Pear Suite
Pear Suite provides an AI-powered care navigation and billing platform for community health workers, community-based organizations, doulas, and Medicaid/Medicare health plans, with integrated Medicaid billing, EHR interoperability, and a national provider network across all 50 U.S. states.
- Company typePrivate
- Founded2021
- HeadquartersSeattle, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Pear Suite does
Pear Suite is a Seattle-based digital health company founded in 2021 that provides an AI-powered care navigation platform for community health workers (CHWs) and the community-based organizations (CBOs), health plans, doula groups, and rural health entities that employ them. The platform unifies care pathways, patient tracking, customizable workflows, population- and client-level analytics, and an integrated billing clearinghouse for Medicaid and Medicare reimbursement, with bidirectional interoperability to 90+ electronic health records and health information exchanges. AI-driven features include a clinical notes transcription scribe, agentic outreach tools, and predictive analytics that report 30%+ improvement in care gap closure rates and a $2.47 return per $1 invested. The platform is sold through four per-seat SaaS tiers ($50–$200/user/month), supplemented by Pear Cares provider-network subcontracting (15% fee on reimbursements), revenue-cycle management (5–7% on paid claims), and add-on integrations and support services. Pear Suite holds HIPAA, SOC 2 Type 2, and HITRUST certifications and reports 2,500+ CHWs onboarded across 300+ organizations, with channel relationships spanning Kaiser Permanente, Aetna, Anthem, Humana, Health Net, Molina, CalViva, CareSource, Partnership Health Plan, and Santa Clara Family Health Plan. The company has raised approximately $11.15M in disclosed funding across seed, follow-on, and Series A rounds, with the Series A co-led by Rock Health Capital and Nexxus Holdings in October 2025 to scale into Medicare and across all 50 U.S. states.
Pear Suite firmographics
Firmographics- Name
- Pear Suite
- Legal name
- Pear Suite, Inc.
- Website
- https://pearsuite.com
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Pear Suite provides an AI-powered care navigation and billing platform for community health workers, community-based organizations, doulas, and Medicaid/Medicare health plans, with integrated Medicaid billing, EHR interoperability, and a national provider network across all 50 U.S. states.
- Ownership category
- akta.pro rank
Pear Suite industry classification
Industry- Product category
- Care Navigation Software for Community Health Workers
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Remote Patient Monitoring (RPM) Platforms & Services (HLACAPAA)
- akta.pro secondary industries
- RPM Reimbursement, Billing & Program Operations Platforms (HLACAFAN), Employer/Member Engagement Platforms for Provider-Sponsored Plans (HLACAEAM)
Keywords
Where Pear Suite is headquartered
LocationHeadquarters
- HQ city
- Seattle
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Pear Suite business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Platform Subscriptions: Monthly per-user subscription pricing with four tiers ranging from $50 to $200/user/month. All plans billed month-to-month with no upfront implementation costs. Revenue generated from software platform access, support, and feature usage.
- Provider Network Subcontracting: 15% percentage-based fee on reimbursements for CHWs and CBOs subcontracting through the Pear Cares Provider Network. Includes credentialing, billing, compliance, and training support.
- Revenue Cycle Management Services: 5-7% fee on paid claims for billing and claims management services.
- Add-on Services: Additional revenue from EHR/HIE integrations (one-time fee + monthly charges), specialized training programs, and additional platform configuration and support ($750-$3,000/month for 5-20 hours support).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Per seat | Monthly | $50/user/month - Starter plan for early-stage teams |
| Per seat | Monthly | $100/user/month - Basic plan for growing organizations |
| Per seat | Monthly | $150/user/month - Plus plan for scaling programs |
| Per seat | Monthly | $200/user/month - Pro plan for complex workflows |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
Pear Suite product offering
Product offeringCore offering
Pear Suite provides an all-in-one SaaS care navigation and management platform for community health workers (CHWs), community-based organizations (CBOs), doulas, and health plans. The platform combines workflows, care plans, client communication, data analytics, AI-powered documentation, and integrated Medicaid/Medicare billing clearinghouse capabilities. It is complemented by a national Pear Cares Provider Network that subcontracts with CHWs and CBOs to enable direct reimbursement from health plans.
Product overview
Pear Suite is a digital health platform company that offers a unified care navigation operating system for community-based healthcare. The core product is the Pear Suite Care Navigation Platform, an all-in-one SaaS solution providing workflows, care plans, client communication, data analytics, and billing for community health workers (CHWs). The platform is sold through four subscription tiers (Starter at $50, Basic at $100, Plus at $150, and Pro at $200 per user/month) that provide escalating capabilities from basic documentation to advanced AI transcription, API access, and multi-org management. The portfolio includes specialized modules for Doulas, Rural Health Transformation, Health Plans, and Coalitions/Hubs, plus the Pear Suite Provider Network for peer support and credentialing, an Education Platform for CHW training, and the Pear Cares community care program. All tiers connect to 90+ EHRs and Health Information Exchanges for interoperability.
Differentiator
Problem solved
Functional benefit
Products and services
- Pear Suite Care Navigation Platform An all-in-one care management software platform for community health workers (CHWs) that provides workflows, care plans, client communication (phone, SMS, email), population and client-level data analytics, AI-powered notes transcription, and integrated billing clearinghouse capabilities in a unified system. Connects bidirectionally to 90+ EHRs and Health Information Exchanges.
- Pear Suite Provider Network (Pear Cares) A national provider network offering clinical, operational, and administrative support for community health workers and CBOs, including peer support, credentialing assistance, compliance/billing support, contract consultation, and Medicaid member referrals from health plans. CHWs subcontract through Pear Cares at a 15% fee on reimbursements.
- Doula Solution A specialized module designed for doulas and doula organizations providing maternal health support. It includes standardized client management, care coordination, connections to social services and health education, and Medicaid billing/claims submission for doula services.
- Rural Health Transformation Solution A turnkey SaaS solution helping states and rural organizations operationalize community-based care at scale, featuring interoperability, billing for Medicaid/Medicare, workforce development, training at scale, and 243-language health education support.
- Health Plan Solution A module for healthcare plans connecting them to community data, insights, and CHW expertise to reduce costs, improve quality metrics, address social drivers of health, and achieve value-based care accountability. Includes population-level dashboards aligned with CMS expectations.
- Coalitions & Hubs Solution A module enabling regional or local hub organizations to manage multiple sub-organizations with standardized workflows, reports, and onboarding, while simplifying grant management and enabling data-driven decisions across the coalition.
- Education Platform High-quality, accessible training and development opportunities for community health workers, including webinars, professional development courses, CHW certificate program support, and continuing education units (CEU) credits.
- Pear Suite Mobile Application A smartphone-accessible mobile app version of the Pear Suite platform, enabling CHWs to manage clients, document services, communicate, and access platform features on-the-go in the field.
Quantifiable outcome
- 3x improvement in staff productivity for CBOs
- +9 more outcomes
Companies that use Pear Suite
Customer profileNamed customers12 records
Segments6 records
Ideal customer profiles5 records
Pear Suite technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability5 records
Feature13 records
Pear Suite partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered minor and core.
- Wilson Sonsini Goodrich & RosatiminorAdvised Pear Suite on the Series A funding transaction as legal counsel.
- OutCare HealthminorPartnership to expand access to affirming healthcare providers for the LGBTQ+ community through Pear Suite's care-navigation platform. Collaboration aims to improve healthcare outcomes by utilizing social determinants of health data.
- Kaiser PermanentecoreHealth plan partner in Pear Suite's provider network, connecting CHWs with health plan members for community-based care services.
- Aetna (CVS Health)coreHealth plan partner enabling Medicaid members to access community health worker services through Pear Suite's platform.
- Anthem Blue CrosscoreHealth plan partner in Pear Suite network providing access to CHW services for members.
- HumanacoreHealth plan partner enabling community health worker services for Medicare and Medicaid members.
- Health NetcoreCalifornia-based health plan partner serving Medicaid members through Pear Suite's CHW network.
- Molina HealthcarecoreMedicaid-focused health plan partner in Pear Suite's provider network.
- CalViva HealthcoreCalifornia Medi-Cal managed care plan partner in the Pear Suite network.
- CareSourcecoreNational Medicaid health plan partner providing CHW referrals through Pear Suite.
- Partnership Health PlancoreCalifornia-based nonprofit community health plan partner.
- Santa Clara Family Health PlancoreSanta Clara County health plan partner serving Medi-Cal beneficiaries.
- Association for Community Affiliated Plans (ACAP)minorAssociation of community-affiliated health plans that Pear Suite partners with.
- National Association of Community Health Workers (NACHW)minorColby Takeda, Pear Suite's CEO, sits on the NACHW board, creating strategic alignment with the national CHW organization.
Scale indicators18 records
Recent moves8 records
Expansion highlights7 records
Pear Suite competitors and assessment
Company assessmentEmerging players
- ConsejoSano: ConsejoSano provides multilingual patient engagement and care-navigation services for Medicaid and multicultural populations. Comparable to Pear Suite's multilingual care and member engagement focus, though it operates more as a service than an integrated SaaS+network platform.
- Socially Determined: Socially Determined provides SDOH risk analytics and data products to health plans and providers. It overlaps with Pear Suite on population-level SDOH insights but does not operate a CHW-facing care-navigation platform.
- hc1 (Health Cloud 1): hc1 offers healthcare analytics and population-health platforms to labs, health systems, and health plans. Comparable to Pear Suite's data and analytics layer for health plans, though it lacks CHW workflow and community network capabilities.
- Pyx Health: Pyx Health provides loneliness and SDOH-focused engagement platforms for Medicaid health plans and members. Comparable to Pear Suite's health-plan engagement and SDOH focus, though it leans on chatbot-driven outreach rather than a CHW network.
- StationMD: StationMD provides telehealth and care-navigation services for individuals with intellectual and developmental disabilities, often reimbursed through Medicaid. Comparable to Pear Suite in serving complex Medicaid populations with care coordination, though focused on IDD rather than broad SDOH.
- Carrot Health: Carrot Health (acquired by inspireHealth) provides consumer and SDOH data analytics to health plans. Overlaps with Pear Suite's health-plan module on community-data-driven insights, but is data-only rather than a CHW delivery platform.
Broad incumbents
- WellSky: WellSky is a large healthcare and human-services software platform that acquired Healthify to add social-care coordination. It serves similar health-plan and provider customers as Pear Suite but as part of a much broader post-acute and care-coordination portfolio.
- Health Catalyst: Health Catalyst is an established healthcare data and analytics platform sold to health systems and health plans. Its analytics and population-health capabilities overlap with Pear Suite's data and reporting modules, though it does not target CHWs or CBOs directly.
Direct peers
- Unite Us: Unite Us operates a social-care coordination platform that connects health plans, CBOs, and providers to deliver and pay for community-based services. It is the most direct competitor to Pear Suite's Pear Cares provider network and care-navigation workflow model.
- findhelp (formerly Aunt Bertha): findhelp runs a national social-services search and closed-loop referral network used by health plans, hospitals, and CBOs. Comparable to Pear Suite in targeting SDOH referrals and serving Medicaid populations, though with less depth in CHW-specific workflows and billing.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat7 records
Key risks6 records
Key highlights7 records
Customer concentration
Pear Suite social profiles
Digital presencePear Suite compliance and trust
Trust signalCompliance4 records
Pear Suite financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pear Suite leadership team
Management profileNumber of profiles
Profiles12 records
Pear Suite funding detail
Funding detailFunding overview
Funding rounds7 records
Investors24 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pear Suite M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pear Suite
What does Pear Suite do?
Pear Suite provides an all-in-one SaaS care navigation and management platform for community health workers (CHWs), community-based organizations (CBOs), doulas, and health plans. The platform combines workflows, care plans, client communication, data analytics, AI-powered documentation, and integrated Medicaid/Medicare billing clearinghouse capabilities. It is complemented by a national Pear Cares Provider Network that subcontracts with CHWs and CBOs to enable direct reimbursement from health plans.
Is Pear Suite a public or private company?
Pear Suite is a private company. It is classified as venture growth investor backed and is currently operating.
When was Pear Suite founded?
Pear Suite was founded in 2021. It employs 11 to 50 people.
Where is Pear Suite based?
Pear Suite is headquartered in Seattle, United States, in the North America region.
How does Pear Suite make money?
Four revenue lines are on record. SaaS Platform Subscriptions are the primary driver. The others are provider Network Subcontracting, revenue Cycle Management Services and add-on Services.
Who are Pear Suite's main competitors?
Emerging players on record are ConsejoSano, Socially Determined, hc1 (Health Cloud 1), Pyx Health, StationMD and Carrot Health. Broad incumbents are WellSky and Health Catalyst. Direct peers are Unite Us and findhelp (formerly Aunt Bertha).
Does Pear Suite have an API?
Yes. API Access is available as a paid add-on feature at the Pro subscription tier ($200/month). It enables developers and partners to build custom integrations and extensions on top of the Pear Suite platform. Specific API type (REST, GraphQL, etc.), authentication methods, rate limits, versioning details, and documentation URL are not publicly specified on the pricing page.
What industry is Pear Suite in?
Pear Suite's product category is Care Navigation Software for Community Health Workers. Its primary akta.pro industry code is HLACAPAA, Remote Patient Monitoring (RPM) Platforms & Services, with a secondary code of HLACAFAN, RPM Reimbursement, Billing & Program Operations Platforms. Its NAICS code is 51821 and its SIC code is 7372.