Ambulance Medical Service
Ambulance Medical Service (AMS) is a Singapore-based private operator providing 24/7 advanced life support ambulance, non-emergency medical transport, and event medical coverage, serving individuals, healthcare facilities, schools, and event organizers across Singapore and cross-border to Malaysia.
- Company typePrivate
- Founded-
- HeadquartersSingapore, Singapore
- Headcount51–100
- GTM typeB2B and B2C
- OfferingServices
What Ambulance Medical Service does
Ambulance Medical Service Pte Ltd (AMS) is a Singapore-based private ambulance and medical transport operator that has been in continuous operation for over 26 years. The company runs a fleet of 60+ ambulances staffed by what it describes as a 250+ 'elite crew' drawn from a 200+ pre-hospital care team, providing 24/7 advanced life support for emergencies, pre-booked non-emergency transport for medically stable patients, and on-site medical coverage for events. Its service menu is segmented into three core lines: emergency ambulance response (including airport, seaport, palliative, and cross-border transfers), scheduled medical transport for stretcher and wheelchair patients (covering hospital discharges, dialysis, clinic visits, psychiatric cases, and social trips), and event medical support for marathons, cycling races, F1, and community gatherings.
AMS operates a fee-for-service, per-trip pricing model with publicly disclosed rates ranging from SGD 90 for a one-way local discharge to SGD 1,000 for cross-border transport to Johor Bahru, plus tiered surcharges for after-hours service, oxygen, medical escorts, infectious disease PPE, and staircase carries. The go-to-market is predominantly direct-to-consumer via a 24/7 phone hotline and WhatsApp enquiry line, supplemented by institutional relationships with hospitals, nursing homes, schools, sports clubs, and event organizers across Singapore. As of March 2026, AMS became a subsidiary of One Aged Care, a TPG-backed roll-up platform that combined AMS with Econ Healthcare and Orange Valley Nursing Homes, creating an integrated aged care services group operating 16 nursing homes with 2,400+ beds across Singapore and Malaysia, with cross-border medical transport to Malaysia and South Thailand as an established service line.
Ambulance Medical Service firmographics
Firmographics- Name
- Ambulance Medical Service
- Legal name
- Ambulance Medical Service Pte Ltd
- Website
- https://ambulanceservice.com.sg
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Ambulance Medical Service (AMS) is a Singapore-based private operator providing 24/7 advanced life support ambulance, non-emergency medical transport, and event medical coverage, serving individuals, healthcare facilities, schools, and event organizers across Singapore and cross-border to Malaysia.
- Ownership category
- akta.pro rank
Ambulance Medical Service industry classification
Industry- Product category
- Emergency Medical Services
- NAICS
- Ambulance Services (62191), Ambulance Services (621910), Ambulatory Health Care Services (621)
- SIC
- Services-Misc Health & Allied Services, Nec (8090), Services-Health Services (8000), Transportation Services (4700)
- akta.pro primary industry
- Private EMS Providers (Contract/Interfacility) (HLAFANAB)
- akta.pro secondary industries
- Critical Care Transport (CCT) & Specialty Transport Teams (HLAFANAE), Ambulance Fleet, Equipment & Logistics Services (HLAFANAN), Emergency Medical Services (EMS) Operations & Dispatch (HLAJAGAC)
Keywords
Where Ambulance Medical Service is headquartered
LocationHeadquarters
- HQ city
- Singapore
- HQ country
- Singapore
- HQ region
- Asia
Offices1 record
Markets served
Ambulance Medical Service business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Others
Revenue model
- Emergency Ambulance Services: Fee-for-service revenue from 24/7 emergency ambulance services, including advanced life support, patient assessment, and critical care transfers. Revenue varies by service type and timing (regular hours vs after hours, weekends, public holidays).
- Medical Transport Services: Pre-booked non-emergency medical transport for stable patients. Pricing based on trip type (one-way/two-way), patient condition (psychiatric cases), and destination (local vs overseas to Malaysia/Thailand).
- Event Medical Support: On-site medical coverage services for events such as marathons, cycling events, F1 racing, and community gatherings, with standby ambulances and medical teams.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Emergency (A&E) / Palliative Care Transfers - SGD 160-220 |
| Unit Pricing | Pay-as-you-go | Airport/Ferry Terminal Transfers - SGD 250-800 |
| Unit Pricing | Pay-as-you-go | Local Medical Transport - SGD 90-140 (one-way), SGD 300-400 (psychiatric) |
| Unit Pricing | Pay-as-you-go | Overseas Medical Transport - SGD 650-1000 |
| Unit Pricing | Pay-as-you-go | Additional Services and Surcharges |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels7 records
Ambulance Medical Service product offering
Product offeringCore offering
Ambulance Medical Service (AMS) provides 24/7 advanced life support ambulance and medical transport services in Singapore. The company operates three core service lines: emergency ambulance response for critical cases (airport, seaport, palliative, and cross-border transfers), pre-booked non-emergency medical transport with a 2-man crew for stretcher and wheelchair patients, and on-site event medical coverage for marathons, cycling races, F1, and community gatherings.
Product overview
Ambulance Medical Service Pte Ltd (AMS) is a Singapore-based healthcare services company operating a fleet of over 50 ambulances with a team of approximately 250 crew members. The company offers three core services: Emergency Ambulance Service (24/7 advanced life support for critical cases including airport, seaport, palliative, and cross-border transfers), Medical Transport Service (pre-booked non-emergency transport with 2-man crew for stable patients), and Event Medical Support (on-site coverage for events such as marathons, F1, and community gatherings). The company has been operating for over 18 years and covers more than 580 events annually. As of March 2026, AMS became part of One Aged Care, a unified platform combining ECON Healthcare, Orange Valley Nursing Homes, and Ambulance Medical Service under TPG's management.
Differentiator
Problem solved
Functional benefit
Products and services
- Emergency Ambulance Service 24/7 advanced life support ambulance service for urgent or critical cases, including airport transfers, seaport transfers, palliative care transfers, and cross-border transfers. Paramedics provide on-site assessment, critical care en route, and smooth handover to the nearest facility. Serves individual patients, hospitals, and nursing homes.
- Medical Transport Service Pre-booked non-emergency transport with a 2-man crew for medically stable patients requiring stretcher or wheelchair assistance. Covers hospital discharges, dialysis, clinic visits, psychiatric visits, social trips, and overseas transfers to Malaysia and South Thailand.
- Event Medical Support Comprehensive on-site medical coverage for events including marathons, cycling races, F1 racing, concerts, and community gatherings. Includes experienced medical teams and standby ambulances equipped to handle emergencies swiftly.
Quantifiable outcome
- 580+ events supported with medical coverage
- +3 more outcomes
Companies that use Ambulance Medical Service
Customer profileNamed customers5 records
Segments4 records
Ideal customer profiles4 records
Ambulance Medical Service technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Ambulance Medical Service partnerships and signals
Strategic signalScale indicators5 records
Recent moves6 records
Expansion highlights5 records
Ambulance Medical Service competitors and assessment
Company assessmentRegional players
- Red Cross Ambulance Service (Malaysia / Singapore): Humanitarian ambulance providers active in Singapore and Malaysia, providing patient transport and event medical coverage. Comparable regional competitor for both event and non-emergency transport, particularly relevant given AMS's cross-border Malaysia operations.
Emerging players
- Medevac (Asia-Pacific air ambulance operators): Specialized medical evacuation and air ambulance services across Asia. Comparable for cross-border and critical care transport, particularly the higher-acuity end of AMS's transfer services to Malaysia and South Thailand.
- Doctor Anywhere: Singapore-headquartered regional digital health platform offering teleconsultations, home-based care, and chronic disease management. Comparable as part of the broader private healthcare services ecosystem in Singapore where digital-first players may increasingly bundle transport and home care services.
- Raffles Medical Group: Integrated private healthcare provider in Singapore with hospitals, clinics, and ancillary services. Comparable in that it offers private medical services including patient transport and emergency response within its integrated care network, though ambulance is not its core focus.
Broad incumbents
- Falck A/S: Global private ambulance and emergency services operator headquartered in Denmark, active across Europe, the Americas, and parts of Asia. Comparable as a private EMS provider serving both emergency and non-emergency transport, though operating at vastly larger scale.
- International SOS: Global medical and travel security services firm with significant presence across Asia-Pacific, including medical evacuation and assistance services. Comparable for cross-border medical transport and corporate travel risk management, particularly relevant to AMS's Johor Bahru and South Thailand services.
- Singapore Civil Defence Force (SCDF) Emergency Medical Services: The public-sector 995 emergency ambulance provider in Singapore. SCDF is the dominant emergency responder and effectively a free public substitute; AMS competes by serving non-emergency, interfacility, cross-border, and event cases that SCDF does not cover.
Direct peers
- Orange Valley Nursing Homes (One Aged Care sister company): Singapore nursing home operator consolidated with AMS into One Aged Care under TPG. Direct platform peer sharing ownership and likely customer overlap, as nursing home residents are a key source of non-emergency medical transport demand.
- Econ Healthcare (One Aged Care sister company): Singapore-based nursing home operator now part of One Aged Care alongside AMS. Direct platform peer with shared ownership under TPG; together they form a vertically integrated senior care and transport ecosystem.
- St John Ambulance Singapore: Voluntary humanitarian organization providing ambulance and event medical coverage in Singapore. Directly comparable private/non-profit provider of emergency and event medical services with overlapping customer base in events and community first aid.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Ambulance Medical Service social profiles
Digital presenceAmbulance Medical Service financial estimates
Financial estimateRevenue estimate
Valuation estimate
Ambulance Medical Service leadership team
Management profileNumber of profiles
Ambulance Medical Service funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Ambulance Medical Service M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Ambulance Medical Service
What does Ambulance Medical Service do?
Ambulance Medical Service (AMS) provides 24/7 advanced life support ambulance and medical transport services in Singapore. The company operates three core service lines: emergency ambulance response for critical cases (airport, seaport, palliative, and cross-border transfers), pre-booked non-emergency medical transport with a 2-man crew for stretcher and wheelchair patients, and on-site event medical coverage for marathons, cycling races, F1, and community gatherings.
Is Ambulance Medical Service a public or private company?
Ambulance Medical Service is a private company. It is classified as private equity controlled and is currently operating.
When was Ambulance Medical Service founded?
Ambulance Medical Service was founded in -1. It employs 51 to 100 people.
Where is Ambulance Medical Service based?
Ambulance Medical Service is headquartered in Singapore, Singapore, in the Asia region.
How does Ambulance Medical Service make money?
Three revenue lines are on record. Emergency Ambulance Services are the primary driver. The others are medical Transport Services and event Medical Support.
Who are Ambulance Medical Service's main competitors?
Red Cross Ambulance Service (Malaysia / Singapore) is listed as a regional player. Emerging players are Medevac (Asia-Pacific air ambulance operators), Doctor Anywhere and Raffles Medical Group. Broad incumbents are Falck A/S, International SOS and Singapore Civil Defence Force (SCDF) Emergency Medical Services. Direct peers are Orange Valley Nursing Homes (One Aged Care sister company), Econ Healthcare (One Aged Care sister company) and St John Ambulance Singapore.
Does Ambulance Medical Service have an API?
No public API is recorded for Ambulance Medical Service.
What industry is Ambulance Medical Service in?
Ambulance Medical Service's product category is Emergency Medical Services. Its primary akta.pro industry code is HLAFANAB, Private EMS Providers (Contract/Interfacility), with a secondary code of HLAFANAE, Critical Care Transport (CCT) & Specialty Transport Teams. Its NAICS code is 62191 and its SIC code is 8090.