Smart Garage by Pikpart

What Smart Garage by Pikpart does

Smart Garage by Pikpart, operated by Ratnashil Online Services Private Limited and founded in 2018, runs a B2B2C automotive service marketplace headquartered in Faridabad, India. The company connects individual car and bike owners with a network of certified workshops through a mobile app available on iOS and Android, offering doorstep pickup-and-drop, transparent pricing, live photo updates during service, and 24/7 roadside assistance. On the supply side, independent workshops join as franchise or SaaS partners to access booking management tooling and customer leads, while the platform also serves fleet operators and insurance companies through dedicated portals and an insurance claims product called ClaimChampion.

The underlying platform is positioned as an AI- and deep-tech-enabled garage network with a scalable SaaS backbone. Stated AI features include diagnostics, predictive maintenance, automated workshop matching and recommendations, and image-based service updates. The product surface spans the consumer Smart Garage app, the Workshop Partner SaaS platform, the Pikpart.com spares marketplace (a wholly-owned B2B/B2C parts vertical), ClaimChampion for insurance claims, and RSA Servicer for roadside emergencies.

The business model combines transaction fees on services booked through the marketplace with subscription/recurring revenue from workshop partners, supplemented by emerging B2B revenue from fleet operators and insurance integrations. Consumer acquisition is app-led with promotional pricing (first service at Rs 1, Rs 499 OFF first periodic service), while workshop acquisition is partner/channel-led through a franchise model. As of the most recent disclosures, the network comprises 500+ partner garages across 18 Indian states and two countries, the company has raised Rs 2.4 crore in a Pre-Series A round (April 2026, first tranche of a planned Rs 15 crore raise), and management is targeting a Rs 80 crore revenue run-rate by end of FY27 and 10,000 workshops by 2030.

Name

Smart Garage by Pikpart

Legal name

Ratnashil Online Services Private Limited

Website

https://pikpartsmartgarage.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

51–100 employees

Short description

Smart Garage by Pikpart operates a B2B2C auto-service marketplace connecting Indian car and bike owners with 500+ certified partner workshops via a mobile app, while also serving workshops (SaaS), fleet operators, and insurers through an AI-enabled platform and dedicated products like ClaimChampion and RSA Servicer.

Ownership category

akta.pro rank

Product category

Automotive Aftermarket Services Marketplace

NAICS

Motorcycle, Bicycle, and Parts Manufacturing (336991)

SIC

Services-Automotive Repair, Services & Parking (7500), Wholesale-Motor Vehicle Supplies & New Parts (5013), Services-Prepackaged Software (7372)

akta.pro primary industry

Automotive Parts, Tires & Workshop Supplies Marketplaces (CRAFAHAD)

Keywords

• Automotive service marketplace
• Vehicle repair booking
• Workshop franchise network
• Auto parts e-commerce
• Roadside assistance service

Headquarters

HQ city

Faridabad

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Digital Commerce or Content

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Service Transaction Fees: B2B2C marketplace taking a cut from service transactions between vehicle owners and partner workshops
2. Workshop Partnership Fees: Revenue from workshop partners joining the network, including franchise model opportunities

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Smart Garage by Pikpart runs an AI-powered B2B2C automotive service marketplace that connects individual car and bike owners with a nationwide network of certified partner workshops through a mobile app, providing booking, doorstep pickup and drop, transparent pricing, and live service updates. It also supplies workshops with a SaaS management platform, runs the Pikpart.com spares and accessories marketplace, processes insurance claims through its ClaimChampion service, and offers 24/7 roadside assistance via RSA Servicer.

Product overview

Smart Garage by Pikpart operates as a multi-sided automotive service platform consisting of a Customer App (India's first CAR & BIKE SERVICE APP), a Workshop Partner Platform (AI & Deep-Tech Powered Garage Network with Scalable SaaS), Pikpart.com Marketplace (B2B B2C automotive spares marketplace), ClaimChampion (insurance claim processing), and RSA SERVICER (roadside assistance). The platform connects vehicle owners with certified workshops through a tech-enabled B2B2C model, supporting both car and bike services across 250+ to 500+ partner garages spanning Tier-1 and Tier-2 cities in India.

Differentiator

Problem solved

Functional benefit

Products and services

• Smart Garage by Pikpart (Customer App) India's first car and bike service mobile app for individual vehicle owners, connecting them with nearby trusted workshops, certified components, doorstep pickup and drop, transparent pricing, and live photo updates during service.
• Workshop Partner Platform (SaaS) AI- and deep-tech-powered garage network SaaS platform that enables independent workshops to manage bookings, automate operations, and expand their customer reach nationwide as part of the Smart Garage franchise/partner program.
• Pikpart.com Marketplace Online marketplace for automotive spares and accessories sold to both businesses and consumers, integrated with the Smart Garage service ecosystem.
• ClaimChampion Insurance claim processing service powered by a trusted insurance network, enabling seamless vehicle insurance claims through Smart Garage partner workshops.
• RSA Servicer (Roadside Assistance) 24/7 roadside assistance service covering flat tire, dead battery, car lock, and emergency towing with rapid response for vehicle owners.

Quantifiable outcome

• 500+ partner garages across Tier-1 and Tier-2 cities in India
• +2 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature3 records

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Pitstop: India-focused multi-brand car service startup operating a managed workshop network with doorstep pickup/drop and standardized pricing — overlapping with Smart Garage's certified-workshop and pickup/drop value proposition.
• CarDekho (CarDekho Services): Major Indian auto platform with an after-sales service vertical (CarDekho Services / Revv) that aggregates workshops, roadside assistance, and car care offerings — overlapping directly with Smart Garage's core proposition.
• GoMechanic: India's largest multi-brand car and bike service marketplace aggregator. Directly comparable B2B2C model connecting vehicle owners to partner workshops across India with an app-led booking experience.

Broad incumbents

• Bosch Car Service (India): Global OEM-aligned multi-brand workshop franchise network with strong India presence; competes for both end customers and partner workshops in the same multi-brand service category.
• MyTVS: TVS Group-backed auto service network in India with multi-brand workshops and digital booking — a broader incumbent overlapping in standardized multi-brand servicing.

Emerging players

• AIS Windshield Experts: Specialist auto-services chain in India with growing digital presence and roadside assistance offerings — comparable to Smart Garage's RSA Servicer and ClaimChampion adjacencies.
• AutoBrix: Indian auto spare parts and services marketplace serving workshops and vehicle owners; a partial peer given Smart Garage's parallel parts (Pikpart.com) and services play.
• Spinny (Car Services / Spinny Inspect): Indian used-car platform extending into inspection, service and aftersales — thematically comparable as a digital-first automotive services play expanding beyond a single vertical.
• RoadMetrik: India-based fleet maintenance management and predictive analytics platform — a partial peer given Smart Garage's fleet operator segment and AI-driven predictive maintenance positioning.

Others

• Roadside Assistance (India) — TVS Auto Assist: One of India's largest organized roadside assistance and network garage providers — adjacent to Smart Garage's RSA Servicer and ClaimChampion offerings, often serving as an insurance partner rather than a direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/SmartGarage12?t=8d00_ZmNeg5lOGREbDNcZg&s=09
• Facebookfacebook.com/PikpartSmartGarage
• LinkedInlinkedin.com/company/smartgaragebypikpart
• Instagraminstagram.com/smartgaragebypikpart

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Smart Garage by Pikpart