Name

Pacific Gateway Center

Legal name

Pacific Gateway Center

Website

https://pacificgatewaycenter.org

Company type

Private

Founded year

1973

Operating status

Operating

Headcount range

11–50 employees

Short description

Pacific Gateway Center is a 501(c)(3) nonprofit founded in 1973 in Honolulu that provides DOJ-accredited immigration legal services, refugee resettlement, economic development programs including a culinary kitchen incubator, agricultural land access, multilingual hotline disaster recovery, and interpretation in 35+ languages across Hawaii's islands.

Ownership category

akta.pro rank

Product category

Social Services for Immigrants and Refugees

NAICS

Educational Support Services (611710), Business, Professional, Labor, Political, and Similar Organizations (8139), Language Schools (611630)

SIC

Services-Social Services (8300), Services-Educational Services (8200)

akta.pro primary industry

Refugee & Immigrant Support Services (BPAGAEAI)

akta.pro secondary industries

Migrant & Refugee Legal Aid and Documentation Services (BPADAHAE), Digital Access & Online Government Services for Immigrants (EDAAADAF)

Keywords

• Immigration legal services
• Refugee resettlement programs
• Language interpretation services
• Small business incubation
• Community social services

Headquarters

HQ city

Honolulu

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Government Grants and Federal Programs: Primary funding from federal programs including Matching Grant Program and Trafficking Victims Assistance Program funded by Department of Health and Human Services Office of Refugee Resettlement. Additional support through USDA Farm Service Agency grants (Ka Mea Kanu) and Maui Strong Fund grants.
2. Fee-for-Service with Sliding Scale: Immigration services provided at varying fee levels based on ability to pay, using Hawaii Poverty Guidelines. Fees waived or reduced for clients who formally request and prove inability to pay.
3. Donations and Charitable Contributions: Tax-deductible donations from individuals, corporations, and foundations supporting life-changing programs. Organization is 501(c)(3) nonprofit EIN: 99-0236204.
4. Commercial Kitchen Rental: Revenue from rental of commercial kitchen space at the Culinary Business Incubator to food entrepreneurs at reasonable hourly rates.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

Pacific Gateway Center is a 501(c)(3) nonprofit social services organization that provides immigration legal services, refugee resettlement, language interpretation/translation, small business incubation through commercial kitchen access, and agricultural land access for underserved populations across Hawaii. Its core offerings include DOJ-accredited Immigration Services, the Culinary Business Incubator (CBI), PGC Farms, the Hawaii Language Bank (HLB), and emergency/disaster recovery programs funded through federal grants. The organization serves immigrants, refugees, trafficking survivors, and limited English proficient (LEP) individuals across five Hawaiian islands.

Product overview

Pacific Gateway Center (PGC) operates as a nonprofit social services organization offering an integrated portfolio of programs and services across economic development, immigration, refugee support, disaster recovery, and affordable housing. The core Social Enterprise Program (SEP) encompasses three primary initiatives: the Culinary Business Incubator (CBI) providing commercial kitchen facilities for food entrepreneurs, PGC Farms offering 80 acres of agricultural land access, and the Hawaii Language Bank (HLB) delivering interpretation and translation in 35+ languages. Additional core programs include the USDA-funded Ka Mea Kanu agricultural initiative and the Department of Justice-accredited Immigration Services providing legal guidance, refugee case management, and human trafficking victim assistance. Emergency Recovery services include a multilingual hotline utilizing Pear Suite's care navigation system. Together, these programs serve immigrants, refugees, survivors of trafficking, and vulnerable populations across Hawaii's islands, with the goal of achieving self-sufficiency through skill-building and access to opportunities.

Differentiator

Problem solved

Functional benefit

Brands

• Culinary Business Incubator (CBI): A certified commercial kitchen facility helping Hawaii entrepreneurs start and expand food-related businesses, offering 12 commercial kitchens, dry and cold storage, and business support services.
• PGC Farms
• Hawaii Language Bank (HLB)
• Immigrant Resource Center (IRC)
• Nā Kūpuna Makamae Center

Products and services

• Social Enterprise Program (SEP) An integrated economic development program supporting entrepreneurs across Hawaii through three core initiatives: PGC Farms, Culinary Business Incubator (CBI), and Hawaii Language Bank (HLB), providing practical support to help businesses launch, grow, and create jobs for underserved communities.
• Culinary Business Incubator (CBI) A State of Hawaii Department of Health-certified commercial kitchen facility with 12 commercial kitchens (full, baking, and food prep), dry and cold storage, meeting rooms, and training spaces. Assists Hawaii entrepreneurs with facility, equipment, and resources for operating or expanding catering, lunch wagon, bakery, and other food service businesses.
• PGC Farms An 80-acre shared farm site in Haleiwa leased from Kamehameha Schools Foundation supporting local food production and access to agricultural land and resources for immigrant and refugee farmers. Part of Growing Roots: Aloha Aina, Aloha Ohana initiative expanding agricultural work to Oahu's North Shore.
• Ka Mea Kanu A 5-year USDA-funded initiative designed to remove barriers and provide lasting solutions for immigrant, refugee, BIPOC, Native Hawaiian, and socially disadvantaged farmers. Provides land access, capital access, market access, technical assistance, and farmer networks.
• Hawaii Language Bank (HLB) Interpretation and translation services offered in more than 35 languages to ensure language access for health, education, social services, legal, and government documents. Operated by Pacific Gateway Center to support Hawaii's Limited English Proficiency populations and government/corporate clients.
• Immigration Services Department of Justice-recognized immigration legal services including guidance on asylum, green cards, naturalization, TPS/UHP support, family-based petitions, case management for refugees, referrals to legal service providers, housing and public benefits assistance, employment readiness, ESL, and cultural orientation.
• Refugee Services and Human Trafficking Program Federal Matching Grant Program and Trafficking Victims Assistance Program funded by Department of Health and Human Services Office of Refugee Resettlement providing comprehensive case management to refugees and human trafficking survivors.
• Emergency Recovery and Disaster Case Management Emergency response services including multilingual hotline for LEP survivors, Maui Emergency Response Group, Standing Language Access Workgroup, acculturation webinars, and case management training. Includes Disaster Case Management Program (DCMP) supported by FEMA funding.
• Nā Kūpuna Makamae Center Community center for the elderly located at 653 Ala Moana Boulevard in Kaka'ako, providing free food distribution on Saturdays and community services for seniors.

Quantifiable outcome

• 310 individuals supported after Maui wildfires in 2024, including LEP clients
• +4 more outcomes

Named customers11 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

Ten partnerships are on record, tiered supporting and core.

• Church World Service GlobalsupportingGTM or Marketing Partner · 1 January 2024Sponsor of 2024 Aloha Immigrant Resource Fair supporting immigrant services outreach.
• Pear SuitesupportingTechnology or Integration · 1 January 2023Technology provider for multilingual hotline care navigation system supporting LEP survivors in accessing essential resources.
• Susannah Wesley Community CentercoreStrategic or Co-development Partner · 1 January 2023Co-host of Aloha Immigrant Resource Fair bringing together 29 nonprofit and community organizations to serve Oahu's immigrant community.
• Kaiser PermanentesupportingStrategic or Co-development Partner · 1 January 2023Partner supporting Kaiser Health Access Program that enrolled 96 uninsured clients in health coverage in 2024.
• United States Committee for Refugees and Immigrants (USCRI)coreStrategic or Co-development Partner · 1 January 1984PGC became an affiliate member of USCRI in 1984, launching federal programs including Matching Grant Program, Reception and Placement, and Trafficking Victims Assistance Program. USCRI partnership enables access to national refugee resettlement networks and additional expertise.
• Catholic Legal Immigration Network (CLINIC)coreStrategic or Co-development PartnerPGC is a partner affiliate of CLINIC, providing access to immigration attorney counsel, guidance, and assistance. This partnership strengthens PGC's legal immigration service capabilities.
• GoFarm HawaiicoreStrategic or Co-development PartnerKa Mea Kanu initiative partner providing expert technical assistance, land-matching services, and business training for new and growing farmers.
• Feed the Hunger FundcoreStrategic or Co-development PartnerKa Mea Kanu partner providing innovative microloans and financial guidance to support sustainable agricultural businesses for underserved farmers.
• Hawaii Good Food AlliancesupportingStrategic or Co-development PartnerKa Mea Kanu partner building critical connections in the food system to strengthen local markets and increase farmer revenues.
• Oahu Resource and Conservation Development CouncilsupportingStrategic or Co-development PartnerKa Mea Kanu partner advancing sustainable agriculture and natural resource stewardship through technical assistance, farmer networks, and public education.

Scale indicators14 records

Recent moves19 records

Expansion highlights6 records

Direct peers

• Church World Service (CWS): Faith-based refugee resettlement and humanitarian agency. CWS sponsored the 2024 Aloha Immigrant Resource Fair alongside PGC and runs comparable refugee reception, immigration legal, and economic empowerment programs.
• Maui Economic Opportunity (MEO): Maui-based community action agency providing economic development, housing, transportation, and immigrant services. Board member Gay Sibonga is COO of MEO, signaling close coordination in Maui immigrant services.
• La Cocina: San Francisco-based nonprofit food business incubator providing commercial kitchen access, technical assistance, and market access to low-income entrepreneurs. Operates an analogous model to PGC's Culinary Business Incubator (CBI) program.
• Catholic Legal Immigration Network (CLINIC): National network of nonprofit immigration legal services providers. PGC is a CLINIC partner affiliate, and CLINIC provides the immigration attorney counsel and training backbone that supports DOJ-accredited agencies like PGC.
• Susannah Wesley Community Center: Honolulu-based immigrant and social services nonprofit that co-hosts the Aloha Immigrant Resource Fair with PGC. Provides parallel ESL, immigration assistance, and wraparound services to immigrant communities in Hawaii.
• HIAS: Jewish-founded refugee resettlement agency providing immigration legal services, refugee resettlement, and services for survivors of persecution - functionally parallel to PGC's refugee and immigration programs.
• Catholic Charities Hawaii: Hawaii-based sister agency offering parallel immigrant and refugee services including immigration legal representation, case management, and social services. Direct local competitor and peer in the Hawaii market.

Broad incumbents

• International Rescue Committee (IRC): Major global refugee resettlement and humanitarian organization operating across the U.S., including refugee case management, immigration legal services, and economic empowerment programs that closely overlap PGC's portfolio.
• United States Committee for Refugees and Immigrants (USCRI): National refugee resettlement network of which PGC has been an affiliate since 1984. USCRI operates the federal Matching Grant, Reception and Placement, and Trafficking Victims Assistance Programs that PGC delivers locally in Hawaii.
• Language Line Solutions: Commercial interpretation and translation services provider offering 200+ languages. Hawaii Language Bank competes in the same language-access market with a more localized, nonprofit, rare-language focus.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/pacificgatewaycenter
• Instagraminstagram.com/pacificgateway
• LinkedInlinkedin.com/company/pacific-gateway-center

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pacific Gateway Center