International Office Machines

What International Office Machines does

International Office Machines Ltd. (IOM), founded in 1975 and headquartered in Dhaka, Bangladesh, is a privately held authorized value-added distributor and ICT solutions provider. The company distributes enterprise technology from nine global principals, including Toshiba (multifunction printers and POS), Zebra (barcode scanners, RFID, mobile computers), NEC (servers, storage, PABX, projectors), Dynabook and Fujitsu (business laptops), RISO (digital duplicators), Citizen (barcode printers), GBC (paper shredders), and Salicru (UPS systems). Its core technology platform is Toshiba's e-BRIDGE Next architecture for MFPs, which integrates embedded OCR, secure SSD storage, card authentication, Multi-Station Print across up to 50 networked devices, and connectors to OneDrive, SharePoint, Google Workspace, SAP, and AS/400.

IOM serves enterprise B2B customers across nine verticals — Telecommunication, Education, Pharmaceutical, Engineering, FMCG, Financial, Healthcare, Textiles, and Transportation — through direct enterprise field sales backed by a four-branch nationwide network (Dhaka, Chattagram, Bogura, Khulna, Sylhet) and an after-sales support panel trained annually by Toshiba Singapore. The company markets a 10,000+ customer base and 100+ principal awards.

The business model is anchored in hardware resale (MFPs, laptops, barcode printers, scanners, POS terminals, servers, UPS, shredders) with attached managed printing services (Toshiba e-Suite MPS, Multi-Station Print, Card Authentication), RFID and asset-tracking solutions, and recurring technical support contracts. Go-to-market is direct enterprise sales with solution-led positioning across MFP, RFID, Smart Enterprise, and Smart Data Centre offerings. Strategic partnerships include JICA for the Integrated Transport Ticketing System in Dhaka and authorized distributor status with each global principal. IOM also operates three subsidiary businesses (Prime Print Solutions, Algomakers, Cocojoy) outside the core ICT distribution mandate.

Name

International Office Machines

Legal name

International Office Machines Ltd.

Website

https://iomltd.com

Company type

Private

Founded year

1975

Operating status

Operating

Headcount range

101–250 employees

Short description

International Office Machines (IOM) is a Bangladesh-based authorized value-added distributor and ICT solutions provider founded in 1975. It distributes enterprise hardware and software from Toshiba, Zebra, NEC, Dynabook, Citizen, and other global brands, serving 10,000+ customers across telecom, healthcare, education, financial, and other sectors.

Ownership category

akta.pro rank

Product category

Enterprise Office Technology Distribution

NAICS

Computer and Peripheral Equipment Manufacturing (33411), Electronic Computer Manufacturing (334111), Telephone Apparatus Manufacturing (33421)

SIC

Computer & Office Equipment (3570), Office Machines, Nec (3579), Electronic Computers (3571)

akta.pro primary industry

Managed Print Hardware (Fleet/Departmental Printers) (HDACAEAK)

akta.pro secondary industries

Business Laptops (Commercial Notebooks) (HDACAAAG), Business/Enterprise IT Hardware Retail (Workstations, Servers, POS) (CRACABAJ), Workplace Technology & Smart Office Support (Room Booking Systems, IT/AV Liaison) (IMAIALAK)

Keywords

• Office technology distribution
• Managed printing services
• Enterprise IT hardware
• Barcode and RFID solutions
• Business laptop distribution

Headquarters

HQ city

Dhaka

HQ country

Bangladesh

HQ region

Asia

Offices5 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Hardware Sales: Sales of office technology equipment including multifunction printers (MFPs), laptops, barcode scanners, RFID systems, POS terminals, projectors, UPS systems, and paper shredders. Revenue is generated through one-time product sales, likely with additional revenue from consumables, accessories, and service contracts.
2. Managed Printing Services & Solutions: Managed Printing System (MPS) solutions including Toshiba e-Suite, Multi-Station Print, Card Authentication, and other software-based solutions. These solutions are typically bundled with hardware and generate ongoing service revenue.
3. Technical Support & After-Sales Service: The company provides after-sales support and has expert support panel trained annually from Toshiba, Singapore. Service and support contracts likely generate recurring revenue.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

International Office Machines is an authorized value-added distributor and enterprise ICT solutions provider in Bangladesh, distributing Toshiba, Zebra, NEC, Dynabook, RISO, Citizen, GBC, Salicru, and Fujitsu hardware including multifunction printers, business laptops, barcode/RFID systems, POS terminals, projectors, servers/storage, UPS systems, and digital duplicators. The company layers managed printing, multi-station print, card authentication, RFID, and smart enterprise solutions on top of the distributed hardware, supported by a nationwide branch network and after-sales service panel.

Product overview

International Office Machines (IOM) is a technology solutions provider and authorized distributor of major IT brands in Bangladesh, operating since 1975. The company's portfolio consists of a diverse range of enterprise technology products distributed across multiple categories, primarily multifunction printers (MFPs) under the Toshiba e-STUDIO brand including monochrome (eSTUDIO-2528A, eSTUDIO-2829A) and color models (eSTUDIO-2521AC, eSTUDIO-3025AC); point-of-sale systems including the rugged TCx 810 terminal, thermal printers (TRST-A10), and all-in-one terminals (ST-F20, ST-C10); barcode printing solutions from Citizen (CL-S521II/531II, CL-S400DT, CL-S700); enterprise mobility through Zebra TC-57 touch computers; business laptops under the Dynabook brand including ultra-light Portégé series (X30W-K, X40L-K, X30L-K, X40-K) and Satellite Pro and Tecra lines; Fujitsu LIFEBOOK business notebooks (U94/A, U9312); and paper security shredders (GBC ShredMaster X308). The company also offers software solutions including the Toshiba e-Suite managed printing platform, Multi-Station Print for server-less printing across networks, and Card Authentication for secure document release. These products integrate with cloud platforms (OneDrive, SharePoint, Google Workspace), mobile printing protocols (AirPrint, Mopria), and enterprise systems (SAP, AS/400). IOM serves as an authorized distributor for Toshiba, Zebra, NEC, Dynabook, RISO, Citizen, GBC, Fujitsu, and Salicru brands.

Differentiator

Problem solved

Functional benefit

Products and services

• Toshiba e-STUDIO MFP Series Toshiba multifunction printers (MFPs) combining printing, copying, scanning, and fax capabilities with cloud-ready features via the e-BRIDGE platform, mobile printing, and security features including secure print release and encrypted SSD options; targeted at enterprise offices.
• Toshiba TCx 810 Point-of-Sale System

Quantifiable outcome

• 10,000+ customer satisfaction
• +2 more outcomes

Named customers9 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

AI capability2 records

Feature4 records

Partnerships

Nine partnerships are on record, tiered core.

• SalicrucoreChannel Partner/ Reseller/ Distributor · 1 January 2018Authorized partnership established in 2018 for Salicru UPS systems. IOM distributes power protection solutions including uninterruptible power supplies for business continuity.
• JICAcoreStrategic or Co-development Partner · 1 January 2015International Office Machines signed up with JICA (Japan International Cooperation Agency) in 2015 for establishing an Integrated Transport Ticketing System in Dhaka project.
• ToshibacoreChannel Partner/ Reseller/ DistributorAuthorized distributor of Toshiba products including MFPs (e-STUDIO series), projectors, POS systems, barcode printers, and T-Screen. IOM offers Toshiba's full range of office technology solutions including managed printing via Toshiba e-Suite.
• Zebra TechnologiescoreChannel Partner/ Reseller/ DistributorSolution Partner since 2015, authorized distributor of Zebra barcode scanners, mobile computers (TC-57), RFID solutions, and barcode printers. IOM provides Zebra solutions for retail, logistics, transportation, and warehouse management.
• NECcoreChannel Partner/ Reseller/ DistributorAuthorized distributor of NEC products including servers, storage solutions, PABX systems, and projectors. IOM has received multiple awards from NEC including Best Performance APAC Server Award and Best Business Protection Award.
• DynabookcoreChannel Partner/ Reseller/ DistributorAuthorized distributor of Dynabook laptops (formerly Toshiba PC Company) including Portege series, Satellite Pro series, and Tecra series. Products include business laptops with Intel processors, security features, and MIL-STD durability.
• RISOcoreChannel Partner/ Reseller/ DistributorAuthorized distributor of RISO digital duplicators. IOM has received Gold awards from RISO for yearly target achievement in volume incentive and RG sales.
• CitizencoreChannel Partner/ Reseller/ DistributorAuthorized distributor of Citizen barcode printers including CL-E331, CL-S521II/531II, CL-S400DT, and industrial printers. Products offer high-resolution label printing for retail and industrial applications.
• GBCcoreChannel Partner/ Reseller/ DistributorAuthorized distributor of GBC paper shredders including ShredMaster series. Products include cross-cut shredders for office use with various security levels.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Computer Source (Bangladesh): Bangladesh-based IT distributor and solutions provider offering enterprise hardware including laptops, desktops, and networking equipment. Comparable as a domestic multi-brand distributor serving enterprise customers in the same Bangladesh market.
• Ryans Computers: Leading Bangladesh IT retailer and authorized distributor for multiple global brands including laptops, desktops, and peripherals. Comparable to IOM in authorized distribution model and broad enterprise/consumer IT product portfolio in Bangladesh.
• SMART Technologies (Bangladesh): Bangladesh-based IT distribution and solutions company distributing enterprise technology products. Comparable to IOM as a domestic authorized distributor serving enterprise and SMB customers with multi-vendor portfolios.
• Star Tech & Computers Ltd: Bangladesh's largest IT product retailer and distributor carrying laptops, desktops, printers, and peripherals from major global brands. Comparable multi-brand IT distribution model operating in the same Bangladesh market as IOM.
• Aamra Technologies: Bangladeshi IT solutions company and authorized distributor offering enterprise hardware, software, and IT services across multiple verticals. Directly comparable to IOM in terms of Bangladesh market focus, multi-brand distribution, and enterprise B2B go-to-market.

Broad incumbents

• TD SYNNEX: Global IT distribution and solutions aggregator serving resellers and enterprise customers worldwide. Comparable end-to-end distribution model with multi-vendor hardware portfolios; relevant competitor as global distributors enter emerging South Asian markets.
• Ingram Micro: Global IT distribution and solutions provider offering enterprise hardware, software, and cloud services across 200+ countries. Comparable authorized-distribution business model for global OEMs; represents the scale and competitive threat IOM faces as global distributors expand into Bangladesh.
• ALSO Group: European IT distribution and services company distributing hardware, software, and IT solutions across multiple countries. Comparable multi-vendor authorized distribution and value-added services model; relevant comparable for scaling distribution business.

Regional players

• Rashi Peripherals: India's largest IT distribution company distributing peripherals, PCs, mobility, and enterprise products. Comparable authorized distributor model for global OEMs; relevant regional peer for understanding South Asian IT distribution economics.
• Redington (India): India-headquartered IT distribution giant distributing enterprise hardware, software, and mobility products across South Asia. Comparable multi-brand authorized distribution model and enterprise B2B focus; serves as a regional peer for South Asian IT distribution dynamics affecting IOM.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/IOMLtd
• Facebookfacebook.com/iomltd
• LinkedInlinkedin.com/company/international-office-machines-iom

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about International Office Machines