GenieACS
- Company typePrivate
- Founded2017
- HeadquartersSurrey, Canada
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
GenieACS firmographics
Firmographics- Name
- GenieACS
- Legal name
- GenieACS Inc.
- Website
- https://genieacs.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
GenieACS industry classification
Industry- Product category
- Network Device Management Software
- NAICS
- Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Business/Enterprise ISPs (Dedicated Internet Access) (HDAIADAB)
Keywords
Where GenieACS is headquartered
LocationHeadquarters
- HQ city
- Surrey
- HQ country
- Canada
- HQ region
- North America
Markets served
GenieACS business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Infrastructure, Marketing or Sales
Revenue model
- Commercial Support and SLA: Subscription-based professional support with service level agreements for production issue resolution, device interoperability assurance, and best practices guidance.
- Professional Services: Professional services for installation, system integration, device interoperability validation, and automation of zero-touch provisioning and firmware upgrade rollout.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Commercial Support with SLA |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels3 records
GenieACS product offering
Product offeringCore offering
GenieACS is an open source TR-069 Auto Configuration Server (ACS) for remote management of Customer Premises Equipment such as DSL, cable, fiber, LTE CPEs, and VoIP phones. It provides scriptable JavaScript-based device provisioning, firmware upgrade automation, zero-touch provisioning, and a web UI plus REST API, and is offered alongside optional paid commercial support with SLA.
Product overview
GenieACS is an open source TR-069 remote management platform consisting of multiple components: the core genieacs-cwmp service for CPE communication on port 7547, genieacs-nbi for REST API access on port 7557, genieacs-fs for firmware/file distribution, and genieacs-gui as a Ruby on Rails web interface. The platform supports scriptable device provisioning via JavaScript provisions, preset-based declarative configurations, virtual parameters, and extension scripts for external system integration. A commercial support add-on with SLA is available for enterprise customers needing professional assistance.
Differentiator
Problem solved
Functional benefit
Products and services
- GenieACS (Open Source TR-069 ACS Platform) Open source TR-069 Auto Configuration Server for remote management, provisioning, and firmware upgrade of Customer Premises Equipment (DSL, cable, fiber, LTE CPEs, VoIP phones). Targets ISPs and telecom operators; distributed as self-hosted Node.js + MongoDB software.
- Commercial Support and SLA Subscription-based professional technical support and SLA for GenieACS deployments, covering production issue resolution, device interoperability assurance, and best practices guidance. Sold to enterprise customers via direct sales on multi-year contracts.
- Professional Services for GenieACS Paid professional services for GenieACS covering installation, system integration, device interoperability validation, and automation of zero-touch provisioning and device firmware upgrade rollouts. Sold to enterprise customers.
Quantifiable outcome
- Manage hundreds of thousands and potentially millions of devices
Companies that use GenieACS
Customer profileNamed customers6 records
Segments2 records
Ideal customer profiles1 record
GenieACS technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
GenieACS partnerships and signals
Strategic signalScale indicators3 records
Recent moves5 records
Expansion highlights4 records
GenieACS competitors and assessment
Company assessmentBroad incumbents
- Nokia: Nokia is a broad incumbent in telco OSS/BSS and CPE, offering NetGuard and broader network management stacks that overlap with GenieACS's ACS functionality as part of a much wider portfolio serving large operators.
- ZTE: ZTE provides broadband access equipment and ACS-style device management capabilities as part of its carrier-grade portfolio, an incumbent alternative for ISPs that bundle CPE management with their access vendor.
- Cisco: Cisco provides network infrastructure plus broadband/WAN management and ACS capabilities as part of its broader service provider portfolio, competing with GenieACS for ISP device management budgets at the high end.
- Huawei: Huawei offers the SmartAX and iManager ACS/NMS stack bundled with its broadband CPE and access products, competing with GenieACS primarily in operator deals that prefer single-vendor telco stacks.
Direct peers
- Incognito Software: Incognito provides broadband device management and ACS solutions for ISPs, including Auto Configuration Server software for TR-069 CPEs. Comparable to GenieACS in serving ISP device provisioning workflows.
- Axiros: Axiros is a direct competitor offering TR-069 and USP/TR-369 ACS platforms (AXESS, AXESSIM) for ISPs and telcos with device management and zero-touch provisioning, closely overlapping GenieACS's core product and customer base.
- AVSystem: AVSystem provides cloud-based ACS (Cloud ACS) and Unified Device Management for TR-069/USP-enabled CPEs, targeting ISPs and telcos with similar device provisioning and remote management capabilities as GenieACS.
- Friendly Technologies: Friendly Technologies offers OneElement ACS and IoT/OSS suites for TR-069 device management, serving broadband operators worldwide - a direct peer in CPE provisioning, firmware management, and zero-touch onboarding.
- Mformation: Mformation (now MDS / Mformation) offers an enterprise-grade TR-069 MDM/ACS platform for telcos managing large CPE and device fleets, directly comparable in functionality and target market to GenieACS.
Emerging players
- Technicolor (now Vantiva): Vantiva (formerly Technicolor) supplies CPE devices with management software used by ISPs, partially overlapping with GenieACS where operators seek combined CPE + ACS offerings.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
GenieACS social profiles
Digital presenceGenieACS financial estimates
Financial estimateRevenue estimate
Valuation estimate
GenieACS leadership team
Management profileNumber of profiles
Profiles1 record
GenieACS funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
GenieACS M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about GenieACS
What does GenieACS do?
GenieACS is an open source TR-069 Auto Configuration Server (ACS) for remote management of Customer Premises Equipment such as DSL, cable, fiber, LTE CPEs, and VoIP phones. It provides scriptable JavaScript-based device provisioning, firmware upgrade automation, zero-touch provisioning, and a web UI plus REST API, and is offered alongside optional paid commercial support with SLA.
Is GenieACS a public or private company?
GenieACS is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was GenieACS founded?
GenieACS was founded in 2017. It employs 1 to 10 people.
Where is GenieACS based?
GenieACS is headquartered in Surrey, Canada, in the North America region.
How does GenieACS make money?
Two revenue lines are on record. Commercial Support and SLA is the primary driver. The others are professional Services.
Who are GenieACS's main competitors?
Broad incumbents on record are Nokia, ZTE, Cisco and Huawei. Direct peers are Incognito Software, Axiros, AVSystem, Friendly Technologies and Mformation. Technicolor (now Vantiva) is listed as an emerging player.
Does GenieACS have an API?
Yes. GenieACS exposes a rich RESTful API through its NBI (Northbound Interface) component. The API is used for device management, task execution, and system configuration. Available endpoints include: GET /collection/?query= for searching database records; POST /devices/device_id/tasks for enqueuing tasks with optional connection request; POST /tasks/task_id/retry for retrying faulty tasks; DELETE endpoints for tasks, faults, and devices; POST/DELETE for device tags; PUT/DELETE for presets; and PUT/GET/DELETE for file management. Tasks supported include getParameterValues, refreshObject, setParameterValues, addObject, deleteObject, reboot, factoryReset, and download. The API uses MongoDB query language for search operations. A common pitfall noted is properly percent-encoding special characters in device IDs or queries. Developer documentation is at docs.genieacs.com/en/latest/api-reference.html.
What industry is GenieACS in?
GenieACS's product category is Network Device Management Software. Its primary akta.pro industry code is HDAIADAB, Business/Enterprise ISPs (Dedicated Internet Access). Its NAICS code is 5132 and its SIC code is 7372.