Cht Care Homes

What Cht Care Homes does

CHT Care Homes (legally CHT Healthcare Trust) is a New Zealand not-for-profit charitable organisation operating 21 residential aged care homes with 1,480 beds across the upper North Island, spanning Auckland, Bay of Plenty and Waikato. Founded in 1962 as the Christian Hospital Trust Board and rebranded in the mid-2000s, CHT delivers a four-tier continuum of care — rest home, hospital, dementia, and specialised dementia — under a person-centred model that prioritises need over ability to pay. Services are distributed through a direct sales motion anchored on referrals from Needs Assessment Services Co-ordinators (NASC) under Te Whatu Ora, GP recommendations, and discovery on Eldernet and Aged Advisor directories, with families progressing through information pack requests, facility tours and a formal admission process.

The underlying technology stack is operational rather than differentiated: Dayforce is used for HR and payroll management, while fixed CCTV (24/7, 90-day retention, no facial recognition) is deployed across entrances, carparks and common areas. CHT also operates an online Holidays Act Remediation portal (holidaysact.cht.co.nz) to process former-employee pay claims after a KPMG-led review covering January 2018 to January 2024. There is no public-facing software product, mobile app, API or disclosed AI/ML capability.

Revenue is generated primarily through government funding — the Residential Care Subsidy and Residential Care Loan administered via Te Whatu Ora and Work and Income New Zealand following NASC assessment — supplemented by private accommodation fees on premium rooms. As a charitable trust, surplus is reinvested into the CHT Aged Care Fund (est. 2019), which disburses grants to research, access-to-care and workforce-development projects, making CHT a hybrid operator/philanthropic actor rather than a commercial enterprise.

Name

Cht Care Homes

Legal name

CHT Healthcare Trust

Website

https://cht.co.nz

Company type

Private

Founded year

1962

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

CHT Care Homes is a New Zealand not-for-profit operating 21 aged residential care homes with 1,480 beds across the upper North Island, providing rest home, hospital, dementia and specialised dementia care to elderly residents.

Ownership category

akta.pro rank

Product category

Aged Residential Care

NAICS

Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (6233), Assisted Living Facilities for the Elderly (623312), Nursing and Residential Care Facilities (623)

SIC

Services-Skilled Nursing Care Facilities (8051), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Long-Term Care Nursing Homes (Custodial LTC) (HLADADAB)

akta.pro secondary industries

Continuing Care Retirement Communities (CCRC) with Memory Care (HLADACAD), Small Residential Care Homes (RCFE/Board & Care) (HLADABAF)

Keywords

• Aged residential care
• Rest home services
• Dementia care
• Hospital care
• Elderly care homes

Headquarters

HQ city

Auckland

HQ country

New Zealand

HQ region

Oceania

Offices24 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Residential Care Subsidy: Government funding through Te Whatu Ora Health New Zealand for eligible residents who have been assessed by NASC and meet eligibility criteria for public funding of aged care.
2. Residential Care Loan: Government-backed loan option for residents who do not qualify for full subsidy but need financial assistance with care home costs.
3. Private Room Payments: Some rooms have additional accommodation fees based on size and amenities, paid privately by residents not using the government loan scheme.
4. Aged Care Fund Grants: CHT invests surplus funds into grants for aged care sector projects across research, access to care, and workforce development. This is a charitable giving program rather than revenue generation.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

CHT Care Homes provides aged residential care across four care levels: Rest Home Care for independent elderly needing personal assistance, Hospital Care for full-assistance residents, Dementia Care in secure specially designed areas, and Specialised Dementia Care for the highest level of dementia support. The not-for-profit charitable trust operates 21 care homes with 1,480 beds across Auckland, Bay of Plenty, and Waikato regions of New Zealand's North Island.

Product overview

CHT Care Homes is a not-for-profit aged care provider operating 21 care homes across the upper North Island of New Zealand with 1,480 beds. The company offers a continuum of four care levels: Rest Home Care for independent elderly needing personal care assistance; Hospital Care for full-assistance residents; Dementia Care with secure specially designed areas; and Specialised Dementia Care for the highest level of dementia support. CHT also operates the CHT Aged Care Fund, a charitable grant programme established in 2019 supporting research, access to care, and workforce development in the aged care sector. The organization was founded in 1962 as the Christian Hospital Trust Board and rebranded to CHT Healthcare Trust in the mid-2000s.

Differentiator

Problem solved

Functional benefit

Products and services

• Rest Home Care
• Hospital Care
• Dementia Care
• Specialised Dementia Care
• CHT Aged Care Fund

Quantifiable outcome

• Top 5% of retirement villages and aged-care facilities nationwide according to NZ's Best Awards 2025
• +1 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Four partnerships are on record, tiered notable.

• Age ConcernnotableOthers · 1 January 2024Age Concern received CHT Aged Care Fund backing to produce the report 'Breaking Barriers: Understanding the social connection challenges of older adults' addressing loneliness and social isolation among older adults.
• Dementia Foundation of New ZealandnotableOthers · 1 January 2022The Dementia Foundation of New Zealand received funding through the CHT Aged Care Fund to create Dementia STARs (Short Trainings in Awareness and Responsiveness) educational resource kits for the dementia care workforce.
• Third Age HealthnotableOthers · 1 January 2019Third Age Health, a leading medical service provider for older adults in residential care, developed 'Navigating Wellness: a guide to primary health for older New Zealanders' guidebook and online health checker tool, supported by the CHT Aged Care Fund.
• University of AucklandnotableOthers · 1 January 2019Professor John Parsons of the University of Auckland received the inaugural CHT Aged Care Fund grant to pilot a casemix project at CHT's rest home, hospital and dementia unit in Te Awamutu.

Scale indicators6 records

Recent moves10 records

Expansion highlights5 records

Broad incumbents

• Metlifecare: Metlifecare operates retirement villages with integrated aged care (rest home, hospital, dementia) across New Zealand including Auckland. Listed peer with similar upper North Island presence and continuum-of-care model, recently taken private by EQT.
• Ryman Healthcare: Ryman Healthcare is New Zealand's largest listed retirement village and aged care operator with ~50 villages across NZ and Australia. Comparable to CHT because it offers a continuum of independent living, assisted living, hospital and dementia care across the same upper North Island geography, but at significantly greater scale and with capital-markets access CHT lacks.
• Summerset Group Holdings: Summerset operates retirement villages with integrated care (rest home, hospital, dementia) across NZ, including sites in Auckland, Bay of Plenty and Waikato. Directly comparable to CHT's continuum-of-care model and regional footprint, but listed and growth-oriented versus CHT's charitable structure.
• Arvida Group: Arvida Group operates retirement villages and aged care across New Zealand including sites in upper North Island, offering continuum of care from independent living through to dementia. Comparable to CHT in service mix but listed and growth-focused versus CHT's charitable model.
• Oceania Healthcare: Oceania Healthcare operates retirement villages and aged care facilities across New Zealand, providing rest home, hospital and dementia care. Comparable to CHT in service mix and demographic target, though Oceania is a listed for-profit operator with broader national reach.

Direct peers

• Radius Care: Radius Care operates aged care facilities across New Zealand including hospital, rest home and dementia services in Auckland and other regions. Direct peer of CHT with overlapping service model and overlapping Auckland catchment.
• Selwyn Foundation / Selwyn Village Limited: Selwyn is a charitable trust operating retirement villages and aged care facilities in Auckland, including rest home, hospital and dementia services. Closest structural peer to CHT given shared not-for-profit model, Auckland concentration and continuum-of-care offering; CHT's Board Chair Raewyn Lovett previously chaired Selwyn Village Limited.
• Heritage Lifecare: Heritage Lifecare operates ~40 aged care facilities across New Zealand providing rest home, hospital and dementia services. Direct competitor to CHT with similar continuum-of-care offering, though Heritage spans more regions including South Island.
• BUPA New Zealand: BUPA New Zealand is a major aged care operator running ~60 care homes across the country with rest home, hospital, dementia and specialised dementia services. Direct competitor to CHT in the same product categories and acuity levels, though BUPA has wider geographic coverage including South Island.

Regional players

• St Andrew's Village (NZX-listed operator): St Andrew's Village operates a large integrated retirement and aged care community in Auckland with rest home, hospital and dementia services. Comparable to a single CHT care home but at one site versus CHT's 21-site network.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CHTCareHomes
• LinkedInlinkedin.com/company/cht-healthcare-trust

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cht Care Homes