Identità

What Identità does

Identità is the Government of Malta's statutory agency responsible for the full lifecycle of national identity management. Its mandate covers the issuance and renewal of electronic identity cards (e-ID) and electronic passports (e-Passports) to Maltese citizens, the registration and certification of civil status acts (births, marriages, deaths) through its Public Registry, and the maintenance of property-related searches and registration of wills, hypothec, and privilege notes through its Searches Unit. The agency also administers Malta's immigration functions: the Central Visa Unit processes Schengen, national, and student visas, while the Expatriates Unit issues residence documents to EU/EEA/Swiss nationals (free of charge) and residence permits to third-country nationals under categories including Single Permit, EU Blue Card, Intra-Corporate Transferee, and Family Reunification.

The agency's technology platform consists of a WordPress-based main website (identita.gov.mt) integrated with dedicated online portals: the Expatriates Portal (expatriates.identita.gov.mt) for residence permit applications with e-ID login via the Malta Information Technology Agency (MITA), and separate D-Visa and Premium D-Visa portals (dvisa.identita.gov.mt, premiumdvisa.identita.gov.mt) for long-stay national visa submissions. Document upload, payment processing via Transactium Ltd, and application tracking are core functional components. Global visa application submission is operated through VFS Global's network of approximately 60+ centres across countries and cities worldwide, including London, New York, Dubai, Beijing, Mumbai, Singapore, Sydney, and Toronto.

Identità's revenue model combines transaction-based fees with publicly funded service delivery. Most core identity services (e-ID issuance, eResidence for EU/EEA nationals) are free of charge; fee-generating streams include damaged document replacement (€16.50), lost document replacement (€22.00 plus police report), visa application fees varying by type and nationality, civil status certificate issuance, and registry search fees. The agency is wholly owned and controlled by the Government of Malta, headquartered in Msida, and serves Maltese citizens, EU/EEA/Swiss nationals, non-EU third-country nationals, and British nationals under post-Brexit Withdrawal Agreement status.

Name

Identità

Legal name

Identità

Website

https://identita.gov.mt

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

101–250 employees

Short description

Identità is Malta's government agency for identity management, issuing e-ID cards, e-Passports, visas, residence permits, and civil status certificates to Maltese citizens, EU/EEA nationals, non-EU migrants, and British post-Brexit residents, with global reach via VFS Global visa centres in 60+ countries.

Ownership category

akta.pro rank

Product category

Government Identity Services

NAICS

National Security and International Affairs (928), International Affairs (92812)

SIC

International Affairs (9721)

akta.pro primary industry

Immigration, Citizenship & Border Administration (Civil) (BPAIAAAN)

akta.pro secondary industries

Visa, Immigration Liaison & Travel Document Policy (Foreign Affairs) (BPAIAIAL), Immigration Support Services (Translations, Certified Copies, Biometrics, Medicals) (THACAKAH), Identity Verification (ID, SSN Trace, KYC-lite) (BPACALAD), Identity Verification (IDV) & Document Verification (FSAMALAE)

Keywords

• Identity management services
• Visa application processing
• Residence permit services
• Civil status registration
• Public registry services

Headquarters

HQ city

Valletta

HQ country

Malta

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Identity Document Fees: Fees charged for issuance, replacement, and renewal of identity cards (e-ID), passports, and other identity documents to Maltese citizens and residents. Damaged document replacement costs €16.50; lost document replacement costs €22.00 plus police report.
2. Visa and Residence Permit Processing Fees: Fees charged to non-EU nationals for visa applications (Schengen visas, national visas, long-stay visas) and residence permit applications (Single Permit, Blue Card, Intra-Corporate Transferee permits). Processing through VFS Global global network of visa centres.
3. Certificate Issuance Fees: Fees for issuance of civil status certificates (birth, marriage, death), public deed registrations, and extracts from the Public Registry.
4. Search and Registry Fees: Fees for searches on individuals and firms related to property transfers, including extracts of contracts, liabilities, and fidi (surety/guarantee) notes, as well as registration of enrolment notes including wills and hypothec/privilege notes.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Identità is Malta's government agency responsible for the country's identity management ecosystem, issuing e-ID cards and e-Passports to Maltese citizens, processing Schengen and national visa applications for third-country nationals, issuing residence permits and documents to EU and non-EU nationals, registering civil status acts (births, marriages, deaths), and managing public deed registrations and property-related searches. The agency operates through six service units (Identity Cards, Passport Office, Public Registry, Searches Unit, Central Visa Unit, Expatriates Unit) supported by digital portals and a global network of VFS Global visa centres.

Product overview

Identità is Malta's government agency for identity management solutions, operating a platform-plus-modules architecture. The core offerings include Identity Cards (e-ID), e-Passports, the Public Registry (civil status), Searches Unit (property/Will registrations), Central Visa Unit, and Expatriates Unit. These are supported by online service modules: an appointment Booking System, the Expatriates Portal for residence permit applications, and separate visa portals (D-Visa and Premium Visa) for national visa submissions. All services collectively cover e-ID cards, e-Passports, visas, residence documents, civil status acts, and public deed registrations.

Differentiator

Problem solved

Functional benefit

Products and services

• Identity Cards (e-ID) Issues electronic identity cards (e-ID) to Maltese citizens and manages e-ID virtual accounts for digital identity verification. Covers first-time applications, renewals, changes in personal details, house-bound collection services, and applicable fees.
• Passport Office (e-Passports) Issues electronic passports (e-Passports) to Maltese citizens, including diplomatic passports and foreign travel documents. Covers adult passport renewals, application fees, and travel document services.
• Public Registry Records and issues certificates of acts of civil status, including birth, marriage, and death certificates. Manages the Marriage Registry, Local and Foreign Notifications, and policy for recognition of foreign public documents.
• Searches Unit Handles registration of enrolment notes (including Wills), hypothec and privilege notes, and processes searches on individuals and firms regarding immovable property transfers. Includes extracts of contracts, inter vivos, Causa Mortis, Liabilities and Fidi, and land valuation and decontrol.
• Central Visa Unit Issues visas according to national policies and the provisions outlined under the Schengen Acquis, including Schengen visas, national visas, and student visas. Processes applications submitted through VFS Global centres worldwide with online tracking.
• Expatriates Unit Issues residence documents to EU/EEA/Swiss nationals and residence permits to third-country nationals. Implements migration policies for employment, study, family reunification, economic self-sufficiency, long-term residence, and other purposes. Manages British nationals under the EU-UK Withdrawal Agreement.
• Online Appointment Booking System Centralised appointment booking system enabling citizens, residents, and applicants to schedule visits for identity card collection, passport services, visa appointments, and expatriate services at the Msida headquarters. Reduces physical wait times and streamlines service delivery.
• Expatriates Online Portal Online portal for EU/EEA/Swiss nationals to apply for residence certificates and for Non-EU nationals to submit Single Permit, Blue Card, Intra-Corporate Transferee, Self-Employment, Family Reunification, Study, and other residence permit applications. Supports e-ID login for identity verification and secure payment processing.
• D-Visa Portal Online application portal for Maltese Long-Stay (National) Visa submissions, accepting applications for employment and student visas with required document uploads and payment processing.
• Premium D-Visa Portal Premium service portal for Maltese Long-Stay Visa applications offering dedicated expedited processing for employment and student visa categories with courier pickup and delivery services.

Quantifiable outcome

• Free eResidence document issuance for EU/EEA nationals — eliminating cost barriers for legal residence registration.
• +1 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature6 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• VFS GlobalcoreChannel Partner/ Reseller/ DistributorVFS Global serves as Identità's primary channel partner for visa application processing, operating a network of approximately 60+ visa application centres across countries and cities worldwide. Third-country nationals submit their Malta visa applications through these VFS Global centres, which handle document collection, initial processing, and forwarding to Identità's Central Visa Unit for final adjudication.
• Toppan Security Malta LimitedcoreTechnology or IntegrationToppan Security Malta Limited is responsible for the design, hosting, and technical maintenance of the Expatriates Unit online portal (expatriates.identita.gov.mt), handling the digital infrastructure that enables EU and non-EU nationals to submit residence permit applications online.
• Exigy LtdcoreTechnology or IntegrationExigy Ltd is responsible for the design, hosting, and technical maintenance of the Expatriates Unit online portal, working alongside Toppan Security Malta Limited to support the digital infrastructure of the expatriates portal.
• Malta Information Technology Agency (MITA)coreTechnology or IntegrationMITA handles the technical aspects related to the Government e-ID system, which is used by Identità for the login and identity verification of users accessing the Expatriates Unit portal and other online services.
• Transactium LtdcoreTechnology or IntegrationTransactium Ltd is Identità's supplier managing the Online Payment Services Portal (PSP), processing all online payments for visa applications, residence permits, and other fee-based services offered by the agency. All payments are processed in Euro (€).
• Advanced Telecommunications Systems LimitedcoreTechnology or IntegrationAdvanced Telecommunications Systems Limited is responsible for the design, hosting, and technical maintenance of both the D-Visa portal (dvisa.identita.gov.mt) and the Premium D-Visa portal (premiumdvisa.identita.gov.mt), the online platforms for long-stay national visa applications.
• Malta Communications Authority (MCA)minorOthersThe MCA is the entity responsible for implementing EU Directive 2016/2102 on the accessibility of websites and mobile applications of public sector bodies. It handles formal complaints regarding ICT accessibility of Identità's online platforms and oversees compliance with digital accessibility standards.
• European CommissionminorStrategic or Co-development PartnerIdentità transfers anonymized website usage data to the European Commission in line with its obligations under the Single Digital Regulation (EU) 2018/174 of the European Parliament and of the Council of 2nd October 2018, contributing to EU-wide digital service analytics.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Singapore ICA (Immigration & Checkpoints Authority): Singapore government agency managing immigration, citizenship, and national registration (NRIC) — including identity cards, passports, and civil registration. A broader incumbent that combines identity management with border-control operations, overlapping Identità's core e-ID, e-Passport, and civil registry functions at a much larger scale.
• UK HM Passport Office: UK government agency responsible for issuing passports — a partial-overlap incumbent that performs e-Passport issuance and identity verification on a national scale. Comparable on the passport and identity-document dimension, though narrower in scope than Identità's full identity-management mandate.
• UAE Federal Authority for Identity, Citizenship, Customs & Port Security: UAE federal agency issuing Emirates ID cards, passports, and managing residence/visa services. Comparable on the integrated identity-and-residence-permit service model and digital portal infrastructure, operating at substantially larger scale.

Direct peers

• Latvia Office of Citizenship and Migration Affairs (PMLP): Latvian national agency responsible for passports, e-ID cards, residence permits, and civil status registration. Closely comparable as an EU member-state identity and migration agency with both physical service points and online portals serving a similarly-sized population.
• Lithuania Centre of Registers: Lithuanian state enterprise managing population registers, civil status records, and property registries. Comparable on the civil-registry, identity-record, and public-deed registration dimensions, with a digital-services orientation.
• Estonia e-Residency: Estonia's government-issued digital identity programme providing e-ID cards, digital signatures, and e-Residency to global applicants. Most comparable to Identità on the e-ID and digital identity dimension, particularly for a small EU member state pursuing identity-driven services.
• Portugal AIMA (Agency for Integration, Migration and Asylum): Portuguese government agency responsible for immigration, residence permits, and asylum — a national immigration-administration counterpart serving a similar EU/Schengen market with residence permits, visa processing, and digital portals analogous to Identità's Expatriates and Central Visa units.
• Netherlands IND (Immigration and Naturalisation Service): Dutch national agency responsible for residence permits, asylum, and naturalization. Closely comparable in mandate (residence permits, EU/non-EU nationals, Schengen visa processing) and in operating an online portal (ind.nl) with appointment and document submission features.
• Ireland Immigration Service Delivery (ISD): Irish government unit handling residence permits, visas, and citizenship documentation for an EU member state of similar size. Comparable as a national immigration-services authority with both in-person and online service delivery for EU and non-EU nationals.

Others

• VFS Global: Channel partner (rather than competitor) that operates visa application centres on behalf of governments worldwide, including Identità's Central Visa Unit. Included as an ecosystem peer given the operational dependency and shared customer interface.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/identitamalta
• LinkedInlinkedin.com/company/identita-malta
• Instagraminstagram.com/identitamalta

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Identità