Karachi Police

What Karachi Police does

Karachi Police is the principal law enforcement agency for Karachi, Pakistan's largest city, operating as a government state entity under Sindh Police. It is structured across three zones (East, South, West) and eight districts, with specialized units including the Special Security Unit (SSU), Crime Scene Unit (CSU), Anti Violent Crime Cell (AVCC), Anti Vehicle Lifting Cell (AVLC), Foreigners Security Cell (FSC), Specialized Investigation Unit (SIU/CIA), Traffic Police, and Madadgar 15. Its mandate covers crime prevention and investigation, traffic management, emergency response, narcotics control, and public safety assurance under the Police Act of 1861 and Police Order 2002.

The agency's core technology layer is a citizen-facing digital policing infrastructure spanning the Madadgar 15 emergency helpline, the Karachi Police 15 Android app with GPS location sharing, the Faceless E-Ticketing mobile app, the Women & Child Protection App, the TRUST tenant-registration portal, the IGP Complaint Management System, the Police Record Verification portal, and an online driving-license platform. Eleven Traffic Facilitation Centers bridge digital and physical service delivery, and the agency integrates with Google Maps for jurisdiction discovery and WhatsApp for complaint intake. TALAASH provides identity and criminal-record verification at police stations.

Karachi Police is funded by public budgets and does not generate commercial revenue; most services are provided free of charge with nominal administrative fees for items such as driving licenses and challans. It is not an investable commercial entity, and its growth is driven by government appropriations, active recruitment (SPD-01 phased appointments in 2026), and a sustained digital-service buildout. The go-to-market model is community-led: physical police stations, facilitation centers, online portals, and mobile apps collectively reach the population of Karachi.

Name

Karachi Police

Legal name

Karachi Police

Website

https://karachipolice.gov.pk

Company type

Private

Operating status

Operating

Short description

Karachi Police is the government law enforcement agency for Karachi, Pakistan, operating across three zones and eight districts. It delivers policing, traffic management, emergency response, and citizen-facing digital services including the Madadgar 15 app, e-ticketing, and tenant registration portals.

Ownership category

akta.pro rank

Product category

Public Safety and Law Enforcement Services

NAICS

Police Protection (922120), Justice, Public Order, and Safety Activities (922)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Police Services (Patrol, Response & Community Policing) (BPAIAGAA)

akta.pro secondary industries

State/Provincial Public Safety & Emergency Management (Police, Fire, EMS Oversight) (BPAIABAG), Emergency Dispatch Center Services (PSAP/911 Support, Private Dispatch) (BPAKAFAJ)

Keywords

• Law enforcement services
• Emergency response helpline
• Traffic management system
• Public safety policing
• Crime investigation services

Headquarters

HQ city

Karachi

HQ country

Pakistan

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Revenue model

1. Government Funding: Karachi Police operates as a government law enforcement agency funded through public funds. No commercial revenue generation.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Karachi Police is the principal government law enforcement agency for Karachi, Pakistan's largest city. It delivers public safety, crime prevention, traffic management, emergency response, and citizen-facing digital services through a network of police stations, traffic facilitation centers, mobile applications, and online portals operating under the Sindh Police Department.

Product overview

Karachi Police operates as a unified law enforcement agency offering a portfolio of citizen-facing digital services and specialized operational units. The core service ecosystem includes the Madadgar 15 emergency helpline (24/7) and Karachi Police 15 mobile app for Android providing rapid emergency response with GPS location sharing, complemented by the Faceless E-Ticketing System for transparent traffic enforcement and 11 Traffic Facilitation Centers for citizen support. Specialized sub-brands include the Anti Violent Crime Cell (AVCC), Anti Vehicle Lifting Cell (AVLC), Crime Scene Unit (CSU), Foreigners Security Cell (FSC), Specialized Investigation Unit (SIU/CIA), Special Security Unit (SSU), Security-I and Security-II units. Digital service products include Women & Child Protection App, Tenant Registration (TRUST) Portal, IGP Complaint Center, Police Record Verification, Online Driving License Services, Lost Item Reporting, and WhatsApp Complaint Channel. The portfolio integrates government systems (WhatsApp, Google Maps) for enhanced citizen accessibility.

Differentiator

Problem solved

Functional benefit

Brands

• Madadgar 15: Emergency helpline service (15) providing immediate assistance to citizens in distress, available 24/7
• Special Security Unit (SSU)
• Traffic Police
• Crime Scene Unit (CSU)
• Anti Violent Crime Cell (AVCC)
• Anti Vehicle Lifting Cell (AVLC)
• Foreigner’s Security Cell (FSC)
• Specialized Investigation Unit (SIU/CIA)
• E-Challan App

Products and services

• Madadgar 15 Emergency Helpline 24/7 emergency helpline service providing immediate police, fire, and medical assistance to citizens in distress, with GPS-based precise location sharing for faster responder reach.
• Karachi Police 15 Mobile App (Madadgar 15) Android mobile application providing emergency response with quick access to police, fire, and medical services, featuring GPS-based precise location sharing for faster responder reach.
• Faceless E-Ticketing System and Mobile App Digital traffic violation ticketing system with 11 traffic facilitation centers across Karachi for citizen complaints, transparency, and resolution of e-ticketing/challan issues.
• Women and Child Protection App Mobile application and online platform enabling women and children to register complaints against harassment with swift police response and tracking.
• Tenant Registration (TRUST) Online Portal Online portal for tenant and landlord registration under the Sindh Information of Temporary Residents Act 2015, eliminating the need to visit a police station.
• IGP Complaint Center (Online Complaint Management System) Online complaint management system allowing citizens to report police misconduct, non-registration of FIR, biased investigation, corruption, and illegal detention.
• Online Police Record and Special Branch Verification Online service for citizens and employers to apply for police record verification and special branch verification of individuals.
• Online Driving License Services Digital platform for applying for driving licenses, license verification, and accessing fee structure information for citizens.
• Lost Item Reporting Service Service allowing citizens to report lost documents and belongings at police facilitation centers with on-spot registration within 5-10 minutes.
• WhatsApp Complaint Channel WhatsApp-based complaint submission channel for convenient citizen reporting and emergency response messaging.

Quantifiable outcome

• 15-20 minutes tenant registration processing time
• +2 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability2 records

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Citizens-Police Liaison Committee (CPLC)coreStrategic or Co-development PartnerCPLC assists with crime-related issues, missing persons, and public safety concerns. Representatives from CPLC are present at Traffic Facilitation Centers to help resolve citizens' complaints efficiently.
• Pakistan RangerscoreStrategic or Co-development PartnerPakistan Rangers provides security and assistance in cases of civil unrest and border security issues, working alongside Karachi Police for law enforcement.
• National Disaster Management Authority (NDMA)minorStrategic or Co-development PartnerNDMA coordinates national disaster response and management, supporting local agencies in large-scale emergencies across Pakistan.
• Pakistan Red Crescent SocietyminorStrategic or Co-development PartnerProvides emergency medical assistance and disaster relief services in coordination with police during emergencies.
• Edhi FoundationminorStrategic or Co-development PartnerSocial welfare organization providing ambulance services, medical aid, and support during emergencies.
• Chhipa WelfareminorStrategic or Co-development PartnerEmergency medical assistance and ambulance services provider working with police during emergencies.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• London Metropolitan Police: Large metropolitan police service in a major global city with comparable zonal/borough structure, traffic units, and citizen complaint channels. Comparable as a mature metropolitan police force with established accountability and digital-service mechanisms.
• Punjab Police (Pakistan): Provincial-level Pakistani police organization overseeing Lahore and other Punjab cities, operating under the same federal policing framework as Sindh Police. Broader incumbent comparison for governance, command structure, and cross-jurisdictional coordination.
• Dubai Police: City-level police force with strong emphasis on smart-services apps, smart police stations, and citizen-centric digital channels. Comparable as a non-Western metropolitan police force that has aggressively modernized citizen-facing services.
• Singapore Police Force: Highly digitized metropolitan police force widely regarded as a benchmark for tech-enabled policing (mobile apps, online reporting, community engagement). Useful reference peer for the upper bound of what a digital-first police service portfolio can look like.
• New York City Police Department (NYPD): Large metropolitan municipal police force with comparable patrol, emergency-response, traffic, and specialized-unit structures. Direct functional analog as a city-level police agency serving a dense urban population with a statutory monopoly and broad digital citizen-service portfolio.

Others

• Edhi Foundation: Major Pakistani emergency-response and ambulance-services organization that coordinates with Karachi Police during incidents. Peer-relevant as an adjacent emergency-services operator that shares dispatch/integration patterns with the police Madadgar 15 ecosystem.
• Citizens-Police Liaison Committee (CPLC): Karachi-based civil-society organization partnered with Karachi Police (embedded at Traffic Facilitation Centers) that assists with crime reporting, missing persons, and public-safety concerns. Listed as a peer because of its tight operational integration rather than as a competing entity.

Direct peers

• Lahore Police: Punjab-based Pakistani metropolitan police force sharing the same national policing framework, IG command structure, and citizen-service ethos. Direct in-country peer operating under analogous Police Act/order legislation with overlapping digital-service ambitions.
• Delhi Police: Metropolitan police force for another major South Asian capital-region city with similar zonal/divisional structure, traffic units, and citizen complaint portals. Closely comparable operating model and citizen-services mandate.
• Mumbai Police: Municipal police force for India's largest city, organized into zones and divisions with comparable citizen-facing services, traffic management, and emergency-response infrastructure. Strongest direct peer given similar scale, South Asian megacity context, and parallel digital-service evolution.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/KarachiPolice_
• YouTubeyoutube.com/KarachiPoliceOfficial
• Facebookfacebook.com/KarachiPoliceOfficial
• Instagraminstagram.com/karachipoliceofficial
• TikToktiktok.com/@karachipoliceofficial

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Karachi Police