What Ertiqa does

Ertiqa (جمعية ارتقاء الخيرية لتأهيل الحاسبات الآلية) is a Saudi Arabian charitable non-profit society founded in 2013 and headquartered in Khobar, Saudi Arabia, operating as an initiative under the Al Fozan Social Foundation. The organization's single core service is the end-to-end rehabilitation of used computers: it collects devices from government agencies, private-sector companies, and individuals; subjects them to a six-step refurbishment process (inspection, internal cleaning, Blancco-certified data wiping, external cleaning, quality check, packing); and distributes the refurbished machines free of charge to licensed charitable societies, social centers, educational institutions, and beneficiary families. Devices that cannot be redistributed are recycled for environmental preservation. Ertiqa has cumulatively processed 269,772 donated devices, distributed 118,742 to beneficiaries, and recycled 100,549 — serving 3,623 beneficiary entities. The organization has no commercial revenue model and runs entirely on donations and volunteer labor (647 active volunteers in 2023; 35,000+ cumulative volunteer hours since founding).

Ertiqa's technology stack is intentionally lean: certified Blancco data-erasure software provides the defensible technical anchor (verifiable, internationally certified data sanitization for corporate and government donors), supported by a self-built iOS/Android mobile app that handles donation requests and status tracking, and a website portal at ertiqa.org. The organization operates three physical locations — the Khobar headquarters, an Extra-retail drop-off point in Al-Khobar (operating 4pm–10pm), and a Dammam collection point — supplemented by a free home-pickup service that extends coverage across all Saudi regions. The business model is community-led: donations are solicited via website, mobile app, social media, email newsletters, and exhibitions, with no fees charged to either donors or beneficiaries.

Strategically, Ertiqa's competitive position rests on three regulatory and reputational pillars: (1) a 2021 Royal Court approval authorizing all Saudi government entities to donate IT equipment to the organization; (2) a Guinness World Record (2021) as the only Saudi charity to achieve "Most computers donated in 24 hours"; and (3) a 2023 National Award for Voluntary Work (second place) from the Ministry of Human Resources and Social Development. The organization is governed by a Board of Directors led by CEO Omar Al-Shibani, with Abdullah Al-Fouzan as founder. Major corporate partnerships include SABIC, SAFCO, Aramco, Microsoft, and Extra, and the organization's financial base was structurally strengthened in late 2025 by a SAR 3.8M investment endowment from Tashgeel Financing managed via Alinma Investment. A 2023 product extension — the "Technical Generation" (جيل تقني) training program with SABIC — has added technical-skills training for orphaned children (aged 10–18) to the core device-rehabilitation offering.

Name

Ertiqa

Legal name

Charitable Society for Computer Rehabilitation Ertiqa (جمعية ارتقاء الخيرية لتأهيل الحاسبات الآلية)

Website

https://ertiqa.org

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

51–100 employees

Short description

Ertiqa is a Saudi Arabian charitable non-profit society, founded in 2013 and headquartered in Khobar, that collects used computers, refurbishes them using Blancco-certified data erasure, and distributes them free of charge to charitable societies, social centers, educational institutions, and beneficiary families across Saudi Arabia.

Ownership category

akta.pro rank

Product category

Charitable Computer Refurbishment Services

NAICS

Grantmaking and Giving Services (81321), Business Support Services (5614)

SIC

Refuse Systems (4953)

akta.pro primary industry

E-Waste (WEEE) Collection, Refurbishment & Recycling (IMAIAFAH)

Keywords

• Computer refurbishment services
• E-waste recycling
• Charitable donations
• Data sanitization services
• Community volunteering programs

Headquarters

HQ city

Al Khobar

HQ country

Saudi Arabia

HQ region

Middle East

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Donations and Charitable Contributions: Ertiqa is a charitable nonprofit organization that operates entirely on donations. It receives computer donations from government agencies, private sector companies, and individuals. The organization does not charge for its rehabilitation or distribution services.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Ertiqa is a Saudi Arabian charitable non-profit that collects used computers from government agencies, private sector companies, and individuals; refurbishes them through a six-step process (diagnosis, internal cleaning, Blancco-certified data wiping, external cleaning, quality check, and packing); and donates the rehabilitated devices free of charge to charitable societies, social centers, educational institutions, and beneficiary families across Saudi Arabia.

Product overview

Ertiqa operates as a computer rehabilitation charity offering a single integrated service focused on collecting used computers, professionally refurbishing them through a certified 6-step process, and distributing them to beneficiaries. The core offering includes a mobile application for donation requests and tracking. A supplementary educational initiative (Technical Generation Program) provides technical training to orphaned children. The organization uses Blancco data erasure software as part of its certified refurbishment process.

Differentiator

Problem solved

Functional benefit

Products and services

• Computer Rehabilitation and Donation Service Core service that collects used computers from government agencies, corporations, and individuals, refurbishes them through a six-step process (diagnosis, internal cleaning, Blancco-certified data wiping, external cleaning, quality check, packing), and donates the refurbished devices to charitable organizations, social centers, and educational institutions across Saudi Arabia free of charge.
• Ertiqa Mobile Application Mobile application available on Android and iOS that enables donors to submit device donation requests and track application status electronically through ertiqa.org.

Quantifiable outcome

• 269,772 devices donated, 118,742 distributed, 100,549 recycled
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

17 partnerships are on record, tiered flagship, core and minor.

• SABIC (سابك)flagshipStrategic or Co-development Partner · 12 March 2023Partnership to launch the 'Technical Generation' program providing technology training for orphaned children aged 10-18. Training includes Scratch, graphic design, and cybersecurity courses spanning 20 hours over two weeks.
• SAFCO (الصحراء العالمية للبتروكيماويات)flagshipStrategic or Co-development Partner · 14 December 2021Strategic partnership to establish the SAFCO Volunteer Oasis at Ertiqa's headquarters, providing a creative environment for youth volunteering. Partnership achieved over 9,500 volunteer hours with 540 volunteers and economic return exceeding 1 million SAR.
• Extra (اكسترا)flagshipStrategic or Co-development PartnerExtra is the strategic partner and operates a donation drop-off location at their Al-Khobar store. The partnership supports Extra's social responsibility initiatives in community empowerment.
• MicrosoftcoreTechnology or IntegrationTechnology partnership providing software and support for computer rehabilitation operations.
• King Abdulaziz Center for World Culture (Ithra)minorGTM or Marketing PartnerCultural center partnership for community engagement and cultural programs.
• Saudi Arabian Oil Company (Aramco)coreGTM or Marketing PartnerCorporate partnership including participation in Aramco's annual exhibition and initiative programs.
• Al Fozan Social FoundationflagshipStrategic or Co-development PartnerInitiative by Al Fozan Social Foundation; founding organization behind Ertiqa charity.
• Fakeeh Care GroupminorGTM or Marketing PartnerHealthcare group partnership supporting community initiatives.
• MouwasatminorGTM or Marketing PartnerHealthcare organization partnership for community engagement.
• SATORPminorGTM or Marketing PartnerPetrochemical company partnership supporting social responsibility initiatives.
• SIPCHEMminorGTM or Marketing PartnerPetrochemical company partnership for community engagement.
• RetalminorGTM or Marketing PartnerReal estate development company partnership.
• QarayanminorGTM or Marketing PartnerTechnology or services company partnership.
• EhsanminorGTM or Marketing PartnerCharitable giving platform partnership.
• Al RashedminorGTM or Marketing PartnerCompany partnership for social initiatives.
• National Center for Charitable Giving (NCNP)minorGTM or Marketing PartnerNational center partnership supporting charitable giving initiatives.
• Ministry of Communications and Information TechnologyminorGTM or Marketing PartnerGovernment ministry partnership supporting digital transformation and technology initiatives.

Scale indicators12 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/1ertiqa
• Facebookfacebook.com/1Ertiqa
• LinkedInlinkedin.com/company/ertiqa11

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ertiqa