What Village of Bensenville does

The Village of Bensenville is a unit of local government organized under Illinois state law and serving residents, businesses, and visitors within its jurisdictional boundaries spanning parts of DuPage and Cook County. The municipality was founded in 1884 and operates under a Village President (Frank DeSimone) and Board of Trustees governance structure, delivering core municipal services including police and public safety, public works, community development, recreation, water utilities, and permitting. Headcount is reported at 51–100 employees, and the Village maintains two office locations at 12 S. Center Street in Bensenville.

The Village's operational backbone is a CivicPlus Content Management System powering the official government website, integrated with the CivicEngage citizen-services platform, the CivicReady emergency-alert system, the AquaHawk water-usage alerting utility, and a Novus agendas/minutes module. This digital stack supports online payments, FOIA requests, permit applications, utility billing, recreation registration, and a Citizens Transparency Center. Beyond digital services, the Village operates physical community assets including the Center Theatre (a two-screen cinema), the Heritage Center (a membership-based senior facility), and recurring programming such as the Music in the Park summer concert series and special events. Communications span a broad channel mix including Facebook, Instagram, LinkedIn, X, YouTube, Vimeo, beTV cable, and email newsletters.

As a municipal government, the Village does not operate a commercial revenue model. Funding derives from local taxes, utility fees, permits, service charges, and intergovernmental sources, and no revenue figure is publicly disclosed. Pricing for individual services (utility rates, permit fees) is published through the Citizens Transparency Center. The Village holds a registered Illinois servicemark for its logo, complies with WCAG 2.0 AA and Section 508 accessibility standards, and operates under Title II ADA obligations. Its competitive position rests on its exclusive statutory authority over local governance rather than any market-based differentiator.

Name

Village of Bensenville

Legal name

Village of Bensenville

Website

https://bensenville.gov

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

51–100 employees

Short description

Village of Bensenville is a municipal government entity in DuPage and Cook County, Illinois, delivering public safety, utilities, permitting, recreation, and community programs to local residents and businesses through a CivicPlus-powered digital platform and physical civic facilities.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Urban Planning and Community and Rural Development (92512)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

City Clerk/Records, Elections & Civic Engagement (BPAIACAB), Community Development & Neighborhood Revitalization (CDBG, Place-Based Initiatives) (BPAIANAE)

Keywords

• Municipal government services
• Local public administration
• Utility billing services
• Community recreation programs
• Public safety services

Headquarters

HQ city

Bensenville

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain

Distribution channels2 records

Marketing channels10 records

Core offering

The Village of Bensenville is a municipal government entity that delivers administrative and public services to its residents and businesses. Its core offerings include water utility management, permitting and zoning, public safety (police), community development, recreation programs, public works maintenance, and emergency communications, supported by a CivicPlus-powered website with e-services for online payments, FOIA requests, and citizen engagement.

Product overview

The Village of Bensenville operates a unified municipal services platform delivering community programs, public utilities, and government communications. The portfolio consists of government facilities (Center Theatre, Heritage Center), community programs (Music in the Park, special events), utility services (AquaHawk water management, annual water quality reporting), and digital communication tools (CivicReady alerts, WebTV/beTV). The platform is built on the CivicPlus Content Management System and integrates citizen-facing online services including FOIA requests, utility billing, recreation registration, and transparency portals.

Differentiator

Problem solved

Functional benefit

Products and services

• Center Theatre

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Village of Lombard: DuPage County village of similar size and suburban Chicago profile, providing directly comparable municipal services including community development, recreation programs, and public works.
• Village of Wood Dale: Neighboring DuPage County village located between Bensenville and Itasca, offering directly comparable municipal services including water utilities, public works, and community programming.
• Village of Elk Grove Village: Cook County village adjacent to Bensenville sharing O'Hare-area economic dynamics, delivering the full spectrum of municipal services to a similar suburban residential and industrial base.
• Village of Schiller Park: Cook County village along the O'Hare corridor with similar size, demographics, and service offerings including water utilities, public works, and community programming.
• City of Des Plaines: Larger Cook County municipality adjacent to Bensenville, operating with the same municipal service model (public works, utilities, community development, recreation) but at greater scale.
• Village of Roselle: DuPage County village of comparable scale with the same Village President/Board of Trustees governance model and similar service portfolio spanning utilities, public works, and recreation.
• Village of Itasca: Small DuPage County village adjacent to Bensenville with similar population scale, governance structure, and service portfolio including public works, community development, and recreation.
• Village of Franklin Park: Cook County village neighboring Bensenville with comparable industrial heritage and O'Hare proximity, providing identical local government functions to residents and businesses.
• Village of Addison: Adjacent DuPage County village of similar size and suburban Chicago profile, providing the same municipal services (public works, community development, public safety, utilities) to residents and businesses.
• Village of Carol Stream: DuPage County village of comparable population and service breadth, offering the same mix of municipal administration, public works, community development, and recreational programming.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/bensenvilleil
• YouTubeyoutube.com/BensenvilleMedia
• Facebookfacebook.com/bensenville.il
• LinkedInlinkedin.com/company/village-of-bensenville
• Instagraminstagram.com/bensenville.il

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Village of Bensenville