What MySavant.ai does

MySavant.ai is a Coral Springs, Florida-based provider of AI-enabled nearshore workforce services for the transportation and logistics industry. The company sells two integrated service offerings: an AI-Powered Nearshore Workforce delivered on a seat-based pricing model, and an Outcome-Based Outsourcing model where customers pay per verified task or SLA. Both are delivered through delivery centers in Colombia (Bogotá, Medellín, Barranquilla) and Guatemala City, leveraging the operational backbone acquired through its April 2026 acquisition of Savant International, a Colombia-based nearshore BPO that has been operating since 2016.

The platform embeds AI across the workforce lifecycle, including AI-assisted recruiting (shortening hire time to 14-30 days from 45-60 days), AI-guided onboarding, real-time per-agent performance dashboards, daily output verification, anomaly detection on every seat, predictive QA claimed at 95-99% accuracy, and forecasting of utilization and staffing needs. AI capabilities span process automation, anomaly detection, optimization, predictive analytics, and generative AI for assisted communications. The company targets four logistics sub-verticals: freight brokers, carriers, shippers, and freight forwarders, with role-specific use cases spanning track and trace, dispatch, billing, customs documentation, and carrier setup.

MySavant.ai operates a direct enterprise and mid-market field sales motion led by a management team drawn from FedEx, Maersk, UPS, ITG Transportation Services, Lean Solutions Group, and SwanLeap. Customers are billed monthly per seat or on a pay-per-verified-outcome basis, with claimed unit economics of approximately 25% lower total workforce costs and up to 50% faster value delivery relative to traditional U.S. hiring and conventional nearshore outsourcing. The company is privately held, disclosed a small funding round of $200,000, and reports a headcount band of 11-50.

Name

MySavant.ai

Legal name

MySavant.ai

Website

https://mysavant.ai

Company type

Private

Founded year

2026

Operating status

Operating

Headcount range

11–50 employees

Short description

MySavant.ai provides AI-enabled nearshore workforce and outcome-based outsourcing services for transportation and logistics companies, operating delivery centers in Colombia and Guatemala and targeting freight forwarders, carriers, brokers, and shippers.

Ownership category

akta.pro rank

Product category

Logistics BPO and Workforce Solutions

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Employment Agencies (7361), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF)

akta.pro secondary industries

AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI), Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL)

Keywords

• AI nearshore workforce
• Logistics BPO services
• Outcome-based outsourcing
• Freight operations staffing
• Supply chain workforce solutions

Headquarters

HQ city

Coral Springs

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. AI-Powered Nearshore Workforce (Seat-based): Seat-based pricing model optimized with AI-driven efficiency and transparency. Customers see cost, quality, and performance in real time. The model includes dedicated talent with enterprise-level accountability.
2. Outcome-Based Outsourcing: Pay for verified results model where customers pay per verified task or SLA with measurable ROI. Every deliverable is tracked, measured, and tied to performance data. AI validates each task in real time, reporting accuracy, throughput, and cost efficiency. The model scales automatically as volume changes.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

MySavant.ai provides AI-powered nearshore workforce solutions for transportation and logistics organizations, offering dedicated teams across voice, digital, and back-office functions. The company operates two models: an AI-Powered Nearshore Workforce (seat-based monthly subscription) and Outcome-Based Outsourcing (pay per verified task or SLA), delivered from delivery centers in Colombia and Guatemala and integrated with AI-driven recruiting, onboarding, real-time monitoring, and predictive QA.

Product overview

MySavant.ai is an AI-powered nearshore workforce provider for transportation and logistics organizations, offering two integrated service models: (1) AI-Powered Nearshore Workforce — a seat-based model where talent works alongside AI-enhanced systems for recruiting, onboarding, and performance monitoring; and (2) Outcome-Based Outsourcing — a pay-per-verified-task model with AI-validated task tracking and automatic scaling. Both models are delivered through nearshore delivery centers in Colombia (Bogotá, Medellín, Barranquilla) and Guatemala City, leveraging the execution infrastructure of acquired brand Savant International. The company targets freight forwarders, carriers, brokers, and shippers, embedding AI into daily workflows across voice, digital, and back-office functions.

Differentiator

Problem solved

Functional benefit

Products and services

• AI-Powered Nearshore Workforce Seat-based nearshore service where dedicated talent works with AI-enhanced systems across recruiting, training, and quality control for transportation and logistics organizations. Offers real-time visibility into cost, quality, and performance through live dashboards, AI-guided onboarding reaching productivity in 1-3 weeks, and 14-30 day hiring timelines.
• Outcome-Based Outsourcing Accountability-focused outsourcing for transportation and logistics organizations where clients pay per verified task or SLA rather than per seat. Every deliverable is tracked, measured, and tied to performance data with AI-validated real-time accuracy reporting, predictive QA at 95-99% accuracy, and elastic scaling by demand.

Quantifiable outcome

• 25% faster hiring timelines (14-30 days vs 45-60 days)
• +4 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability7 records

Feature6 records

Partnerships

One partnership is on record.

• Savant InternationalcoreStrategic or Co-development Partner · 24 February 2026MySavant.ai extends the operating foundation of Savant International, an international BPO and technology services provider with over eight years of large-scale nearshore operations experience. Juan Baena, founder of Savant International, now serves as COO of MySavant.ai. Savant International continues to scale its international BPO and tech capabilities while MySavant.ai extends the vision into the U.S. market with an AI-enabled nearshoring model purpose-built for transportation and logistics. Savant International was acquired by MySavant.ai in April 2026.

Scale indicators6 records

Recent moves1 record

Expansion highlights6 records

Emerging players

• Flatworld Solutions: Global BPO and contact-center provider offering customer support, data entry, and back-office services to logistics and supply-chain clients. Comparable seat-based and outcome-based offerings at scale, though with a less specialized vertical brand.
• Stellar BPO: BPO services provider with strong logistics and supply-chain focus and nearshore delivery capabilities. Competes with MySavant.ai for freight and logistics back-office and customer-service contracts, though with a less AI-forward platform.
• SupportNinja: AI-augmented nearshore CX and back-office provider offering seat-based and outcome-based staffing from LATAM and the Philippines. Closest emerging-tech comparable to MySavant.ai in business model, though not vertical-specialized in logistics.
• Invensis Technologies: Outsourcing provider offering back-office, customer support, and data services with nearshore and offshore delivery. Competes in logistics back-office work, with growing AI capabilities but broader vertical scope than MySavant.ai.
• globalteam.ai: AI-enabled nearshore staffing and BPO platform selling technology-augmented talent across multiple functions. Comparable go-to-market thesis of AI + human teams and outcome-driven pricing, but lacks MySavant.ai's logistics-specific positioning.

Broad incumbents

• Foundever: Large CX/BPO provider (formerly Sitel + SYKES) with global delivery and growing AI capabilities. Offers nearshore and offshore seats across logistics and adjacent verticals, competing on scale and integrated AI tooling.
• Teleperformance: One of the largest global BPO and customer experience providers with significant AI investment in agent-assist and automation. Competes for the same enterprise logistics contact-center and back-office work but serves many industries at much larger scale.
• Concentrix: Global CX and BPO incumbent with dedicated logistics and transportation vertical and a major AI platform (iX Hello). Competes for outcome-based CX and back-office work across freight forwarding, shipping, and carrier clients.
• TTEC: Customer experience and digital BPO incumbent with AI-enabled contact-center solutions. Serves transportation, logistics, and supply-chain clients with CX and back-office support comparable to MySavant.ai's seat-based offering.

Direct peers

• Lean Solutions Group: Nearshore BPO provider focused specifically on transportation and logistics (drivers, back office, dispatch support) from Colombia and other LATAM locations. Most direct competitor to MySavant.ai given overlapping geography, vertical focus, and staffing-plus-technology model.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MySavant.ai