True Bits Technologies

What True Bits Technologies does

True Bits Technologies (legal name: Truebits Technologies) is a privately held software company headquartered in Dar es Salaam, Tanzania, that develops and delivers enterprise software products and digital transformation services to businesses across East Africa. The company operates a portfolio of proprietary, locally built products including Kamili ERP (an integrated enterprise resource planning system covering finance, supply chain, CRM, and HR), Tibanova HMS (a healthcare management system that automates patient journeys from entry to exit and integrates with medical equipment and payment systems), Vendbox (a point-of-sale solution with multi-location inventory and sales reporting), and a Client Feedback System for structured customer input management. Supporting products extend into government eProcurement, school administration, payment integration (Senta Pay), and internal team tooling (Maoni Bot, ESPO CRM).

The company's revenue model combines three streams: professional services (custom software development, mobile application development, and technology consultancy billed on a project basis), managed services (hosting, SaaS delivery, and business continuity/disaster recovery), and subscription-based access to its proprietary products. Go-to-market is sales-led and enterprise-focused, relying on direct outreach through website contact forms, dedicated phone/email channels, and NDA-based project estimation — no public pricing or self-serve purchasing is available. The customer base includes named enterprise relationships with CRDB Bank, Azam Pesa (mobile money), Jubilee Insurance, and Lancent (healthcare), alongside undisclosed mid-market and government clients.

Technically, the stack centers on web-based enterprise platforms with integrations into local payment rails (Azam Pesa, CRDB) and medical devices, supplemented by AI-assisted features — most notably NLP-driven chatbots embedded in Tibanova HMS for patient triage and appointment/medicine reminders. Distribution is regional, with two Dar es Salaam offices and a stated presence across East Africa. The company markets itself through content (blog, newsletter, YouTube tutorials) and event participation, and remains privately held with no disclosed institutional funding, headcount, or revenue.

Name

True Bits Technologies

Legal name

Truebits Technologies

Website

https://truebitstech.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

51–100 employees

Short description

True Bits Technologies is a privately held Tanzanian software firm that builds and sells enterprise software products (Kamili ERP, Tibanova HMS, Vendbox POS) and provides custom software, managed, and consultancy services to businesses across East Africa in healthcare, retail, government, and education.

Ownership category

akta.pro rank

Product category

Enterprise Business Software

NAICS

Software Publishers (513210), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro industry

PRIMARYBPAHAEAI

ERP, CRM & Enterprise Applications Consulting

Business & Public Services/Professional Services (Legal, Accounting, Consulting)/Technology & Digital Consulting

SECONDARYHDAEAEAA

Core ERP Suites (Financials, Procurement, Projects)

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Enterprise Resource Planning (ERP) Platforms

SECONDARYBPAAACAC

Software/Application Support (SaaS, Enterprise Apps)

Business & Public Services/Administrative & Support Services (BPO, Call Centers, Back Office)/Technical Support & Helpdesk (IT/Device/Product Support)

Keywords

• Enterprise software development
• Healthcare management systems
• Point of sale solutions
• ERP business management
• Digital transformation services

Headquarters

HQ city

Dar Es Salaam

HQ country

Tanzania

HQ region

Africa

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Professional Services: Custom software development, mobile application development, and technology consultancy services delivered to clients. One-time project-based engagements and ongoing consulting relationships.
2. Software as a Service (SaaS): Cloud-hosted software solutions offered on subscription basis including email and domain hosting, and access to proprietary platforms like Tibanova HMS, Vendbox, and Kamili ERP.
3. Managed Services: Ongoing operation and maintenance services for client digital solutions including business continuity and disaster recovery, allowing clients to focus on core business while company handles technology aspects.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

True Bits Technologies develops and sells proprietary enterprise software for African markets — Kamili ERP (integrated business management), Tibanova HMS (healthcare management), Vendbox (point-of-sale), and Client Feedback System — complemented by custom software development, mobile app development, technology consultancy, and managed services (hosting, SaaS, business continuity).

Product overview

True Bits Technologies offers a portfolio of specialized software products and professional technology services. The core product lineup includes Kamili ERP (a comprehensive business management system), Tibanova HMS (healthcare management system), Vendbox (point-of-sale solution), and Client Feedback System (feedback collection tool). These products are complemented by professional services including software development, mobile application development, technology consultancy, managed services (hosting, SaaS, business continuity), and support services (technical insights, application audit, infrastructure optimization). The products serve different vertical markets—healthcare, retail, hospitality, and general business—with an integrated approach allowing solutions like chatbots to work with platforms like Tibanova.

Differentiator

Problem solved

Functional benefit

Brands

• Tibanova HMS: An innovative Healthcare Management System engineered to automate and simplify daily healthcare delivery processes. A patient-centric business solution offering a complete package for managing healthcare businesses, covering a patient's journey from entry to exit.
• Vendbox
• Client Feedback System
• Kamili ERP

Products and services

• Kamili ERP

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature9 records

Partnerships

Four partnerships are on record, tiered core and supporting.

• CRDBcoreTechnology or IntegrationCRDB Bank appears as a trusted partner logo on the company website. Nature of partnership appears to involve payment solutions and financial services integration, given CRDB's position as a major Tanzanian bank.
• Azam PesacoreTechnology or IntegrationAzam Pesa is a mobile payment and financial services provider in Tanzania. Partnership appears focused on payment integration capabilities for company products like Vendbox POS and Senta Pay.
• JubileesupportingTechnology or IntegrationJubilee appears as a trusted partner, likely operating as an insurance or financial services company. Partnership enables integrated solutions for enterprise clients.
• LancentsupportingTechnology or IntegrationLancent appears as a trusted partner, operating in the healthcare or medical sector. Partnership enables healthcare solutions integration with Tibanova HMS.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Pesapal: East African payment integration and POS provider. Comparable via Senta Pay and Vendbox payment integrations, addressing similar retail and merchant needs in the region.
• Helium Health: West Africa-based healthcare management software provider. Directly comparable as an African-focused HMS targeting hospitals and clinics, competing with Tibanova HMS in the same category.
• Loystar: Tanzania-based POS and retail management platform. Directly competes with Vendbox POS in the East African retail and hospitality segment.
• ERPNext: Open-source ERP platform widely adopted by African SMBs. Directly competes with Kamili ERP in the same product category (integrated business management for emerging-market SMBs).

Broad incumbents

• Flutterwave: Major African payment infrastructure provider. Comparable via payment integration capabilities relevant to TrueBits' Senta Pay and POS products, though at much broader scale.
• Microsoft Dynamics 365 Business Central: Cloud ERP from Microsoft with growing African adoption. Competes broadly with Kamili ERP, particularly where Microsoft enterprise agreements are already in place.
• Sage Pastel: Established accounting and ERP vendor with strong footprint across Africa. Competes with Kamili ERP at the SMB and mid-market layer with broader regional distribution.
• SAP Business One: Global ERP suite targeted at SMBs, with growing African distribution. Overlaps with Kamili ERP for larger enterprise clients needing full-suite ERP.
• Odoo: Global open-source ERP, CRM, and POS suite with strong African adoption. Overlaps with Kamili ERP, ESPO CRM, and Vendbox POS in the SMB segment.

Regional players

• Cellulant: Pan-African payment and digital commerce platform. Relevant as a regional payments infrastructure peer whose integrations overlap with TrueBits' Senta Pay and Vendbox capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@Truebits_Technologies/playlists
• Facebookfacebook.com/truebitstech
• LinkedInlinkedin.com/company/true-bits-technologies

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about True Bits Technologies