ZIRA Group
ZIRA Group is a privately held Bosnia-based telecom software company providing cloud-native BSS platforms and AI-powered telecom solutions to Tier 1 operators, fiber/tower companies, and digital marketplaces across Europe and the Middle East.
- Company typePrivate
- Founded1997
- HeadquartersRiyadh, Saudi Arabia
- Headcount251–500
- GTM typeB2B
- OfferingSoftware
What ZIRA Group does
ZIRA Group (ZIRA d.o.o.) is a privately held telecommunications software company headquartered in Sarajevo, Bosnia and Herzegovina, founded in 1997. With regional offices in London and Dubai serving Europe and the Middle East, the company provides cloud-native, modular Business Support Systems (BSS) for telecom operators. Its product portfolio encompasses revenue management, partner management, digital marketplace enablement, and e-invoicing solutions, all built on TM Forum Open Digital Architecture (ODA)-aligned platforms with 27 certified Open APIs.
The company's core technology stack includes the ZIRA BSS Platform, which is API-first and microservices-based, deployable as SaaS or on-premises. Recent product investment has centered on an AI Telco Platform launched in 2024, incorporating predictive analytics, anomaly detection, optimization, and generative AI capabilities, including what the company describes as industry-first supplier price forecasting with a six-month horizon. The platform holds TM Forum ODA Ready accreditation and Open API Platinum certification.
ZIRA operates an enterprise direct sales model, generating revenue from license/subscription fees and implementation/professional services. Its customer base spans Tier 1 telecom operators including stc, Telecom Italia, Liberty Global, Türk Telekom, Virgin Media Ireland, Mobily, Sunrise, Magenta Telekom, BH Telecom, A1 Bulgaria, T-Hrvatski Telekom, and PLUS Communication, with recent expansion into adjacent infrastructure segments including fiber companies (Open Fiber), tower companies (Tawal), and digital marketplaces (Njuškalo). The company is bootstrapped with no disclosed external funding and has operated for 27+ years, indicating a self-sustaining capital structure.
ZIRA Group firmographics
Firmographics- Name
- ZIRA Group
- Legal name
- ZIRA d.o.o.
- Website
- https://ziragroup.com
- Company type
- Private
- Founded year
- 1997
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- ZIRA Group is a privately held Bosnia-based telecom software company providing cloud-native BSS platforms and AI-powered telecom solutions to Tier 1 operators, fiber/tower companies, and digital marketplaces across Europe and the Middle East.
- Ownership category
- akta.pro rank
Where ZIRA Group is headquartered
LocationHeadquarters
- HQ city
- Riyadh
- HQ country
- Saudi Arabia
- HQ region
- Middle East
Offices3 records
Markets served
ZIRA Group business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- BSS Platform Licensing/Subscription: ZIRA provides its All-in-One BSS suite to telecom operators through licensing arrangements. The modular architecture allows operators to subscribe to specific products or the full suite, with pricing based on operator size, transaction volumes, and modules selected.
- Professional Services & Implementation: Implementation, customization, and consulting services for deploying ZIRA's BSS solutions. Includes system integration, data migration, partner onboarding support, and ongoing technical assistance.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise BSS Platform - Full Suite or Modular |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels8 records
ZIRA Group product offering
Product offeringCore offering
ZIRA develops and sells a cloud-native, fully modular All-in-One BSS (Business Support Systems) suite that delivers end-to-end Lead-to-Cash capabilities for telecom operators and communication service providers. The platform spans Product Catalog, Revenue Management, Order Management/CPQ, Customer and Partner Management, Trading and Routing Management, e-Invoicing, and an industry-first AI Telco Platform for time series forecasting. Built on TM Forum Open Digital Architecture (ODA) principles with 27 certified Open APIs, it is sold via subscription licensing with quote-based enterprise pricing and supported by professional services for implementation and customization.
Product overview
ZIRA Group offers a unified All-in-One BSS (Business Support Systems) suite built on a modular, cloud-native platform architecture. The portfolio includes six core products: AI Telco Platform (for predictive and GenAI capabilities), Product Catalog, Revenue Management, Customer and Partner Management, Order Management System & CPQ, and Trading and Routing Management. These products work as an integrated Lead-to-Cash suite with TM Forum ODA accreditation. Five vertical solutions extend the platform: e-Invoicing, Carrier Interconnect, Fiber Enablement, TowerCo, and Digital Marketplace. The platform supports both B2B and B2B2X business models with TM Forum Open API Platinum certification (27 certified APIs) for ecosystem integration.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- Reduce integration effort by 30-50% using TM Forum Open APIs
- +9 more outcomes
Companies that use ZIRA Group
Customer profileNamed customers15 records
Segments6 records
Ideal customer profiles5 records
ZIRA Group technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability6 records
Feature6 records
ZIRA Group partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered flagship and core.
- Virgin Media IrelandflagshipVirgin Media Ireland implemented ZIRA's All-in-One Fiber BSS Platform for wholesale fiber network launch. The partnership delivered a full-stack Lead-to-Cash solution in 9 months, covering Product Catalog, Customer & Partner Management, Order Capture, Fulfillment, Agreement Management, Billing, and Partner Self-Service Portal.
- TM ForumcoreZIRA actively participates in TM Forum's Open Digital Architecture (ODA) initiative, Catalyst projects, and industry working groups. The partnership provides ZIRA with early access to evolving telecom standards and enables influence on BSS architecture standards. ZIRA's Lead-to-Cash suite achieved 'Ready for ODA' accreditation through this partnership.
- stc Groupflagshipstc Group is a key reference customer and integration partner. ZIRA's ODA-based products run 17 certified Open APIs in live production with stc. The partnership demonstrates ZIRA's ability to deliver enterprise-scale BSS transformation for major regional operators.
- NjuškalocoreCroatia's leading digital marketplace partnered with ZIRA for BSS platform modernization. ZIRA deployed Customer 360, Lead Management, Product Catalog, Marketing Module, Billing & Finance Management, CPQ, and Customer Ticketing. Platform now processes 2 million orders daily.
- Mobily (Etihad Etisalat)coreMobily partnered with ZIRA for ZATCA-compliant e-invoicing solution implementation. ZIRA delivered a robust solution ensuring full compliance with Saudi Arabia's electronic invoicing regulations while streamlining B2C and B2B high-volume transactions.
Scale indicators12 records
Recent moves6 records
Expansion highlights6 records
ZIRA Group competitors and assessment
Company assessmentDirect peers
- Optiva: Optiva provides BSS solutions for CSPs and MVNOs, including charging, billing and product catalog. It targets a similar tier of emerging-market and mid-tier telecom operators with cloud-native offerings comparable to ZIRA's suite.
- Matrixx Software: Matrixx provides a real-time, cloud-native monetization platform for telecom operators including catalog, charging and partner settlement. It competes with ZIRA's Trading & Routing and Revenue Management modules in the wholesale and interconnect space.
- Cerillion: Cerillion provides a pre-packaged BSS suite (billing, CRM, ordering, product catalog) for telecoms and utilities with a similar modular architecture to ZIRA. It targets comparable mid-tier and greenfield operator deployments.
- Tecnotree: Tecnotree delivers a digital BSS suite for telecom operators in emerging markets, with strength in MVNO enablement and partner management. It is comparable to ZIRA in focusing on agile, modular BSS for tier-2/3 operators and digital service providers.
- Netcracker Technology: Netcracker is a specialized telecom BSS/OSS vendor offering a full Lead-to-Cash suite for CSPs. It is the closest direct competitor to ZIRA's modular, cloud-native BSS portfolio targeting tier-1 and tier-2 operators globally.
- Hansen Technologies: Hansen Technologies is a specialist BSS vendor serving telecoms, energy and utilities with billing, customer management and order management solutions. It directly overlaps with ZIRA's revenue management and customer engagement offerings.
Broad incumbents
- Amdocs: Amdocs is the largest pure-play BSS vendor for telecoms, offering a comprehensive CES suite spanning catalog, billing, CRM and AI. It competes with ZIRA across the same telecom operator buyers but at much greater scale and broader portfolio depth.
- Ericsson (Digital Services / BSS): Ericsson sells a broad telecom portfolio including BSS (catalog, charging, mediation) primarily to tier-1 mobile operators. It overlaps with ZIRA's offerings as part of a much wider network equipment and services stack.
- Nokia (CloudBSS / CBIS): Nokia offers CloudBSS and related telecom software products aimed at CSPs undergoing digital transformation. Like Ericsson and Amdocs, it competes with ZIRA as part of a much larger vendor portfolio rather than as a BSS specialist.
Regional players
- Sigma Software (telecom practice): Sigma Software is a Ukraine-headquartered IT services and product company with a telecom BSS/OSS practice serving operators in Eastern Europe and MENA. It is comparable to ZIRA for regional telecom customers and modular BSS implementations in adjacent geographies.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat6 records
Key risks4 records
Key highlights7 records
Customer concentration
ZIRA Group social profiles
Digital presenceZIRA Group compliance and trust
Trust signalCompliance3 records
ZIRA Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
ZIRA Group leadership team
Management profileNumber of profiles
Profiles5 records
ZIRA Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ZIRA Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ZIRA Group
What does ZIRA Group do?
ZIRA develops and sells a cloud-native, fully modular All-in-One BSS (Business Support Systems) suite that delivers end-to-end Lead-to-Cash capabilities for telecom operators and communication service providers. The platform spans Product Catalog, Revenue Management, Order Management/CPQ, Customer and Partner Management, Trading and Routing Management, e-Invoicing, and an industry-first AI Telco Platform for time series forecasting. Built on TM Forum Open Digital Architecture (ODA) principles with 27 certified Open APIs, it is sold via subscription licensing with quote-based enterprise pricing and supported by professional services for implementation and customization.
Is ZIRA Group a public or private company?
ZIRA Group is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ZIRA Group founded?
ZIRA Group was founded in 1997. It employs 251 to 500 people.
Where is ZIRA Group based?
ZIRA Group is headquartered in Riyadh, Saudi Arabia, in the Middle East region.
How does ZIRA Group make money?
Two revenue lines are on record. BSS Platform Licensing/Subscription is the primary driver. The others are professional Services & Implementation.
Who are ZIRA Group's main competitors?
Direct peers on record are Optiva, Matrixx Software, Cerillion, Tecnotree, Netcracker Technology and Hansen Technologies. Broad incumbents are Amdocs, Ericsson (Digital Services / BSS) and Nokia (CloudBSS / CBIS). Sigma Software (telecom practice) is listed as a regional player.
Does ZIRA Group have an API?
Yes. ZIRA provides TM Forum Open APIs for integration with partner systems and BSS operations. The company holds Open API Platinum certification with 27 TM Forum certified APIs. These APIs enable real-time catalog synchronization, quote management, product catalog operations, and ecosystem integration. stc partnership demonstrates 17 certified Open APIs running in a live environment. Developer documentation is at www.tmforum.org/oda/open-apis/directory.