agile delivery for enterprise and public-sector clients, comparable in scope to Impact Positif's five-métier model.

Broad incumbents

• Designit (Wipro): Global strategic design firm (part of Wipro) covering UX research, service design, and innovation strategy at much larger scale; competes for the same French and European transformation engagements.
• Publicis Sapient: Large global digital transformation consultancy with deep experience design and service design practices, often competing for the same public-sector and large-enterprise UX mandates.

Regional players

• Sciences Po Executive Education - Design Lab: French public-sector-focused design and innovation training/research entity that addresses overlapping public-service co-design and facilitation demand, particularly in policy contexts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/impact_positif
• LinkedInlinkedin.com/company/impactpositif
• Facebookfacebook.com/design.impact.positif

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Impact Positif